Freedom Mobile

Freedom Mobile Outage Report in Halifax, Nova Scotia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Halifax, Nova Scotia 12/08/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Stand4Tibet TenLha (@Stand4Tibet) reported

    Hi @FreedomMobile if u hav installed glass shield in ur store, does it mean ur employees doesn’t hav to wear Mask??Please keep ur customer’s health in priority. I thought Govt has made it mandatory to wear mask in stores unless u have a different rule for ur stores! #disappointed

  • Paulofthehammer Paul (@Paulofthehammer) reported

    @therobmilne @FreedomMobile They stole 50 bucks from me last year. Said it would go back on my card if I was charged twice. I never got it back. I tried arguing with the useless customer service but gave up.

  • LorenzoVanMatt4 David Wooderson (@LorenzoVanMatt4) reported

    @freedomsupport Its ok I found a few other carriers willing to talk to me about taking me on as a customer.

  • stephlackey Steph Lackey (@stephlackey) reported

    @FreedomMobile DM’ed. Thanks for trying to the rep who responded promptly. Appreciate your honesty. No solution. For others who may be in a similar situation, be sure to put two names on the account or Freedom WILL take advantage of a son trying to help his aging father.

  • dnathwani Darshan Nathwani (@dnathwani) reported

    @freedomsupport @FreedomMobile You guys shipped my mobile through fedex almost a week ago and it is still sitting at @FedExCanada Mississauga location. No service from FedEx customer service rep.

  • CrissyAD Cris (@CrissyAD) reported

    @Healathome1 @FreedomMobile @thepencentre All around very disappointed with their customer service.

  • rlsavard Re (@rlsavard) reported

    @FreedomMobile I need to talk about a billing issue but your calls keep dropping when I call custumer support.

  • _pgraham_ Philip Graham (@_pgraham_) reported

    @FreedomMobile Can you fix your login? I don't want to do multiple 2FA logins minutes apart when switching from shop to myaccount sub domains.

  • kassandrabrioux kass (@kassandrabrioux) reported

    @FreedomMobile no ******* wonder you have to offer free phones or 262826GB of data to get customers - the worst part of my day every day is having your service on my phone

  • CrissyAD Cris (@CrissyAD) reported

    @freedomsupport @vulcanoboy 15 minutes. Wow I spent 1 1/2 hours at a location yesterday and didn’t even get served. Awful service at freedom mobile