Freedom Mobile Outage Report in Halifax, Nova Scotia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Halifax, Nova Scotia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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matty🥕
(@mattybigslop) reported
Hello @FreedomMobile I’d like to file a complaint
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Michelle Drew #HoldOn JUSTICE BLM
(@MichelleCaissi1) reported
@TheJUNOAwards @justinbieber @FreedomMobile Never say never #JFCJustinBieber
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The Apostrophe Wrecks
(@apostrophewreck) reported
@freedomsupport And yet still no help at all. Ok...my move.
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Bennett
(@bennettchin) reported
@FreedomMobile Very disappointed in your customer service. Phone line suspended & spoke w/ 2 different CSR & both gave different reasons for suspension. Asked what is actual monthly fee & neither could give a response. Such a simple question. #poorservice #fail
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VICKY AGARWAL
(@VICKYAG38587148) reported
@FreedomMobile Hi. I am currently using the postpaid plan. I would like to change to prepaid. I am currently outside Canada. I tried calling the international freedom customer care number but it's not in service. What am I supposed to do?
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Anthony Gorys
(@AnthGorys) reported
@freedomsupport I also don't think I've ever experienced rude customer service agents from @freedomsupport like I have experienced tonight. Customers can't complain or question services or ask for help I guess.
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ashley ∞
(@ashmeloche) reported
@freedomsupport Can you explain more what that means? I want to drop down to the $55 plan instead of $80 plan I don't need 15GB of data in lockdown. I don't want to pay $878 for that change
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport Just a heads up, I don't know how your support folks see it on their end, but you may want to send a communique regarding whatsapp - if they need to send text containing stuff like _ or *, they should use ``` <content> ``` or it will bold or just alter format.
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Trevor Fedan
(@Trevorglove) reported
@FreedomMobile way to help Canada out during the pandemic by outsourcing all your call center Jobs to Egypt Is @ShawInfo doing the same thing on there side of thing? Also why have they been instructed not to transfer calls to Canada and to say no and be as difficult as possible?
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Wilson
(@WilsonYVR) reported
@FreedomMobile I can't send or receive SMS between Bell Mobility for over an hour, it's midnight now. All avenues of support of closed? What's up with that?