Freedom Mobile

Freedom Mobile Outage Report in Woodstock, Oxford County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Woodstock, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Woodstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Woodstock, Oxford County, Ontario 01/31/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ix3d C (@ix3d) reported

    @FreedomMobile what the f--ing god is this predatory pricing? Only offer 150mb and 1000mb? What if I need 500mb? Shame on you and please take this as a formal complaint!! @MarciIen @CRTCeng

  • tlrowanrmt Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported

    @freedomsupport Perhaps considering changing it to a "Network Improvement Fee" then? Connection fee makes it sound like you provided me with an actual service.

  • Tachfer85 Tanya (@Tachfer85) reported

    @FreedomMobile I have called,I have emailed I have done everything that I have being asked to do. So I can get my receipt of my phone from you guys it’s being months. I need the receipt so apple can unlock the phone. Please help

  • BossMommaCJ ChristineJ (@BossMommaCJ) reported

    @DomChrisOwens @FreedomMobile The service they offer is somewhat specialized hence the pricing/price gouging. I'm guessing as a freelancer you have a business number. Usually better service for businesses. Business/home internet is through bell still. Fibe.

  • Lorelei58162386 Lorelei (@Lorelei58162386) reported

    @FreedomMobile Freedom sucks ive been with the comany over 10 years

  • tlrowanrmt Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported

    @kkeen0 @FreedomMobile I have. Been on text with customer support for the past two days. They just keep saying the fee is non-refundable.

  • NiicoleB2 NiicoleB (@NiicoleB2) reported

    @FreedomMobile Not receiving that message because freedoms network is ****.

  • purdon Marc Purdon (@purdon) reported

    @freedomsupport SMS get lost when on Nationwide, how can I get help on this? Chat support just wasted 2 hours of my time. Is this a known issue?

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.

  • BriarJ Briar Jansons (@BriarJ) reported

    Today @FreedomMobile’s customer service manager HUNG UP ON ME, after speaking to me in an unacceptable way. I was calmly asking to be treated as a human, not swearing or yelling, and the manager continued to insult me and then hung up. Shocking service.