Freedom Mobile

Freedom Mobile Outage Report in Halifax, Nova Scotia

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Halifax, Nova Scotia 12/05/2025 20:30

December 05: Problems at Freedom Mobile

Freedom Mobile is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @freedomsupport First I was told it would take 24 to 48 hours, then 72 hours, then five days to unlock a #cellphone. Now you’re telling me to try another cell phone provider’s SIM card. All to do the simplest customer service. Can’t wait to hear your 3rd solution. @FreedomMobile @freedomsupport

  • DogeMemer007 🌕🚀Đogcoin To Infinity And Beyonce🚀🌕 (@DogeMemer007) reported

    @AnthonyLacavera @FreedomMobile Prices have gone up in the last few years. Phones are more expensive also. Not sure why data is so much. Can you fix this with plans with flexible data.

  • colinscameron Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@colinscameron) reported from Burlington, Ontario

    @freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.

  • Ramonefrancis Affirmbroom (@Ramonefrancis) reported

    Good to know @FreedomMobile policy is to hang up and be rude to customers when trying to resolve billing issues. You guys are always the best 😚

  • StablesValerie Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported

    @AnthonyLacavera @FreedomMobile Service sucks, will your coverage within Calgary improve?

  • Abhishek24792 Abhishek Pandey (@Abhishek24792) reported

    @FreedomMobile Go with the phone, go with the colour...butdont go with @FreedomMobile one of the worst network in brampton

  • 8thCyn Cynthia Piercy (@8thCyn) reported

    @EricaEhm @FreedomMobile Oh their central customer service is awful. Occasionally you get someone good in a store, but I don't go out that much anymore. Sorry you had that on top of everything else. Sounds like you've had a crappy day!

  • KONRADKASPAREK K. (@KONRADKASPAREK) reported

    @AnthonyLacavera @FreedomMobile I’d like @FreedomMobile to look at my rate and help me out. I’m being overcharged

  • traceyannchrist Tracey Christopher (@traceyannchrist) reported

    I've never been so upset and disappointed in a phone service carrier as I am with @FreedomMobile. Within 3 days of signing up for additional lines, I have a bill that's over $300 and now my phone line suspended 😡... This is unacceptable, and poor customer service @FreedomMobile

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @FreedomMobile is running a very crude attempt at customer retention. They stall unlocking your phone preventing a customer from going to a different #cellphone carrier. #CRTC #telecommunications