Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (49%)
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Phone (35%)
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Total Blackout (8%)
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Wi-fi (4%)
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TV (3%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Neko
(@Lord_Neko_) reported
@FreedomMobile Are you EVER going to deal with the spam calls all day? I one one EVERY HOUR. This issue has been ongoing for MONTHS! #freedommobile #spamcalls
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David
(@FreightGuy751) reported
@freedomsupport I looked at the plans and spoke to agents plus chat on whatapp. Lack of knowledge, very frustrating, crappy service. I guess that how you retain your clients. Why don't you have a manager call me
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Jen Masseau
(@JenMasseau) reported
@freedomsupport Is your support account available today? I DMed earlier but no response yet.
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Nina Nikzad
(@ninanikzad) reported
@FreedomMobile All to say we can’t get the phone because “the account is new” and new accounts only get phones from stores physically! And now the promotion is over and ALL THAT TIME WAS FOR NOTHING. Thank you for really messing us up BIGTIME and your top notch customer service!
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sue butler
(@msuebeeCA) reported
@FreedomMobile took my money and they want me to be happy with getting half of it back. I cannot afford the charges for calls that were supposed to covered under my plan. But they hang on to every dime they can while everyone is struggling.@fordnation
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Steve Kovacs
(@SteveKovacsCa) reported
@freedomsupport I can not register on the freedom mobile network when I turn of my WiFi (wificalling)... Postal code V7E3R7
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sue butler
(@msuebeeCA) reported
@freedomsupport On Twitter you appear concerned, but let me tell you what will happen...BECAUSE IT HAS...TWICE... I will D M. You will tell me to call customer service. I will, and share my concerns AGAIN...and they well say...sorry...can't help you with that. @FreedomMobile DO BETTER.
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Howard
(@hhwong1986) reported
@FreedomMobile It's super weird that out of all the words you chose high resolution, when the base s21 has a 1080p screen instead of 1440p lol
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sue butler
(@msuebeeCA) reported
@freedomsupport If you want to help, someone would contact me. You're a phone company, right. Surely there is a customer service manager who can actually make phone calls. And I won't even make them wait an hour on hold. I will pick up right away.@FreedomMobile needs to rethink customer service
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Wilhelmina
(@the_wilhelmina) reported
from
Kingston, Ontario
My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?