Freedom Mobile

Freedom Mobile Outage Report in Sydney, Nova Scotia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sydney, Nova Scotia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sydney, Nova Scotia 01/26/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • caffein3_fiend 😷 b{ri}ot grrl (@caffein3_fiend) reported

    @freedomsupport Oh— that kinda sucks! What happens to MyTab balance in that scenario?

  • downtownTOc Ch.He (@downtownTOc) reported

    @FreedomMobile does Freedom offer a vacation mode to suspect service for a month (while on holiday) and pick the same package back up on return to Canada?

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    Another day of crappy service from @FreedomMobile .. customer support answer to my no network connectivity... it's not our problem , network is showing fine.. phone was purchased from freedom.. so sad to see how they don't take responsibility. It's never there fault.

  • caffein3_fiend 😷 b{ri}ot grrl (@caffein3_fiend) reported

    also now realizing that I’ll have to reconfigure my phone plan when I move to North Bay bc @FreedomMobile doesn’t have service there other than Nationwide hopping onto other providers and my current plan will be all but USELESS for data up there. But that’s a problem for Sept 🙃

  • kelly_lanktree Kelly Lanktree (@kelly_lanktree) reported

    @freedomsupport I can receive them, but none of the messages I’m sending via sms are going through to recipients on various different networks. Tried restarting and manually selecting the network, neither has worked.

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport The problem is there is no warning if and when they will be deleted. There also is no way to back them up to my pc for example. I'm pretty sure mine is 90 days or more. Never really looked into that detail. Never had that issue with previous provider.

  • Wolf_Cisco Cisco Pup 🏳️‍⚧️🐶🏳️‍⚧️ (@Wolf_Cisco) reported

    @freedomsupport I'm having connection issues in Vancouver. No balance overdue and my phone says its connected to the network but I have no data but I can still make calls

  • chefshithead85 thatGuy (@chefshithead85) reported

    @freedomsupport Been there, done that. Got NO help

  • tabu424 T_Bell (@tabu424) reported

    @freedomsupport Just don't expect proper answers from anyone IN Canada. CSR in Eqypt (& elsewhere) may be cheaper metric but NOT when Cdns have to make multiple calls to get problems 1/2 fixed. Cheaper offshore is NOT better for here. @CanadianPM put jobs back in Canada, BEFORE next election!

  • nishan11423 Purab (@nishan11423) reported

    @freedomsupport I bought a phone this week an iPhone .. I tried to return it but the store owner is not allowing the 15 day refund policy.. this is illegal .. this is $1200 phone scam . Help