Freedom Mobile

Freedom Mobile Outage Report in Halifax, Nova Scotia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Halifax, Nova Scotia 12/28/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • xibu bp (@xibu) reported

    @FreedomMobile what kind of service you provide? Tried to purchase a prepaid sim for weeks, every time the agent says the same thing - "system is down."

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport So @FreedomMobile customer service cannot call customers.!?! Its a phone company! I guess they just expect us to line up like sheep and hope we get tired and give up.

  • stalwar st (@stalwar) reported

    @freedomsupport Your agents are saying to order on Amazon because your system is down. This is ridiculous. After 6 weeks of waiting this is not what I expect...

  • Sweetserver MsSweet (@Sweetserver) reported

    @freedomsupport Nah... I have an S8+, there's absolutely zero reason why my phone starts roaming just outside of Calgary. AND not picking up the signal until I get home. Loyal customer since 2014 wtf

  • iamjeff9000 Jeff Crowe (@iamjeff9000) reported

    @freedomsupport customer here in Ontario, I am getting spam calls hourly from spoofed numbers, anything that can be done without blocking all inbound calls?

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • dgirvan Dwayne girvan (@dgirvan) reported

    @freedomsupport my service has been terrible lately. How can we fix it

  • NikeMitts Nike Mitts (@NikeMitts) reported

    Tried to dispute $36 in bogus charges w/ @FreedomMobile Can't believe I had to escalate to a supervisor to get SOME resolution. For all their efforts to attract new customers, I would say #buyerbeware. If you're looking for helpful customer service, Freedom might not be for you!

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport Okay. Well maybe you should hire more employees so that customer service feels like service.

  • TG6ITv32w9ul1Zb M A K (@TG6ITv32w9ul1Zb) reported

    @FreedomMobile How do I report spam messages to you? #7726 doesn’t work. Help! #spam