Freedom Mobile Outage Report in Jasper, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Jasper, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (71%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Dallas Groot
(@iamgroot11) reported
@adifood1234 @freedomsupport Freedomes home network is great, I just used all my data so I wanted to use the 1GB of roaming I get with them. Its just they change the names of the network (Telus Rogers etc…) to Nationwide so you have no idea which one your connecting too. Only 1 of them works. Or it should
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C.L. Polk
(@clpolk) reported
hey @freedomsupport i hate to be that person who rolls in with a technical problem riiight at the end of your shift but--how do I know my new phone can receive phone calls? my signal icon says x and has no bars
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport Cause I gotta say, if $30 helps develop your network, I'm curious as to what the hit to near total profit margins 4 lines is gonna do to help that along. This is bullshit. I'm sorry, it's bull. This time, I am giving an ultimatum. Fix it, or I leave with 4 other subscribers.
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport Is that actually going to show on my bill? I'm not a new customer and I'm not connecting a new line. If it is, well, that's going to be a problem, and I will not accept anything but the obvious resolution if so. I'm not going to be treated like chaff as a loyal customer.
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport Come on, neither of us are that stupid. It's just you guys padding your line with fees to claim low rates. I wouldn't have even had to buy it in store if you could keep some stock online (after 2 months!), or tell me when! This is seriously gonna be your final answer then?
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Cindrella Vivera
(@CVivera) reported
Supervisor Chris @FreedomMobile is not in an intention to help the customers.He said nothing can be done, it’s policy to lose money and false promising reps are all natural here. All I could do, is suck up the pity recompense and smh.
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Rachel M. Redmond
(@RachelMRedmond1) reported
@FreedomMobile pathetic customer service... and pathetic cellular service
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Jimbob Jones
(@ArcticEidolon) reported
@FreedomMobile Online. in store they ding you for $30 after failing to mention this fee when asked 20 or so times about "the total cost" during customer service calls. Don't forget to mention that, eh? it's not $0, it's $30.
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Dallas Groot
(@iamgroot11) reported
So I spoke to a @freedomsupport technical suport specialist on the phone yesterday telling me I can’t use the nationwide network inside of a homezone, when ever did this policy change? It worked 2 months ago and the month before that when I tried it just fine.
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Openly Black Leopard Chow For Sale
(@spladayum) reported
@clpolk @freedomsupport Mine's been that way for about a year. @googlefi has no support infrastructure that I can tell, doesn't answer emails, and is basically useless. I'm looking for a new carrier.