Friday The 13th: The Game status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

• 
  slasherology yt (@osc330) reported 4 minutes ago

  @BurtFletcher4 @GunMediaSupport @Friday13thGame Patience. They’re focusing on Texas chainsaw massacre rn. I don’t see the reason for them to go back and fix an old dead game

• 
  Nike (@Nike27131322) reported 5 minutes ago

  @GunMediaSupport @Friday13thGame Worst video game connection ever!! I lost my level and was dropped to Level 1. Everything I earned is gone. You guys need to seriously fix this, I’m sure nobody paid for this game to be ripped off, and waste time regaining awards we’ve already earned!

• 
  Jeremy Acevedo (@JeremyA3239) reported 6 minutes ago

  @Friday13thGame It keeps taking back to level 1 This the second time I was at 140, then I went to level 1 start fresh from rank up to 22 then I’m back to level 1. What’s going on Friday the 13th. Please fix’s this . So annoying I can’t enjoy the game.

• 
  Michael Bienvenu JR (@MichaelBienven8) reported 7 minutes ago

  @Friday13thGame hello I have the Friday the 13th the game on Xbox series s next gen console and I am getting data base login failure for a week now can you please fix this thanks

• 
  Parker Coatr (@PCoatr) reported 7 minutes ago

  @GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370

• 
  luca cacciatore (@hellnosaidhello) reported 8 minutes ago

  @GunMediaSupport @Friday13thGame hello there i was able to login today but im back on lvl 1 should i wait and will it come back or do i have to get support?

• 
  Morbid Mattski (@RussianRocket10) reported 9 minutes ago

  @BSummers1120 @GunMediaSupport @Friday13thGame What server issue? They haven’t had dedicated servers for a very long time when the game died the games are all individually hosted by one player in the lobby.

• 
  Firegold Boss (@BossFiregold) reported 10 minutes ago

  @GunMediaSupport @Friday13thGame I still have the problem with connecting and from what I've seen some can play

• 
  Kyle Kemp (@KyleKem11859338) reported 14 minutes ago

  @GunMediaSupport @Friday13thGame Level reset is also a big issue.

• 
  Wyatt Clare (@Wyatt41116) reported 14 minutes ago

  @Friday13thGame Last night I got to level 39 and I woke up today and I'm a level 1. Is there a way to fix this?

• 
  Burt Fletcher (@BurtFletcher4) reported 16 minutes ago

  @GunMediaSupport @Friday13thGame The game is not working again! The game is not working again! The game is not working again! The game is not working again! The game is not working again!

• 
  lindsey uderwood (@Lindsey_Ahhhhh) reported 17 minutes ago

  @GunMediaSupport @Friday13thGame Now I can get in the game but all my perks and levels are gone. I better be back up to my level 115+ when this is over. How are you gonna take over a week to fix it.

• 
  Tracie Louise (@TracieLouise5) reported 22 minutes ago

  @Pobster8815 @GunMediaSupport @Friday13thGame Didn't they have this issue back in June/July and they sorted it? I don't know I'm just going on what I've been reading on YouTube, I've only been playing this for like 3 month, discovered it late.

• 
  Bluekisses07 (@Bluekisses071) reported 22 minutes ago

  @SkwrlHead @GunMediaSupport @Friday13thGame Even if they are still looking into the issue it’s completely unacceptable to not even communicate that.

• 
  Muhammad (@Muhamma24335427) reported 27 minutes ago

  @GunMediaSupport @Friday13thGame It’s happened again it’s says error ffs

• 
  Brigmay (@brigmay) reported 30 minutes ago

  @Friday13thGame not working .. Database login failure 😣 what’s going on. Fix please

• 
  𝑳𝒊𝒕𝒕𝒍𝒆 𝑴𝒐𝒏𝒔𝒕𝒆𝒓 🦄 (@iamstefanotadei) reported 32 minutes ago

  @GunMediaSupport @Friday13thGame The game is ok, but I lost my level 150 and my legendary perks, I had more than 3 million PP accumulated. This problem is plaguing everyone, just fix it... please !

• 
  Lacey Ferguson (@Lacey100295) reported 32 minutes ago

  @GunMediaSupport @Friday13thGame I was able to play on 1/3 and 1/4 but when I tried to play today on 1/5 it wouldn’t allow me to sign in

• 
  . (@ABlackLilac) reported 33 minutes ago

  @GunMediaSupport @Friday13thGame Fix your game, I reset my internet about five times and it’s still saying my internet needs to be checked

• 
  king Robertson (@KingRobertson34) reported 40 minutes ago

  Honestly. People rather play @Friday13thGame more than @DeadbyDaylight . I'm sorry had to fix your bots than people will play @DeadbyDaylight more

• 
  Lora (@Cuddlebugg77) reported 43 minutes ago from Bowling Green, Kentucky

  @Friday13thGame I have been trying for two days to play and keep getting data base login failure verify internet. I don't everything my internet works etc. I have had this game for several years I got alot of legendary perks and I'm a level 150 those is ridiculous fix this

• 
  . (@twitrisbad) reported 44 minutes ago

  I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

• 
  Mark (@PRoach316) reported 44 minutes ago

  @Friday13thGame was the progress issue ever fixed? Still at level 1 after completing 100%on Xbox and level 150 hundreds times over.

• 
  Mason Bittle (@MasonBittle4) reported 44 minutes ago

  @GunMediaSupport @Friday13thGame My level is back to 1 it was at 150 please fix it

• 
  Justin Logan (@JustinLogan88) reported 47 minutes ago

  @GunMediaSupport @Friday13thGame Yeah, I was just hit with this. Hopefully you can fix this soon

• 
  mr_biv (@mr_biv_) reported 48 minutes ago

  @Friday13thGame @GunMediaSupport I can’t login into the servers. Just the other day I could now I can’t? Why is that? Others are having the same issue. Please fix ur game. My account is mr_biv- , I’m on PS5. Thanks

• 
  Jeff Williams (@JWilliams6116) reported 54 minutes ago

  @GunMediaSupport @Friday13thGame Getting a “failed to create game session. Check internet” error. My internet is fine. What’s the deal?

• 
  🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported 54 minutes ago

  @fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?

• 
  ToxicWalrus9000 (@TobyAlvizo3) reported 59 minutes ago from San Antonio, Texas

  @gunnmediagroup can y’all fix the crappy servers ? @Friday13thGame annoying

• 
  Ryan (@Rburdusis) reported 59 minutes ago

  @GunMediaSupport @Friday13thGame I’m having the same issue. Can you please work on this asap