Freedom Mobile

Freedom Mobile Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 01/14/2026 12:00

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JashanA46333787 Jashan Arora (@JashanA46333787) reported

    @freedomsupport Hi freedom my bill is of 50$ and freedom is deducting me 63$ plus they deducted it twice and customer support is saying its an glitch or error and not resolving my problem and my bill payments are always due on 28th and it got deducted yesterday 63$

  • MajSiddiqui 🇨🇦 Maj Siddiqui 🇨🇦 (@MajSiddiqui) reported

    @FreedomMobile If and when Rogers acquires Shaw that would eventually mean all Freedom customers will have access to an improved network and better coverage. Right?

  • MyFrontRowSeat IamShanaC (@MyFrontRowSeat) reported

    @freedomsupport Is there a problem with cell service at the moment (Vancouver)?

  • Tachfer85 Tanya (@Tachfer85) reported

    @FreedomMobile @Apple so I have this phone I got on tab from freedom when it was called wind.I can’t remember my Apple ID that I used on that phone now I can’t use the phone. Coz freedom can’t the find the receipt and apple needs proof. SOMEONE HELP!

  • emgiftboxes EM Gift Boxes (@emgiftboxes) reported

    @FreedomMobile What does it take to get someone to call you back after an issue has been escalated? I have been waiting 3 weeks for a call back from a manager. In the meantime I have spoken to multiple agents and none of them have been able to resolve the service issues.

  • JustADaddio Joseph Diamanti (@JustADaddio) reported

    Dear @chatrmobile I haven't been able to make, or hold a call without it dropping for weeks now.. I pay 55 dollars a month for texting & data basically; and I'm not happy. Sincerely, A dedicated, long time customer about to switch to @FreedomMobile

  • SinghHumdard humdard singh (@SinghHumdard) reported

    @FreedomMobile when are you planning to launch 5G network in Canada?

  • JustADaddio Joseph Diamanti (@JustADaddio) reported

    Dear @chatrmobile I haven't been able to make, or hold a call without it dropping for weeks now.. I pay 55 dollars a month for texting & data basically; and I'm not happy. Sincerely, A dedicated, long time customer about to switch to @FreedomMobile

  • presgang Graham Isador (@presgang) reported

    If you'll allow me to complain at a company for a moment: @FreedomMobile your people in your store tell me they can't give me the advertised promotion, I need to call the number. The people on the phone say I need to do it in-store. Brutal customer service.

  • CryptoEagle19 Crypto Eagle (@CryptoEagle19) reported

    @FreedomMobile does not refund pre-paid accounts. They keep the money if you cancel early. Robbers!!