Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 03/14/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • crystalcrose1 🇨🇦🎥CRYSTAL🎞 🇯🇲 (@crystalcrose1) reported

    I’m leaving #Rogers and going to @FreedomMobile I’m tired of my bill being so damn high. Rogers dem a tief!

  • flinner30 Matt Flindell (@flinner30) reported

    Hey @FreedomMobile how about you take some of your marketing budget and hire more support staff? You guys are just awful and I regret switching from @TELUS.

  • bishu_fierce Vera (@bishu_fierce) reported

    @FreedomMobile Can you guys atleast get a 5G network? I have a 5G phone but can’t connect coz you guys don’t have a 5G network. I’ll be switching to a better phone company soon 🤮🤮🤮

  • sungmanitu63 @sungmanitu63 (@sungmanitu63) reported

    @freedomsupport I am done with you. I will honour my contacts on both phones but when it's done I will never use your services or failed phones again ! Never again (.)

  • ssinca95 Sandy Segeren (@ssinca95) reported

    @freedomsupport Nearly 2 hours later a service rep is finally working with me.

  • danddrost Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want

  • Euroroxy Euroroxy (@Euroroxy) reported

    @freedomsupport can you help with home internet setup. Router is flashing green then orange and back to green

  • wademac88 wade (@wademac88) reported

    @FreedomMobile has me paying almost $100 a month for a service that ALMOST works as long as your standing in the right spot #scam

  • anthony16024029 @Sungmanitu (@anthony16024029) reported

    At @FreedomMobile I will. Not pay for services NOT PROVIDED (.) I HAVE SPOKEN TO YOUR REPRESENTATIVE AT 611 & I AM TOTALLY DISSATISFIED WITH THE LACK OF SERVICE (.) I won't be paying for services I don't receive on two phones (.)

  • danddrost Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing