Freedom Mobile

Freedom Mobile Outage Report in Jasper, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Jasper, Alberta 01/14/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Scotty_McQ Scott (@Scotty_McQ) reported

    @freedomsupport is there a help document on the voicemail dialing flow to disable the voicemail from announcing the voicemail "from" phone number.

  • Christopherj818 Christopher Johnstone (@Christopherj818) reported

    @FreedomMobile If you switch your mobile phone service provider over to Freedom Mobile than tell Freedom Mobile that I steered you to Freedom Mobile & I'll receive $25 in Freedom Mobile credit per referal. Remember, Freedom Mobile's Big Gig data plans come with unlimited monthly data!

  • OllieAndMummy Shani Blair (@OllieAndMummy) reported

    @FreedomMobile you just lost a customer because you have prevented the use of the online checkout function. I’m not going into a store because I will not be able to use my digital discount and there’s currently a pandemic with numbers rising!

  • eliizabethxoxx єℓιzαвєтн ✨ (@eliizabethxoxx) reported

    @FreedomMobile a few days late & you’re already ringing down all the phones on my account threatening to send the file over. Imagine not giving a **** about your customers & sending to collections after only 10 DAYS of having cancelled the service?! RIDICULOUS.

  • justinbonter Justin Bonter (@justinbonter) reported

    @FreedomMobile This is the worst service on the planet. Freedom stands for freedom to drop calls whenever and wherever.

  • realmanologue manologue (@realmanologue) reported

    @FreedomMobile I called your customer support 8:05 am EST. The customer representative put me on hold for 15 minutes asking while she was checking my account then she had the call terminated… been a customer for a long time and very rarely do I call. Something is not right.

  • my_v3nting_page This_is_M3 (@my_v3nting_page) reported

    @freedomsupport Is Freedom having MAJOR issues with the wind? Cant make phone calls, data is spoty if it works at all. I am hoping this actually makea it thru before no data again!!! And the phone what the heck! Cant even check on family members!!!!!

  • SkipIsChris Chris Sturwold (he/him/drummer) (@SkipIsChris) reported

    @MichelletypoQ @freedomsupport The only thing "ded" is Freedom's customer service. Shady AF.

  • TowerHyena Tower Lachesism (@TowerHyena) reported

    @freedomsupport Is there an outage or anything cause I'm not getting any data

  • eliizabethxoxx єℓιzαвєтн ✨ (@eliizabethxoxx) reported

    @FreedomMobile so ******* glad I finally cancelled my services with you. Wasted so much money on ****** network & a ****** up service.