Freedom Mobile outages and service status in Lake Country, British Columbia

Problems in the last 24 hours in Lake Country, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lake Country, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  manish midha (@midha_manish) reported 7 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  manjunath anand (@ManjunathAnand) reported 16 minutes ago

  @FreedomMobile - impossible to reach on phone, WhatsApp and chat. Disconnected my line with no explaination and waiting for more than 2 hours with someone else’s phone. I don’t know how think someone can reach the support line using others phone for two hours.

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 22 minutes ago

  @FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Ryan John White. (@RyanCanadian) reported 24 minutes ago

  @FreedomMobile Went to Fido they took the time to explain everything, found the right provider for me, out of 3 carriers & went with Rogers, didn't need auto pay, got 100gb of data, better service, & walked out the store with a brand new Pixel 10 with no cost up front. That's how you do it.

• 
  Emmanuel (@cozmopoll) reported 27 minutes ago

  @FreedomMobile instead of begging people to join your network improve your bloody reception in #Toronto west end #horrible

• 
  This Is a Collective (@thiscollective) reported 28 minutes ago

  . @FreedomMobile - You leave your support people in a bad position - essentially BS-ing your customers through 'tests' knowing full well it's broken. DO BETTER!

• 
  ashton (@yaashtonsd) reported 29 minutes ago

  @Nationwide @FreedomMobile FIX UR ****. I AM IN ONE OF THE BIGGEST CITIES IN THE WORLD AND YOUR ****** SERVICE HAS LOST ME MULTIPLE HOURS OF WORK!

• 
  HolyShit (@SuperNovaLRD) reported 31 minutes ago

  As a long-time Canadian customer, I'm concerned about Bill C-22 and how it might impact my data privacy. 🇨🇦 I’m eager to hear what steps @FreedomMobile plans to take to protect its customers, especially as other companies are speaking out. 🙏🔒

• 
  Andrew Brlic (@AndrewBrlic) reported 32 minutes ago

  @FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat

• 
  Taylor (@mysticalsloths) reported 33 minutes ago

  @FreedomMobile Can you guys fix your site? It’s hella slow to make a payment. Also the speed of your network has gotten worse the last few weeks.