Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 12/20/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • GitGudGlen GitGudGlen (@GitGudGlen) reported

    @koodo continuously overbilled me for bullshit "roaming" despite never leaving the country. Zero customer support available. Switched back to @FreedomMobile only $30 for 10gb, koodo was $50 + the $20 they'd steal for lying about roaming.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile The s13 isn't a bad device (if you're coming from the s6 that is). Just don't transfer that junk data. Export and import your contacts and that's all you need.

  • covertnerdpunk #acab #eattherich (@covertnerdpunk) reported

    Anyone else noticed how **** Freedoms network connection has been lately? @FreedomMobile

  • aaronroyce13 Gator (@aaronroyce13) reported

    @freedomsupport I am a customer with you guys and what i want ppl to know is that yes u can technically still have access to the internet if you go over but you guys slow the speed down so much that its hardly usable 256k is not good at all

  • aaronroyce13 Gator (@aaronroyce13) reported

    @FreedomMobile u guys are advertising it as unlimited data but really its not cause once you go over your monthly gb say its 20 then you guys slow the speed down to almost what dial.up was and you cant do anything with that. So really data is not unlimited

  • TheConceptBoy Miles Andy Thatch (@TheConceptBoy) reported

    @FreedomMobile And don't you even start with the whole "Oh we're sorry please reach out to support to make things right" because that's exactly how I ended up here in the first place. I remember when support was local and everything was handled with ease.

  • _mediocreone Scott Hathaway (@_mediocreone) reported

    @FreedomMobile why have I had no service since noon?

  • miskalo1 DamToy🇨🇦 🇿🇦 🇳🇬 (@miskalo1) reported

    @FreedomMobile I've been a customer since 2015. Every time I want to upgrade to a better phone, there's always a story that I don't meet the requirements. After 6 years as a customer. I don't trust your services.

  • RichardFHowes Richard Howes 🇨🇦 (@RichardFHowes) reported

    @FreedomMobile iPhone13 sales must be slow.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @radgod31 @FreedomMobile Your plan has a high-speed allotment, then slower speeds thereafter. Prices never increase either. Just thought I'd bring that up. Also a customer. 11+ years.