Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (56%)

2. 

   Phone (34%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (3%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• R (@RobertowithanO) reported 2 minutes ago

  @freedomsupport Need help with my esim, I followed the steps but it didn't work

• 🃏 (@Jemini___) reported 3 minutes ago

  @freedomsupport I just called two of your customers and apparently “all circuits are down” 😭 never heard that one, and it didn’t happen when I called users of any other network. Pretending like your service is working while it’s not is crazy. Catastrophic network for sure.

• Matt Fraser (@MattOnDemand) reported 3 minutes ago

  @PKP_Qc hello there Bonjour. The @FreedomMobile customers no longer want a wall between freedom data and nationwide data. Break down that wall. Please :)

• Sham B (@shameb) reported 4 minutes ago

  @FreedomMobile is there a problem with freedom network?

• Will (Grenhook) (@Grenhook) reported 7 minutes ago

  @freedomsupport is this whats preventing logging into the site or app? I needed to make a payment before services were suspended and I feel this site/app situation just caused me to further be delayed resulting in suspended services. ugh bad month

• Charles T (@CharlesMicah) reported 7 minutes ago

  @freedomsupport @meadoval4lyf I'm on the subway today too and finding the same thing! No Freedom service in any downtown Yonge stations or tunnels that normally have coverage.

• J.S. Karma (@EtInferius) reported 9 minutes ago

  @FreedomMobile I paid my internet yesterday, and ur company is still trying to process payments. I DONT EVEN HAVE AUTO PAY ACTIVATED! THERE SHOULD BE NO ******* REASON FOR YOU TO TRY AND STEAL MY ******* MONEY! AND CUSTOMER SERVICE IS A JOKE!

• C T (@CT2024030277602) reported 9 minutes ago

  @FreedomMobile Data too slow. Called tech support but not available. Why don’t you offer 24hr support?

• Cheryl Rhodes (@cheryl_rhodes) reported 14 minutes ago

  **** Freedom Mobile @FreedomMobile What the hell is wrong with the Internet tonight? Did you hire former Telus employees to provide a ****** signal? Our future together is going to come to a swift end. Thanks for the inconvenience.

• help (@alwaysgoesback) reported 15 minutes ago

  to anyone, and Fido is charging me $65 for that horrible mistake. They can only waive $20 despite being a billion dollar company? Their policies are rigid and don’t allow for kindness. Hoping to find a new carrier now, @FreedomMobile what u up to 😭