Freedom Mobile

Freedom Mobile Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 01/29/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport WHY? If you cannot call me please refer me to someone who can. Saying call customer service when it is the thing I am complaining about does not make sense. Phone companies need to do better. @FreedomMobile

  • goodry2 虎次郎@マグロが好き　Torajiro-chef (@goodry2) reported

    @FreedomMobile I canceled the contract via chat in November, but the bill for December has just arrived. Freedom Mobile is the worst because the staff is sloppy. And I'm not in Canada anymore.crazy

  • a_time2 Time2MakeAMove (@a_time2) reported

    @freedomsupport Maybe it is common, but it is also arbitrary and poor practice.

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • Sweetserver MsSweet (@Sweetserver) reported

    @freedomsupport Nah... I have an S8+, there's absolutely zero reason why my phone starts roaming just outside of Calgary. AND not picking up the signal until I get home. Loyal customer since 2014 wtf

  • Khan__1987 Muhammad J Khan (@Khan__1987) reported

    @FreedomMobile @freedomsupport just had the worst customer service experience. I will not recommend this company to anyone.

  • xibu bp (@xibu) reported

    @FreedomMobile what kind of service you provide? Tried to purchase a prepaid sim for weeks, every time the agent says the same thing - "system is down."

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport If you want to help, someone would contact me. You're a phone company, right. Surely there is a customer service manager who can actually make phone calls. And I won't even make them wait an hour on hold. I will pick up right away.@FreedomMobile needs to rethink customer service

  • Dr__Dreadz Chris lennox (@Dr__Dreadz) reported

    @freedomsupport Speeds seem very slow today. Below 1mbs. Any problems on your end? Cambridge Ontario. Thank!

  • FrostedSiren 🏳️‍🌈🧜‍♀️ Katelynn/Lauren (She/They) (@FrostedSiren) reported

    @freedomsupport It's a Shaw outage. It's been going all day.