Freedom Mobile

Freedom Mobile Outage Report in Halifax, Nova Scotia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Halifax, Nova Scotia 05/31/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (37%)

    Internet (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. TV (1%)

    TV (1%)

  6. E-mail (%)

    E-mail (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kingbaydan B (@kingbaydan) reported

    @bellabigdeal @FreedomMobile emails me everyday various options for upgrades.. it’s like they know my **** old af

  • alpha17x Denis (@alpha17x) reported

    @freedomsupport A few questions; 1. I've asked that my address be updated twice. This has failed to happen twice. Why? 2. My Tab has been paid off for some time, Why can't I upgrade my phone online? 3. Why is the contact form on your website perpetually broken?

  • lilphilanthrop hyperreal dog (@lilphilanthrop) reported

    @freedomsupport Man suck my ****, TTC is the only place that freedom gets service

  • chefshithead85 thatGuy (@chefshithead85) reported

    @freedomsupport Been there, done that. Got NO help

  • yapatooots Yapatooots (@yapatooots) reported

    Hey @FreedomMobile, I don't have any signal in subway station today. Are you guys not offering that service anymore?😑

  • lady_tia23 ★Lady Tia★ (@lady_tia23) reported

    @FreedomMobile is disgusting. How are you telling me you didn't get my money and I only paid $35 when my bank statement says otherwise. And instead of fixing it you sent me back to the store when I asked you to forward copy of the receipts?? Manager nor customer service does ****

  • rganong ray ganong (@rganong) reported

    Very poor customer service experience with @freedommobile #Frustration

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    Another day of crappy service from @FreedomMobile .. customer support answer to my no network connectivity... it's not our problem , network is showing fine.. phone was purchased from freedom.. so sad to see how they don't take responsibility. It's never there fault.

  • rosemarydemi Rosemary (@rosemarydemi) reported

    @FreedomMobile $240 for 24 min call to customer support toll free number with @AirCanada for a cancelled flight. The call fees were not listed beforehand. The customer rep said toll free calls cost more but could not give me a link with this information.

  • notmanishgandhi ㅤgandhi (@notmanishgandhi) reported

    @freedomsupport Customer service of Freedom truly sucks. Call is connected smoothly but when the representative hear about the problem. Surprise, the call gets disconnected. Happened to me 2 times JUST TODAY.