Freedom Mobile

Freedom Mobile Outage Report in Jasper, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Jasper, Alberta 03/01/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • zigbeebox zigbeebox (@zigbeebox) reported

    Just got off the phone from a support supervisor @FreedomMobile. Had a return call to assist in stopping SCAM call, no luck! Will need to seek another provider. I return back to freedom after trying another provider. Mistake on my part!!

  • robzy_h ሮቤል (@robzy_h) reported

    @DJHighTone @freedomsupport Lol they don’t even help anyway.

  • rwpickard Dr. Pickard (@rwpickard) reported

    @stckhlmsyndrme3 @FreedomMobile @freedomsupport There was no justice, no. Freedom remains the worst.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @FreedomMobile worst service ever seen

  • alcam77 Al (@alcam77) reported

    @freedomsupport Why does it take hours to speak with a customer support representative?

  • stckhlmsyndrme3 👾 (@stckhlmsyndrme3) reported

    @rwpickard @FreedomMobile @freedomsupport Well I am switching from them today to Koodo. I got tired of not having service as well. Dropped calls while walking within 30 minutes of my house in Fairfield??? I hope there was some justice in your experience with them!

  • DREmilare DREmilare (@DREmilare) reported

    @freedomsupport hi, I’m trying to get e-sim on your website but I’m not getting any response. Can you help with that?

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    @freedomsupport Nobody new the PIN on my account not even my wife who is an authorized user. Next day went to the store, manager playing stupid. Saying she cant see who did the SIM swap and where. Went to the police filled a report. Still checking and sorting out what and how much was stolen.

  • twinkytwoyou twinkytwoyou (@twinkytwoyou) reported

    @FreedomMobile ? Why is it that your call centre is truly reprehensible? Why? Fix your problems. People call centre are rude, disrespectful, ugly, vicious, incompetent and a lot more! Have a manager call me immediately. Reprehensible! A disgrace

  • b14e69fab2ce45e Tonie Ogilvie (@b14e69fab2ce45e) reported

    @FreedomMobile learned the hard way to not trust your sales staff. They don't offer information or professionalism. If you ask for help after the fact? Answer is, 'this is your problem not ours'. Do not trust Freedom. Ever.