Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Hobbes The Cat
(@meowinghobbes) reported
@FreedomMobile Maybe if you had towers. Just went back to Rogers. Zero issues. Zero dropped calls. Full LTE.
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Puneet Pandher
(@puneetpandher1) reported
@FreedomMobile GARBAGE DONT EVER USE FREEDOM, HAD REALLY BAD EXPERIENCE WITH THEIR SERVICE AND NETWORK. STAY AWAY FROM FREEDOM. NOT WORTH PAYING
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Aaron
(@gibblegut) reported
@freedomsupport Just think people need to be informed of how bad the service is and to double check what agents tell them as they will knowingly lie to you
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MochaRemedy
(@MochaRemedy) reported
@FreedomMobile freedom mobile employees won't help me and give me some form of resolution. Money is owed to me yet I can't receive it.
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AGA
(@fatihce23) reported
@FreedomMobile Terrible brand with terrible service.. Keep away for peace of mind.
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✿*•* Ginger *•*✿
(@Canadian_06) reported
@FreedomMobile carl, who answered my call spent 10 minutes on the call with me after reading the notes which clearly stated I need to speak to loyalty department, telling me they cannot help me but him lol You guys need to train your staff to listen to the customers
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Rich Thorpe
(@exit716) reported
@Crackmacs @Gayosaurus @FreedomMobile They are terrible. Their customer service is abysmal. To send a text my wife would have to reboot her phone multiple times. Networks coverage here in Ottawa is terrible. They only have TD and RBC as options for online payments.
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Steven Bottoni
(@stevenbottoni) reported
@freedomsupport You are not answering any of my questions. Very poor customer service by @FreedomMobile
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Ann Gibbons
(@Vanislandlady87) reported
@freedomsupport Well you sold me a phone that was still locked, so when I did a backup it said my SIM wasn’t valid. I spent 2 days without a phone. Your staff in-store, phone and online where very rude to me throughout the process, it was a nightmare! 😠
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Jimbob Jones
(@ArcticEidolon) reported
@FreedomMobile I gotta say, your upgrades policy in regard to grandfathered plans is really lacklustre. It means nothing more than a penalty against customers who by definition have been around for quite some time. Is their business not worth retaining? There's a fix...