Freedom Mobile

Freedom Mobile Outage Report in Torrance, Ontario

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Torrance, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Torrance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Torrance, Ontario 12/05/2025 18:50

December 05: Problems at Freedom Mobile

Freedom Mobile is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • thekonyjen kj (@thekonyjen) reported

    @FreedomMobile fix your **** up

  • EtInferius J.S. Karma (@EtInferius) reported

    @FreedomMobile I paid my internet yesterday, and ur company is still trying to process payments. I DONT EVEN HAVE AUTO PAY ACTIVATED! THERE SHOULD BE NO ******* REASON FOR YOU TO TRY AND STEAL MY ******* MONEY! AND CUSTOMER SERVICE IS A JOKE!

  • yourmidniights tay (@yourmidniights) reported

    @FreedomMobile @HankCustodio I don’t have service either and haven’t for hours. Something is definitely wrong and that’s incredibly dangerous.

  • GTM618 Gamer Graham (@GTM618) reported

    @HankCustodio @FreedomMobile Had the same issue. I called and spoke to a supervisor that had no idea either. It started with Sim 1 Not Allowed message. Then moved to Not registered hours later.

  • anandchawda Anand Chawda (@anandchawda) reported

    @FreedomMobile Horrible Experience I was out of country for couple months and put my service on hold when I came back my bill was $150. I called CS and wasted 2 hours with their manager Kevin who promised to get back to me with resolution and correct bill never called in 2 months

  • Cubby1412 Cubby (@Cubby1412) reported from The Beaches, Ontario

    After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

  • MattOnDemand Matt Fraser (@MattOnDemand) reported

    @PKP_Qc hello there Bonjour. The @FreedomMobile customers no longer want a wall between freedom data and nationwide data. Break down that wall. Please :)

  • EtInferius J.S. Karma (@EtInferius) reported

    @FreedomMobile No, ur support people don't speak English, they hang up and they scam ur bank card. Nice try.

  • breakingyoun JJ Alejandro (@breakingyoun) reported

    Thanks for overcharging me on my latest bill like crazy @FreedomMobile when I was assured the add-on I didn't want would be removed during my last chat. Now been on hold for over an hour. You have the worst customer service.

  • GimpyHandGuy Alex Jessup (@GimpyHandGuy) reported

    @RogersHelps All they did was offer the same thing I turned down... was another waste of time. Ported out to @FreedomMobile already and saving $115/month.