Freedom Mobile Outage Report in Woodstock, Oxford County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Woodstock, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Woodstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (20%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• yguoopy (@yguoopy) reported a minute ago

  @FreedomMobile Yeo fix your website so I can pay my bill

• Jake (@Cheeryarbiter) reported a minute ago

  @freedomsupport Hey, I'm just wondering if you're getting reports of SMS failing to send? I'm having iffy issues sending texts, I can be retrying for 15 minutes before it either sends or I take a screenshot and it sends immediately. Been about 2 weeks-ish like this

• Kimakazee👻 (@Kimakazee_) reported 2 minutes ago

  holy hell, I have NEVER dealt with someone so rude as i did today with @freedomsupport , thankfully i saved the conversation, but you guys need to teach your employees what customer service actually is, instead of berating the customer and making them feel stupid.

• Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported 5 minutes ago

  @kkeen0 @FreedomMobile I have. Been on text with customer support for the past two days. They just keep saying the fee is non-refundable.

• Dominic Christian Owens (@DomChrisOwens) reported 7 minutes ago from Kingston, Ontario

  @freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.

• Jake (@Cheeryarbiter) reported 10 minutes ago

  @freedomsupport I'm not the owner of the account, would you still be able to help?

• ChristineJ (@BossMommaCJ) reported 14 minutes ago

  @DomChrisOwens @FreedomMobile Way beyond what I understand about wireless service.

• Madisyn McKee (@restlessworker) reported 15 minutes ago

  @freedomsupport is forcing me to go into a mall to return a phone and putting me (7 months pregnant) at risk in a pandemic because THEY forgot to send a shipping label to return a phone. This company has been nothing but terrible to deal with when trying to upgrade.

• Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported 17 minutes ago

  I know us Canadians are getting pretty hosed on our cell phone plans but @FreedomMobile just charged me a $45 connection fee for a new phone despite being an existing customer with a number already connected.

• Shelly Sinyard (@ShellySinyard) reported 21 minutes ago

  @FreedomMobile HORRIBLE company who gave away our phone number that we were STILL paying for. Number has been ours for 19 years. Gave it to a daycare and never ever told us. Now offering $10 monthly credit for 6 months when we were out of service for several months. More to come