Freedom Mobile

Freedom Mobile Outage Report in Jasper, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Jasper, Alberta 03/14/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Gerryfarkas9 Gerry farkas (@Gerryfarkas9) reported

    @freedomsupport Now try and find a wide frame tv anywhere. It’s important to sell a customer on the benefits of a feature not just sell features. And back then they thought an 85” tv was crazy. They had asked me what size I wanted….

  • NewPunkBand MyNewPunkBand (@NewPunkBand) reported

    Okay, @FreedomMobile , real talk: Your online system won't accept my cards anymore. Bank and other online retailers confirm cards are valid. Your CS team just told me straight up that no one on your side is in charge of payment issues and I will get no help. Preparing to port.

  • bissybody123 Bisi (@bissybody123) reported

    @freedomsupport @Vanterax I've I've having this issue for 2 days. Has it been fixed?

  • MrPisstofferson ℤ𝕖𝕣𝕠 𝕄𝕚𝕖𝕕𝕠 (@MrPisstofferson) reported

    @FreedomMobile please give S.T. a raise. He/She looked into my issue, and got it rectified. I appreciate S.T.’s help and I think this should be recognized

  • cynicalsarahyeg Que Sera, Sera (@cynicalsarahyeg) reported

    @FreedomMobile I don’t know why people would ever call. I’m never going to answer. But if you do, I’d way rather have a follow up text explaining your call than have to listen to a voicemail.

  • CarrackDylan Dylan Carrack (@CarrackDylan) reported

    @FreedomMobile Please disable my cellular service, I no longer wish to live after this tweet

  • dima_makei Dima Makei (@dima_makei) reported

    @vote4robgill @freedomsupport Good question! I’m not sure I think we need to check with our local cell service operators.

  • SaraRodney2 Sara Rodney (@SaraRodney2) reported

    @FreedomMobile @getrealmovement You just lost a 10+ year customer with five phones. You should be able to go to the states with you phone for less than $230/month, and not have to spend 2+ hours on the phone with 5 separate calls to figure out why you are being robbed.

  • Mohit26013158 Mohit (@Mohit26013158) reported

    @FreedomMobile I have recently left your network and switched to fido. After they offered me a deal to bring back their past customers. What are you guys doing for your existing clients?

  • hallacoast halla 🤎 (@hallacoast) reported

    @freedomsupport speaking to the Loyalty department right now who said there was no solution except to "activate another new line". I've never been more frustrated with a phone provider before.