Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Luvinsumone (@Luvinsumone1) reported 9 minutes ago

  @somerandodude38 @freedomsupport Message 👉 @LordHelp07 For Help ASAP

• Jordan Jonah (@JordanJonahOF) reported 9 minutes ago

  @FreedomMobile I've now been disconnected FOUR TIMES on The Freedom website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. I'll have to go elsewhere

• Moyses Sant´Anna,PT, MSc, PhD (@moysa2000) reported 11 minutes ago

  @FreedomMobile Hi There, I am in another country and I canceled my account. But the Freedom still change me. How cam help me?

• Starla (@starlaxcheese) reported 13 minutes ago

  @freedomsupport -___- my sister is on the phone with you guys and I literally just heard how rude your services were. Thank God I'm with Chatr.

• yeah (@nexlk) reported 15 minutes ago

  @FreedomMobile why do accounts get put into 4 month upgrade lockout for late payment? And why isn't this made clear in the payment due SMS? I don't use pre auth because I want to see the payment amount each month. I assumed the worst case was a late fee.

• Jan Carlo Ponce (@JanCarloPonce) reported 15 minutes ago

  @freedomsupport I tried to do with your employees at the branch where I purchased my plan and they only took my information, to "comment it to the manager and for him to call me", he never called me, that was two weeks ago

• Keisha A (@a71163741) reported 16 minutes ago

  @FreedomMobile @freedomsupport I’ve received the WORST customer service both instore and on the phone. Over a week I’ve been trying to upgrade my phone and plan and have been given nothing but the run around.

• Artur Langu (@ArturLangu) reported 19 minutes ago

  @FreedomMobile customer service hangs up the phone while asking for support.

• bikku (@bikku88) reported 19 minutes ago

  @freedomsupport I never got reply back despite providing personal info

• #WestCoastBestCoast (@WestCoast_Lefty) reported 20 minutes ago

  📱 How does @kevinbacon have phone service on knowhere when my partner doesn't even have phone service on the couch? #FreedomSucks @FreedomMobile #GotGHolidaySpecial #GuardiansoftheGalaxyHolidaySpecial