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Freedom Mobile

Freedom Mobile Outage Report in Waterford, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NancySamuel68
    Nancy (@NancySamuel68) reported

    @FreedomMobile another bad experience today from your customer service. You guys will never change. Worst customer service

  • IRaiseUFacts
    Think B4U Tweet (@IRaiseUFacts) reported

    @FreedomMobile Your coverage is terrible and you should feel terrible. 👎

  • eugenestyles1
    eugene styles1 (@eugenestyles1) reported

    @FreedomMobile ARE THE WORST GREEDY CORPORATE ***** EVER

  • Susan_Pare
    Sue Paré, ADS (@Susan_Pare) reported

    @shawcable says it’s committed to #a11y but affiliated @FreedomMobile gives out inaccessible pdf billing. Lots of #accessibility help available. #FAIL

  • fataIways
    rainy シ (@fataIways) reported

    IT TOOK HALF AN HOUR TO SEND A GIF. **** YOU @FreedomMobile

  • derek_sojek
    Derek Sojek (@derek_sojek) reported

    @freedomsupport 2 weeks ago I switched from Telus to Freedom, but the past week or so network has been dreadful, like switching from high speed to dial up. Many dead areas around the GTA. Have there been any problems, or this is as good as it gets? Thanks

  • AlanaBaltzer
    Alana Baltzer (@AlanaBaltzer) reported

    @FreedomMobile i would like to know why my end of month payment thru the app wasn’t “processed” yet came out of my bank acct. all month I’ve been topping up data through the app without any issue w pymt. It is a pandemic I would prefer to not have to go in store to pay.

  • TyTyndale
    Ty (@TyTyndale) reported

    @freedomsupport why is your coustoner service rep asking for my full address just cause my phone can't send texts?????

  • A_Tasty_Quiche
    Slippery Richard, a Slick Rick cover band (@A_Tasty_Quiche) reported

    @FreedomMobile Hey freedom! I'm getting like 10+ spam calls a day rn on your network, is there anyway I can have the call routing on your end block specific area codes for me?

  • voteshawn201998
    voting Shawn (@voteshawn201998) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Whoever said money can't solve your problems #JFCShawnMendes