Freedom Mobile

Freedom Mobile Outage Report in Waterford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterford, Ontario 12/31/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KevlarKitten KevlarKitten (she/her) (@KevlarKitten) reported

    @FreedomMobile Tried to add a roaming charge to my bill, despite not leaving my house or city at all for 2+ years. Nice try. At least they did eventually give me a credit after almost an hour on service chat. Scammy scammy.

  • Chibi_Matt Matt Hesketh (@Chibi_Matt) reported

    @freedomsupport experiencing no service in east Toronto?

  • tlhingan_ Francesco Pisani (@tlhingan_) reported

    @freedomsupport The latest Samsung system update for the S10 is causing issues with Gear VR. It wants to uninstall it, but it can't. Samsung says it's not them. Is it you?

  • eddykarter Ed Karter804🇨🇦 (@eddykarter) reported

    @skanes49 @FreedomMobile @freedomsupport I was a pay as you go customer . Told them I am done and moved on . Guess who is getting harassed by a collection agency now ? Truly a horrible company . They even harass the family of deceased customers . Pretty sad and sick .

  • DaveBel21016402 Dave Bell (@DaveBel21016402) reported

    @freedomsupport you cut off my service and i am out of the country...WHY!!!

  • confionyema_ Confidence Onyema (@confionyema_) reported

    @freedomsupport First place I went to get info, tried login in my account but said sever down! Thanks for the update👌🏾

  • trueman832 G Trueman 🇨🇦 (@trueman832) reported

    Wow @FreedomMobile is a ******* joke. First bill missed because wrong email address. Wrong street address. Forgot the xmas promotional discount. Can't reach anyone, support line cuts off. And now late fees. **** you losers I'm out.

  • EryBerry5 Ery Berry (@EryBerry5) reported

    Fix your network!!! I can’t receive calls nor even open the darn app! @FreedomMobile

  • Swiftshott Schwift (@Swiftshott) reported

    @freedomsupport I’m having a problem the my DN charges on my monthly statement?

  • RobustRuben Wiz 🇧🇼🦈 (@RobustRuben) reported

    @FreedomMobile Fix your connection issues, i cant even make one call ffs