Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 02/19/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • aravind_mobile Aravind (@aravind_mobile) reported

    @freedomsupport can't login into freedom Mobile website. Always hangs after entering username/password.

  • thebig_hert thebig_hert (@thebig_hert) reported

    @NevahMindJones @FreedomMobile The charge was refunded after reaching out to customer support through Twitter.

  • _MawaK _vicodxn (@_MawaK) reported

    @freedomsupport i am very annoyed! ive spent HOURS waiting and speaking to different people who seem to keep quoting me different prices! how can a tab go from $10 a month 0 down, to 130 down and 25 tab.... this truly makes me want to leave you guys!

  • JordanInman6 Jordan Inman (@JordanInman6) reported

    @FreedomMobile Their service is terrible if you leave the city ever. My tab is finally up and I'm going to another service provider asap.

  • on_haaco HAACO Ontario Grassroots . (@on_haaco) reported

    @cibc No details necessary. Apparently, there is a technical issue on the part of @FreedomMobile and the payments customers are making are not showing on their system . We just got confirmation that some customers from your bank are going through this .

  • lynxbai 𐒈𐒛𐒇𐒖 (@lynxbai) reported

    Just asked a @FreedomMobile representative if this is the way they like to treat their customers, imagine he said YUP I ******* hate this company

  • asomeguy64 Jaskaran (@asomeguy64) reported

    @freedomsupport Cant login to the mobile app

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport @eltonaguiar2018 Still not working.

  • geturbawtyfat GREYS STAN ACCOUNT (@geturbawtyfat) reported

    someone tell @FreedomMobile to fix up.

  • SagePonchie Sage Ponchie (@SagePonchie) reported

    @FreedomMobile so I should go to a store then? Well I’ve also gone to physical stores only to be laughed at, cackled at, and made to feel horrible with insults, for simply asking what I may have to pay for a certain phone. I know it’s hard to believe. It is true.