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Freedom Mobile

Freedom Mobile Outage Report in Waterford, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KwinShayba
    Folashade Akingbade 🇳🇬🇨🇦 🇱🇷 🇺🇦 (@KwinShayba) reported

    @freedomsupport Hi. I think the problem needs to be fixed since other people are experiencing same, otherwise people will think it’s false advertising

  • b14e69fab2ce45e
    Tonie Ogilvie (@b14e69fab2ce45e) reported

    @freedomsupport Loving the customer support and the way you all stand by your product. Bought $50 charger as I was told it was guaranteed for life. It stops working, I have no other charger and you won't replace it. The store where I bought it is closed...now what?

  • Mike_Hawk_22
    Mike_Hawk (@Mike_Hawk_22) reported

    @FreedomMobile Cheaper is not always better. Service throttles often. I wont get texts til the next day,even verification texts. Service reads emergency calls only often. I feel like I pay for nothibg. It leeches service from my home wifi. Other than that, very poor all around. AVOID THIS!!!

  • helensopinions
    helen (@helensopinions) reported

    @FreedomMobile Is signal@down in GTA? I have zero signal.

  • ErinSim34768100
    Erin Simpson (@ErinSim34768100) reported

    @FreedomMobile why can't I leave Edmonton (literally can't go 20 mins outside the city) without losing service? It's the opposite of freedom and quite honestly it's a safety concern.

  • PazJurado89
    Paz Jurado (@PazJurado89) reported

    @FreedomMobile @freedomsupport I had talk with a very rude supervisor, I asked his name and He said he can’t give me that information! I ask him to please speak slower and he didn’t, very bad service!!

  • RudyFrost01
    RUDY FROST 🥷 (@RudyFrost01) reported

    Hey @FreedomMobile @FreedomSupport my phone’s cut off right now and I’m trying to login so I can pay my bill but I keep getting a blank white page with a “503 Service Temporarily Unavailable” message. Heaven forbid if there’s an emergency and I need my phone. WTF is going on? 🤬

  • BurnCity79
    JJ (@BurnCity79) reported

    @FreedomMobile Don't do it. I had the S21+ & it died after 3 weeks so I exchanged it for the S22 Ultra that had been released 2 days prior. This S22 Ultra has nothing but issues. I know a few others who have this phone & they have just as many issues with it as I do. Samsung has gone to crap.

  • AdamGlazier4
    Adam Glazier (@AdamGlazier4) reported

    @FreedomMobile I payed my prepaid bill yesterday and you cancelled my service today and won’t refund me what a way to treat customers I only got 3 hours of service for 67.50 what a joke

  • helensopinions
    helen (@helensopinions) reported

    @freedomsupport Is service down? I have zero reception!