Freedom Mobile

Freedom Mobile Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 01/25/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Drewmaq Drew McIntyre (@Drewmaq) reported

    @freedomsupport Done. please skip the apologies and just fix the issue. the live agent i was speaking to is now not responding.

  • Soosole Sue Rau (@Soosole) reported

    @freedomsupport @kasey_odayin I am having the same issue since last night.

  • plutoorbust Laddie (@plutoorbust) reported

    @DaveSfmg54 @ungullibleguy @FreedomMobile Customer*

  • hornybear0106 bunnybear7280 (@hornybear0106) reported

    @freedomsupport They suck I left them cause of fake promises they kept telling me so I left to Telus witch I thought I'd never go back to

  • Cachito305 🇺🇸🇨🇴Cachito🇨🇺🇨🇦 (@Cachito305) reported

    @FreedomMobile why am I inside your store paying again and still don't have service !!! WTF!!!+

  • kasey_odayin Ҝasey Ҝ - BLM (@kasey_odayin) reported

    The hell is wrong with you today @FreedomMobile ?? No one is answering live message, and your customer service phone line will ask you to wait for a prompt and hang up. Is anyone even working today

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    Check to ensure your device didn't just shut off data after 2 or 3GB. Also, @cakesinspector @FreedomMobile treat others the way you expect to be treated, or expect to be ignored or hung-up on. Nobody will want to deal with such rubbish.

  • Norsunenergy Chris Young (@Norsunenergy) reported

    Hey @FreedomMobile #freedommobile why such garbage customer abuse?"The promotion is available for a limited time to eligible new and existing customers" means If i want to change my plan, I can. Yet your CSR tells me only new customers qualify for the plans advertised @CCTS_CPRST

  • halimaskar Halim (@halimaskar) reported

    @FreedomMobile I am having a bad experience with customer service on live chat very poor service

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @shae_brianna @FreedomMobile From what I have been experiencing, the third-party payment processor has been getting hit by cyberattacks on a daily basis. It's brutal, and it sucks, and nothing freedom can do about it. :(