Freedom Mobile

Freedom Mobile Outage Report in Wallaceburg, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Wallaceburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Wallaceburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Wallaceburg, Ontario 02/22/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KansaraKetul ketul kansara (@KansaraKetul) reported

    When I have 10GB data added in my plan one year ago I confirmed if they charged me extra for that but customer service said @FreedomMobile randomly select customers and give them bonus data as complimentary. it’s not stick with plan so not charge and now they removed bonus data.

  • HuxBear HuxBear 🇨🇦🏳️‍🌈🐻 (@HuxBear) reported

    @freedomsupport I already spoke with a customer service rep last night, after trying multiple credit cards & every mobile & desktop browser available and was told "You'll have to get a top-up code from the store, bye!" & I've been trying again today, since the store isn't an option.

  • junezaria Laura Nerenberg 🎻 (@junezaria) reported

    @FreedomMobile You have LOST me as a customer. And next year, when my kid gets a phone, you WON'T get her: Your rep is insisting on a data overage I did NOT incur -- and I can prove it. But, she keeps insisting I did, and then hangs up on me. Buh-Bye!

  • William91548226 William W (@William91548226) reported

    @AnthonyLacavera @FreedomMobile Well I hope when you buy it back you get actual coverage. I switched to freedom mobile for like 3 months. Yes it was amazing to pay so little for cell service until I realized how little cell service I actually got.

  • p_evans Pete Evans (@p_evans) reported

    @freedomsupport @FreedomMobile just noticing I can’t send or receive calls on my freedom account, or get data either I don’t think. Is there some sort of issue? I’m in downtown Toronto and normally get great service

  • smiley37555 laurie grant (@smiley37555) reported

    @AnthonyLacavera @FreedomMobile I'm a Freedom customer 😎

  • ForbiddenSun215 Brandon (@ForbiddenSun215) reported

    @FreedomMobile 's Customer service has been terrible. They just keep making everything hard on me and doing nothing to make any of the inconveniences they place on me right. Might be time to find a new carrier.

  • rachieannek Rachel Kennedy (@rachieannek) reported

    @freedomsupport This was an ongoing issue from yesterday and I am waiting for an update. Apparently it was happening to multiple customers.

  • sistermedia Maria Miccoli (@sistermedia) reported

    BEWARE SCAM! @freedommobile employees telling customers to cancel bank payment and give them cc# instead. DO NOT DO THIS!

  • AureliaCotta Aurelia Cotta (@AureliaCotta) reported

    @RogersHelps No point in lying about how I feel about the company — (I know you are just the social media person, certainly not your fault personally) It’s why I switched my cellphone from Rogers to @FreedomMobile Better or same service, way less money. Competition helps us all