Freedom Mobile Outage Report in Saint-Quentin, New Brunswick/Nouveau-Brunswick

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Saint-Quentin, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saint-Quentin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• PWARF (@Chaosden666) reported 2 minutes ago

  @freedomsupport According to the app it looks like she may have maxed out her data. But I thought she gets unlimited data just at a slower speed when she tops out could that be the problem

• Krazy Kanuk (@kanuk_krazy) reported 3 minutes ago

  @FreedomMobile so your supervisor solution to me loosing signal in my city was for me to drive back to the spot where I lost reception and call him back.... do you see what's wrong with this solution?? I have called multiple times about my service issues to get the runaround.

• ambitnpldn (@ambitnpldn) reported 5 minutes ago

  Very bad customer service from @FreedomMobile went to 2 different stores 3 times to transfer ownership of a line to another person (both of us present) and were told they can’t do it. Told us to call 611 which I did and they are telling me to go to store.

• 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported 9 minutes ago

  of course my **** *** bell fibe wifi would stop working at the same time that my **** *** @FreedomMobile data slows down

• JCK (@MyCatBaileys) reported 12 minutes ago

  @freedomsupport Only models with "U" can't do VoLTE. My phone is SM-G950W I currently use VoLTE and have it enabled on my phone. I have used it while roaming in the past as well. So when you say "not eligible" what means @FreedomMobile won't support it?

• آمنہ خان (@AmnaKhan56) reported 13 minutes ago

  @freedomsupport @hassanseth If we go for pay before plan is this available I'm returning customer

• ➐ kantaro (@RasKanji) reported 15 minutes ago

  @freedomsupport Well no, you get the tablet for $270 in service fees. It's a dubious promo but wtv.

• Craig (@Craig69440669) reported 16 minutes ago

  @freedomsupport Why not show us your customer service? I tried to obtain help on your website; no answer.

• Savage (@savvagebeauty) reported 17 minutes ago

  @FreedomMobile how do you not have a collections dept?! My account was closed and was sent to a collections agency. Now it has affected my credit score. Your employees have no idea how to assist with this issue.

• Craig (@Craig69440669) reported 17 minutes ago

  @freedomsupport I tried to get help but jhay took so long in answering that I left.