Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Cory (@Bytor) reported a minute ago

  @mikeboos @FreedomMobile Today is day 7 after for me, and still no signal boost yet. Maybe I have to buy a 5G phone to make it work?

• Linds W (@lindshopewalsh) reported 3 minutes ago

  @donnaisreading @FreedomMobile It’s because they literally have the worst customer service in the world and can’t provide a single straight answer. I’d go to bell or Rogers

• trevor noseworthy (@TrevorNose89) reported 6 minutes ago

  @FreedomMobile anyone thinking of going with Freedom PLEASE DON'T for your own sake don't the network sucks and service is garbage. Do yourself a favor pay $10-$20 more a month for any other company it will be way more reliable. Only use Freedom 2 get a better rate somewhere else

• trevor noseworthy (@TrevorNose89) reported 6 minutes ago

  @freedomsupport I have had these issues for over a year with Freedom your network is awful and the customer service when I call in with an issue is sh*t. I can't wait until this contract is up and hope people rethink going with garbage Freedom in the future

• Linds W (@lindshopewalsh) reported 9 minutes ago

  @ImFarhan76 @FreedomMobile @Fidomobile File with the CRTC they said they constantly receive complaints of Freedom lying and doing illegal ****.

• 5151 (@5151photography) reported 12 minutes ago

  So @FreedomMobile won't transfer me to their loyalty department because they're "too busy". Surely there's got to be an easier way to cancel one's service.

• Jason (@Jason90735268) reported 13 minutes ago

  @freedomsupport @FreedomMobile recently used your express payment and it took money out twice and still didn't renew my service, had to use a friend's visa to do it and it worked fine but I'm out two payments that went through for no reason.... Totaled $108 roughly....

• Linds W (@lindshopewalsh) reported 17 minutes ago

  @freedomsupport is the WORST, the coverage sucks, the customer service is gross. They are liars, don’t know anything about the contracts and are useless and rude. @Bell_Support or @RogersHelps don’t play games like this. The CRTC said they have tons of complaints daily.

• Ellen Roseman (@ellenroseman) reported 18 minutes ago

  @lindshopewalsh Ok, I accept your facts. Not sure why @FreedomMobile would charge a late fee unless they made a mistake. Good luck with the complaint.

• Daniel (@35Lionheart) reported 20 minutes ago

  @FreedomMobile @PrideatWorkCAN "Black HR Specialists" what ******** ???