Freedom Mobile Outage Report in Jasper, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• AliG (@AliG986) reported 5 minutes ago

  @FreedomMobile @FreedomMobile just announcing this news for the sake of publicity and not connecting the actual call doesnt help!!! More than an hour on the line but just a music keeps playing. Didn’t even help!

• frank fardanesh (@frankfardanesh) reported 6 minutes ago

  @FreedomMobile Rogers and Telus waived their long-distance charges to Iran to support their customers so they can reach their loved ones. As the government of Iran shut down the internet in Iran. Freedom Mobile will support the customers too?

• Dhaval Parmar (@DhavalParmar1) reported 12 minutes ago

  @FreedomMobile Worst service provider. Forget about the network service. They think that they will provide $10 off and client will be happy. No thats not true. I requested port out to different service provider . They are not able to process that even in 48 hours.

• Iran (@Iran99844593) reported 14 minutes ago

  @FreedomMobile It doesn’t work for many of us, can you provide any guide or help if applicable? #مهسا_امینی

• BRDy (@iambrdy) reported 14 minutes ago

  @freedomsupport So, spending too much time texting back & forth and another 15 minutes on the phone to get ZERO resolution and another "our system is down right now" response is not good customer service. I've been a customer for 6 years & now I have to look at other services.

• John (@darkoarmy) reported 19 minutes ago

  @TorontoStar @krushowy @FreedomMobile used to have this service. Can you confirm ?

• Dhaval Parmar (@DhavalParmar1) reported 21 minutes ago

  @freedomsupport I acknowledge that it can take time but i called you guys 2-3 times and every time I’ve called they promise me it will be done in an hour or so but no outcome yet.i can’t waste my time every day like this. I need solution now

• Ambrose Li (@little_potato) reported 22 minutes ago

  .@FreedomMobile Can you guys fix your accounting system? Don’t send people overdue notices unless they actually are overdue. I got an email at 06:41 PDT that my payment was received. Almost 4 HOURS later, at 10:00 PDT, I got an “overdue notice”. I checked my balance; it’s $0.

• p.Sh (@paparsh1992) reported 24 minutes ago

  @AliG986 @FreedomMobile We can not make a call. Why you publish this news? Other companies doesn’t have same problem. @freedomsupport

• Dennis Simiyu (@DennisS13387298) reported 27 minutes ago

  @FreedomMobile @FreedomMobile, your customer representative did hang up on me. Worst treatment so far.