Freedom Mobile

Freedom Mobile Outage Report in Waterford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterford, Ontario 02/16/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • diana10355930 diana (@diana10355930) reported

    @FreedomMobile "Their customer service is really poor. They have no idea what is going on and they don't know the answer of 99 percent of customer's questions." #SCAMDEMIC2020

  • rwpickard Dr. Pickard (@rwpickard) reported

    @freedomsupport Can I ask in a DM why @FreedomMobile's service coverage map is inaccurate, and the company's policy about its failure to cover? The approximate answer from support via phone and in-store: the map's an estimate, you missed the deadline, too bad.

  • RajivKochhar Rajeev Kochhar (@RajivKochhar) reported

    @FreedomMobile Terrible service. No one is able to help me . I have connectivity issues in my house. The phone calls drop. Already spoken to technical support and management over half a dozen time. Big on promises with no effort to deliver. Do not fall prey to cheap service

  • Baldeep71 Baldeep singh (@Baldeep71) reported

    @freedomsupport Hi there , I am going to buy Samsung S20 and galaxy buds +. One store in Brampton are giving galaxy buds+ for$50( but they don’t have Samsung s20) . Other store are having Samsung s20. But they are giving buds+ for $100. How is that possible. Can you help me getting right price

  • rajsidhxu Raj Sidhu (@rajsidhxu) reported

    No doubt @FreedomMobile hve wrst customer service. Literally the customr service agnt told me to cncel the service if I wanna without solving my problm his answer “idk who made tht charges & when I asked him whom I should talk he said “he works for freedom nd nt represnt freedom”

  • diana10355930 diana (@diana10355930) reported

    @freedomsupport and after filing im looking forward to my consultation with a lawyer for small claims since this is a #SCAM of a company... #horrible & #unethical services

  • ejdoran JoeTO 🌈 🇨🇦 (@ejdoran) reported

    @RadicalLynx @Raidin_Blue Yes, I too am on the @freedommobile Holiday Miracle plan and have had it for ages. While I've been a loyal customer for a decade I'd like to have more than 5gb of data. Looks like I'll have to change carriers as my loyalty is seen as a bug, not a feature.

  • diana10355930 diana (@diana10355930) reported

    @freedomsupport "I can't believe it! I called on July 2020 to cancel my account and in August I got a bill. I called again to check&the guy confirmed that the cancellation was requested but it was never done. Now we are in November and they still call me for collection" #scammers

  • SteveScho54 oh bla dee (@SteveScho54) reported

    @freedomsupport I have now had 4 calls from Service Canada robots this week alone. Several phones in the house use Freedom. They too have had an equal number When are you going to stop these calls?

  • diana10355930 diana (@diana10355930) reported

    @FreedomMobile "Worst phone experience of 2020... where is the zero star option?I am highly disappointed with Freedom Mobile. With everything going on in this world I find it extremely hurtful that phones companies are still trying to rob people."