Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 11/29/2025 19:45

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • restful45 Restful45 (@restful45) reported

    @freedomsupport Stop sending spam emails !!!! I haven’t had an account in years and I keep getting emails saying my billing address has been updated. Customer support tells me it’s “spam” ignore it. What kind of business practice is this???

  • gfinockio Glenn Finockio (@gfinockio) reported

    @Crackmacs @koodo @FreedomMobile Fair enough. I can't speak to data speeds on Shaw/Freedom, but I do have voice only with Shaw and I don't have any issues with reception in the city or out in Banff/Canmore.

  • 94HSDARLING dina♥︎//🇵🇸 (@94HSDARLING) reported

    @TheJUNOAwards @FreedomMobile #JFCTheWeeknd coming down

  • alexis000071 alexis00007 (@alexis000071) reported

    @FreedomMobile you charged me $101.20 for your agents mistake for roaming. According to the ctc you can only charge a max of $100. Fix my bill

  • iamsingh78 iamsingh (@iamsingh78) reported

    Hi @freedomsupport ! I am trying to reAvh you on phone .but i have been waiting from so long ,but no response .Pathetic service

  • Cliffor18175753 Idolized (@Cliffor18175753) reported

    @Crackmacs @koodo @FreedomMobile I loath Freedom because they made it unconscionably difficult to close my Mom's account after she died. You can do anything online with Freedom INCLUDING CHANGING CREDIT CARD INFO - except cancel their service. That required sitting on hold for an hour and then being refused.

  • DirtWizard76 Ryan Duncan (@DirtWizard76) reported

    @TheJUNOAwards @FreedomMobile Nobody cares about yer stupid award show.

  • MightyHalifax Mighty Halifax Donair (@MightyHalifax) reported

    @Crackmacs @koodo @FreedomMobile We were paying Bell $163 for 2 phones and 3 tablets. We switched to Shaw which we already had for internet and now we pay $6.66 for 2 phones! Poor phone reception in the house but we switched to wifi calling and that fixed it.

  • soiledutility **** Trashne (@soiledutility) reported

    @FreedomMobile Who do i contact regarding your service? Its getting worse and worse everyday

  • KassTheBroken KW. (@KassTheBroken) reported

    @Crackmacs @koodo @FreedomMobile I’m on Virgin. 25gb for 45$ a month. Service is great, have never had an issue. No buffering ever.