Freedom Mobile

Freedom Mobile Outage Report in Jasper, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Jasper, Alberta 03/16/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (33%)

    Phone (33%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • gimblerocket Physically Distancing Serra (@gimblerocket) reported

    @freedomsupport Mornin'. Is there a service disruption in Toronto right now? I haven't been able to send texts in nearly 24 hours. Can receive them, though.

  • 80sgirlforever 💕~Deb~💕🇨🇦🇬🇧 (@80sgirlforever) reported

    @freedomsupport Ya it's off and on...only getting 2 bars maximum. Just thought I would let you know if anyone else was having problems.

  • PTammydactyl Tammy J (@PTammydactyl) reported

    @freedomsupport Beginning of December was quoted a phone, was sent the wrong phone, with the wrong provider, sent phone back, still have not received the right phone or any information on the matter. Called back, no follow up, messaged customer support through app, no response. Very displeased

  • Bringthenoise19 яυℓє σƒ 9 (@Bringthenoise19) reported

    I wonder if I cancel my phone if @FreedomMobile will give me better customer service? Like Rogers did when I left! Apparently the loyal customer means nothing to Corporations anymore!

  • AureliaCotta Aurelia Cotta (@AureliaCotta) reported

    @freedomsupport That doesn’t work when it’s a school day problem (kids get around school Wi-Fi restrictions by hotspotting from their phone to their laptops—still working on stopping his iPhone from doing it)

  • NitinGoyal_NG Nitin Goyal (@NitinGoyal_NG) reported

    @freedomsupport hey! I have taken a new number today around 5pm, however it’s not working, says my account on hold due to low balance. I paid for full 1yr upfront, this is not a good start…..

  • NafetsIvel Nafets Ivel (@NafetsIvel) reported

    @freedomsupport @itsmemariolawl As a previous customer, I really wish Freedom was available all over Canada

  • stuincanada Stuart Payne (@stuincanada) reported

    @freedomsupport my phone indoor voice calls (2 bars signal) is intermittently breaking up in last few days. No change to phone or calling location. Is the extreme cold this week in Calgary SE a factor for telecoms equipment?

  • itsmemariolawl rupertgrintfunny (@itsmemariolawl) reported

    @freedomsupport @OfficeGuru247 The only issue with freedom is safety. I work in an industrial zone. If a huge machine falls on me and I have to send my last text before I die, freedom cannot be trusted to deliver. Very unsafe.

  • ride_rd Cathy Richards (@ride_rd) reported

    Finally free from @FreedomMobile - inadequate coverage in BC Interior, free wifi doesn’t work without passwords, and tech supports fail multiple times including being suddenly disconnected from customer service twice in 1 day. Sorry that they can’t compete to help lower prices.