Freedom Mobile

Freedom Mobile Outage Report in Waterford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterford, Ontario 11/25/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (38%)

    Phone (38%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • createtolove08 Mandy (@createtolove08) reported

    @freedomsupport You don't have the ability to address my concerns @FreedonMobile as your "service" reps told us multiple times. The continued bot replies are not helpful either.

  • avisekhg Avisekh Ghosh (@avisekhg) reported

    @FreedomMobile no network in the Kitchener Doon South area where as your network coverage shows 4G… I cannot even make a normal phone call… always show SOS… you are losing a loyal customer!

  • LBDFHa .. (@LBDFHa) reported

    @FreedomMobile Hi, I've been a customer since high school 6 years ago, I have gotten my phone lost in a parking lot and need to find it. can you help me locate it, it's on and so is my mobile data. Please I REALLY need help if anyone reading this can help me with a solution

  • ConniverBelisle Conniver Belisle (@ConniverBelisle) reported

    @freedomsupport yo all of a sudden I have no service? What's going on with that? My plan usually just renews

  • Happypb38 Harpreet singh (@Happypb38) reported

    @FreedomMobile very bad service. Trying to call coustmer care didn’t connect due to bad network.

  • RahulChakarvar6 Rahul Chakarvarti (@RahulChakarvar6) reported

    @FreedomMobile u guys don’t issue receipts for payment made on prepaid account? Isn’t that a violation of law as every electronic transaction u need to provide your customers with a receipt. Will be suing u in court of law and claim damages for unlawful conduct.

  • OmadeOkwor HEATED SUPREMACY 🥵 (@OmadeOkwor) reported

    @FreedomMobile wtf is this connection?????

  • MarkKennedyQW Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Having to login to the @FreedomMobile app and have to send a verification every time is ridiculously tedious.

  • perp_spotter perp-spotter (@perp_spotter) reported

    .@CRTCeng pls ask @FreedomMobile 2 investigate the police using stingray technology to hack into my phone on a daily basis They are hiding on maplesugar lane and the park down the street from bentwood cres. I've informed you and the police of this many times and nothing gets done

  • Happypb38 Harpreet singh (@Happypb38) reported

    @freedomsupport I have called couple of times your hotline always busy if someone answered then they wasn’t able to solve the issue.