Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 02/28/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • eroe1782 Erica R (@eroe1782) reported

    @freedomsupport Already DM’d you but experiencing no service on one of my mobile lines … Please help!

  • MinorityMind1 Minority Mind (@MinorityMind1) reported

    Rogers really out here with the audacity to claim to be reliable while screwing over a whole country. As reliable as their broke *** customer service! @Rogers you suck! #FreedomMobile for the win!

  • nicolejanette16 Nicole Janette (@nicolejanette16) reported

    Nobody: Freedom Mobile: We’re going to cut your cell and data service, again and again when you travel as a lone female traveler...even when you ask for it to be restored. @FreedomMobile

  • alankcwong Alan Wong (@alankcwong) reported

    @FreedomMobile And still down 48+ hours and counting now. #rogersoutage

  • TimiTV4 Timi TV (@TimiTV4) reported

    @vote4robgill @Rogers I knew Rogers compensation would be a joke. The only message those clowns will get will be their wallets getting hit hard. Move to another service, @FreedomMobile has great offers and pricing. From what I read you can take your cell number with you.

  • adincexavier adince (@adincexavier) reported

    @freedomsupport my mobile internet is slow when i watch YouTube it buffers and sometimes even whatsapp is slow to send. I'm in Toronto downtown. do you have problems with your coverage?

  • kentcclark Kent Clark (@kentcclark) reported

    @freedomsupport I'm in Seattle and have purchased a Big Gig USA one time add on. However, I can't seem to connect. By default my phone connected to a 3G T-Mobile network, but can't get calls or messages through. AT&T and T-Mobile LTE networks don't register when I try. Help?

  • SnapsMcCoy DevilsCoffeeTable (@SnapsMcCoy) reported

    @FreedomMobile Too bad @FreedomMobile 's service is less than the service of the Apollo.....they went to the moon and had service, we can't walk into Walmart

  • Nickbroadbent22 Canadian man123 (@Nickbroadbent22) reported

    @freedomsupport I have no service

  • SSqurl The Squrly 1 (@SSqurl) reported

    @freedomsupport @Mantoniette13 No **** same in BC. Apparently Mon it's over