Freedom Mobile

Freedom Mobile Outage Report in Waterford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterford, Ontario 11/30/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ramonefrancis Affirmbroom (@Ramonefrancis) reported

    Good to know @FreedomMobile policy is to hang up and be rude to customers when trying to resolve billing issues. You guys are always the best 😚

  • breakfrom_TO BRIDGE ℞ (@breakfrom_TO) reported

    @FreedomMobile I just want to change my plan why do I have to speak with an in chat agent to do this ?! Wtf !

  • ptbo_blonde Sheri (@ptbo_blonde) reported

    @EricaEhm @FreedomMobile When they were wind, I had a nightmare experience with customer service

  • rbphilip 🇨🇦 Rob Philip 🇺🇸 (@rbphilip) reported

    @EricaEhm @FreedomMobile Mobile service in Canada is one of the things that makes me hesitate about returning. I know nobody there who doesn't hate their carrier.

  • ChimpGenes 🇬🇧 S. JR #TeamPapaya 🧡🇺🇦 (@ChimpGenes) reported

    @TravelEatAwe @FreedomMobile @freedomsupport CRTC supposed to protect customers but these companies charge an arm and a leg for their service other countries/companies charge pennies for

  • KONRADKASPAREK K. (@KONRADKASPAREK) reported

    @AnthonyLacavera @FreedomMobile I’d like @FreedomMobile to look at my rate and help me out. I’m being overcharged

  • StablesValerie Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported

    @AnthonyLacavera @FreedomMobile Service sucks, will your coverage within Calgary improve?

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @FreedomMobile is running a very crude attempt at customer retention. They stall unlocking your phone preventing a customer from going to a different #cellphone carrier. #CRTC #telecommunications

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @freedomsupport I’d love you to give me a solution not an excuse via DM. Unlocking a cell phone should not be this hard. That you make it this difficult makes me wonder what kind of game you’re running. Please give me a solution via DM. @freedomsupport @FreedomMobile

  • NotHappyWithFr1 Not Happy With Freedom Mobile (@NotHappyWithFr1) reported

    Here's @freedomsupport generic message! "Hi there, if you have a question or concern about our coverage map please send us a DM and we'd be happy to assist further! -I. H." I told you my concern now fix it!