Freedom Mobile

Freedom Mobile Outage Report in Halifax, Nova Scotia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Halifax, Nova Scotia 02/01/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveKovacsCa Steve Kovacs (@SteveKovacsCa) reported

    @freedomsupport any issues with reception around postal code V7E3R7?

  • xohinaaa ladoo (@xohinaaa) reported

    @freedomsupport if only your customer service replied as fast as you guys did🥺🥺

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    @freedomsupport I am not pleased with the changes to your support & service. Part of what made you great was that you had automatic chat windows and I could get help with issues right away. It took me forever to find a cell phone provider I liked.

  • Tessalee3 Tessa Mcfadzean (@Tessalee3) reported

    @freedomsupport In the midst of a stay at home order I would think policy would be reconsidered. In my opinion it is poor social responsibility and disregard for citizens. Promoting in-person shopping is against everything we are being told. $10 discounts would come at a very high cost, no?

  • Catarctica1 Catarctica (@Catarctica1) reported

    @FreedomMobile I waited 12 days and 3 porting requests and my number is still not here. I can’t even cancel since I was told I’m a prepaid. What am I supposed to do when my promise was broken 3 times?

  • JDRGAYDAR π˙嘨†å˜© (@JDRGAYDAR) reported

    thanks @FreedomMobile for the extra 5GB on my new iPhone 12 ... I thought my Samsung A11 was broken from you but it wasn't liking being attached to my iMac it's charging now i really like the A11

  • SpencerTrinier Spencer (@SpencerTrinier) reported

    @freedomsupport I’m sick of you guys...@TELUS would never🙃

  • ninanikzad Nina Nikzad (@ninanikzad) reported

    @FreedomMobile All to say we can’t get the phone because “the account is new” and new accounts only get phones from stores physically! And now the promotion is over and ALL THAT TIME WAS FOR NOTHING. Thank you for really messing us up BIGTIME and your top notch customer service!

  • ArowoloOyeyemi Oyeyemi Arowolo (@ArowoloOyeyemi) reported

    @freedomsupport Have reached out to the technical team, even I was informed that a manager will call. As at present, since Saturday, have been calling every day with the exception of today no one has shown any concern. Have visited two of your stores (Vaughan and North York) but no solution.

  • JohnAlfa87 John Charles (@JohnAlfa87) reported

    @freedomsupport Poor service so not coming back😞.