Freedom Mobile outages and service status in Wallaceburg, Ontario

Problems in the last 24 hours in Wallaceburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Wallaceburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WyzeOne (@Remlam) reported 4 minutes ago

  @MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!

• 
  liyahcove🦋 (@Aliyah71957449) reported 5 minutes ago

  @FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!

• 
  YTPeasantVision (@YTPeasantVision) reported 8 minutes ago

  Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!

• 
  the other KC (@iamtheotherkc) reported 9 minutes ago

  Soooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩

• 
  Randy Mikla (@RandyMikla) reported 12 minutes ago

  @FreedomMobile Support sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold.

• 
  liyahcove🦋 (@Aliyah71957449) reported 12 minutes ago

  @FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!

• 
  J.S. Karma (@EtInferius) reported 12 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  rehan (@wawast) reported 13 minutes ago

  @FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.

• 
  manjunath anand (@ManjunathAnand) reported 13 minutes ago

  @FreedomMobile - impossible to reach on phone, WhatsApp and chat. Disconnected my line with no explaination and waiting for more than 2 hours with someone else’s phone. I don’t know how think someone can reach the support line using others phone for two hours.

• 
  Scott C (@scottacalvert) reported 15 minutes ago

  @FreedomMobile find out it was an issue on your end. 5 lines not working all day, can't get a hold of anyone until 6pm. Asked what is going to be done about 5 ppl not being able to work all day. Responses was nothing.