Freedom Mobile Outage Report in Waterford, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterford, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Noe
(@choosepeace101) reported
@FreedomMobile My 15 is trash and I’ve heard 17 is worse never buying an apple phone again or a smartphone tbh…
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CaP
(@CarolP_media) reported
Hi @FreedomMobile just switched to you last week but have since found out your system has both my name and my email spelled incorrectly. Getting the runaround from customer care about correcting it because I can't even get a PIN
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Rick Horn🇨🇦
(@RickHorn72) reported
@FreedomMobile You guys have seriously deteriorated. Your app has issues, you don't answer your phone. Was on hold for over 30min and hung up. Not good enough. What I owe is wrong in your system, and haven't been able to top up through app for 2 months now. Time to change company
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GSC
(@gschahal) reported
I had experienced a very bad customer service today @FreedomMobile While chatting agents (customer care representatives) disconnect the chat when they can not answer the question .... created a mess with my account Totally unprofessional and untrained staff 1. Shady 2. Hossam these two wasted my time today ...
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Gursimar Singh
(@gursimar114) reported
@FreedomMobile Your outbound sales team offered me a discounted plan, but the discount wasn’t applied. I’ve spoken to multiple customer service reps—no resolution. Can someone actually help fix this?
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Wes Jones
(@WesDJones) reported
@FreedomMobile your shameless lack of professionalism is unacceptable. After 12 years of loyal patronage, I have switched to Telus because of you. You can explain to the CCTS why your staff refused resolution.
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WhatWillisIsTlknBout2.0
(@WtWillisTlknBt) reported
@Rogers @RogersHelps dealing w/ AI today(Anna) it was wrong about damn near everything. waiting for customer service I was 100 in queue. Then dealing with the multiple reps, who didn't seem to give a damn. I've been a customer 20 years, considering @FreedomMobile in Jan '26
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Canada Immigration Updates
(@cdnimmi) reported
@gschahal @FreedomMobile I too had a very bad experience, port out your number
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Devi
(@dbhoops_) reported
@FreedomMobile can’t have the worst customer service if you can’t get hold of anyone…
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Dr. Suggon Deeznutz, PhD
(@JASONHA17381011) reported
Maybe instead of spending all that money on marketing for a product that isn’t even available, @FreedomMobile could focus on network expansion.