Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 12/06/2025 04:35

December 06: Problems at Freedom Mobile

Freedom Mobile is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • imglorife Glorifé Cocjin (@imglorife) reported

    Anyone else having issues with @FreedomMobile ? Trying to top off my paygo plan cuz apparently I do t have enough $ & then it says my card wasn’t processed, but when I check the bank, it processed it 2x.... but apparently still have no funds to make a call.

  • AsmaAouadi7 Asma Aouadi (@AsmaAouadi7) reported

    @FreedomMobile I can't be more disappointed with such service provider and I m trapped since they didn't want to refund my money which they were deducting twice from the debit and current they are ignoring a client safety who clearly informed them

  • njmckenzie ПΣЯM © (@njmckenzie) reported from Toronto, Ontario

    @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

  • AsmaAouadi7 Asma Aouadi (@AsmaAouadi7) reported

    @freedomsupport and they asked me to wait another week!!! seriously with everythingvi explained to them with all the trouble shooting they did it s simple just refund me and let me go in peace don't put my life neither my daughter in jeopardy as I don't have anyone here except my phone!

  • njmckenzie ПΣЯM © (@njmckenzie) reported

    @freedomsupport ..and I think you accidentally unplugged your phone network on the way out.... :(

  • sunnyparmar86 sunny parmar (@sunnyparmar86) reported

    @FreedomMobile one of the worst technical support i have ever faced, 10 days 3 escalations and still problem not fixed

  • Daximus89 Daximus Maximus (@Daximus89) reported

    @FreedomMobile @TheJUNOAwards How do I vote "Go **** yourself woke self" Its not in the options of cutesy vote choices.

  • MilanPatel5_6 Milan Patel (@MilanPatel5_6) reported

    @FreedomMobile Today you lost a customer.

  • efabackup whales (@efabackup) reported

    @TheJUNOAwards @FreedomMobile I SHOULD HANG UP THE PHONE U SAID MAYBE DONT #JFCJPSaxe

  • chan_eugene Eugene Chan (@chan_eugene) reported

    @freedomsupport referring my friend fr Telus to @FreedomMobile to sign up online with deposit program and for online $130 savings. Was told that it cant be done online n need to go to store but refusing to honor the $130 offer. How r we penalized 4 your system issue?