Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 11/17/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • FewDemitrius FewDemitrius (@FewDemitrius) reported

    @virginmobilecan the network has been trash lately .. thinking about going back to @FreedomMobile

  • utd_ac AC utd (@utd_ac) reported

    .@freedomsupport had a horrible experience at one of your stores. Thanks for the ****** service

  • AndrewAnth0ny &Rew (@AndrewAnth0ny) reported

    @freedomsupport Toronto SMS down. Can recieve, can't send. RCS and other data features unaffected, only SMS.

  • B__Labz Labz🇨🇦 (@B__Labz) reported

    @FreedomMobile is there any issues my phone is beyond slow

  • AliamnerLoL Aliamner (@AliamnerLoL) reported

    @FreedomMobile I get better reception in a costco than I do at City ******* Hall. Your reception and speeds are laughable. Your prices are not worth it if you can't use it 80% the time. Warning to anyone interested, if you value reliability, good speeds, and signal, don't spend your money here

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @FreedomMobile your company is the worst I've ever encountered. Tried to make changes TWICE and still they are not on the account. DO NOT DEAL WITH FREEDOM MOBILE. They are a joke!!!

  • amaabarwuah bossman. (@amaabarwuah) reported

    @freedommobile if another one of your customer service representatives hang up on me again yall bout to get a cussing of a lifetime.

  • GourabB28976020 Gourab Basak (@GourabB28976020) reported

    @freedomsupport is it a 24/7 support, if she runs into trouble at midnight ?

  • weeny96 Ugoo (@weeny96) reported

    @freedomsupport Can you restore my network coverage? I have been cut off since yesterday

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @freedomsupport @bella1973jj I’m glad to hear that you are “excited“ about 5G. Presumably your service depends on partner networks which I must roam on. These partner networks would have 5G service, no? Why could we not use that 5G when signed up with you? It’s not a technical limitation.