Freedom Mobile

Freedom Mobile Outage Report in Halifax, Nova Scotia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Halifax, Nova Scotia 11/29/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MK_Ultra_X MK (@MK_Ultra_X) reported

    @freedomsupport You have reached out to me again to give me the exact answer as you did 2 weeks ago: the back office is investigating. You've already admitted that you cannot help me, along with all your representatives. I am sitting without service for 2 weeks now for no reason! Thanks anyway

  • Ambre24777994 Ambre (@Ambre24777994) reported

    @FreedomMobile if there is an outstanding bill of 1 month and a new bill thats not even due yet, how do you get off on saying both bills are due before service can be reactivated?! THE NEW BILL IS NOT DUE YET!!!!!!!!!!!!

  • imnottweetering b b (@imnottweetering) reported

    @freedomsupport Because it is outside the 15 days, Freedom says "too bad so sad." Lesson learned not to give companies a chance to improve. next time will cancel right away to avoid this situation.

  • realgavinquinn Gavin Quinn 🌹 (@realgavinquinn) reported

    @freedomsupport I went over my 5gb plan but the speed has slowed down to the point of it being unusable. My plan is supposed to be unlimited. I'm fine with slower speeds, but not to the point that apps just don't work at all. Please help/DM me. Thanks

  • LindaMacIver Linda Duende 🌈❣🍁 (@LindaMacIver) reported

    @freedomsupport Not a previous customer, came from private number and gave a fake website. I am trying to report this as dangerous. Where do I "reach out"

  • imnottweetering b b (@imnottweetering) reported

    @FreedomMobile my mother signed up at Christmas, has had no coverage at home and around town since. Customer service in store no help, can't call due to no reception. Very disappointed and now wants extra money to cancel contract. Terrible

  • MurrayPearson9 Murray Pearson (@MurrayPearson9) reported

    @freedomsupport this is the 4th month in a row that I will need to contact your customer service, sit on hold for an hour to get a charged reversed which should not be charged. I paid the full annual fee back in Nov and you keep billing the fee every month. U are wasting my time

  • Ambre24777994 Ambre (@Ambre24777994) reported

    @FreedomMobile how can a company cut off a man for $33??? When his new bill isn’t even due yet?! You are ******* over someone FOR $33!!!!!! DURING THIS TIME OF YEAR?! Yea **** that, all three of us in this house will be switching phone companies.

  • LindaMacIver Linda Duende 🌈❣🍁 (@LindaMacIver) reported

    @freedomsupport The question was WHY a non customer is getting texts from you.

  • FrontWaveRunner Jack Chen (@FrontWaveRunner) reported

    @FreedomMobile Ordered my iPhone 12 before Christmas 2020 and it's been 2 months and I have never received it. Been talking to your customer service since January and was told to wait for 7 days every time. It's been many 7 days now and I haven't seen my phone yet. What do you say about it?