Freedom Mobile Outage Report in Trenton, Hastings County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Phone (52%)

2. 

   Internet (31%)

3. 

   Total Blackout (12%)

4. 

   Wi-fi (3%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 𝓒𝓻𝓲𝓼𝓽𝓲𝓷𝓪 (@ShoeTease) reported a minute ago

  @MSCMommyLife @FreedomMobile My bf does. It used to be VERY spotty in the city and missed calls because of it at home. However, the last few months it’s been a non issue and he pays $57 per month which is amazing (I pay $83 with Telus).

• Muhammad J Khan (@Khan__1987) reported 4 minutes ago

  @FreedomMobile @freedomsupport just had the worst customer service experience. I will not recommend this company to anyone.

• M A K (@TG6ITv32w9ul1Zb) reported 5 minutes ago

  @FreedomMobile How do I report spam messages to you? #7726 doesn’t work. Help! #spam

• sue butler (@msuebeeCA) reported 8 minutes ago

  @freedomsupport So @FreedomMobile customer service cannot call customers.!?! Its a phone company! I guess they just expect us to line up like sheep and hope we get tired and give up.

• Nadeem Khan (@Dr_NKhan) reported 8 minutes ago

  @FreedomMobile it would be nice if your site worked to set up account online (tried for a week already). Now I’ll have to go to store to stare a NEW service and pay many fees. Is that a scam or is your site that terrible? #badtech #badservice

• st (@stalwar) reported 11 minutes ago

  @freedomsupport I ordered a SIM card via chat in mid-December. Never got a shipping confirmation. I was told it’d arrive early Jan. Still nothing. What do I have to do to get started without going to a store?

• sue butler (@msuebeeCA) reported 12 minutes ago

  @freedomsupport I All I do is explain to different Freedom employees but no resolution. It is exhausting explaining it over and over again. I would like a phone call from someone who can actually resolve things.

• sue butler (@msuebeeCA) reported 13 minutes ago

  @freedomsupport I am currently texting support but since it all takes so long, Every reply takes 3-5 minutes. You are a phone company. Surely your ability to communicate is quicker than that.

• Chris (@krzyabn) reported 13 minutes ago

  I ordered a sim card twice (because the first one never showed up) and the second one never did either. I have Case ID's for both, can someone help me? @freedomsupport

• Ryan Tyler Thomas (@RyanTylerThomas) reported 17 minutes ago

  @annecayer Hey @FreedomMobile if your staff is allowing people to start fraudulent accounts... I think your support services should be able to close those without torturing the victim.