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Freedom Mobile

Freedom Mobile outages and service status in Waterford, Ontario

Service-wide status: Freedom Mobile

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Waterford, including 0 direct reports.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterford, Ontario

Freedom Mobile signals over the past 24 hours, with local activity from Waterford, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanNW23
    Ryan Wilson (@RyanNW23) reported

    @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail

  • NevinMcScott
    Scott (@NevinMcScott) reported

    - @FreedomMobile why am I being told "check back again tomorrow" and "it's probably a glitch and it'll fix itself" when I asked why I was double charged on my phone bill this month? That's disgraceful customer service from your team

  • tattookitten
    TDaphneVasquez RMT (@tattookitten) reported

    @FreedomMobile I'm actually one of the OGs, been a customer when it first came on the scene as Clearnet, before Wind even.

  • themainnetwork
    TMN (@themainnetwork) reported

    @JonFraserTF @TELUS I say this only bc I’ve been with them all over the years. @FreedomMobile has been the best I’ve ever had in terms of pricing and support. Just my take.

  • reachme_vamshi
    Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported

    @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

  • testezlaf
    Testezlaf (@testezlaf) reported

    @4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!

  • Lily08901017
    Lily (@Lily08901017) reported

    @FreedomMobile Freedom sucks. And if course they have an imbecile called Pierre Karl Péladeau,as leader. Greedy bastards

  • scottacalvert
    Scott C (@scottacalvert) reported

    @FreedomMobile How does anyone get a hold of a person? Been trying all day and can't get anyone to respond. Got a text last night saying my account was 85% of it's credit... This morning text about account suspended for unpaid balance. I'm on Auto pay! 5 phones not working

  • ManjunathAnand
    manjunath anand (@ManjunathAnand) reported

    @FreedomMobile - impossible to reach on phone, WhatsApp and chat. Disconnected my line with no explaination and waiting for more than 2 hours with someone else’s phone. I don’t know how think someone can reach the support line using others phone for two hours.

  • JamesKello
    James Kellough (@JamesKello) reported

    @FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻

Freedom Mobile detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (14 minutes)
  • Detected:
    Detection ended: (58 minutes)
  • Detected:
    Detection ended: (42 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (91 minutes)