Freedom Mobile Outage Report in Sydney, Nova Scotia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, Nova Scotia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (6%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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benche
(@scampi01_gmail) reported
@freedomsupport Looking to upgrade or add a new service? Order from the comfort of your own home by messaging an agent today. -- when I tried messaging an Agent, clicking it does nothing.
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ChrisW
(@ChJWo) reported
@freedomsupport Yes, but as an existing customer looking to BYOP and upgrade the plan on an existing line - I'm better off switching the line away from Freedom and coming back as a "New Customer/Line" to save that money. No reward for a loyal customer to keep an existing line...this is my point.
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Kate
(@Marie1Kate) reported
@freedomsupport I'm current customer with 2 phones, since 2014. One is used mainly for house, so data is fine. The other is used way more, research, work. I wanted to get more GB instead of current 5. Can I change and what if I just paid for my current plan yesterday.
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DB
(@DB_flygirl) reported
Beware of @FreedomMobile @freedomsupport they will take you $$$ and give you no support or customer service at all…
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Angela Onuora
(@angelaonuora) reported
After escalating a billing issue I just spoke to a so-called manager from @freedomsupport @FreedomMobile who was so dismissive and rude. This cannot be the best customer care or highest level of escalation you have to offer.
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my name is...Val
(@ValenSinn) reported
My phone is out of data again! @FreedomMobile sucks
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big rig
(@DeepakK01310323) reported
I have been on hold more than 2 hours to talk with an agent this what you call customer service @FreedomMobile
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D
(@darrellito) reported
@freedomsupport customer for 8 yrs and they still disconnect my outgoing if I'm 1 day late.. the app won't take payments.. crashes.. repetitive pop ups.. chat is just bots repeating log in ?s over & over with no wait time estimate or help from agents.
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Jonathan H
(@jholowka) reported
@freedomsupport Hi I just called you guys twice and got cut off by you guys twice. Can someone help?
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Thanasi Dimakas
(@tdimakas) reported
@AnthonyLacavera @FreedomMobile Was a former Freedom customer and although the plans were cost effective, the reliability of service was mediocre at best (dropped calls all the time) and the customer service over the phone was painful. I tried supporting the ‘small guy’ but didn’t feel supported back.