Freedom Mobile

Freedom Mobile Outage Report in Waterford, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterford, Ontario 03/05/2026 13:25

March 05: Problems at Freedom Mobile

Freedom Mobile is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BaDOAN BaDOAN (@BaDOAN) reported

    Trying to upgrade my phone and plan with @FreedomMobile but they don’t have stock online and won’t honor reign checks or provide alternative options. Only option is in-store with inventory. Really not appreciating freedoms lack of understanding for a #covid conscience customer.

  • AndyMcDandyCDN ⛄AndyMcDandy 🇨🇦🎄 (@AndyMcDandyCDN) reported

    @freedomsupport No I'm not. Been trying for a week but you guys don't want to help me.

  • Crackmacs cm (@Crackmacs) reported

    Will be switching from @Koodo to @FreedomMobile today. Phone service has been great for me (Mrs CM has constant tech issues), but the customer service has been awful every single time. Going from $58 for 10gb to $45 for 20gb /mo.

  • KeilKeri Keri Keil (@KeilKeri) reported

    @freedomsupport Really? Spend 3 hrs trying to get to a bill resolution and agents and supervisors were of no help. Will be porting out to Rogers tomorrow. Customer service sucks.

  • LouisStorme Louis-Xavier Storme (@LouisStorme) reported

    @FreedomMobile I received an authorization request which is a fraud! Freedom Mobile Notification: We received a request to transfer 613xxxyyyy to another service provider. An authorization request was sent to the number that initiated the transfer. If you have any questions,....

  • danrussell67 dan russell (@danrussell67) reported

    @eurogeorge @FreedomMobile Dunno no stores open and visualy impaired currently so online crap n auto replys i avoid , Why ?

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport So, as an example, look at. The LG 8x atm, I see it says to check stores, but unless I login, there's nothing about online stock. Or is that the sign in and of itself?

  • liaaaxo_ rude gyal 🇬🇾 (@liaaaxo_) reported

    @freedomsupport @FreedomMobile is literally the worst company I’ve ever had to deal with.

  • KeilKeri Keri Keil (@KeilKeri) reported

    @freedomsupport Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.

  • HankinsBeau Beau Hankins (@HankinsBeau) reported

    @FreedomMobile @MarkArruda76 CVG is a terrible company with very immature supervisors that are not very skilled at all. A 10 year old could make nicer shirts!