Freedom Mobile Outage Report in Jasper, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (67%)

2. 

   Phone (18%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (4%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• AkiraSpectrum (@AkiraSpectrum) reported a minute ago

  @FreedomMobile I spend 2+ hours with technical support, they say they can't fix my issue so I had to port out. Then you claim that no rep accessed my account and you have no record of it---how convenient @cbcmarketplace @cbcmarketplace

• Andrew F (@mycenaean2024) reported a minute ago

  @FreedomMobile I ain't coming back to the network

• Bryan Hung (@BryanHung88) reported 4 minutes ago

  @FreedomMobile Why do you guys advertise that your support is open until 1AM? I messaged 3 times around 11pm on whatsapp and no one replies and it's been over an hour. Asleep at the wheel or false advertising? Get it together

• Dollars to Donuts (@goaldigger77) reported 5 minutes ago

  @FreedomMobile oh and yes...their customer service was absolutely useless as ****!!! I did a lot of digging myself to get the info I needed and they had no choice to admit they had it all along once I had the proof! I wasn't gonna let them get away with that garbage!!!

• rajatseth90 (@rajatseth90) reported 9 minutes ago

  @FreedomMobile i have the worst experience with freedom internet service.Using the freedom internet service for long time and recently requested to move the the internet/wifi service to the new address and i requested that on 30th July 2025 and its not started yet.Please help

• Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 10 minutes ago

  @FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.

• bara1 (@baratwo) reported 15 minutes ago

  @FreedomMobile The worst service in the planet, DO NOT HIRE THEM!!!!!!!

• Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 20 minutes ago

  @FreedomMobile Struggling to find one good deal that doesn't burn my pocket, can you guys help?

• 🏳️‍🌈Haven🏳️‍🌈 #StandWithUkraine (@JD_Haven) reported 23 minutes ago

  PSA: Don’t trust the @FreedomMobile store at Jackson Square. I cancelled my prepaid plan on July 15 after switching to @koodo, but they still charged my card for August. Now I have to wait 5 business days just to see if I can get a refund. Your customer service number is a joke

• Cubby (@Cubby1412) reported 24 minutes ago from The Beaches, Ontario

  @FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.