Freedom Mobile Outage Report in Saint-Quentin, New Brunswick/Nouveau-Brunswick

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Saint-Quentin, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saint-Quentin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (66%)

2. 

   Phone (18%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• IamBluez (@iambluezz) reported 3 minutes ago

  @FreedomMobile do you think it's fair having a customer in distress who ALREADY paid for a service and water over 14 hours in 2 days not to be compensated or even treated with a humane level of respect? @6ixbuzztv @CBCNews contact me for full story

• Ripun Chhabra (@ripunchhabra) reported 6 minutes ago

  @freedomsupport I need you to FIX this! It has caused me a lot of mental stress. I am without a phone. I cannot reach anyone.

• Sue Paré, ADS (@Susan_Pare) reported 8 minutes ago

  @shawcable says it’s committed to #a11y but affiliated @FreedomMobile gives out inaccessible pdf billing. Lots of #accessibility help available. #FAIL

• Jaimin patel (@Jaiminp1481989) reported 12 minutes ago

  @FreedomMobile @CTVNews @CBCToronto Freedom mobile terminated my service even after pre authorized payment..Disgusting service I have seen. I want to take serious action against freedom mobile.

• Kadija (@kadijab20) reported 12 minutes ago

  @FreedomMobile how can I contact you from outside Canada please the number provided on your website is not working

• a s (@_girlvsbrunch) reported 12 minutes ago

  @freedomsupport hey freedom, my phone has had no network function for two days, I can’t receive calls or use my data unless connected to wifi. What’s up with that??

• ryleigh 💛 (@ryinator11) reported 13 minutes ago

  @freedomsupport I’m literally talking with you on support right now and no one can help me so it’s a waste of my time 🤙🏻

• Luccas🇨🇦 (@GorLuccas) reported 14 minutes ago

  @SandraRoveran @FreedomMobile I'm having the same problem! I've been trying for the past 3 days to port my number to Rogers and nothing. I get the same answer from them everytime that I try to talk to an agent. Rogers is saying that Freedom is denying their request to port the number.FREEDOM NOT WORTH IT!!!!

• Ripun Chhabra (@ripunchhabra) reported 14 minutes ago

  @freedomsupport @FreedomMobile SO DISSAPOINTED &FRUSTRATED with customer service I am receiving right now. Been 3 hours I have been talking to an agent and instead of helping, somehow he managed to mess it up. My sim card is not registered anymore. #HELP

• Catherine (@CathVsIKEA) reported 15 minutes ago

  @freedomsupport This has been absolutely terrible customer service