Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 12/27/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cdnpolifan Poilievre + Baber Supporter 🇨🇦 (@cdnpolifan) reported

    @Poilievre_Stan @RedToryFan @FreedomMobile During the Rogers outage he said there needs to be more competition and choices for telecom companies in Canada.

  • Sidular Sidular! (@Sidular) reported

    @ThorneDoesStuff @FreedomMobile That’s pretty expensive… just switched away from Freedom and pay $85 for 50GB at 5G speeds on Telus. Bigger network, but less expensive, but still expensive, cause ya know, “Canada”.

  • SneedyShallot Fnu (@SneedyShallot) reported

    @FreedomMobile I am currently paying more than that for 12 gig. How do I sign up for this? Cancel service and call back?

  • YYCtj1 Mr. Canuck🇨🇦 🇺🇦 (@YYCtj1) reported

    @FreedomMobile Don’t be fooled. This plan is cheap because the Freedom network is awful. Poor coverage/dropped calls are the norm. They occupy a bad end of the frequency bandwidth which Telus and Rogers and Bell would never want to bid on.

  • __Triish__ Sunaii (@__Triish__) reported

    @FreedomMobile has been over charging my monthly bill and the agents are of 0 help to rectify the issues. The plan fee doesn't match what the bill is (ridiculously high with horrible service).

  • RahulGahlawat13 The outlet (@RahulGahlawat13) reported

    @FreedomMobile The service is terrible tho. I was stuck with no signal and internet in rain today. Couldn't even book an uber or call anyone

  • KaatieLong Kate Long (@KaatieLong) reported

    @FreedomMobile why is my network only searching? 😩😩

  • jeff_findrogers chipanze (@jeff_findrogers) reported

    @FreedomMobile That’s absolutely over priced data. Do you think we’re stupid

  • TransitYEG Transit Edmonton (@TransitYEG) reported

    @FreedomMobile Haha funny joke. Show us the real deals! Oh wait that’s Freedom always making jokes about Freedom mobility deals. $45 on 4G networks with crap service and no phone included what a joke. At this day an age mobility is a right!

  • KaroPup The Dingo Kid (@KaroPup) reported

    @freedomsupport I was given extra data, my plan says I have 6gb now, but I've been given the notification that I've gone over my limit at 4gb Can you help with this?