Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported 4 minutes ago

  @freedomsupport Okay. And then the only other issue I may run into is when I switched I switched to one of these company’s that add you to a business plan kinda weird thing. I don’t know how it works. If I get them to give me the account number I should be able to port back my number I assume

• diana (@diana10355930) reported 10 minutes ago

  @FreedomMobile "Their customer service is really poor. They have no idea what is going on and they don't know the answer of 99 percent of customer's questions." #SCAMDEMIC2020

• JD (@Jaydeep_life) reported 10 minutes ago

  Went to @FreedomMobile store at oakville place to get 2 nos. shifted from my cousin to our name. Exec. refused, saying it will take 4 hrs n to come another day n smugly added that they didnt even hav time to cancel. We went nxt door n shifted to Fido in 1/2 hr #CustomerService

• 𝓥𝓲𝓿𝓲𝓪𝓷 ♡🌙😭❤️ (@horaniichyx) reported 12 minutes ago

  @freedomsupport @FreedomMobile i need help with removing my credit card from my account

• J0rricks (@J0rricks) reported 12 minutes ago

  @FreedomMobile Unlimited data on a very limited network isn't really unlimited

• Dr. Pickard (@rwpickard) reported 12 minutes ago

  @freedomsupport Can I ask in a DM why @FreedomMobile's service coverage map is inaccurate, and the company's policy about its failure to cover? The approximate answer from support via phone and in-store: the map's an estimate, you missed the deadline, too bad.

• JoeTO 🌈 🇨🇦 (@ejdoran) reported 16 minutes ago

  @RadicalLynx @Raidin_Blue Yes, I too am on the @freedommobile Holiday Miracle plan and have had it for ages. While I've been a loyal customer for a decade I'd like to have more than 5gb of data. Looks like I'll have to change carriers as my loyalty is seen as a bug, not a feature.

• diana (@diana10355930) reported 17 minutes ago

  @freedomsupport no surprise that ive been on hold with @FreedomMobile for 4 hours as some sort of ploy to prevent me from cancelling my number with them... filing a complaint with the commissions of complaints for telecom services

• diana (@diana10355930) reported 21 minutes ago

  @FreedomMobile "Worst phone experience of 2020... where is the zero star option?I am highly disappointed with Freedom Mobile. With everything going on in this world I find it extremely hurtful that phones companies are still trying to rob people."

• diana (@diana10355930) reported 23 minutes ago

  I cant believe ive tolerated @FreedomMobile for four years with their horrible customer service and support.