Freedom Mobile Outage Report in Woodstock, Oxford County, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Woodstock, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Woodstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (14%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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R
(@C05730624) reported
@FreedomMobile Hi. Your CSR said she would call me back yesterday but of course she didn’t and that’s how your customer service has been for quite a few months now. Do I have to talk to the CRTC for customer support?
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Mad Mash
(@MashTheBatch) reported
@freedomsupport Investigate this for EVERYONE! .There's no way u guys wouldnt be held somewhat responsible if someone died because there was an issue dialing 911 from the @FreedomMobile network This is an issue that ur company is aware of now & a notice to the public is necessary #publichealth
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Dallas Groot
(@iamgroot11) reported
@FreedomMobile You know what’s not big gig energy? Forcing iPhone users (maybe android) to use ShawPasspoint and ShawMobileHotspot with no way of removing them so they auto connect. Just another of bad user experience that seems to be a ‘feature’.
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Valerie Stables
(@StablesValerie) reported
@Shawhelp what is wrong with your phone service this afternoon. I tried calling my husband’s cell and got a message that the number you have dialled is not in service. Same when I tried calling my own cell. I could only call him using my cell. Since you own @FreedomMobile fix it.
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🇨🇦it's yah boi🇨🇦
(@Smunney) reported
@freedomsupport That's too late you guys dusted me wasted my time on purpose I'm not going back and forth anymore I have a life eh? So I came with my own solution move to fido copied all convos and non results from freedom to show the world why you shouldn't choose freedom and write to the gov
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Lindsey Griffin
(@Lindseroni0) reported
@LifeofMelissa84 @Bell @FreedomMobile Dammit lol I got no network at all
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Tony
(@AnthonySutalo) reported
@FreedomMobile you guys need to give L.P. over at @freedomsupport a raise. I spent nearly 10 hours between two days trying to get an issue resolved & got passed person to person until L.P. took it upon themselves to look into the issue for me. Top tier employee to say the least!
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tito
(@hebero1984) reported
@freedomsupport How about telling me when @Rogers is fully in control of freedom and then maybe customer service will actually get better
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Majid M
(@majidsid19) reported
Shoutout to the @FreedomMobile customer service who didn't try to upsell when I contacted them to downgrade my plan :)
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🇨🇦it's yah boi🇨🇦
(@Smunney) reported
@MmeCClarke @freedomsupport Good luck if I was you I'd switch server it will take you two months before any customer service rep will help you or not help you at all