Freedom Mobile

Freedom Mobile Outage Report in Waterford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterford, Ontario 03/26/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @freedomsupport @samicoteli If everyone is telling you it's broken, IT'S NOT US. The fact that it works for you doesn't mean everyone's cache and cookies need clearing. Is this how your mobile support works? FAIL.

  • Vahkiti Liam (@Vahkiti) reported

    @freedomsupport I should also mention that since the device was the best one I could get for $0, and it was out of stock online, (and presumably still is since it's no longer in production) I was not given a choice but to go down to the store, or else I would have ordered online and saved money.

  • premiumkimchi Ju Gim (@premiumkimchi) reported

    @freedomsupport I have not been able to text anyone since this early afternoon. Are there any technical issues?

  • ohnojen jennifer stephens (@ohnojen) reported

    @FreedomMobile Please work in listening to customers. Your customer service is subpar and get rid of double verification. So when calling should take 6 verifications via 3 modes to verify who I am. No other cell service provider does this.

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @freedomsupport Um, I think you missed my point. The link in your ad is broken, and you're just ignoring that.

  • sophilosophie14 sophie assal (@sophilosophie14) reported

    @TikTokCanada @FreedomMobile My account kittycooters3000 was banned for "self-harm" i never did such things, i believe my account may have been hacked or it was someone who reported me even if i didn’t do anything wrong and i got banned. I have been messaging you for weeks and NO one helps

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @freedomsupport @Ani1u7 Yah - a page you've never been to before fails because of your cache. LOL. And Clearing your cookies loses every auto-logon to every site - because some social media guy thinks cookies can cause a 404 error.

  • dmakwana11 Dhruv Makwana (@dmakwana11) reported

    @freedomsupport what a Terrible customer service by freedom and a terrible glitch in the system wherein the customer support team cannot even access a customer's account even after providing a right multi factor authentication code.😓

  • mithun_palad Mithun (@mithun_palad) reported

    @freedomsupport FIX YOUR WEBSITE THERE IS NO UPDATE AUTPAY!!! To set up or make changes to your AutoPay in MyAccount, follow the steps below: Go to MyAccount. Select View Billing Details. Under Manage Billing, select Sign up for AutoPay or Update AutoPay.

  • ungullibleguy Rik Ro (@ungullibleguy) reported

    @FreedomMobile Freedom mobile has the worst customer service ever! Would not recommend.