Freedom Mobile Outage Report in Wallaceburg, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Wallaceburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Wallaceburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (18%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Anil K Thakur (@codeanil1) reported 4 minutes ago

  Hey @freedomsupport @FreedomMobile My account +1 226 5078470 is billed Incorrectly. Payment deducted from my credit card automatically. While talking with Support They said Your refund is processed and you will get back within 5 working days. It's been 10 days but no resolution.

• Jordan Jonah (@JordanJonahOF) reported 5 minutes ago

  I've now been disconnected FOUR TIMES on The @FreedomMobile website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. Total disregard for new customers

• Rahul Kambli (@RahulKambli5) reported 10 minutes ago

  @freedomsupport Is there a network outage in Scarborough, Ontario ?

• Brad Emes (@brademes) reported 13 minutes ago

  @freedomsupport problems in North York??? Phone signal keeps cutting out!

• Kimbo (@Kimbo74467683) reported 13 minutes ago

  @FreedomMobile seems like the network is down?

• Anil K Thakur (@codeanil1) reported 15 minutes ago

  @freedomsupport @FreedomMobile Now when I try to call customer Care, they keep disconnecting my call after sometime automatically. I visited the Freedom store Fairway Mall Kitchener , They said we cannot do anything , it's a billing issue only handled by customer care service.

• walid (@wasaleh) reported 22 minutes ago

  @FreedomMobile very bad experience with your support team. being a customer for 12 years ! and was not just treated badly, the agent insisted that i am not authorized on my own account ! and without my consent locked me out !

• Susan Smarz (@SueSmarz) reported 23 minutes ago

  @freedomsupport It doesn’t seem like normal protocol to me when I have spent over 6 plus hours on the phone plus having to go to a Freedom store for security issues that keep happening over and over again. Last time I was credited why not this time?

• bikku (@bikku88) reported 25 minutes ago

  @freedomsupport Got horrible experience with the call centre lady who actually hung up on me when told she didn’t do her due diligence. Tried to rip me off big time

• Artur Langu (@ArturLangu) reported 29 minutes ago

  @FreedomMobile customer service hangs up the phone while asking for support.