Freedom Mobile

Freedom Mobile Outage Report in Woodstock, Oxford County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Woodstock, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Woodstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Woodstock, Oxford County, Ontario 02/21/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport - your marketing makes absolutely no effort to mention this fee, in spite of falsely touting "absolute zero" upfront and over 2y - if it's a mandatory fee it's part of the damn price - when in the hell did it become acceptable to *charge* someone to offer you their business? 3/4

  • CVivera Cindrella Vivera (@CVivera) reported

    @freedomsupport If you’re real intentions are customer satisfaction and service, maybe invest more in Training and development. Might help to retain the customer at least. You’ve done enough for the day! Waiting to get over the plan ASAP.

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    So I spoke to a @freedomsupport technical suport specialist on the phone yesterday telling me I can’t use the nationwide network inside of a homezone, when ever did this policy change? It worked 2 months ago and the month before that when I tried it just fine.

  • adifood1234 Adi lally (@adifood1234) reported

    @iamgroot11 @freedomsupport I’m with Rogers and the service is great.

  • ArchieAssuncao Arquimedes Assuncao (@ArchieAssuncao) reported

    @freedomsupport how do I make an appointment? I have no service and your online people are no help. They keep telling me I don't need an appointment...and to 'contact them' for info.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @FreedomMobile Online. in store they ding you for $30 after failing to mention this fee when asked 20 or so times about "the total cost" during customer service calls. Don't forget to mention that, eh? it's not $0, it's $30.

  • Ani1u7 AniluTechyGal  Stay safe - shop local 💙💙💙 (@Ani1u7) reported

    @FreedomMobile When you were Wind you charged me $68 for being out of zone when I was certainly in it. Never used you as a carrier since.

  • spladayum Openly Black Leopard Chow For Sale (@spladayum) reported

    @clpolk @freedomsupport Mine's been that way for about a year. @googlefi has no support infrastructure that I can tell, doesn't answer emails, and is basically useless. I'm looking for a new carrier.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport Cause I gotta say, if $30 helps develop your network, I'm curious as to what the hit to near total profit margins 4 lines is gonna do to help that along. This is bullshit. I'm sorry, it's bull. This time, I am giving an ultimatum. Fix it, or I leave with 4 other subscribers.

  • song_philosophy Song A Day / Philosophy Away 🙏 🎶 (@song_philosophy) reported

    @FreedomMobile, your customer service sucks. Please fix your 1 (877) 946-3184 and serve your customers with some respect. Shame on you I had to answer 3 surveys, and after not accepting any of your offers, you ended my phone call Called you 4 times #wednesdayrant #freedommobile