Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 02/23/2026 13:40

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 4axioms Adrian Patience - Contrarian (@4axioms) reported

    @fonebone45 @FreedomMobile They have non-contract pay as you go flat rate per month...it's pretty much like Freedom, but with a much better network. Also, no fee to cancel. The difference is that if you go over your allotted data for the month, they just charge you($0.30 per MB)—no unusable throttling.

  • charanjitssuman Charanjit Suman (@charanjitssuman) reported

    @freedomsupport Instead of telling us how to contact you, which we already did, can you help her get the phone started immediately.

  • darealhermon21 Hermon Tesfaghebriel (@darealhermon21) reported

    Customer service is the lifeblood of every business. I cant tell you the number of times Ive stayed with companies because of the service and peace of mind they provide. That being said the past 2 weeks, @TDBank_US & @freedomsupport have dropped the ball. #whowantsmybusiness

  • reynardnomdeplm asdfghjkl (@reynardnomdeplm) reported

    @FreedomMobile ... shutting down a widow's only communication method because she can't get ID to transfer the acct to her name in a global pandemic? Account up to date, plan in place? Horrible people, horrible service.

  • charanjitssuman Charanjit Suman (@charanjitssuman) reported

    @FreedomMobile I have a friend In Ontario whose phone is out of service since last 7 days. All bills are paid. Your customer help is helpless! Being contacting them, no resolution. #badcustomerexperience

  • stevendrowe Steven D Rowe (@stevendrowe) reported

    @jamesrcs @TELUS @FreedomMobile Ugh. Vodafone UK. Unlimited. £28.00. In London I never had a problem with a signal. 400 homes here, in our neighbourhood, next to no service.

  • sungmanitu63 @sungmanitu63 (@sungmanitu63) reported

    I decided to stay with my current service provider @FreedomMobile At this point it doesn't make sense to switch as I just want to ride out my contract & it's too expensive for me to pay my tab on a very expensive phone. Besides, I don't plan on being here forever. I want freedom

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile such a **** phone company. Data doesn't even work just outside the GTA pathetic company

  • jimcooke Jim Cooke (@jimcooke) reported

    @jimbugg @FreedomMobile I hope you pick a better network. Sometimes you get what you pay for unfortunately. Hope you are ok and the emergency is over.

  • TonyinToronto TonyToronto (@TonyinToronto) reported

    @freedomsupport Hi, since yesterday i started having problems with phone calls. i can receive or dial, it's like no dial tone. but text and data working fine. Is just me or freedom issue?