Freedom Mobile Outage Report in Jasper, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Armin 🍁 (@mackrauss) reported 3 minutes ago

  @freedomsupport Why could stores not do that? I rather speak to somebody in person than deal with your customer service, which isn't a good experience.

• ELXR Gaming (@ELXRGaming) reported 4 minutes ago

  @FreedomMobile No service in Windsor ON. #FreedomMobile #Freedom #Outage

• Truth: Visible In the Eyes & Actions. (@Kat41414) reported 5 minutes ago

  I'm so frustrated with my data & customer service that I forgot to tweet this to @FreedomMobile 😾

• synth4ever (@synth4ever) reported 5 minutes ago

  @freedomsupport can receive txts, but unable to send outbound txt messages since 1:12pm PST today. Called Freedom, they were unable to resolve. Sent you ticket # in DM. Can you please escalate to network tech ASAP? Others reporting similar issue, is it outbound txt outage?

• Cathy Richards (@ride_rd) reported 10 minutes ago

  I switched to @FreedomMobile in December (from Bell Mobility) and the rate of spam calls is higher and @freedomsupport says it’s not their responsibility. Well, they’re right. It’s my fault for giving Shaw a chance to be my service provider. @simplycomputing can I break contract?

• Harshil Mehta (@harshil_mehta) reported 10 minutes ago

  @FreedomMobile You guys need to train your employees.. last few days has been terrible for me due to your incompetent staff. When we go to store, they ask to place order online. When we try to place order online and via customer care, the order doesn't go through and they ask us to go to store.

• Peter Stoyko (@Prugelmeister) reported 11 minutes ago

  @freedomsupport Fix your app. Seriously, every time I go to pay my bill it's an ordeal to log into the app. This is not a hard problem.

• Laura (@lauraslines) reported 13 minutes ago

  @freedomsupport I have no mobile service right now, which I need t receive a text to 2 factor authenticate my log in to work from home. Please help! I'm missing a meeting.

• Tessa Mcfadzean (@Tessalee3) reported 14 minutes ago

  @freedomsupport I spoke to someone already and was informed it was an advantage to some customers and offered $10 discount to risk a fine by violating emergency orders and come in person. I will be switching companies.

• Oyeyemi Arowolo (@ArowoloOyeyemi) reported 15 minutes ago

  @freedomsupport Have reached out to the technical team, even I was informed that a manager will call. As at present, since Saturday, have been calling every day with the exception of today no one has shown any concern. Have visited two of your stores (Vaughan and North York) but no solution.