Freedom Mobile outages and service status in Whistler Creek, British Columbia

Problems in the last 24 hours in Whistler Creek, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Whistler Creek, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heynow (@heynow19951) reported 5 minutes ago

  @FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years

• 
  Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 5 minutes ago

  @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

• 
  James Kellough (@JamesKello) reported 7 minutes ago

  @FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 8 minutes ago

  @FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Alex Blanchard (@Alexblanchard67) reported 9 minutes ago

  @JonFraserTF @TELUS I switched to @FreedomMobile for home and mobile last year. Cut my bill in half and don't pay roaming fees. The service has been the same as Rogers I had before. Highly recommend

• 
  MJ (@MJ01311976) reported 13 minutes ago

  @FreedomMobile is a complete garbage service and I will disconnect all 3 accounts ASAP. I keep getting with the prepaid accounts and I hear is because we have some defect! My son ended up without the service in a dangerous situation because of your defect. There you have it!

• 
  darkstarr05 (@darkstarrrrr11) reported 18 minutes ago

  @Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter

• 
  Juliette (@Juliettemvp) reported 19 minutes ago

  @FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.

• 
  gamine67 (@gamine67) reported 20 minutes ago

  @FreedomMobile no cell signal, sos mode or one bar in Vancouver May 11th and 12th, was ok on 13th now back to one bar of signal again, is there maintenance happening again today?

• 
  Rob Steffler (@RobSteffle) reported 21 minutes ago

  @FreedomMobile can you refer me to a mobile company that offers customer service please