Freedom Mobile Outage Report in Jasper, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Nazir Kamani (@Nazkamani) reported 2 minutes ago

  @freedomsupport Has my phone been unlocked as yet. I will now ping support on Facebook and messenger.

• Real ones know (@TheRealOnesKnow) reported 3 minutes ago

  @FreedomMobile Yo how come you guys have so many issues man. Like Wdf do people in your head office do all day? Or do you hire any bum off the street to run things?

• Judith McLaughlin (@yessfac1) reported 8 minutes ago

  @FreedomMobile really need some customer service here please

• Fearless493 (@fearless493) reported 12 minutes ago

  @FreedomMobile you're customer service associates suck and need to be trained better. Hanging up on a customer for being right about something is unprofessional to say the least

• Linds W (@lindshopewalsh) reported 14 minutes ago

  @freedomsupport Considering freedom mobile is shite and customer service is rude and practically non-existent, maybe you should try to be more motivational. Also I was promised a call back with 24-48 hours about three weeks ago. So maybe less stupid tweets and more doing your job?

• GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 14 minutes ago

  Check to ensure your device didn't just shut off data after 2 or 3GB. Also, @cakesinspector @FreedomMobile treat others the way you expect to be treated, or expect to be ignored or hung-up on. Nobody will want to deal with such rubbish.

• Judith (@judemitnyan) reported 15 minutes ago

  @freedomsupport Hey there! I spoke to 2 customer service representatives tonight about this. The first one told me ot must have been a fraud and 2nd that the offer finished 1 day before I did the transaction! They offered partial compensation for the $30 tab. This is bad faith action.

• Laddie (@plutoorbust) reported 16 minutes ago

  @DaveSfmg54 @ungullibleguy @FreedomMobile Nope I agree with just Dave. Best provider I’ve been with. Their network needs a lot upgrades before I consider going back. But from costumer service and sorts they were great

• Isaac Enkoom (@isaac_enkoom) reported 18 minutes ago

  @FreedomMobile why is there no service in Quebec ? 🤔

• Zain Tanrisal Sol (@RetroIffy) reported 19 minutes ago

  @FreedomMobile This company is a scam and they don’t have nearly enough technology to meet the average consumers needs. Yes they offer their services with fun little twists but rest assured every tech support staff will hang up on you and not one of them speaks English.