Freedom Mobile outages and service status in Lake Country, British Columbia

Problems in the last 24 hours in Lake Country, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lake Country, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Testezlaf (@testezlaf) reported 7 minutes ago

  @FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!

• 
  Not Op Cue (@NotOpCue) reported 9 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  Allen (@RealAllenTV) reported 10 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane

• 
  Curt Bennett 🇨🇦 @curttalkstv.bsky.social (@CurtTalksTV) reported 16 minutes ago

  @TELUSsupport Just got your WINBACKTELUS email offer but it's not even as good as an off-the-shelf plan with @FreedomMobile. Also your AI chatbot is comically terrible. Don't even bother trying again until you rehire human beings and create competitive plans.

• 
  This Is a Collective (@thiscollective) reported 19 minutes ago

  @FreedomMobile - 90 minutes on hold. Internet still down. You text messaging support it sporadic at best. May need to find another provider.

• 
  Ryan John White. (@RyanCanadian) reported 22 minutes ago

  @FreedomMobile Went to Fido they took the time to explain everything, found the right provider for me, out of 3 carriers & went with Rogers, didn't need auto pay, got 100gb of data, better service, & walked out the store with a brand new Pixel 10 with no cost up front. That's how you do it.

• 
  traffic controller (@trafficcntrlchd) reported 23 minutes ago

  @FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile

• 
  Peg City 🇨🇦 (@wpgAce) reported 24 minutes ago

  @themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider

• 
  HA (@achauuu) reported 26 minutes ago

  5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.

• 
  Javi Medina (@javiermedina15) reported 26 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account