Freedom Mobile Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (49%)

2. 

   Phone (36%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• nevervicky (@nevervicky) reported 5 minutes ago

  @freedomsupport very cool how Freedom keeps charging me despite cancelling service months ago—customer service has been hilariously unhelpful!

• Aurelia Cotta (@AureliaCotta) reported 5 minutes ago

  In good news, my kids new phone from @FreedomMobile works after I got some late night help switching SIM cards and settings and suddenly, boom. So that was the one bright light.

• 🐀🇨🇦⛓️𝕻𝖗𝖔𝖋𝖊𝖘𝖘𝖔𝖗 𝕯𝖆𝖉𝖉𝖞⛓️🇨🇿🐀 (@Keynesianismism) reported 5 minutes ago

  @FreedomMobile y'all gotta seriously increase the speed of throttled data, I can't even clock into my work app anymore, in order to make money, in order to pay for my awful unlimited plan

• James Taylor (@Redhead_Canuk) reported 7 minutes ago

  @freedomsupport I sure have. CS was no help now I am going to be switching services. I will pay what I owe and then close my account. I've had enough problems over the years to realize I'm just a number.

• MITCH (he/him) (@level28mitch) reported 12 minutes ago

  @freedomsupport No one at your company can provide me with a tracking number and Fedex states my tracking number is not valid that was provided via email. Can someone please help me? This is super frustrating.

• Carlos A. Rodriguez 🇨🇦 (@crodrigueztwitr) reported 12 minutes ago

  @FreedomMobile can’t get a straight answer from your company yet you talk abou “keeping lines of communication open”. All talk, very poor service!

• tito (@hebero1984) reported 15 minutes ago

  @freedomsupport hey @FidoSolutions do you guys have customers waiting 6 months to get issues resolved or to speak to mangers oh do you also train customer service to be rude ad hang up on customer and to speak over them

• syklo (@sykloo) reported 18 minutes ago

  @FreedomMobile I’m using your data rn it’s really bad!!

• James Taylor (@Redhead_Canuk) reported 18 minutes ago

  @freedomsupport How is that unfortunate for you? It's unfortunate for me that I've stuck it out this far. When I need to juggle some bills I don't expect to be suspended for a mere $146 and told by CS that it's just policy. No mention of help, just pay up.

• Evil-Streak (@Evil_Streak) reported 19 minutes ago

  @FreedomMobile I have gone to several of your locations and no location has it yet all demand a $100 deposit for me to order it. So much for zero down. I guess my years of being a customer isn't good enough to have an item brought into a store for me