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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

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Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • ABlackLilac
    . (@ABlackLilac) reported

    @GunMediaSupport @Friday13thGame Fix your game, I reset my internet about five times and it’s still saying my internet needs to be checked

  • mr_biv_
    mr_biv (@mr_biv_) reported

    @Friday13thGame @GunMediaSupport I’m trying to login but it’s not working just the other day I was online and now it can log me in anymore. Is there a reason why this is happening? I’m on PS5 and my account is Mr_biv- . PLEASE FIX UR GAME

  • FluffyJaxon
    Paul Jackson (@FluffyJaxon) reported

    @Friday13thGame you guys going to fix everyone's profiles who lost all their levels and perks?

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

  • KyleKem11859338
    Kyle Kemp (@KyleKem11859338) reported

    @GunMediaSupport @Friday13thGame Level reset is also a big issue.

  • iidjscottybxz
    iidjscottybxz (@iidjscottybxz) reported

    @Friday13thGame please sort this out or fix it would be nice abit more support for the game is needed

  • VPoontang
    Vladimir ********🔍 (@VPoontang) reported

    @Faye_Carra @GunMediaSupport @Friday13thGame They won't address this issue because it was purposely done. They feel long-term players have far too much of an advantage over new people playing.

  • ErnestCraven2
    Ernest Craven (@ErnestCraven2) reported

    @JulieRites @GunMediaSupport @Friday13thGame Yup this just happened to me like 10 min ago,and if you back out you will get database login failure again. What a joke

  • H07261123
    H (@H07261123) reported

    @GunMediaSupport @Friday13thGame My account has been reset please fix this 🙏🏻

  • Rafael56839890
    Rafael (@Rafael56839890) reported

    @GunMediaSupport @Friday13thGame Anyone wanna run xp glitch haha got reset from lvl 150

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport Day 6 of asking you to do the right thing for your loyal F13 players and fix their levels, perks, CPs, etc. Your silence is noticed- why would anyone have faith in your integrity as a company with future games like TCM if you can’t do this first? @weskeltner @Friday13thGame

  • hellnosaidhello
    luca cacciatore (@hellnosaidhello) reported

    @GunMediaSupport @Friday13thGame hello there i was able to login today but im back on lvl 1 should i wait and will it come back or do i have to get support?

  • ReAnimateHer_
    ReAnimateHer (@ReAnimateHer_) reported

    @fearthegun is @Friday13thGame having server issues? I logged in today kept getting errors and my level went to 1. Data Base Log In Failure. I hope it can be fixed and we get our levels back.

  • Lord_Lag_Man
    Nathan Logan (@Lord_Lag_Man) reported

    @GunMediaSupport @Friday13thGame Hi, I've been getting the database login error and can't play the game on my ps5, please help

  • rdeforest1969
    Ron DeForest ( capitalism is death ) (@rdeforest1969) reported

    @Friday13thGame Yeah hey. My nephew logged into the game and saw he was at lvl 1. He was at lvl 150. I looked it up in case it was a glitch but there seems to be a ton of people having the same experience but only on the PlayStation. Is there something we can do?

  • BurtFletcher4
    Burt Fletcher (@BurtFletcher4) reported

    @GunMediaSupport @Friday13thGame The game is not working again! The game is not working again! The game is not working again!

  • Javnik27
    javnik 27 (@Javnik27) reported

    @Friday13thGame Still shows database login failure 😕

  • BossFiregold
    Firegold Boss (@BossFiregold) reported

    @GunMediaSupport @Friday13thGame I still have the problem with connecting and from what I've seen some can play

  • BiGxEaZyy
    Eddie (@BiGxEaZyy) reported

    @GUNNSMOKEz @ModenasHD @Friday13thGame I always wondered why they don't make Michael Myers or Freddy games. I guess I never thought about copyright issues and things like that, could you imagine a nightmare on elm Street where you're Freddy and you can go between the real world and dream world 🔥🔥

  • PCoatr
    Parker Coatr (@PCoatr) reported

    @GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370

  • richardpowens5
    Richard owens (@richardpowens5) reported

    @Friday13thGame gun media I was recently level 85 on Friday now I’m level 1 can you fix this

  • Zanco96
    Grizzilla (@Zanco96) reported

    Trying to play @Friday13thGame but can only play offline. Keep getting login failure. What a day to have this happen!!

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame We want our level 150s back we want our CP in our XP and our perks back we don't want the game to crash anymore and get a database login failure again to where it causes everybody to lose everything again

  • lordcuckingham
    san dolo (@lordcuckingham) reported

    @GunMediaSupport @Friday13thGame Day 3 of not being able to sign in. Same message. database login failure

  • ConnorShrek
    Connor Shrek (@ConnorShrek) reported

    @GunMediaSupport @Friday13thGame I hope you guys fix it 😭

  • WhoDeyZilla
    Zilla (@WhoDeyZilla) reported

    @Friday13thGame is the game down? Database login failure

  • MichaelLakeArt
    The Art Of Michael Lake (@MichaelLakeArt) reported

    @ReAnimateHer_ @fearthegun @Friday13thGame I know they said before the New Year's they knew of an issue. It might be a person to person thing, because I'm ok, but my friend's profile isn't.

  • apparition9
    Eddie alejandro (@apparition9) reported

    @GunMediaSupport @Friday13thGame Still not working

  • RaffetyNick19
    Nick Raffety (@RaffetyNick19) reported

    @GunMediaSupport @Friday13thGame Can y’all please like hurry up and fix the game cause I’m tired of playing offline mode just got into playing again and it worked for a couple hours the other day and then back to its bs of not working and it restarted me too back at Level 1

  • bend_podcast
    Jewishseaslug (@bend_podcast) reported

    @GunMediaSupport @Friday13thGame My progress got reset pls fix this pls