Freedom Mobile Outage Report in Trenton, Hastings County, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Trenton, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (48%)
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Internet (39%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Kovacs (@SteveKovacsCa) reported
@freedomsupport any issues with reception around postal code V7E3R7?
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sue butler (@msuebeeCA) reported
@freedomsupport If you want to help, someone would contact me. You're a phone company, right. Surely there is a customer service manager who can actually make phone calls. And I won't even make them wait an hour on hold. I will pick up right away.@FreedomMobile needs to rethink customer service
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sue butler (@msuebeeCA) reported
@freedomsupport So @FreedomMobile customer service cannot call customers.!?! Its a phone company! I guess they just expect us to line up like sheep and hope we get tired and give up.
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Muhammad J Khan (@Khan__1987) reported
@FreedomMobile @freedomsupport just had the worst customer service experience. I will not recommend this company to anyone.
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bp (@xibu) reported
@FreedomMobile what kind of service you provide? Tried to purchase a prepaid sim for weeks, every time the agent says the same thing - "system is down."
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st (@stalwar) reported
@freedomsupport Your agents are saying to order on Amazon because your system is down. This is ridiculous. After 6 weeks of waiting this is not what I expect...
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Ryan Tyler Thomas (@RyanTylerThomas) reported
@annecayer Hey @FreedomMobile if your staff is allowing people to start fraudulent accounts... I think your support services should be able to close those without torturing the victim.
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sue butler (@msuebeeCA) reported
@FreedomMobile took my money and they want me to be happy with getting half of it back. I cannot afford the charges for calls that were supposed to covered under my plan. But they hang on to every dime they can while everyone is struggling.@fordnation
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Alok Jain (@alokjain9) reported
@freedomsupport, I had extra balance on my freedom prepaid account, and before cancelling my account, I confirmed with customer care, that it will be refunded. But now even after 2 weeks, I am not getting my money back.
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Chris (@krzyabn) reported
I ordered a sim card twice (because the first one never showed up) and the second one never did either. I have Case ID's for both, can someone help me? @freedomsupport