Freedom Mobile Outage Report in Trenton, Hastings County, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Trenton, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (44%)
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Internet (39%)
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Total Blackout (7%)
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Wi-fi (7%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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L. C. H. (@1ncredulous) reported
@FreedomMobile Charging me twice a month the past 3 months now saying I'm over my limit. Impossible, I'm on home wifi mostly, plus proof on my phone how much network data I use not even close! #freedommobile
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keith thorne (@thornee4) reported
@FreedomMobile An extra $300!!! Thanks for the “free upgrade”. Customer service won’t help....I was fine waiting out my contract. This is the crap Bell does and why I left. It’s dishonest.
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Mariette Stephenson (@InfoMariette) reported
@freedomsupport @FreedomMobile still waiting to have issues with your company resolved. Third time in a week that back office has NOT called during agreed time!
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Richard Vickery (@richard_vickery) reported
@freedomsupport meaning that you're stupid, because you won't take the time to educate yourselves on what is, or will be, incorporated in the devices, especially the new ones?
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chad (@TeamVisalus) reported
I highly recommend EVERYONE Stay away from @FreedomMobile no customer services no help no nothing just pay them is all they care about #cancelservies other companies out there that respect the customers
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Joe G (@JoeG64769416) reported
@FreedomMobile I am a freedom customer I recently received an email for phone upgrade. Unable to obtain this offer .
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Dr. Christopher Leighton (@ccleighton) reported
@FreedomMobile Your price points are terrific. Your service remains terrible after a few years of service. There is a poor transition to service on Nationwide Cell Towers, and service deteriorates at one end of my home...and there are dead spots remaining in LaSalle. @TELUS has better offers.
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Darryl J. Woytkiw (@RantingCanadian) reported
@freedomsupport Not at your prices sorry dropped calls cost me big money. It is bad enough cell phone service in Canada is over priced I am not going to pay over priced and sub standard. But good luck out there.
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Mayank Y (@MayankY11) reported
@FreedomMobile 1/2..I bought a phone outright from a Freedom store, without a connection. And now Freedom is trying their best to not unlock that phone. Have spoken to atleast 5 cust. care reps and everyone gives a different solution which were proven wrong later.
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Just_Dad (@CmnSnc) reported
@FreedomMobile I can't recommend @FreedomMobile. Long complaint wait times (often not able to reach anyone), top up funds missing from account, no standardized billing statements. Very disappointing. More work to move carriers but poor customer service + missing funds is not acceptable.