Freedom Mobile

Freedom Mobile Outage Report in St. John's, Newfoundland and Labrador

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. John's, Newfoundland and Labrador 01/22/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kaynky Kaynky (@kaynky) reported

    Went to the mall today the guy convinced me to to switch from @chatrmobile to @FreedomMobile I can only deal with bad service for so long like literally everything was bad and I mean everything

  • Art3mis3 Keith Sutherland (@Art3mis3) reported

    @freedomsupport Looks like we're going on to day 4 then of not being able to login/process payments/ have service? Awesome. You think you'd just activate service for people who's payments happened to fall during your outage until it's fixed so we can do our jobs & live our lives

  • joemayo17 Mike Bates (@joemayo17) reported from Toronto, Ontario

    @freedomsupport I haven’t been able to login to my account all day. What’s going on?

  • Jas30317962 Jas (@Jas30317962) reported

    @FreedomMobile Can someone give me a call to refund my money as freedom never provided the services to me properly? I have been told that you port the number to the other company, so we can't refund? 5 months, 5+ tickets with your team, no issue resolved.

  • vedri_blanc Saint-George (@vedri_blanc) reported

    @FreedomMobile so I owed freedom and paid my bill in full on the 7th of December and @FreedomMobile had the audacity to send my information to the credit bureau knowing damn well I don’t owe them, now lily making it seem as if it’s ******* ok how dare you @FreedomMobile

  • JasonHodgesTO HODGES™️ (@JasonHodgesTO) reported

    @freedomsupport I switched to a better service provider,thank you

  • yash_lfc Yash thawani (@yash_lfc) reported

    @freedomsupport how come there is no option for email in contact us? I am out of the country for a while now and would like to discontinue my services for the time being, help me, just realised my credit card has expired too.

  • SethPSM Seth (@SethPSM) reported

    @TrifGaming @FreedomMobile Cause youre a ******* idiot. Their support on chat is nearly instant. Buy a compatible phone for their network before exposing yourself as a little *****!

  • InCYnityy InCYnity (@InCYnityy) reported

    @TrifGaming @FreedomMobile Correct. Freedom is cheap, but there's a reason. I'm in waterloo and work at telus if you need a hookup. Boxing week starting soon so not a bad time to be in the market

  • KingOfTarnished King (@KingOfTarnished) reported

    @TrifGaming @FreedomMobile Ive been using koodo for like 10 years awesome service