Freedom Mobile Outage Report in Wallaceburg, Ontario
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Wallaceburg, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Wallaceburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Freedom Mobile
Freedom Mobile is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Judith
(@judemitnyan) reported
@freedomsupport Hey there! I spoke to 2 customer service representatives tonight about this. The first one told me ot must have been a fraud and 2nd that the offer finished 1 day before I did the transaction! They offered partial compensation for the $30 tab. This is bad faith action.
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yoreid😈 / young *** 🇮🇹
(@yoreid) reported
@Rootbrian_ @papiisenpaii @FreedomMobile Nah every other provider I’ve had , I’ve been able to have service outside the city ... literally this is the only one where I haven’t been able to use my data outside the city
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Marc Haidon
(@marchaidon) reported
My current network want me to pay $10 more for a plan because I’m already a customer, to get the price that’s offered I would have to get a new number. So basically loyalty with @FreedomMobile is rewarded with customers having to pay more. That’s one way to lose a customer 👋
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Chintan
(@Chintan72024830) reported
@freedomsupport disappointed with customer support call. After being freedom mobile customer for 6 years .Starting to find options.
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Nazir Kamani
(@Nazkamani) reported
@freedomsupport Has my phone been unlocked as yet. I will now ping support on Facebook and messenger.
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Drew McIntyre
(@Drewmaq) reported
@FreedomMobile Due to a Freedom mobile screw up, i was overcharged by $433 and told my account was suspended. I paid the overage, just to get the phones working. 3 hrs on a chat with a live agent, still no service on 2 phones.
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Dos Dosis 👏💩💣🥍💉💉
(@Undead_Meathead) reported
@freedomsupport Is there an outage in Mississauga?
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Margaret Westaway, MEd
(@MargaretOW) reported
@FreedomMobile are you supposed to be able to make and/or receive calls on Nationwide service? Because I can’t.
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Fearless493
(@fearless493) reported
@FreedomMobile you're customer service associates suck and need to be trained better. Hanging up on a customer for being right about something is unprofessional to say the least
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Anne's last brain cell
(@umazes) reported
@NerdHerder77 @freedomsupport @usmanim97119989 Just wanted to say I had the same issue, I've already spoken to live support on Freedom Mobile's website and they told me to just try a different method like paying by calling customer support. Pretty annoying.