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Friday The 13th: The Game

Is Friday The 13th: The Game down?

Service-wide status: Friday The 13th: The Game

No problems detected

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Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

Friday The 13th: The Game signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 50% Matchmaking (50%)
  • 50% Online Play (50%)

Live Outage Map

The most recent Friday The 13th: The Game outage reports came from the following cities:

CityProblem TypeReport Time
Slunj Online Play 1 day ago
Lille Matchmaking 3 months ago
Watertown Sign in 8 months ago
Bremerton Online Play 9 months ago
Florence Sign in 1 year ago
Omaha Sign in 1 year ago
Full Outage Map

Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • Savante8893
    Savante (@Savante8893) reported

    fix your servers @fearthegun @Friday13thGame @GunMediaSupport

  • sxh29k9qrs
    Dominic Abdo (@sxh29k9qrs) reported

    @GunMediaSupport @Friday13thGame No way another database error bruh

  • TheRealCDT1
    THEOfficialCDT (@TheRealCDT1) reported

    @GunMediaSupport @Friday13thGame if u guys could fix it before when it's done this why not now? Why taking so long? FIX OUR GAME WE PAID FOR. restore our level,CP,perks, and Jason's.

  • ChainsawRambo
    John Rambo (@ChainsawRambo) reported

    @GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated

  • greg_1227
    Greg (@greg_1227) reported

    @GunMediaSupport @Friday13thGame It’s been almost two weeks for me. Lost literally everything and back at level 1 but I also can’t even play the game I get a database login error ? Is there a timeframe at least ?

  • SamHarr17427302
    Sam Harris (@SamHarr17427302) reported

    @GunMediaSupport @Friday13thGame My level 93 account got reset to level 1, can you please look into this and try to fix this?

  • Muhamma24335427
    Muhammad (@Muhamma24335427) reported

    @GunMediaSupport @Friday13thGame It’s happened again it’s says error ffs

  • SSS7786521197
    SSS77 (@SSS7786521197) reported

    I start the game and it says database login failure why ? Im sad 😥 @Friday13thGame

  • mr_biv_
    mr_biv (@mr_biv_) reported

    @Friday13thGame @GunMediaSupport I can’t login into the servers. Just the other day I could now I can’t? Why is that? Others are having the same issue. Please fix ur game. My account is mr_biv- , I’m on PS5. Thanks

  • Nike27131322
    Nike (@Nike27131322) reported

    @GunMediaSupport @Friday13thGame Worst video game connection ever!! I lost my level and was dropped to Level 1. Everything I earned is gone. You guys need to seriously fix this, I’m sure nobody paid for this game to be ripped off, and waste time regaining awards we’ve already earned!

  • kimberleecorbi2
    kimberlee corbitt (@kimberleecorbi2) reported

    @GunMediaSupport @Friday13thGame Can u please fix everyone's game who got reset back to level 1 back to what theor current level was before the reset please and thank u

  • Robhid55
    Robert Hiddleston (@Robhid55) reported

    @GunMediaSupport @Friday13thGame You guys are s—t it’s gone off again today this is f-cling annoying not only started back at level one after playing for over 2 years solid with over 2 million CP lost and Jason’s locked but got the third time it’s showing login connectivity error. Sort it out 🤬

  • CoreyGamesYT
    Corey Games (@CoreyGamesYT) reported

    @GunMediaSupport @Friday13thGame So can u make a post rn because it still says database login failure

  • BSummers1120
    Benjamin Summers (@BSummers1120) reported

    @GunMediaSupport @Friday13thGame Before the server issue i lost all my progression then my unprogressed save over wrote the cloud data. Is there anyway to fix or just gonna have to grind again when servers are back

  • ratard4life
    tj benton (@ratard4life) reported

    @GunMediaSupport @Friday13thGame How do is fix this issue

  • A_Random_Queer1
    Gay (@A_Random_Queer1) reported

    @Friday13thGame what a way to spend Friday the 13th, I’m back at level 80, my perks work, points are normal. But not for my friend it has completely restarted her level and now she has to rework her way back up. Please fix the game this has been our favorite things to play.

  • bend_podcast
    Jewishseaslug (@bend_podcast) reported

    @GunMediaSupport @Friday13thGame My progress got reset pls fix this pls

  • Javnik27
    javnik 27 (@Javnik27) reported

    @Friday13thGame Still shows database login failure 😕

  • Shape_1978
    TheShape_1978 (@Shape_1978) reported

    @Rozsea11 @Friday13thGame No problem.

  • Jasonroberts033
    Jason Roberts (@Jasonroberts033) reported

    @GunMediaSupport @Friday13thGame I lost my rank and all my perks. I was level 150. Plz fix this

  • XCreatorTV
    X-Creator TV (@XCreatorTV) reported

    @Friday13thGame after the login error, everything in my locker gone

  • BiGxEaZyy
    Eddie (@BiGxEaZyy) reported

    @GUNNSMOKEz @ModenasHD @Friday13thGame I always wondered why they don't make Michael Myers or Freddy games. I guess I never thought about copyright issues and things like that, could you imagine a nightmare on elm Street where you're Freddy and you can go between the real world and dream world 🔥🔥

  • Antonio10720974
    Antonio King (@Antonio10720974) reported

    @GunMediaSupport @Friday13thGame i was level 140 and it reset me back to ley1 gun please fix this issue please 😭😭😭

  • bkrass
    Krassy (@bkrass) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame This happened to me and all of my DLC is gone. That is theft and they better fix it.

  • Cuddlebugg77
    Lora (@Cuddlebugg77) reported from Bowling Green, Kentucky

    @Friday13thGame I have been trying for two days to play and keep getting data base login failure verify internet. I don't everything my internet works etc. I have had this game for several years I got alot of legendary perks and I'm a level 150 those is ridiculous fix this

  • BurtFletcher4
    Burt Fletcher (@BurtFletcher4) reported

    @GunMediaSupport @Friday13thGame The game is STILL NOT WORKING. What is being done about it, and when will it be in working order again? I do enjoy the Friday the 13th game very much. And would love to play the game more. So with all due respect please do your damn due diligence and get the game working!!

  • PCoatr
    Parker Coatr (@PCoatr) reported

    @GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370

  • ABlackLilac
    . (@ABlackLilac) reported

    @GunMediaSupport @Friday13thGame Fix your game, I reset my internet about five times and it’s still saying my internet needs to be checked

  • RaffetyNick19
    Nick Raffety (@RaffetyNick19) reported

    @GunMediaSupport @Friday13thGame Can y’all please like hurry up and fix the game cause I’m tired of playing offline mode just got into playing again and it worked for a couple hours the other day and then back to its bs of not working and it restarted me too back at Level 1

  • antwoinejohns16
    antwoine johnson (@antwoinejohns16) reported

    @GunMediaSupport @Friday13thGame The game totally broken I can’t even level up I’m still stuck on level 8 and I play few matches and I still stuck on the same level and my xp had stopped

Friday The 13th: The Game detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (15 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (15 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Friday The 13th: The Game is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Friday The 13th: The Game; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works