Freedom Mobile Outage Report in Jasper, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (70%)

2. 

   Phone (13%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 🇨🇦 Gary Simmons (@garysimmons) reported 22 seconds ago

  @freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?

• Sharnice A🌙💖 (@ZeltaMiene) reported 39 seconds ago

  @freedomsupport is there an issue with the billing system?

• Charles T (@CharlesMicah) reported 56 seconds ago

  @freedomsupport @meadoval4lyf I'm on the subway today too and finding the same thing! No Freedom service in any downtown Yonge stations or tunnels that normally have coverage.

• name can not be blank (@leakseekers) reported a minute ago

  @palevell2 I would highly recommend NOT going with @FreedomMobile customer service is good but cell service is lacking.

• Janedoe (@Janedoe67856020) reported a minute ago

  @FreedomMobile trying to upgrade my phone online but every time I try, at the last step when the order is submitted it keeps giving me an error. Tried doing it through support too but the agent had the same problem

• Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported 6 minutes ago

  @FidoSolutions What's to go over? I paid you $49.46 for four and a half years, no problem. Now it's $51.46 because Rogers bought Shaw. Hell, I'm not paying for that. @Videotron offers a much better plan for $50.00. 20 Gigs! @freedomsupport is up next.

• — elden john 🪽 (@mvgitek) reported 10 minutes ago

  @freedomsupport Hi! I don’t have cell service at all today. Can you help?

• Soryita | TOAST (@soryitaontoast) reported 10 minutes ago

  @FreedomMobile is a joke. I moved to an area that doesn't have Freedom Network, I'm limited to Nationwide data, which is only 1GB on the plan I pay $65 for. I have to pay $30 for another 2GB of data. So I'm paying $95 for 3GB of data.

• 🃏 (@Jemini___) reported 10 minutes ago

  @freedomsupport I just called two of your customers and apparently “all circuits are down” 😭 never heard that one, and it didn’t happen when I called users of any other network. Pretending like your service is working while it’s not is crazy. Catastrophic network for sure.

• Andreza Almeida (@Andreza91889103) reported 11 minutes ago

  @freedomsupport Thanks for being so quick to answer because I just spent for the fifth time hours trying to fix an issue ! Everytime I need to beg to freedom to listen to my problem as a customer ! Should I go to the TV or other social medias to solve a simple charge on my phone