Freedom Mobile

Freedom Mobile Outage Report in Torrance, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Torrance, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Torrance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Torrance, Ontario 12/06/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • caffein3_fiend 😷 b{ri}ot grrl (@caffein3_fiend) reported

    also now realizing that I’ll have to reconfigure my phone plan when I move to North Bay bc @FreedomMobile doesn’t have service there other than Nationwide hopping onto other providers and my current plan will be all but USELESS for data up there. But that’s a problem for Sept 🙃

  • ambitnpldn ambitnpldn (@ambitnpldn) reported

    Very bad customer service from @FreedomMobile went to 2 different stores 3 times to transfer ownership of a line to another person (both of us present) and were told they can’t do it. Told us to call 611 which I did and they are telling me to go to store.

  • arandommoe Abe Froman (@arandommoe) reported

    @FreedomMobile Please get rid of your "The Party you are calling is not accepting calls at this time" messages; and give proper intercepts. If the number I call is not in service, you say above; but my Telus phone says "cannot be completed as dialed." big difference in details.

  • starfiremoonbae 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported

    @freedomsupport why exactly is it that my data doesn’t renew on the payment day, but the credits go down? why can i only buy a one time pass if i “have enough funds” meaning i can only purchase 1gb $15 of data if i add another $10 top up when you could just renew the data i’ve already paid for?

  • tabu424 T_Bell (@tabu424) reported

    @freedomsupport Just don't expect proper answers from anyone IN Canada. CSR in Eqypt (& elsewhere) may be cheaper metric but NOT when Cdns have to make multiple calls to get problems 1/2 fixed. Cheaper offshore is NOT better for here. @CanadianPM put jobs back in Canada, BEFORE next election!

  • Klaviishk Klavishk (@Klaviishk) reported from Ottawa, Ontario

    @freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.

  • LelandDieno Leland Dieno (@LelandDieno) reported

    @FreedomMobile Day #2 after setting up new Tablet + Phone for business with #freedommobile. 1. Tablet has never charged and won't turn on. 2. Can't pay bill online through banking. 3. Website throws a 404 every second click. I don't normally do this; but....

  • WahajK21 Wahaj Khan (@WahajK21) reported

    @freedomsupport Has there been a disruption to service or has something changed? I'm constantly getting "waiting for connection" and weak to no signal in my own home lately and that's never been the case the past 10 years

  • TrickRude Slick Rude (@TrickRude) reported

    @FreedomMobile Very close to Roger's pricing. Roger's has way better service but prices suck. Like this now. Meh. No thx.

  • StephenHeaps Stephen (@StephenHeaps) reported

    @freedomsupport for the past couple months I’ve been getting notified of a carrier settings update on iOS. It has never worked, and is still at v50. Seems like something configured wrong somewhere? cc @AppleSupport