Freedom Mobile

Freedom Mobile Outage Report in Halifax, Nova Scotia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Halifax, Nova Scotia 12/07/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ShireenJ Shireen Anne Jeejeebhoy (@ShireenJ) reported

    Dear @freedomsupport your customer support thinks all numbers in CANADA are local! Are you kidding me?

  • Porscha_Aubrey Porscha Aubrey (@Porscha_Aubrey) reported

    @FreedomMobile I’m having trouble getting service, are the servers down or something? I’ve restarted my phone multiple times and even updated it and its only gone from no service to sos

  • mikashab Mohamed El-Khashab (@mikashab) reported

    @freedomsupport would like to cancel email voice option, please!

  • DLK2699 Dede (@DLK2699) reported

    @freedomsupport Sounds like ur defending/siding with the staff and don’t need a new customer

  • Alex04162176 Alex (@Alex04162176) reported

    @freedomsupport Called Freedom mobile when it happened, advised to go to kiosk to reactivate service. In kiosk payment can't be completed and I better of with postpaid plan. So basically needed to cancel phone number, and pay with SAME credit card for postpaid plan, which I also asked to prepay

  • carolhochu Carol Hochu (@carolhochu) reported

    @freedomsupport Help in the USA, have enabled data roaming but cannot get a network so no text or calls, how to do I get a network?

  • enefteeee Tanmay Chauhan (@enefteeee) reported

    @FreedomMobile I upgraded my phone and my esim got deleted from my old phone. I have been trying to contact you constantly but didn’t get any help in particular. Can you please generate a new esim for me on my new phone asap! My work is stuck.

  • 1stJakePoole Yakapov (@1stJakePoole) reported

    @freedomsupport Can I permanently delete/get rid of voicmail? I never use it, all voicmail does is make me angry that a have to listen to voicmail to get rid of notification.

  • eboerschke Duke Boerschke (@eboerschke) reported

    @FreedomMobile I have enjoyed your service for years….until now that is. Stop telling me my credit card is not valid! My bank says otherwise. A google search shows many customers with same issue. The issue is your payment system not the credit cards #freedommobile

  • Alex04162176 Alex (@Alex04162176) reported

    @FreedomMobile was on prepaid plan, paid no problem monthly, same credit card use every day. You disconnected service for 4 days without warning. Pushed into postpaid plan & to change my number, billed 45$ activation fee and extra 50$ for postpaid plan that you pushed to prepay.