Freedom Mobile outages and service status in Jasper, Alberta

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eve (@Eve62617669) reported 1 minute ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  Nehal Mohamed ⚕️ (@NEHAL888888) reported 5 minutes ago

  @FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!

• 
  Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 5 minutes ago

  @FreedomMobile loyalty accounts for nothing with your company can’t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.

• 
  TMN (@themainnetwork) reported 6 minutes ago

  @JonFraserTF @TELUS I say this only bc I’ve been with them all over the years. @FreedomMobile has been the best I’ve ever had in terms of pricing and support. Just my take.

• 
  J.S. Karma (@EtInferius) reported 7 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  Alex Blanchard (@Alexblanchard67) reported 9 minutes ago

  @JonFraserTF @TELUS I switched to @FreedomMobile for home and mobile last year. Cut my bill in half and don't pay roaming fees. The service has been the same as Rogers I had before. Highly recommend

• 
  TDaphneVasquez RMT (@tattookitten) reported 9 minutes ago

  @FreedomMobile I'm actually one of the OGs, been a customer when it first came on the scene as Clearnet, before Wind even.

• 
  Sharayah Palmer (@SharayahPalmer) reported 10 minutes ago

  @FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service

• 
  The Lenis (@LenisTheOrca) reported 10 minutes ago

  @FreedomMobile I contacted you guys 4 hours ago about a very simple issue, my internet was working great but I couldn't reach one site, now my internet isn't working at all! I've been on WhatsApp for 4 hours with 2 of your techs and nothing! I'm disabled & work from home

• 
  SP (@patelsrbh) reported 14 minutes ago

  @FreedomMobile what's the secret password to get my data working again, or are we just pretending it’s 2005? Month+ w/o service is a bold strategy for a telecom company. Your tech support is officially stuck on loop & my patience has left the network. #FreedomMobile #TechSupport