Friday The 13th: The Game status: server issues and outage reports
Service-wide status: Friday The 13th: The Game
No problems detected
If you are having issues, please submit a report below.
Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.
Problems in the last 24 hours
Friday The 13th: The Game signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Friday The 13th: The Game users through our website.
- Matchmaking (50%)
- Online Play (50%)
Live Outage Map
The most recent Friday The 13th: The Game outage reports came from the following cities:
| City | Problem Type | Report Time |
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Online Play | 1 day ago |
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Matchmaking | 3 months ago |
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Sign in | 8 months ago |
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Online Play | 9 months ago |
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Sign in | 1 year ago |
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Sign in | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Friday The 13th: The Game Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Samson (@ncksamson98) reported@GunMediaSupport @Friday13thGame @Friday13thGame I can’t login now cause of a database login failure. Please help
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Jen Trow (@JenTrowNY) reported@GunMediaSupport @Friday13thGame @weskeltner Day 8 of asking you to do the right thing and communicate to your loyal F13 players on how you are fixing ongoing log-in errors, loss of levels, perks, CPs, etc. The last update on this was on 12/30- 24 days without effective communication. Do better.
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slasherology yt (@osc330) reported@BurtFletcher4 @GunMediaSupport @Friday13thGame Patience. They’re focusing on Texas chainsaw massacre rn. I don’t see the reason for them to go back and fix an old dead game
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Mark (@PRoach316) reported@Friday13thGame was the progress issue ever fixed? Still at level 1 after completing 100%on Xbox and level 150 hundreds times over.
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Richard Riccio (@RichardRiccio10) reported@Friday13thGame The Game database login failure made me lose my savini Jason
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Connor / BhoyCon (@Bhoycon1) reported@KaiwenWae @Friday13thGame @GunMediaSupport But tried it just there and it was fine, so it might have just a minor glitch or something
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Methodicalize (@LoneWolfMethod) reported@Friday13thGame @fearthegun The amount of people complaining about the game's issues is crazy to me. F13 has had issues since Day 1 and I've been here through all of it. Gun gave me my perks/CP back roughly 10x. If they didn't give a ****, they wouldn't of did it once.. Hopefully it gets fixed, be patient!
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Ranger Rosa Batateira (@KimSBC) reported@GunMediaSupport @Friday13thGame Friday the 13th has reverted me back to level 1. I was level 150 and unlocked everything. Now everything has been erased like I’ve never even played the game. Really hoping y’all can fix this and get all the stuff I unlocked back.
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Gianna (@_GiannaBo) reported@GunMediaSupport @Friday13thGame Went on to play today, my level reset back to 1. Got not jason’s, counselors, perks, or kills. Please help restore this issue.
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Padawan Patrick (@PatrickPadawan) reported@GunMediaSupport @Friday13thGame Mine worked for a day or so, and is now back to not working. Lolz,and it erased my progress (I was 150!). Yall gotta figure this out. Christ, just do a new game with no existing IP so u never hafta worry about silly ****
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Wyatt Clare (@Wyatt41116) reported@Friday13thGame Last night I got to level 39 and I woke up today and I'm a level 1. Is there a way to fix this?
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Connor / BhoyCon (@Bhoycon1) reported@Yer_Maws_Da @Friday13thGame @GunMediaSupport just that the game would still be the game is still available to play online through peer-to-peer matchmaking. and haven't had a issue getting into a match when i played it
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Zilla (@WhoDeyZilla) reported@Friday13thGame is the game down? Database login failure
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Lacey Ferguson (@Lacey100295) reported@GunMediaSupport @Friday13thGame I was able to play on 1/3 and 1/4 but when I tried to play today on 1/5 it wouldn’t allow me to sign in
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Dreadder (@Dreadder272) reported@GunMediaSupport @Friday13thGame Ok the games back but I’m level one y’all 😩 please tell you’re gonna fix this
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Cory Atkinson (@coryatkinson9) reported@GunMediaSupport @Friday13thGame It’s now February 1st and still no updates on anything. Everyone’s perks and badges are gone and it looks like nothing is being done about it. Also if a host decides to leave the game it should automatically add a new host.. NOT END THE GAME ENTIRELY! FIX THIS PLS!
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Eddie alejandro (@apparition9) reported@GunMediaSupport @Friday13thGame Still not working
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Richard Fannin (@RickFannin23) reported@GunMediaSupport @Friday13thGame Yup. Logged on today to discover to my surprise the “database error” message was gone. Moments later, was horrified to see I’d lost all my game progress, and can’t even play the characters I’ve been working on. Can you give us back our progress, please?
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Ethan (@Ethan74599262) reported@GunMediaSupport @Friday13thGame Do you think you guys could possibly fix the level glitch I'm level one again and I don't have any perks can't level up or anything
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right where you left scarlet 🌲 (@F0LKWHORE) reported@Friday13thGame so you fix the game all for us to not have our levels ?
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Krassy (@bkrass) reported@WillyTRachels @GunMediaSupport @Friday13thGame This happened to me and all of my DLC is gone. That is theft and they better fix it.
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Kyle Kemp (@KyleKem11859338) reported@GunMediaSupport @Friday13thGame Level reset is also a big issue.
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Kailey McClain (@kailey_mcclain) reported@Friday13thGame the same database connectivity issue is happening again…what’s the deal? Is there a permanent solution? So frustrating!
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Parker Coatr (@PCoatr) reported@GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370
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m (@azzzuraa) reported@Friday13thGame where my levels at dawg, been playing this game for too long for it to just go to waste. fix this 😭
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Jhaz (@jhazgxo) reported@Friday13thGame I was level 37 almost 38 today and when I logged back in on the game I’m back to level 1 please fix it 😭
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luca cacciatore (@hellnosaidhello) reported@GunMediaSupport @Friday13thGame hello there i was able to login today but im back on lvl 1 should i wait and will it come back or do i have to get support?
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james cooper (@pitboss187) reported@WillyTRachels @GunMediaSupport @Friday13thGame I went from 125 to 0 hoping they could fix this. The game lets me log in now, but everything has been reset to zero. I played since day one and bought this game for 20 people lol
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Muhammad (@Muhamma24335427) reported@GunMediaSupport @Friday13thGame It’s happened again it’s says error ffs
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Antonio King (@Antonio10720974) reported@GunMediaSupport @Friday13thGame i was level 140 and it reset me back to ley1 gun please fix this issue please 😭😭😭
Friday The 13th: The Game detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
Detection ended: (15 minutes) -
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No end recorded. This alone does not establish the current status. -
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No end recorded. This alone does not establish the current status. -
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No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (15 minutes) -
Detected:
No end recorded. This alone does not establish the current status.
What to do if Friday The 13th: The Game is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Friday The 13th: The Game; report your own experience using the report button above.
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works