Freedom Mobile Outage Report in Jasper, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (70%)

2. 

   Phone (14%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Boss (2WayWiggs) (@BigBoss52112110) reported 43 seconds ago

  @freedomsupport Mobile Internet is not working.

• Breaking-News.ca (@Breaking_NewsCA) reported 3 minutes ago

  @freedomsupport No. It is a server side issue and not a client side issue hence the nginx error.

• Steve Kovacs (@SteveKovacsCa) reported 3 minutes ago

  @freedomsupport There in no customer login through app or web browser.... I've been trying over two days! 🤮

• Xavier Pierre (@_xavierpierre) reported 7 minutes ago

  @freedomsupport your website log in doesn't work it hasn't worked for 2 days.... i cant check my bill or pay my bill

• Mona (@ClownsAreEvil) reported 9 minutes ago

  @FreedomMobile Kindly provide a contact number where I can express my displeasure at the treatment received at one of your stores today. Elderly women should NEVER be humiliated or yelled at for any reason. We need to talk.

• Dr.Naveen Parmar (@Naveenprmr) reported 9 minutes ago from Clarington, Ontario

  @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

• Ira Kates (@IraKates) reported 10 minutes ago

  @freedomsupport ...ok. but you are wasting money. You are serving me an ad for a Pixel 6a when I am reading it on a pixel 6 xl. I am not the customer, hence me saying you are wasting ad budget.

• HSpizzle ✨ (@holly_spence95) reported 11 minutes ago

  @freedomsupport Hi there! I’ve got an issue and I’m unsure how to solve this. I receive around 10-30 phone calls from scammers a day. I’ve silenced unknown contacts but they will leave a voicemail with me with no one speaking then I also get a text on top of that. Plz help me

• Xander Valentine (@valdaymusic) reported 15 minutes ago

  Hey, @FreedomMobile @freedomsupport why is it so difficult to change a billing address; why do you guys even have an address that’s saved and verified, that’s an address I haven’t lived at since 2014, and would have never given that address out to you, but yet it’s verified? 🤔

• Evan Kalnitsky (@EvanKalnitsky) reported 26 minutes ago from Oshawa, Ontario

  @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?