Freedom Mobile Outage Report in Waterford, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (69%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• sup? (@spookybish) reported 4 seconds ago

  @freedomsupport Been there, done that, no help. The instant my “tab” is paid off, I’m gone!

• . (@nonamemoneyacc) reported 25 seconds ago

  @FreedomMobile won’t let me port out my number. Been on the phone with them all morning and it’s problem after problem. First, I get hung up on. Then they tell me no port request was put through. I call Koodo and they say it has, but we still put out another………

• . (@nonamemoneyacc) reported a minute ago

  I confirm the freedom account number with the Koodo rep to make sure it goes through with no problems just to be told by @FreedomMobile we didn’t send the right number. Why do you want my number so bad?

• Good Bandit (@pimpet) reported a minute ago

  @freedomsupport @RomanVeerah Pls try not to mislead us. I have been speaking with your customer care for 3 days in a row. And the feedback is offers are only for new customers. I guess loyalty does not pay afterall.

• Aatish Bhardwaj (@aaybeerocker) reported 2 minutes ago

  Hey @FreedomMobile … as your genuine customer I only asked for an increase of data on my current plan because other new users are getting more data on same plan but instead of helping me out your customer care rep. just gave useless reasons.. is this how you deal with customers?

• Paul Renaud 🇨🇦 (@mrpaulren) reported 2 minutes ago

  @AnthonyLacavera @FreedomMobile I have been using wind basically since I could. I still can't find better pricing on anything else. An upgrade in the tower network through quebec would make it a no-brainer

• DaveyDave Moe (@DaveyDaveMoe) reported 4 minutes ago

  @freedomsupport Hey I'm having account issues, and was hoping you could help

• PapaGord (@audiobeing) reported 5 minutes ago

  @freedomsupport looks like another issue none of your staff can help with. Why can’t I talk to a manager???

• Adorkable Grizzly (@AdorkableGBear) reported 5 minutes ago

  @freedomsupport Is the “Freedom” network down? I can’t get a connection at all, phone will occasionally connect to “Nationwide”, but I don’t particularly want to be roaming. Don’t see an option on the website or in the app to check for service outages.

• Raman (@rdsraman16) reported 6 minutes ago

  @FreedomMobile, THIS IS ABSURD ! I placed an order for iPhone 13 pro 256gb at Dufferin location paying extra $100. I was told it’d take 3-4 weeks at max but it’s been more than 9 weeks now. I’ve been a customer for the past 3 years. Is this how you treat your customers ?