Freedom Mobile Outage Report in Uxbridge, Ontario
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Uxbridge, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Uxbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Freedom Mobile
Freedom Mobile is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tossable Digits
(@TossableDigits) reported
Hi @freedomsupport Our mutual customer is Porting to us. The customer left Canada. They got your SMS Port Out request, but sent from 45537, a Canada Short Code - the reply will never reach you. The Toll Free # alternate is Canada-only. We suggest using a local # for both instead.
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RM
(@rrmortiss) reported
@freedomsupport This needs to be promoted more. I thought Freedom had horrible coverage and was going to switch back to Rogers until I set this up. It's been great now.
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The Real Jesus
(@therealLarrBear) reported
@FreedomMobile Freedom is horrible. Do not do it
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Mandy Rickman-Edwards
(@EdwardsRickman) reported
@FreedomMobile so if this is not taking care of by mid March I will be contact the news and more how many people have been treated like this and who is not taking a step forward is this how you guys treat customers..
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Prince14U2NV
(@Prince14N) reported
@FreedomMobile worst customer care I have ever experienced in my entire life how is it that I paid my phone bill but you guys can’t find my money? And your reps are so rude 🙄 holyyyyyy
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EMMANUEL LEO EMMETT
(@emmanuelleoemme) reported
Why’s @FreedomMobile customer service is trash just like their network 🗑😷
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Shehryar Kharadi
(@shehryarkharadi) reported
@freedomsupport Anyway to urgently contact, the normal contact centers are closed and i need urgent support. My number has been ported to a wrong number.
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Tossable Digits
(@TossableDigits) reported
@freedomsupport They have. "SC" told our customer that Freedom Mobile "cannot authorize it via our end." The customer is outside of Canada. They can receive the Port Out SMS message, but cannot reply because you use a Canada-only Short Code to send it. They cannot call 877-946-3184 it is CA-only
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Michael B
(@mbsask) reported
@freedomsupport Tried to make a payment online just now...& was rejected for a server issue. Is this common? Never happened to me before....
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iMac
(@iMac58138190) reported
@freedomsupport @PatBrownrigg1 Your guys service isn’t working no signals