Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 01/13/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • izace01 Iz Ace (@izace01) reported

    @FreedomMobile Hello, I joined Freedom mobile last month and have had so many issues with the line being suspended even though I have auto pay set up, I was charged yesterday and today it is suspended AGAIN. The support through mobile chat is extremely slow and frustrating.

  • UNO_0801 UNO (@UNO_0801) reported

    @FreedomMobile theres is no more freedom outside edmonton. i mean no signal

  • ClownHamster CLOWN HAMSTER 🤡🐹 -=Vicious Ambitious=- (@ClownHamster) reported

    @FreedomMobile I’ve changed my service provider for more than a year now and I’m still getting emails stating I’m being billed.

  • Tradin2013 Art......ist (@Tradin2013) reported

    @FreedomMobile FREEDOM SUCKS!!!!!!!!!!!!

  • RemixKoetsu RemixV4 (@RemixKoetsu) reported

    @freedomsupport Any service issues in Vaughan, Ontario? My phones suddenly been dropping calls and giving me constant "cant reach website" errors for the past 1-2 weeks.

  • michaelsecom David Michaels (@michaelsecom) reported

    @freedomsupport Been there and done that. It doesn't work when I click on the tablets. I get blocked by the upgrade question and then it says that I am not eligible when I select upgrade.

  • HunterXDante Jesse Hunter 🇨🇦 (@HunterXDante) reported

    @nobodyspecia63 @FreedomMobile I can't tell if this is a "said nobody" joke or an appreciation of service. I'm leaning on the former.

  • Renoversity Duane Grady (@Renoversity) reported

    Dear @INTERAC, I wonder if you can help my "friends" here at @FreedomMobile , they seem to be having trouble with their interac on line. So they grossly overcharge people who must come into their stores to pay with interac. $2.00 per interac transaction? Please help them. #Telus?

  • princessclerkTO Bratty Becky (@princessclerkTO) reported

    I’m not sure if a @freedomsupport tower is down or my phone is trash but I tried to upload a gif at 9 am and it was still not loaded when I went on break at 1pm 🙃

  • jameser78 James Robb (@jameser78) reported

    A booth worker ID never seen before at a @FreedomMobile mall kiosk poked around my phone without permission a few weeks ago, and now my email is getting spammed by this unknown to me @ozy news group multiple emails a day. Not happy with this practice.