Freedom Mobile outages and service status in Whistler Creek, British Columbia

Problems in the last 24 hours in Whistler Creek, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Whistler Creek, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (33%)
• Total Blackout (5%)
• Wi-fi (4%)
• E-mail (1%)
• TV (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Balu Bettadpur (@BBettadpur) reported 7 minutes ago

  @FreedomMobile Rather unfortunate. I tried to upgrade my phone. Seriously one of the worst experience. I can't understand how a company cannot accept payment from a customer who is willing to pay. I am a customer for the past 5 year's at least and on auto pay. The sales team failed badly

• 
  Framma Zamma (@FrammaZamma) reported 8 minutes ago

  @FreedomMobile Do you currently have a problem with your web site? I am unable to log in and manage my add-ons. I have tried multiple times on different devices.

• 
  Ryssa (@WanderingRy) reported 10 minutes ago

  @freedomsupport Hey! No clarity needed, I’ve already been on the phone with y’all on multiple occasions and have been told by supervisors and after waiting on a callback, a manager who literally can’t do anything for their customers nor do they care if you’ve been a customer for 5 years :)

• 
  Jimbob Jones (@ArcticEidolon) reported 12 minutes ago

  @freedomsupport Which... effectively represents a penalty to your grandfathered customers who've supported you for some time. Hate to say it, but with the current arrangement on my account - the requirements to switch would bring the value of your service into serious question.

• 
  Soduh (@dial_out) reported 15 minutes ago

  @WanderingRy @FreedomMobile Oh that's poopie. I used to hate Rogers for that **** but they've actually been really good the last couple years for helping me out cost-wise and ****. Freedom Mobile eh? Sounds like they should change their name fufufu...

• 
  AGA (@fatihce23) reported 15 minutes ago

  @freedomsupport At least 5-6 times tried.. no help nothing .. just by responding like that trying to show yourself as a good company..

• 
  Negative-Edge Lord (@super_moose_fgc) reported 16 minutes ago

  @FreedomMobile I just wasted almost 3 hours of my life with your HORRIBLE website. It doesn't let you order addons when you upgrade phones, and your chat service is completely useless

• 
  Ryssa (@WanderingRy) reported 19 minutes ago

  not to mention most of their staff are so rude. I imagine it’s from having the public treat you like **** all the time but honestly the insurance company they’re with were so much more understanding and empathetic than any of the @FreedomMobile staff I spoke to. I think out of

• 
  ANAVRIN (@emd20000) reported 20 minutes ago

  @FreedomMobile I am freedom customer for almost 2 years and i work around amazon in ottawa ! Still after almost a year there is no coverage around that area ( boundary road ottawa ) this is ridiculous ! When you guys want to fix that ? I had no signal for whole day today 😡

• 
  Patrick Willard (@pxwillard) reported 20 minutes ago

  @FreedomMobile I asked for help in summer when locked out of work and you did nothing for me. Now I’m locked out again and my two contracts are up. So you increased my data cost by 100%. This relationship will not last as your completion is offering data plan for 39 dollars compared to the 85