Freedom Mobile

Freedom Mobile Outage Report in Whistler Creek, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Whistler Creek, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Whistler Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Whistler Creek, British Columbia 01/15/2026 16:40

January 15: Problems at Freedom Mobile

Freedom Mobile is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • shehryarkharadi Shehryar Kharadi (@shehryarkharadi) reported

    @freedomsupport Anyway to urgently contact, the normal contact centers are closed and i need urgent support. My number has been ported to a wrong number.

  • ajtehbest AJtehbest (@ajtehbest) reported

    @FreedomMobile Awful

  • HeyYouGame PK 🏆🎮 (@HeyYouGame) reported

    @freedomsupport is phone service currently down? I can’t phone or receive calls.

  • KrissysDesigns Krissy Harling (@KrissysDesigns) reported

    @freedomsupport is there an outage? I have had no service for over 30 minutes between Hamilton and Niagara.

  • QmovesO B. Okojie | Naijamomlife (@QmovesO) reported

    @FreedomMobile fix my pic messaging please. I am about to loose an important opportunity because of the negligence of your staff who just informedme that it will take 5days to fix after keepingme on hold for hours. @FreedomMobile

  • KalPDG Pablo G 🇨🇦 🏳️‍🌈 🇺🇾 (@KalPDG) reported

    @freedomsupport thanks for the amazing support and answers to my questions over the last couple of weeks. I was just able to upgrade my hardware to an iphone 12 pro with zero issues

  • JPSinghVirdi JP Virdi (@JPSinghVirdi) reported

    @freedomsupport very bad service - you guys are thief - Jatinder Pal Singh -6472326034

  • Karen28427210 Londonont lowincome (@Karen28427210) reported

    @freedomsupport hi im London Ontario is there any issues in the area my service is not working good slow?

  • MissHalti Lina (@MissHalti) reported

    @FreedomMobile is the actual the worst mobile provider of all time. I been try leave them and transfer my phone to another provider. They not even let me do that it’s been 24 hour I just want my # back. #givemyshitback

  • Gamer2Gainz Gamer2Gainz (@Gamer2Gainz) reported

    @freedomsupport hi it seems are a reoccur email ever month trying to lay by bill , your system for some reason never excepts any of my credit cards . And I see a payment posted on my end But you guys never receive it . When I make a payment it always gives an error message