Freedom Mobile Outage Report in Saint-Quentin, New Brunswick/Nouveau-Brunswick

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Saint-Quentin, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saint-Quentin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Carlos A. Rodriguez 🇨🇦 (@crodrigueztwitr) reported 7 minutes ago

  @FreedomMobile can’t get a straight answer from your company yet you talk abou “keeping lines of communication open”. All talk, very poor service!

• R (@C05730624) reported 7 minutes ago

  @FreedomMobile Hi. Your CSR said she would call me back yesterday but of course she didn’t and that’s how your customer service has been for quite a few months now. Do I have to talk to the CRTC for customer support?

• Sricharan (@Sricharan_6) reported 8 minutes ago

  @FreedomMobile @FreedomMobile promised to keep us connected, turns out you get a terrible network and now I'm with @koodo

• Jigar Pandya (@connect_jigar) reported 10 minutes ago

  @freedomsupport my phone’s internet isn’t working properly since weeks now. I’ve never faced such issues before. @FreedomMobile

• LdS (@LdS_TO) reported 11 minutes ago

  @freedomsupport Every time I’m even a short distance out of Toronto I can’t get cell service. Even when I’m right near a cell tower. I travel a lot outside Toronto and have been having car trouble so I need to change my plan. Can I cancel it?

• tito (@hebero1984) reported 15 minutes ago

  @freedomsupport actually I asked for 6 months to speak to a Manger not supervisor but never been able too

• James Taylor (@Redhead_Canuk) reported 17 minutes ago

  @FreedomMobile Thank you for not assisting me during this pandemic and suspending my services for a $146 bill. You are a stand up company to a long time customer and you offer me zero help with customer service. Thanks for making my life super difficult when it's already bad 👍

• tito (@hebero1984) reported 19 minutes ago

  @freedomsupport love love that it's now 3 hrs still no issues resolved and it's only been 4 days since I requested to speak to a Manger and yes manager not supervisor

• Lord Neko (@Lord_Neko_) reported 20 minutes ago

  @FreedomMobile The customer service this company provides is beyond terrible. After being on hold for 30 minutes, I tried the text option. Text made me wait another 25 minutes for an "agent" that won't confirm they are human. #freedommobile

• Evil-Streak (@Evil_Streak) reported 20 minutes ago

  @FreedomMobile I have gone to several of your locations and no location has it yet all demand a $100 deposit for me to order it. So much for zero down. I guess my years of being a customer isn't good enough to have an item brought into a store for me