Freedom Mobile

Freedom Mobile Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 02/15/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • charanjitssuman Charanjit Suman (@charanjitssuman) reported

    @freedomsupport Instead of telling us how to contact you, which we already did, can you help her get the phone started immediately.

  • charanjitssuman Charanjit Suman (@charanjitssuman) reported

    @FreedomMobile I have a friend In Ontario whose phone is out of service since last 7 days. All bills are paid. Your customer help is helpless! Being contacting them, no resolution. #badcustomerexperience

  • sungmanitu63 @sungmanitu63 (@sungmanitu63) reported

    I decided to stay with my current service provider @FreedomMobile At this point it doesn't make sense to switch as I just want to ride out my contract & it's too expensive for me to pay my tab on a very expensive phone. Besides, I don't plan on being here forever. I want freedom

  • charanjitssuman Charanjit Suman (@charanjitssuman) reported

    @freedomsupport I understand, since there was no resolution, this was our last resort. She is active on chat now.

  • jimbugg ★ Jim Bugg ★ (@jimbugg) reported

    Hey, @FreedomMobile. Had two life+death situations this wknd + your service crapped out. Couldn't call/connect to network. When it's life+death and we can't rely on our phone service, things need to change. Needless to say, we'll be leaving. #unhappycustomer #freedomwireless

  • fonebone45 🌿Graeme🌿 (@fonebone45) reported

    @4axioms @FreedomMobile I'll never use Bell again. Their customer service for business plans was the worst I've ever experienced, not to mention the hidden fees to connect/disconnect the service. They also just flat out lie about what plans include.

  • reynardnomdeplm asdfghjkl (@reynardnomdeplm) reported

    @freedomsupport You shutting down a widow's FULLY PAID acct because she hasn't been able to get the needed ID in a pandemic? Not a good look. Wanna try again? Maybe try being human?

  • reynardnomdeplm asdfghjkl (@reynardnomdeplm) reported

    @FreedomMobile ... shutting down a widow's only communication method because she can't get ID to transfer the acct to her name in a global pandemic? Account up to date, plan in place? Horrible people, horrible service.

  • InAStrangeLand ProcessedFoodKills (@InAStrangeLand) reported

    Hey @FreedomMobile - my data speeds have been horrible since August 5th, the start of my new ING cycle. I've tried restarting my phone. Nothing changes. Any help?

  • kimkhan Kim Khan (@kimkhan) reported

    @freedomsupport Your unlimited data is unlimitedly slow after regular data cap. Come on @freedommobile one of your tech said its 9600 modem speed. I remember in 1995 i was doing online banking with IUCU at 9600 speed. OMG you are taking us back to prehistoric era!!!