Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (51%)

2. 

   Phone (30%)

3. 

   Total Blackout (11%)

4. 

   Wi-fi (6%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Veena Peravali (@veenaperavali) reported 5 minutes ago

  @freedomsupport I recently got a yearly plan without data (nov 10th ) and now I see an offer for yearly plan with 50gb data . Why can’t you add data to my plan and match it ? This is so unfair to customers like me who choose yearly plan until yesterday . Can you help ?

• It’s Trevor, You **** (@trefwar) reported 5 minutes ago

  @FreedomMobile is utter garbage. Can’t even process a service cancellation request, currently waiting several hours for a “call back”.

• Matt Fraser (@MattOnDemand) reported 6 minutes ago

  @freedomsupport Can I use that 50GB anywhere in Canada? If not, what is the benefit of Freedom over Fido which does have? Why pay the same price if your network is significantly smaller

• Likkle Miss Therapist💔 (@SashaunaAmoy) reported 7 minutes ago

  @_ebuka96 @FreedomMobile Chatr if you’re someone who buys their phones. I’ve had service in areas where my friend Rogers, bell, virgin didn’t. Never had a problem. Their plans also slap for the price.

• Luvinsumone (@Luvinsumone1) reported 10 minutes ago

  @somerandodude38 @freedomsupport Message 👉 @LordHelp07 For Help ASAP

• Anime connoisseur (@_ebuka96) reported 12 minutes ago

  @hoodshordy @FreedomMobile but are they good like service wise and everything?

• Wendy (@WendyHappenings) reported 12 minutes ago

  @freedomsupport Been waiting for over an hour to talk to someone in live chat and waited 1 hour for someone to call me back from loyalty. Can someone help?

• Shma Singh (@ShmaSingh) reported 14 minutes ago

  @WilliamLincolnA @freedomsupport @FreedomMobile literally the worst mobile provider.

• Lora Anjos (@loraanjos) reported 18 minutes ago

  Then there is telecom. Ordered a new phone for my daughter from @FreedomMobile. Phone missing. Call the shop for 2 weeks no answer. Call @FreedomMobile and they say I have go in because it's not their problem. If they can't manage basic stuff what exactly are we paying for.

• Ashley Turnbull (@AshleyTurnbul20) reported 19 minutes ago

  Hey @freedomsupport I requested my old auto pay setup and number to be removed - you have still debited my account for 3 months after this request, every time I phone customer support they tell me it is removed and cancelled but I am still being debited! WTF is going on?