Freedom Mobile

Freedom Mobile Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 12/14/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DJStackzTO Kenny Uppercutz (@DJStackzTO) reported

    @freedomsupport is the worse phone service provider never go with them.

  • TameesiaMusic Tameesia (@TameesiaMusic) reported

    @FreedomMobile passing the buck and saying it’s a manufacturer problem now bc I didn’t pay for warranty on my phones. I’ve NEVER had a phone STOP charging within less than a year of having the phone. There’s no water damage to either phone and no other charger used

  • TechyInvestor The Techy Investor 🧑‍🚀 (@TechyInvestor) reported

    @FreedomMobile fix your app UX! Was absolutely terrible and is now even worst since latest update. So redundant. It’s called biometric login. It’s only been around for over a decade 🙄

  • Allan11644281 Allan Mitchell (@Allan11644281) reported

    @FreedomMobile I need to update my mailing address. Can you help?

  • ChristianBobak Christian Bøbak 🇨🇦🇧🇻🇮🇹🇱🇺🇪🇺 (@ChristianBobak) reported

    @freedomsupport I'm trying to forward my Freedom number to a US number and it's not working. My wife was able to do this, but she's with a different carrier. How can I do this?

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport once again your networks are down and I can't send any text msgs

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport is that all yous do is tweet about when you are leaving for the day?? Why not work on getting us some decent cell reception or how about providing customers with a 5G service for the 5G sells you've been selling for many years now. Or are you waiting for 6G first?

  • nicoruiztorres Nicolas RuizTorres (@nicoruiztorres) reported

    @freedomsupport So I checked my account and it shows I have only used 3%. Very confusing. Please help!

  • AlefYei Alef Yei (@AlefYei) reported

    It really sucks when a company stops making improvements or progress to their services or offerings. @FreedomMobile comes to mind for their poor network.

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @FreedomMobile your online portal doesn't support home internet any more to manage account and make payment. Even your showrooms do not accept payment for home internet. Please solve your website issues, the old portal was better