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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

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Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • Javnik27
    javnik 27 (@Javnik27) reported

    @Friday13thGame Still shows database login failure 😕

  • pitboss187
    james cooper (@pitboss187) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame I went from 125 to 0 hoping they could fix this. The game lets me log in now, but everything has been reset to zero. I played since day one and bought this game for 20 people lol

  • Savante8893
    Savante (@Savante8893) reported

    fix your servers @fearthegun @Friday13thGame @GunMediaSupport

  • itsmellixox
    melina ☆ ━ (@itsmellixox) reported

    now friday the 13th game is working but i'm back at level 1... @GunMediaSupport @Friday13thGame please fix that!

  • RickFannin23
    Richard Fannin (@RickFannin23) reported

    @GunMediaSupport @Friday13thGame Yup. Logged on today to discover to my surprise the “database error” message was gone. Moments later, was horrified to see I’d lost all my game progress, and can’t even play the characters I’ve been working on. Can you give us back our progress, please?

  • Jasonroberts033
    Jason Roberts (@Jasonroberts033) reported

    @GunMediaSupport @Friday13thGame I lost my rank and all my perks. I was level 150. Plz fix this

  • Antonio10720974
    Antonio King (@Antonio10720974) reported

    @GunMediaSupport @Friday13thGame i was level 140 and it reset me back to ley1 gun please fix this issue please 😭😭😭

  • Bluekisses071
    Bluekisses07 (@Bluekisses071) reported

    @SkwrlHead @GunMediaSupport @Friday13thGame Even if they are still looking into the issue it’s completely unacceptable to not even communicate that.

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Fix F13 for your loyal fans. Upgrade perks, CPs, etc. for all. Communicate better. Keep F13 a quality game. Update players now.

  • Lord_Lag_Man
    Nathan Logan (@Lord_Lag_Man) reported

    @GunMediaSupport @Friday13thGame Hi, I've been getting the database login error and can't play the game on my ps5, please help

  • Patrickstar0789
    Patrickstar0 (@Patrickstar0789) reported

    @GunMediaSupport @Friday13thGame I was lvl 150 now I'm lvl 1 and it doesn't even let me lvl up pls fix ur game

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @GunMediaSupport @Friday13thGame I can into the game but I am back to Level 1. I am a day 1 gamer of F13. You better fix this!

  • F0LKWHORE
    right where you left scarlet 🌲 (@F0LKWHORE) reported

    @Friday13thGame so you fix the game all for us to not have our levels ?

  • ChainsawRambo
    John Rambo (@ChainsawRambo) reported

    @GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated

  • Nike27131322
    Nike (@Nike27131322) reported

    @GunMediaSupport @Friday13thGame Worst video game connection ever!! I lost my level and was dropped to Level 1. Everything I earned is gone. You guys need to seriously fix this, I’m sure nobody paid for this game to be ripped off, and waste time regaining awards we’ve already earned!

  • Dio_Brando_93
    Its.....DIO (@Dio_Brando_93) reported

    @Friday13thGame Idk if I'm supposed tell yall or how to get in contact wit support but I lost all my perks and levels when that login error happened I'm back lvl1 and all my Jason still have their machetes and all my characters have their legendary perks on but everything's gone

  • Carter07288679
    Carter (@Carter07288679) reported

    @GunMediaSupport @Friday13thGame Can you please fix the level glitch please? I was level 150 then one day I was back to level 1 and lost all my perks counslers and Jason’s and weapon kills/non weapon kills.

  • RussianRocket10
    Morbid Mattski (@RussianRocket10) reported

    @BSummers1120 @GunMediaSupport @Friday13thGame What server issue? They haven’t had dedicated servers for a very long time when the game died the games are all individually hosted by one player in the lobby.

  • BDT44316961
    Ghost T (@BDT44316961) reported

    @Friday13thGame hey guys we can’t invite our friends to games on console. Maybe something you would look into? Anyone know how to fix this issue?

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame And another issue I need to bring a board here lately there's been a bug and the game to where you can't hardly kill Jason because he's going in stock mode or a shifts or a morphs out of the sweater that needs to stop

  • daGoatMarlo
    999☆TPNEHYPE☆ (@daGoatMarlo) reported

    Maybe not since @Friday13thGame wants to crash mid game every. Single. Time. I cannot get a whole match in and now I'm just frustrated asf

  • Deadly12602629
    DEADLY-_-30 (@Deadly12602629) reported

    @GunMediaSupport any update on the @Friday13thGame database login failure issue?

  • twitrisbad
    . (@twitrisbad) reported

    I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

  • kailey_mcclain
    Kailey McClain (@kailey_mcclain) reported

    @Friday13thGame the same database connectivity issue is happening again…what’s the deal? Is there a permanent solution? So frustrating!

  • JWilliams6116
    Jeff Williams (@JWilliams6116) reported

    @Friday13thGame Getting a “failed to create game session. Verify you have internet”. My internet is fine. Please advise how to fix error. Thanks.

  • CarlosC49977353
    Carlos Cabrera (@CarlosC49977353) reported

    @GunMediaSupport @Friday13thGame Hey gun media I was level 136 and now at one can you please fix this issue

  • SamHarr17427302
    Sam Harris (@SamHarr17427302) reported

    @GunMediaSupport @Friday13thGame My level 93 account got reset to level 1, can you please look into this and try to fix this?

  • BossFiregold
    Firegold Boss (@BossFiregold) reported

    @GunMediaSupport @Friday13thGame I still have the problem with connecting and from what I've seen some can play

  • Kaleb99487582
    Kaleb (@Kaleb99487582) reported

    @Friday13thGame still having connection issues! Please help! PS5

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Day 8 of asking you to do the right thing and communicate to your loyal F13 players on how you are fixing ongoing log-in errors, loss of levels, perks, CPs, etc. The last update on this was on 12/30- 24 days without effective communication. Do better.