Freedom Mobile

Freedom Mobile Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 02/19/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • spookybish sup? (@spookybish) reported

    @freedomsupport Been there, done that, no help. The instant my “tab” is paid off, I’m gone!

  • syedzali71 Zain (@syedzali71) reported

    @FreedomMobile y’all genuinely trash why do I not have service at home😭

  • oh_ho_ho_hoe SC (@oh_ho_ho_hoe) reported

    @freedomsupport My husband has been in constant contact with somebody regarding our multitude of issues. But we are no longer receiving useful updates or any kind of assistance that is in any way useful or mitigating the situation in any way.

  • nicolecounty Nïc Cuntÿ (@nicolecounty) reported

    @freedomsupport No. This was no mistake. He said he cannot help me after speaking less than a minute. He disconnected the call AFTER hearing me say I can’t have my query solved online I have already tried. Shocking service honestly

  • aaybeerocker Aatish Bhardwaj (@aaybeerocker) reported

    Hey @FreedomMobile … as your genuine customer I only asked for an increase of data on my current plan because other new users are getting more data on same plan but instead of helping me out your customer care rep. just gave useless reasons.. is this how you deal with customers?

  • W_fr8s Wayne 🇨🇦🇬🇾🇻🇨 (@W_fr8s) reported

    Okay @FreedomMobile I am trying to help my senior mother get a new phone and I (tech savvy) cannot figure out how to speak to a human to get this done. @VancityReynolds can you PLEASE hurry up and get @Mintmobile up here in #Canada? #HelpWaynesMom !!!

  • nonamemoneyacc . (@nonamemoneyacc) reported

    @FreedomMobile won’t let me port out my number. Been on the phone with them all morning and it’s problem after problem. First, I get hung up on. Then they tell me no port request was put through. I call Koodo and they say it has, but we still put out another………

  • VickiCostello VickiLouise (@VickiCostello) reported

    @FreedomMobile with them 5 years and i went back to my home country for a visit and didn’t even use my data or make any calls and they are charging me 169 dollars for receiving calls. Anyone recommend a better network? @Fidomobile

  • ohnojen jennifer stephens (@ohnojen) reported

    @FreedomMobile Hey how about you address the customer service and not worry about resolutions. Instead assist customers and then worry about this other stuff. Lots of angry people about service and silly policies

  • JesseTayVigneux Jesse Taylor-Vigneux  (@JesseTayVigneux) reported

    @freedomsupport is there a down tower or something in Windsor Ontario? My service keeps dropping.