Freedom Mobile

Freedom Mobile Outage Report in Waterford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterford, Ontario 03/25/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • HypeManRudy Ruddra (@HypeManRudy) reported

    @FreedomMobile @Brightstar Is this how good your service is? Been waiting on a hold for 1.5hrs and still waiting with the corporate manager of Likewize Gave my phone for repair to likewize and it's been 3 weeks since it was received by them, and still no status on my phone :(

  • Cheeryarbiter Jake (@Cheeryarbiter) reported

    @freedomsupport I'm not the owner of the account, would you still be able to help?

  • Kimakazee_ Kimakazee👻 (@Kimakazee_) reported

    holy hell, I have NEVER dealt with someone so rude as i did today with @freedomsupport , thankfully i saved the conversation, but you guys need to teach your employees what customer service actually is, instead of berating the customer and making them feel stupid.

  • Fire4418 tooyoung (@Fire4418) reported

    @freedomsupport So since you didn’t unlock properly This is something you should fix

  • Fire4418 tooyoung (@Fire4418) reported

    @FreedomMobile is the worst carrier in Canada. It is impossible to unlock the phone and the people in call center hang up when you call. Despite law in Canada, they are keeping your phones locked. It is time to contact @ccts

  • Lorelei58162386 Lorelei (@Lorelei58162386) reported

    @FreedomMobile Freedom sucks ive been with the comany over 10 years

  • tonytmg Tony Colalillo (@tonytmg) reported

    @FreedomMobile This is definitely NOT the 7% solution

  • 424_justin justin turner (@424_justin) reported

    @freedomsupport I did try that earlier seemed to work for awhile. Did it again seems ok for now… hope it isn’t a phone issue… thanks!

  • 424_justin justin turner (@424_justin) reported

    @FreedomMobile why is your data service not working???

  • xUnderdog21 Katie from Canada (@xUnderdog21) reported

    So my phone charger just started smoking at work. I quickly unplugged it and called @freedomsupport to find out what I need to check on my PHONE to make sure it's ok and the agent kept repeating "take the charger to a repair shop to get looked at. How can I help?" Wtf