Freedom Mobile

Freedom Mobile Outage Report in Jasper, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Jasper, Alberta 02/01/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Brian71640515 Brian 🇨🇦 🇮🇪🇷🇸🇺🇦💉💉💉 (@Brian71640515) reported

    @freedomsupport All unknown callers go straight to voicemail for a few weeks now. This has been going on for 8 years at least. Chinese robocallers and others harassing my phone. It never stops, and they keep using new fake numbers each time. I hope STIR/SHAKEN can be active on iPhones soon!

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @FreedomMobile is running a very crude attempt at customer retention. They stall unlocking your phone preventing a customer from going to a different #cellphone carrier. #CRTC #telecommunications

  • ChrisNarduzzi Chris Narduzzi (@ChrisNarduzzi) reported

    @AnthonyLacavera @FreedomMobile We were with Wind/freedom 8 years ago or so, and it was the worst sevice we've ever had. Dead zones, roaming in our own home. Dropped calls. Just the worst

  • haaye_tatta HaayeTatta (@haaye_tatta) reported

    @freedomsupport Well its very disappointing that Freedom Mobile is not removing my iphone from blacklist, However i paid all of the due bills, and wasting three to four hours evryday with the chat support but are not helping me with it

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @freedomsupport I think that’s evident is that @freedomsupport and @FreedomMobile have extreme difficulty in handling the most BASIC of customer service needs. That’s what all potential customers need to know. Freedom Mobile —>> Excuses, not solutions. #CautionaryTale

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported

    @freedomsupport Done that a few times and no difference…. Even the 3G connections are not working correctly

  • PeterEhmAuthor Peter Ehm 🇨🇦 🚀 (@PeterEhmAuthor) reported

    @EricaEhm @FreedomMobile Unfortunately, customer retention is a low priority for major mobile Carriers in Canada nowadays. Churn makes the bottom line sparkle for them. I simply wait until my current carrier messes up too badly to fix, then move on to a competitor. Repeat cycle every 2-3 years, sadly.

  • boobgrabbber guy (@boobgrabbber) reported

    @FreedomMobile or y’all can stop charging Canada these stupid *** prices for fancy radiation

  • baseball_layne Layne Douglas (@baseball_layne) reported

    @freedomsupport @B3autifullK Not sure about double charging, but definitely some kind of payment system issues. I was in store today, paid my bill in-person, and they can see the payment apparently but it was stuck/not being reflected on my account. Apparently put a issue ticket in for it.

  • baseball_layne Layne Douglas (@baseball_layne) reported

    @freedomsupport Thanks. Definitely some kind of issue, they said they will contact me when resolved, likely end of day today or tomorrow. At one point they showed me their screen; it was just spinning wheels