Freedom Mobile Outage Report in Halifax, Nova Scotia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Marissa S (@Marissa44670625) reported a minute ago

  @FreedomMobile I am a Freedom customer and have been for over 4 years and the service I have received in the last 2 weeks is so frustrating and disgusting. I am shocked with the lack of knowledge provided by many employees. Losing a customer..

• Liu10anT (@Liu10anT) reported 4 minutes ago

  @FreedomMobile maannn it was a good run.. but it's time to move on.. for now.. Thanks for the cheap monthly plans and spotty data service in the woods..

• Rajeev Kochhar (@RajivKochhar) reported 5 minutes ago

  @freedomsupport Hi K.S. It does not matter if we spoke on this platform but I have spoken to three supervisors , 10 agents and waited for 15 months with no resolution till date. Sent a message to senior management 6 months ago with no response.

• NISARG ADHVARYU (@owolve) reported 6 minutes ago

  @FreedomMobile you guys should get the award for the worst customer service by any provider .Waiting for a call back from a “supervisor” since 24 hours no reply yet.Issue still not resolved

• Kassie (@Kassie_YEG) reported 7 minutes ago

  @freedomsupport you need to switch your name to Freedumb Mobile cause I am watching my husband try to get his new phone working. ABSOLUTE NIGHTMARE!! Will NEVER upgrade on Freedumb Mobile, you can NOT activate your new sim card

• Harshad gaikwad (@Harshadsgaikwad) reported 10 minutes ago

  @FreedomMobile change their policy according to the customer’s situation. Switch to other service providers if you need a better service and save money and only pay for what you use. Because @FreedomMobile does is going a great job in extorting their customers. #freedommobile

• Yash Makwana (@CAYashMaks) reported 12 minutes ago

  @freedomsupport Your team ain't helping me. Only reply I get is to wait. Whybas a customer should I suffer and wait more, because of your internal logistics issue?

• Yash Makwana (@CAYashMaks) reported 14 minutes ago

  @freedomsupport But your back office is not able to resolve my issue. Then whom should I escalate now?

• Trinity Daniels (@followTrinity) reported 17 minutes ago

  Don't get @FreedomMobile. When your 10gbs are done, they slow down the internet way too much. I can't load basic pages, or any social media apps. Very sad. Anybody know of a real unlimited data company? Even if they do reduce speed, as long it isn't as much as @freedomsupport

• Prophett (@iam_prophett) reported 17 minutes ago

  @FreedomMobile I am utterly disappointed and disgusted with your customer service. #freedommobile