Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 02/11/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ramonefrancis Affirmbroom (@Ramonefrancis) reported

    @FreedomMobile is it fair to call it unlimied data if if slows down to a point where using apps is not possible?

  • NaturallyTC TC (@NaturallyTC) reported

    @freedomsupport Having the worse experience with your “customer service” department. Everybody is quoting policy and nobody is helping. After being with you for 6YEARS the least they could do is help without me having to kiss their ***.

  • RashadToffiq Rashad Toffiq (@RashadToffiq) reported

    @TELUS Twitter not working on my wifi. But on @FreedomMobile LTE…. it is working.🤔

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @emd20000 @FreedomMobile If your own home will NOT allow signal inside, turn on Wi-Fi, setup and turn on WI-FI CALLING. Because the carrier cannot "fix" that kind of problem.

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @freedomsupport Your network reliability is terrible. I have raised concerns with reliability even in Calgary and you do nothing to fix your issues. Let’s keep this issue public. Yes we have saved money but we cannot receive or place calls and texts reliably when we travel. Time to go.

  • olddavethewolf Dr. David G D Oswald Jr. (@olddavethewolf) reported

    @FreedomMobile very disappointed. I’ve been tooting your horn for years now, but after today’s hellish customer service experience, well, let’s just say I am making plans to move on… #complaintdepartment

  • Dido8Rd david rd (@Dido8Rd) reported

    @FreedomMobile Horrible client care.

  • likeamonetpain1 likeamonetpainting (@likeamonetpain1) reported

    @freedomsupport anyone else having problems with sms?

  • Mod3My CyberDude (@Mod3My) reported

    @FreedomMobile What's up with 5G, are you guys still deploying the network or cancel it.

  • rameshkkdi1 Ramesh Varadharajan (@rameshkkdi1) reported

    @freedomsupport Hi i had moved to India and wanted to cancel my account. Not able to do it online. Please help in closing the account with immediate effect and reverse the charges . Let me know further details needed Mobile No. 4379876573