Freedom Mobile

Freedom Mobile Outage Report in Sydney, Nova Scotia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sydney, Nova Scotia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sydney, Nova Scotia 12/05/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jimbugg ★ Jim Bugg ★ (@jimbugg) reported

    (2/2) business call + client not able to hear. Call 5X, no connection, dropped from network + have to roam around my yard to find a signal. Told I'd get credit, that didn't happen. A constant battle for 3 years. Enough is enough, @FreedomMobile. #unhappycustomer #business

  • Himansh73858306 HumanRights (@Himansh73858306) reported

    @freedomsupport Thanks I did not know about the 15 day buyer remorse. I would like to use it if your team is not able to fix the issue tomorrow. Please let me know what’s the process to cancel. Thanks!

  • FrostedSiren 🧜‍♀️ #SaveSheikhJarrah - Kate (@FrostedSiren) reported

    @freedomsupport . . . I just explained the issue. Why does this require a DM?

  • __cambennett Cam Bennett (@__cambennett) reported

    Made a huge mistake switching to @FreedomMobile saving $70 a month isn’t worth having to sleep inside a cell tower to get service. You suck

  • ritenowbabs Ritenowbabs (@ritenowbabs) reported

    @freedomsupport Not a chance in hell. Your customer service team has the art of the customer transfer shuffle down pat. With no resolutions!!

  • missdesai88 Kesha (@missdesai88) reported

    @FreedomMobile Don’t buy freedom. 0 customer service. Useless agents who never stick to their words.

  • TheCNDViking david shaw 🇨🇦 🏳️‍🌈 (@TheCNDViking) reported

    so was talking to someone from @freedomsupport about my issues with upgrading online and was told no i can not do it online i am not eligible due to a recent billing delay? i have to go instore. now tell me how can someone do that when my city is on lockdown?? makes no sense.

  • Rags2Krypto Rags2Crypto (@Rags2Krypto) reported

    @FreedomMobile Dont sign up with this garbage provider. There supervisor are unprofessional and rude and have no comon sense. Save yourself a boat load of stress.#garbagecompany

  • Rags2Krypto Rags2Crypto (@Rags2Krypto) reported

    @pekli9 @FreedomMobile . But if you knew my situation you'd understand. When your being told your not the owner of your account and you did what they asked you to prove it and they still telling you your not then you'd be as pissed as I am I've never not paid my bills and being treated like a criminal

  • karashata Karashata (@karashata) reported

    @FreedomMobile appears to have some actually reasonable plans, however, the larger data potion of their plans is only applicable within their network's unfortunately rather limited coverage area, within the nationwide coverage area... Not as compelling an offering.