Freedom Mobile Outage Report in Whistler Creek, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Whistler Creek, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Whistler Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• st (@stalwar) reported 2 minutes ago

  @freedomsupport Your agents are saying to order on Amazon because your system is down. This is ridiculous. After 6 weeks of waiting this is not what I expect...

• Alok Jain (@alokjain9) reported 7 minutes ago

  @freedomsupport, I had extra balance on my freedom prepaid account, and before cancelling my account, I confirmed with customer care, that it will be refunded. But now even after 2 weeks, I am not getting my money back.

• Muhammad J Khan (@Khan__1987) reported 8 minutes ago

  @FreedomMobile @freedomsupport just had the worst customer service experience. I will not recommend this company to anyone.

• sue butler (@msuebeeCA) reported 8 minutes ago

  @freedomsupport Okay. Well maybe you should hire more employees so that customer service feels like service.

• Nike Mitts (@NikeMitts) reported 9 minutes ago

  Tried to dispute $36 in bogus charges w/ @FreedomMobile Can't believe I had to escalate to a supervisor to get SOME resolution. For all their efforts to attract new customers, I would say #buyerbeware. If you're looking for helpful customer service, Freedom might not be for you!

• bp (@xibu) reported 12 minutes ago

  @FreedomMobile what kind of service you provide? Tried to purchase a prepaid sim for weeks, every time the agent says the same thing - "system is down."

• Dwayne girvan (@dgirvan) reported 12 minutes ago

  @freedomsupport my service has been terrible lately. How can we fix it

• Lord Neko (@Lord_Neko_) reported 16 minutes ago

  @FreedomMobile Are you EVER going to deal with the spam calls all day? I one one EVERY HOUR. This issue has been ongoing for MONTHS! #freedommobile #spamcalls

• sue butler (@msuebeeCA) reported 17 minutes ago

  @freedomsupport I am currently texting support but since it all takes so long, Every reply takes 3-5 minutes. You are a phone company. Surely your ability to communicate is quicker than that.

• sue butler (@msuebeeCA) reported 19 minutes ago

  @freedomsupport WHY? If you cannot call me please refer me to someone who can. Saying call customer service when it is the thing I am complaining about does not make sense. Phone companies need to do better. @FreedomMobile