Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 12/03/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Flags2J "Unacceptable"JUNO #InformedConsent (@Flags2J) reported

    @FreedomMobile thanks for unlimited data!! i mean I have a limit - but Freedom doesn't cut your data off once you hit your limit- it just slows down a bit ... 👏👏👏

  • Drevils4 Alex Tucci (@Drevils4) reported

    @alankcwong @FreedomMobile Freedom mobile has been working through all this crap not sure what your issue is.. never had an issue with freedom and I've been with them since WIND. Best 65$ a month with 30gig LTE AND UNLIMITED 4G AFYER THE 30 LTE

  • alankcwong Alan Wong (@alankcwong) reported

    My internet remains down. Still hotspotting with my unlimited data plan on @FreedomMobile . Will be a pain once I hit cap and get throttled.

  • C_Macdonell 📚Carolyn Macdonell💀 (@C_Macdonell) reported

    Wasn't affected by Rogers outage. Internet with @TekSavvy (Bell phone line) Phone with @FreedomMobile. Don't put all your eggs in one basket. #Fuckmonolopies #rogersoutage

  • davemccauley Dave McCauley (@davemccauley) reported

    @freedomsupport DM's apparently are not going to help, I asked that to your agent on the phone. I won't have this happen again after my contract ends.

  • RandRsmom mandy (@RandRsmom) reported

    @freedomsupport Will freedom be giving credits for the outage yesterday?

  • PaulyB46808197 PaulyB (@PaulyB46808197) reported

    @freedomsupport yes....I want a credit for one day's lost service

  • SSqurl The Squrly 1 (@SSqurl) reported

    @freedomsupport @Mantoniette13 No **** same in BC. Apparently Mon it's over

  • npcforster Forster 🌻 (@npcforster) reported

    @sarahkbingler @JulieMDPanneton @FreedomMobile Good news! Rogers has to sell off Freedom Mobile. Bad news: Quebecor has been *approved* to buy it but it seems they use Rogers networks for 4G. There’s no real choice in Canada.

  • NikkiCamCee1 Nikki Cam Cee (@NikkiCamCee1) reported

    @E_R0z1E @freedomsupport This is exactly the same issue I’m having. Can’t check my usage.