Freedom Mobile Outage Report in Woodstock, Oxford County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Woodstock, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Woodstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

November 15: Problems at Freedom Mobile

Freedom Mobile is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (49%)

2. 

   Phone (37%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Sandra (@sweetangel1936) reported 4 minutes ago

  @FreedomMobile DO NOT use Freedom Mobile been dealing with phone with them regarding issues since December and nothing has been done, NOT IMPRESSED

• Splashyygirl (@tracieannv) reported 5 minutes ago

  @freedomsupport Absolutely Understood! Not sure if it makes sense to have more customers reps on the inside when you could have sent one on the outside to ‘triage’ customers and allow a customer to receive service on the inside. The Oshawa branch customer service needs a review

• matty🥕 (@mattybigslop) reported 6 minutes ago

  Hello @FreedomMobile I’d like to file a complaint

• Sandra (@sweetangel1936) reported 6 minutes ago

  @freedomsupport I'm tired of dealing with customer service been trying to get an issue resolved since around November or December and I keep getting the runaround and the fact that I cannot speak to someone higher then customer service is absolutely ridiculous and UNACCEPTABLE

• Janet Glassford (@JanetGlassford) reported 7 minutes ago

  Morning @FreedomMobile trying to contact you via iOS Message & link leads to a page w/ no fields to fill out!! pls connect, I've got an issue, I need help w/! Cheers, Janet

• Wilson (@WilsonYVR) reported 11 minutes ago

  @FreedomMobile I can't send or receive SMS between Bell Mobility for over an hour, it's midnight now. All avenues of support of closed? What's up with that?

• Michelle Drew #HoldOn JUSTICE BLM (@MichelleCaissi1) reported 14 minutes ago

  @TheJUNOAwards @justinbieber @FreedomMobile Never say never #JFCJustinBieber

• Janet Glassford (@JanetGlassford) reported 15 minutes ago

  @FreedomMobile - I'm calling Federal Gov't here in Canada - 1 800 859-8281; why won't my Oh Canada [Canada-wide call/text plan] allow this? Offices are closed due to Covid; this is essential service - pls resolve. Thanks.

• Jon (@Jon49071940) reported 15 minutes ago

  @freedomsupport Not something you can test obviously, but we are not sure if we could even make an emergency call if needed?. Last outage was 47 continuous hours, hopefully nobody has any issues during this time.

• Yash Makwana (@CAYashMaks) reported 16 minutes ago

  @freedomsupport Your team ain't helping me. Only reply I get is to wait. Whybas a customer should I suffer and wait more, because of your internal logistics issue?