Freedom Mobile

Freedom Mobile Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 12/08/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • dgirvan Dwayne girvan (@dgirvan) reported

    @freedomsupport my service has been terrible lately. How can we fix it

  • RyanTylerThomas Ryan Tyler Thomas (@RyanTylerThomas) reported

    @annecayer Hey @FreedomMobile if your staff is allowing people to start fraudulent accounts... I think your support services should be able to close those without torturing the victim.

  • TG6ITv32w9ul1Zb M A K (@TG6ITv32w9ul1Zb) reported

    @FreedomMobile How do I report spam messages to you? #7726 doesn’t work. Help! #spam

  • aff_sunchild The_badguy (@aff_sunchild) reported

    Just had the WORST experience with @FreedomMobile I was totally penalized for something that was entirely not my fault.

  • iamjeff9000 Jeff Crowe (@iamjeff9000) reported

    @freedomsupport customer here in Ontario, I am getting spam calls hourly from spoofed numbers, anything that can be done without blocking all inbound calls?

  • a_time2 Time2MakeAMove (@a_time2) reported

    @freedomsupport Maybe it is common, but it is also arbitrary and poor practice.

  • FrostedSiren 🏳️‍🌈🧜‍♀️ Katelynn/Lauren (She/They) (@FrostedSiren) reported

    @freedomsupport It's a Shaw outage. It's been going all day.

  • stalwar st (@stalwar) reported

    @freedomsupport I ordered a SIM card via chat in mid-December. Never got a shipping confirmation. I was told it’d arrive early Jan. Still nothing. What do I have to do to get started without going to a store?

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport These attempts to DM are just a want to APPEAR helpful. I need someone who ACTUALLY will help me.

  • msuebeeCA sue butler (@msuebeeCA) reported

    @FreedomMobile has the WORST customer service I have ever experienced.