Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 12/01/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahBurssty Sarah Burssty 💙💛 (@SarahBurssty) reported

    A suggestion, @freedomsupport, if you actually care about the safety and the wellbeing of your customers, please get me someone who is actually able to recover a "quarantined" number. Your staff are incompetent by your choice and are given little to no account information to help

  • fsmontenegro Fernando Montenegro (@fsmontenegro) reported

    @freedomsupport Yes we did, thanks for the support. It still doesn’t change the fact that advertising “$12/day” but not offering daily packages sounds deceptive to me…

  • Katerlina_Kuang Katerlina Kuang (@Katerlina_Kuang) reported

    @freedomsupport Hi my data is not working I don’t know why

  • NarendraMV Naren 😷 (@NarendraMV) reported

    @FreedomMobile Wat a service.. No service from 2 months and still getting bills. @CRTCeng

  • QBallMoe1 QBallMoe (@QBallMoe1) reported

    @FreedomMobile is terrible. Unbelievably slow. Steady decline since Shaw took over. Please @Rogers take over this poor excuse for a company and do something with it. It's mobile internet is like waiting for the @POTUS trying to get a sentence out. You just wanna hang yourself.

  • ciggmar 🕊🎀 (@ciggmar) reported

    @freedomsupport hi! My phone is showing No Service. Not sure what’s going on. Is anyone able to help?

  • mcredbeardddd Conor McNeil (@mcredbeardddd) reported

    Going on 2 weeks, without any real help from @FreedomMobile @freedomsupport. You've given me nothing but lip service, im regards to my issues, and I'm fed up with you. Take my bill and eat it. #Useless #nohelp #scabs

  • DimitriA26 James A (@DimitriA26) reported

    @FreedomMobile I love my human rights being violated at your stores! Just a freedom customer for over 10 years! You know, such a good way to treat loyal customers

  • surfsupdover Mike (@surfsupdover) reported

    @freedomsupport That is called poor customer service!

  • HikkaruDreamin HikkaruDreamin (@HikkaruDreamin) reported

    @FreedomMobile @SamsungCanada @voodoomamajj maybe this can solve one of my problems