Freedom Mobile

Freedom Mobile Outage Report in Waterford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterford, Ontario 12/06/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • paneerkepakode yungchun (@paneerkepakode) reported

    @FreedomMobile Never will I again choose v too have freedom again

  • KalPDG Pablo G 🇨🇦 🏳️‍🌈 🇺🇾 (@KalPDG) reported

    @freedomsupport Hello. I tried adding a line to get the Apple Watch series 7 but nothing’s happening, either through the app or via web. Can you help?

  • StutterLoudly Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

  • emgiftboxes EM Gift Boxes (@emgiftboxes) reported

    @FreedomMobile What does it take to get someone to call you back after an issue has been escalated? I have been waiting 3 weeks for a call back from a manager. In the meantime I have spoken to multiple agents and none of them have been able to resolve the service issues.

  • andrealori Andie and 😇 Gunner 🌈 (@andrealori) reported

    @freedomsupport Inwas just chatting with someone which enednwith the issue unresolved. Currently phone with bank

  • FeythX David Faith (@FeythX) reported

    @FreedomMobile Hey ********, maybe don't turn people's phone service off for $0.30 when they have been loyal customers for 3 years and no prior notice of price increase was given. I mean It's not like you can't call and say so!!!!

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • presgang Graham Isador (@presgang) reported

    If you'll allow me to complain at a company for a moment: @FreedomMobile your people in your store tell me they can't give me the advertised promotion, I need to call the number. The people on the phone say I need to do it in-store. Brutal customer service.

  • apocalypseher Siobhan (@apocalypseher) reported

    @freedomsupport Is your service down? Can't make any calls and phone says network is unavailable

  • DeniseLHeureux1 Denise L'Heureux (@DeniseLHeureux1) reported

    @freedomsupport Then who's the lower cost cell service company that's associated to Telus?