Freedom Mobile

Freedom Mobile Outage Report in Halifax, Nova Scotia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Halifax, Nova Scotia 12/08/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • phillipblancher Phillip Blancher (@phillipblancher) reported

    In the never-ending fun saga of me and cell phone providers, I have now flushed @FreedomMobile because their network and roaming sucks. That lasted less than 10 days.

  • Amritzaildar195 #I_STAND_WITH_FARMERS (@Amritzaildar195) reported

    @FreedomMobile never buy freedom wrong commitment every time

  • AlanaBaltzer Alana Baltzer (@AlanaBaltzer) reported

    @FreedomMobile i would like to know why my end of month payment thru the app wasn’t “processed” yet came out of my bank acct. all month I’ve been topping up data through the app without any issue w pymt. It is a pandemic I would prefer to not have to go in store to pay.

  • simerjit_singh Simerjit Singh (@simerjit_singh) reported

    @FreedomMobile @freedomsupport It's a shame that 'No Data' issue on my Tablet Plan has not been resolved in almost 19 business days today. Not sure what your tech team is upto. [Case Id - FSR00317210] Imagine if this was an issue with my primary phone line 😯

  • petercharnish Peter Charnish (@petercharnish) reported

    @freedomsupport I just directed message support i wonder how long it will be before i hear back

  • CStatesmanship Cornerstone.of.Statesmanship (@CStatesmanship) reported

    @FreedomMobile Fraud SMS received: Due to 5G update all users must download new Freedom App otherwise your service is stopped Install here: 138.197.162.246 from 250.552.xxxx @canantifraud

  • ArbazRana3 Rana Arbaz Jamshed (@ArbazRana3) reported

    Absolute horrible customer service @FreedomMobile

  • nS_Nitin Nitin Singh (@nS_Nitin) reported

    @freedomsupport bought airpods pro from you guys last year. Purchase invoice does not have serial number. Need help.

  • petercharnish Peter Charnish (@petercharnish) reported

    @FreedomMobile is there a way to be in touch with support rather then direct messaging

  • francescsr Frances Roberts Reilly (@francescsr) reported

    @ashley_hynd @freedomsupport @FreedomMobile We gave up on Freedom bec outside of cities their coverage is patchy or non existent. We switched to Koodo as they have great service coverage although GBs used are capped so there’s sometimes extra fees, like $5.00.