Freedom Mobile

Freedom Mobile Outage Report in Jasper, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Jasper, Alberta 12/13/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Marie1Kate Kate (@Marie1Kate) reported

    I swear despite not being over my data limit. It feels like Freedommobile had throttled my data. Third day it has been slow. Nearly messed up on something important because of it.

  • Rizza_G Rizza (@Rizza_G) reported

    @FreedomMobile “Why are you sending out specials to your existing customer base if you cannot offer the phone they want!!!” MAKE IT MAKE SENSE!!!!!

  • FrankGervasi1 Frank Gervasi (@FrankGervasi1) reported

    @FreedomMobile Awesome! New customers only. So much for customer retention

  • BoringLisaP boringlisap (@BoringLisaP) reported

    @freedomsupport Another stupid ? I've never switched carriers before. How do I switch to Freedom and port my number and get a new phone on your payment program? Can I do that online?

  • Soosole Sue Rau (@Soosole) reported

    @freedomsupport Been waiting 30 minutes for support - on a less than 5 minutes initial promise - then, will be with you shortly update. Is anyone working?

  • proxyDep DLamichhane (@proxyDep) reported

    @freedomsupport Goes to partner network right a way after leaving your city area… very less home coverage…. Fed up

  • istutr Carolina A (@istutr) reported

    @freedomsupport I sent a message privately and did not get help yet! It’s not a wonderful Wednesday over here!

  • sungmanitu65 @Sungmanitu65 (@sungmanitu65) reported

    @freedomsupport I expect 💯% service

  • llQwQll chen (@llQwQll) reported

    @freedomsupport Thanks for wasting my time. Worst customer service ever. Only good for keep number, and not doing your job from time to time.

  • bidisha1104 Bidisha Bhattacharya (@bidisha1104) reported

    @FreedomMobile as bad is your online/phone customer service,I found a excellent service at one of your store at kingsway,Vancouver,executive:Flora,the amount of effort from store she tried to solve this easy thing. 10% of that effort from your backend would have solved the issue