Freedom Mobile

Freedom Mobile Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 01/27/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ramsayalmighty Ramsay Almighty (@ramsayalmighty) reported

    @FreedomMobile terrible customer service. I called to discuss my extremely high charge on data, and your customer support begins to gaslight me into canceling my service? do better.

  • MattOnDemand Matt Fraser (@MattOnDemand) reported

    @freedomsupport Can I use that 50GB anywhere in Canada? If not, what is the benefit of Freedom over Fido which does have? Why pay the same price if your network is significantly smaller

  • trefwar It’s Trevor, You **** (@trefwar) reported

    @freedomsupport I want to cancel my service and apparently your phone support is incapable of doing that. No option to cancel on site, several hour wait for a “call back”, only reinforcing my decision to leave

  • 721and831 lol (@721and831) reported

    @freedomsupport Black Friday deal is bad this year

  • SashaunaAmoy Likkle Miss Therapist💔 (@SashaunaAmoy) reported

    @_ebuka96 @FreedomMobile Chatr if you’re someone who buys their phones. I’ve had service in areas where my friend Rogers, bell, virgin didn’t. Never had a problem. Their plans also slap for the price.

  • kevinek95 Kevin Musial (@kevinek95) reported

    @FreedomMobile how come new customer gets 50gb of data for 40$ but old customer that has been with you for 10years doesn’t get that good of a deal ? Is that how you treat your loyal customers ?

  • Corinne35443671 Coco (@Corinne35443671) reported

    @freedomsupport Considering emergency alerts are suppose to go through WITHOUT any set up required, my phone has all alerts allowed. Turns out YOUR system can't handle Samsung S22+......perhaps you need to upgrade your technology.

  • _ebuka96 Anime connoisseur (@_ebuka96) reported

    @hoodshordy @FreedomMobile but are they good like service wise and everything?

  • WendyHappenings Wendy (@WendyHappenings) reported

    @freedomsupport Been waiting for over an hour to talk to someone in live chat and waited 1 hour for someone to call me back from loyalty. Can someone help?

  • Mantoniette13 Marie ANTONiETTE (@Mantoniette13) reported

    @freedomsupport Walking in the park with my Mom at least four days a week, who after a mysterious “incident” can no longer walk. Praying it’s only temporary. 🌹