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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

Service-wide status: Friday The 13th: The Game

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

Friday The 13th: The Game signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 50% Matchmaking (50%)
  • 50% Online Play (50%)

Live Outage Map

The most recent Friday The 13th: The Game outage reports came from the following cities:

CityProblem TypeReport Time
Slunj Online Play 16 hours ago
Lille Matchmaking 3 months ago
Watertown Sign in 8 months ago
Bremerton Online Play 9 months ago
Florence Sign in 1 year ago
Omaha Sign in 1 year ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • mautzimo
    Mautzîmo Del Lecanté (@mautzimo) reported

    @GunMediaSupport @Friday13thGame WHERE THE HELL IS MY CP AND CHARACTERS GUN MEDIA. YOU HAVE F'ED THIS GAME ENOUGH FIX THIS BS

  • PCoatr
    Parker Coatr (@PCoatr) reported

    @GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame An update is well deserved there's still people that play it they're still people that follow the Friday the 13th community so how come there's no update to fix the issues

  • SamHarr17427302
    Sam Harris (@SamHarr17427302) reported

    @GunMediaSupport @Friday13thGame My level 93 account got reset to level 1, can you please look into this and try to fix this?

  • ttvkadef10
    Ttvkadef10 (@ttvkadef10) reported

    @GunMediaSupport @Friday13thGame I still can’t login but my brother can

  • BigSexHaver_
    Big Sex Haver (@BigSexHaver_) reported

    @Friday13thGame fix ur servers this **** getting unplayable

  • swotted7
    Ryan (@swotted7) reported

    @GunMediaSupport @Friday13thGame What’s going on!! Just trying to play bro and can’t get in!!! Been ages since you reposted or tweeted out man! Please fix quickly

  • HaileyPete1
    HaileyPete (@HaileyPete1) reported

    @Friday13thGame @GunMediaSupport database login error for Friday the 13th on Xbox series X. Only offline play is available at the moment. Pls fix!

  • TheDysfunctio14
    TheDysfunctionalVet (@TheDysfunctio14) reported

    So @Friday13thGame is down for me and a few viewers (Xbox One)…any chance some loyal players can get a good update on the issue and response unlike that bot response from when it was down a few weeks ago @fearthegun @GunMediaSupport ?

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

  • F0LKWHORE
    right where you left scarlet 🌲 (@F0LKWHORE) reported

    @Friday13thGame so you fix the game all for us to not have our levels ?

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @KaiwenWae @Friday13thGame @GunMediaSupport But tried it just there and it was fine, so it might have just a minor glitch or something

  • PatrickPadawan
    Padawan Patrick (@PatrickPadawan) reported

    @GunMediaSupport @Friday13thGame Mine worked for a day or so, and is now back to not working. Lolz,and it erased my progress (I was 150!). Yall gotta figure this out. Christ, just do a new game with no existing IP so u never hafta worry about silly ****

  • Supaflyprince
    Ronnie (@Supaflyprince) reported

    @GunMediaSupport @Friday13thGame I no longer receive the database login failure but when I logged back on for the first time my account had been reset to level 1

  • itsmellixox
    melina ☆ ━ (@itsmellixox) reported

    now friday the 13th game is working but i'm back at level 1... @GunMediaSupport @Friday13thGame please fix that!

  • Take_Them_Lzz
    Noob3 is my dad (@Take_Them_Lzz) reported

    @GunMediaSupport @Friday13thGame When are y’all gonna fix this???😭

  • Robhid55
    Robert Hiddleston (@Robhid55) reported

    @GunMediaSupport @Friday13thGame You guys are s—t it’s gone off again today this is f-cling annoying not only started back at level one after playing for over 2 years solid with over 2 million CP lost and Jason’s locked but got the third time it’s showing login connectivity error. Sort it out 🤬

  • brigmay
    Brigmay (@brigmay) reported

    @Friday13thGame not working .. Database login failure 😣 what’s going on. Fix please

  • daGoatMarlo
    999☆TPNEHYPE☆ (@daGoatMarlo) reported

    Maybe not since @Friday13thGame wants to crash mid game every. Single. Time. I cannot get a whole match in and now I'm just frustrated asf

  • Pennywise4DBD
    Pennywise 4 Dead By Daylight 🎈🤡 (@Pennywise4DBD) reported

    @MrBlondeTTV @IGN @Friday13thGame That game had so many problems. But it did have its potential- if they fixed it. Hopefully the Halloween game lasts

  • kimberleecorbi2
    kimberlee corbitt (@kimberleecorbi2) reported

    @GunMediaSupport @Friday13thGame Can u please fix everyone's game who got reset back to level 1 back to what theor current level was before the reset please and thank u

  • WainerdWayne
    Moldilocks (@WainerdWayne) reported from Providence, Rhode Island

    @GunMediaSupport @Friday13thGame I lost all my progress I worked for after all these years on my switch. What’s the deal? Had log in errors a few weeks back. Finally tried to log in and was at a level 1.

  • Zanco96
    Grizzilla (@Zanco96) reported

    Trying to play @Friday13thGame but can only play offline. Keep getting login failure. What a day to have this happen!!

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Day 8 of asking you to do the right thing and communicate to your loyal F13 players on how you are fixing ongoing log-in errors, loss of levels, perks, CPs, etc. The last update on this was on 12/30- 24 days without effective communication. Do better.

  • theboy_trello
    LATRELL ❤️‍🩹 (@theboy_trello) reported

    @GunMediaSupport @Friday13thGame I hope they fix it

  • TylerKingsley5
    Tyler Kingsley (@TylerKingsley5) reported

    @GunMediaSupport @Friday13thGame I've been reset to level 1 twice I'm done with Friday all together now till they fix it

  • NicoleLong77
    Nicole Long (@NicoleLong77) reported

    @GunMediaSupport @Friday13thGame I’m having issues with logging on to the game tonight says check internet connection but I’m connect so not sure what’s going on.

  • TheRealCDT1
    THEOfficialCDT (@TheRealCDT1) reported

    @GunMediaSupport @Friday13thGame if u guys could fix it before when it's done this why not now? Why taking so long? FIX OUR GAME WE PAID FOR. restore our level,CP,perks, and Jason's.

  • TjH1998_
    Tj (@TjH1998_) reported

    @shamarie_c @GunMediaSupport @Friday13thGame If they don’t fix it I won’t play friday again but I will get the Texas chainsaw game

  • metalfacebloom
    go away. (@metalfacebloom) reported

    @Friday13thGame can’t play on switch for 2 days now. Login connectivity error 😭

Friday The 13th: The Game detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (15 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (15 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Friday The 13th: The Game is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Friday The 13th: The Game; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works