Freedom Mobile

Freedom Mobile Outage Report in Torrance, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Torrance, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Torrance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Torrance, Ontario 12/25/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Marilyn0926 Marilyn Nicholls (@Marilyn0926) reported

    @FreedomMobile Sorry our wait times are longer than expected. You will be connected to an agent shortly.This was at 9:31 am on whats app. It is now 11:54 am, and no communication as to when an Agent will be available. This is what you call Customer Service??

  • JonTornada Jon Tornada (@JonTornada) reported

    @freedomsupport This is a huge issue that definitely needs the CEOs attention. I don't exaggerate. The company is paying people to create basic orders when these orders could be done in two minutes. Huge waste of time and money!

  • ShmaSingh Shma Singh (@ShmaSingh) reported

    @WilliamLincolnA @freedomsupport @FreedomMobile literally the worst mobile provider.

  • SashaunaAmoy Likkle Miss Therapist💔 (@SashaunaAmoy) reported

    @_ebuka96 @FreedomMobile Chatr if you’re someone who buys their phones. I’ve had service in areas where my friend Rogers, bell, virgin didn’t. Never had a problem. Their plans also slap for the price.

  • 721and831 lol (@721and831) reported

    @freedomsupport Black Friday deal is bad this year

  • ToumzzZ Fatme El-Achkar (@ToumzzZ) reported

    @freedomsupport you actually are aware cause your employees keep mentioning that online payments made by Mastercard or visa debit arent working. i either need to go into a store or pay online and a ref # wont help.

  • hemond_r L. P. (@hemond_r) reported

    @freedomsupport If “one response is enough”, how about six? Your system screwed up and never “successfully” do anything. It would be nice if you could hold yourselves to a certain minimum standard of care.

  • ShmaSingh Shma Singh (@ShmaSingh) reported

    @freedomsupport is it usual for you to offer a deal to a customer as he/she is leaving the company, only to remove the deal after the fact?

  • ShmaSingh Shma Singh (@ShmaSingh) reported

    @freedomsupport Scored terrible, you made me lose an amazing deal with koodo with a fake offer for retention which you walked by later.

  • WendyHappenings Wendy (@WendyHappenings) reported

    @freedomsupport Been waiting for over an hour to talk to someone in live chat and waited 1 hour for someone to call me back from loyalty. Can someone help?