Freedom Mobile

Freedom Mobile Outage Report in Val-d'Or, Abitibi-Témiscamingue, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Val-d'Or, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Val-d'Or and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Val-d'Or, Abitibi-Témiscamingue, Québec 12/27/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • stalwar st (@stalwar) reported

    @freedomsupport I ordered a SIM card via chat in mid-December. Never got a shipping confirmation. I was told it’d arrive early Jan. Still nothing. What do I have to do to get started without going to a store?

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport I am currently texting support but since it all takes so long, Every reply takes 3-5 minutes. You are a phone company. Surely your ability to communicate is quicker than that.

  • Dr__Dreadz Chris lennox (@Dr__Dreadz) reported

    @freedomsupport Speeds seem very slow today. Below 1mbs. Any problems on your end? Cambridge Ontario. Thank!

  • FreightGuy751 David (@FreightGuy751) reported

    @freedomsupport I looked at the plans and spoke to agents plus chat on whatapp. Lack of knowledge, very frustrating, crappy service. I guess that how you retain your clients. Why don't you have a manager call me

  • FreightGuy751 David (@FreightGuy751) reported

    @freedomsupport You're missing the point, I already reached out & wasted over 2 hrs of my time with service reps that have no clue. And of course, you're a communication company that can't call and communicate with your customers, how ironic is that! I'd like compensation for my time!

  • TG6ITv32w9ul1Zb M A K (@TG6ITv32w9ul1Zb) reported

    @FreedomMobile How do I report spam messages to you? #7726 doesn’t work. Help! #spam

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport Okay. Well maybe you should hire more employees so that customer service feels like service.

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport I All I do is explain to different Freedom employees but no resolution. It is exhausting explaining it over and over again. I would like a phone call from someone who can actually resolve things.

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport WHY? If you cannot call me please refer me to someone who can. Saying call customer service when it is the thing I am complaining about does not make sense. Phone companies need to do better. @FreedomMobile