Freedom Mobile

Freedom Mobile Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Val-d'Or, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Val-d'Or, Abitibi-Témiscamingue, Québec 01/11/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rad6Norin Norin Rad (@Rad6Norin) reported

    @FreedomMobile Customer service staff impersonates a supervisor when you ask for one . Or these retards just hang up when they get caught giving false information

  • apascua ap (@apascua) reported

    The @FreedomMobile agent hang up on me because he could not understand the issue I am having. I was very pleasant and patient with him. And to think I have been with Wind/Freedom for more than 12 years!

  • KingLeaf83 Andrew (@KingLeaf83) reported

    @freedomsupport Yeah, it doesn't sound like you value good customers when you don't offer good customers anything at all for being a good customer. We can say what we want about the big 3 telecom companies, but at least with them the experience improves by being a good customer.

  • Kartik__9867 Kartik Soni (@Kartik__9867) reported

    @freedomsupport other option to reach freedom mobile customer care ? Phone line is supspended. Does not have access to landline 📞 how to reach out for reasonable solution ? Of 2 year cancelled tab plan ? I am not with any other carrier

  • NaijaSweet C.D. (@NaijaSweet) reported

    @freedomsupport @LeighWay_Art But how is it possible that I’ve used all of my data in less than a day doing what I would normally do in a day but have never been able to use all of my data in a month? I think this is an issue on Freedom’s end. Can you check please?

  • therealb0wser The Rev. b0wser (@therealb0wser) reported

    It is very strange how a @FreedomMobile bill has been set to AutoPay all by itself I never authorize auto-pay of bills so I wonder how that happened. No visible option to remove my card either, hmmm 🤔

  • RahulChakarvar6 Rahul Chakarvarti (@RahulChakarvar6) reported

    @FreedomMobile u guys don’t issue receipts for payment made on prepaid account? Isn’t that a violation of law as every electronic transaction u need to provide your customers with a receipt. Will be suing u in court of law and claim damages for unlawful conduct.

  • SemperWhyte Sean Semper-Whyte | aka Sean1mc (@SemperWhyte) reported

    @FreedomMobile it sucks that I have a new account, new number and new fraudulent calls I can block, though blocking these calls does not prevent them from leaving 3. 4, or more voicemails daily. It also SUCKS i cant get a Canadian call center rep. I understand … /1

  • sakuragi1984 jason ohashi (@sakuragi1984) reported

    @FreedomMobile stealing money from me! You owe me money. Waited more than 10 weeks now for my refund. Your customer service just keeps telling me the check is in the mail. Terrible excuse. I told them they need to courier my cheque, and they said they can’t. You owe me arrear pmt

  • qKtkSH4fhk4K6C5 عبدالقادر٨٧٨٦٩ (@qKtkSH4fhk4K6C5) reported

    I am not freedom customer but i need some help because i received email messages about Bill and Payment #FreedomMobile