Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (37%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Cihan Oğuzhan (@oguzhancihan) reported a minute ago

  @FreedomMobile I can't find the words to describe the great disappointment we experienced with my close relative who has been your loyal customer since 2014. We had a lousy experience at your 444 Yonge St. branch with stupid employees and crazy store manager! THANKS (!)

• p.Sh (@paparsh1992) reported 5 minutes ago

  @AliG986 @FreedomMobile We can not make a call. Why you publish this news? Other companies doesn’t have same problem. @freedomsupport

• Kory - TechyKory (@TechyKory) reported 11 minutes ago

  @freedomsupport seems like MMS texting is heavily delayed and not working... Any insight?

• Arian (@aftsmt) reported 12 minutes ago

  @freedomsupport Would you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families?

• Iran (@Iran99844593) reported 14 minutes ago

  @FreedomMobile It doesn’t work for many of us, can you provide any guide or help if applicable? #مهسا_امینی

• Rozhyar pooyeh (@PooyehRozhyar) reported 17 minutes ago

  @FreedomMobile Please waive call/text charges from Canada to Iran. Due to internet disruption we cannot contact our loved ones. This is your share to support"freedom". #IranProtests2022 #MahsaAmini #مهسا_امینی

• Jason Billing (@jasonbilling97) reported 20 minutes ago

  @freedomsupport Your website and app won't load. I can't pay a bill online and need to. What's the issue and when can it be resolved?

• frank fardanesh (@frankfardanesh) reported 21 minutes ago

  @FreedomMobile Rogers and Telus waived their long-distance charges to Iran to support their customers so they can reach their loved ones. As the government of Iran shut down the internet in Iran. Freedom Mobile will support the customers too?

• Dhaval Parmar (@DhavalParmar1) reported 22 minutes ago

  @freedomsupport I acknowledge that it can take time but i called you guys 2-3 times and every time I’ve called they promise me it will be done in an hour or so but no outcome yet.i can’t waste my time every day like this. I need solution now

• BRDy (@iambrdy) reported 27 minutes ago

  @freedomsupport So, spending too much time texting back & forth and another 15 minutes on the phone to get ZERO resolution and another "our system is down right now" response is not good customer service. I've been a customer for 6 years & now I have to look at other services.