Freedom Mobile Outage Report in Jasper, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (59%)

2. 

   Phone (31%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (3%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Shma Singh (@ShmaSingh) reported 6 minutes ago

  @freedomsupport Poor does not explain it.

• L. P. (@hemond_r) reported 9 minutes ago

  @freedomsupport If “one response is enough”, how about six? Your system screwed up and never “successfully” do anything. It would be nice if you could hold yourselves to a certain minimum standard of care.

• Hugh mungus (@somerandodude38) reported 9 minutes ago

  Had the worst ever experience with @freedomsupport They flagged my account for "excessive texting" and locked me out of texting for an entire month. They did not inform me of this. When I called technical support multiple times they assured me my device was the issue.

• A missmaff (@alexanissimoff) reported 9 minutes ago from London, Ontario

  @CJMELondon @freedomsupport You got a phone call from a human? Holy ****! I would’ve talked to her but not give her any info.What time does desponded talk to a total stranger

• bikku (@bikku88) reported 10 minutes ago

  @freedomsupport I never got reply back despite providing personal info

• ❄️ (@shanavret) reported 15 minutes ago

  .@freedomsupport hi is it possible to set up my account on Twitter? I’ve had a freedom bill for like 2 months but was never told to set up a pin/account. A bill auto payment didn’t go through but I’d like to process it again

• Shma Singh (@ShmaSingh) reported 16 minutes ago

  @freedomsupport Scored terrible, you made me lose an amazing deal with koodo with a fake offer for retention which you walked by later.

• Marilyn Nicholls (@Marilyn0926) reported 20 minutes ago

  @FreedomMobile Sorry our wait times are longer than expected. You will be connected to an agent shortly.This was at 9:31 am on whats app. It is now 11:54 am, and no communication as to when an Agent will be available. This is what you call Customer Service??

• Jon Tornada (@JonTornada) reported 22 minutes ago

  @freedomsupport This is a huge issue that definitely needs the CEOs attention. I don't exaggerate. The company is paying people to create basic orders when these orders could be done in two minutes. Huge waste of time and money!

• Wasaf Bari (@BariWasaf) reported 25 minutes ago

  @freedomsupport I've been trying to reach Freedom Mobile's customer support through text and they haven't responded in hours. Can someone help?