Freedom Mobile

Freedom Mobile Outage Report in Waterford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterford, Ontario 12/12/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NateDrescher Nathan A. Drescher (@NateDrescher) reported

    So @Videotron now owns @FreedomMobile and is promising 5G across the network and prices 20% lower than the big three. Could this be the beginning of good things for #Canada?

  • BadUberX Ban corporate lobbying & corporate welfare (@BadUberX) reported

    @FreedomMobile Are you listed as "Freedom Mobile Telecom" as a payee when I pay you through my bank? How long does it take to get my payment? Will I be without service until you get my payment?

  • rushtonrj Ryan Rushton (@rushtonrj) reported

    Terrible experience with @FreedomMobile. Tried to order a phone plan for my son for CHRISTMAS and it still hasn't arrived. My wife has called MANY times and nobody has been helpful. They promised to call her back multiple times and never do. Hoping we can cancel the plan!

  • hantar2022 Raj Joshi (@hantar2022) reported

    @FreedomMobile if all you do is make roaming fees reasonable I would switch to your service. $15/day is ridiculous - roaming in Canada with a phone from India is $1/day.

  • MadLadMarcin #TrudeauMustGo - Constitutional Supremacist. 🇨🇦 (@MadLadMarcin) reported

    @Crypto__0x @unusual_whales I used Wind because they were an outlier, cheap and offered the most data at the time. Then Shaw bought them, @FreedomMobile was the moniker they adopted. OK at first, but couple years later they performed typical shady telecom practices & pimped blatant lies from tech support…

  • ikon400 manDem (@ikon400) reported

    @FreedomMobile why do i have to pay 11.30$ for having my own simcard converted to esim. I’m changing my network for such unreasonable act.

  • hexagraeme Graeme 🟣 (@hexagraeme) reported

    Don't let Rogers and the media gaslight you about there being no cell service on the subway. I frequently post from the subway. Canadians just seem to be in this horrific relationship with the Big 3. @FreedomMobile has always had amazing service on the subway.

  • AlefYei Alef Yei (@AlefYei) reported

    @FreedomMobile better get home zone service in #Quebec real quick now that they’re owned by #Videotron.

  • BodineWilliams B. Williams (@BodineWilliams) reported

    @FreedomMobile How do I escalate a customer service complaint. Pls. do not tell me to phone the 800 number which is the problem.

  • LorcanDuval carsoflondonontario (@LorcanDuval) reported

    @FreedomMobile When will LTE plus be available for all of Ontario? I'm in London Ontario, and I only get LTE+ in two areas, but it's as slow as 3G