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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

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Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • xashley136x
    Ashley 💕 (@xashley136x) reported

    Wtf is going on with the @Friday13thGame ??? Keeps saying error and kicking me out.

  • Wyatt41116
    Wyatt Clare (@Wyatt41116) reported

    @Friday13thGame Last night I got to level 39 and I woke up today and I'm a level 1. Is there a way to fix this?

  • Deadly12602629
    DEADLY-_-30 (@Deadly12602629) reported

    @GunMediaSupport any update on the @Friday13thGame database login failure issue?

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @Yer_Maws_Da @Friday13thGame @GunMediaSupport just that the game would still be the game is still available to play online through peer-to-peer matchmaking. and haven't had a issue getting into a match when i played it

  • WhoDeyZilla
    Zilla (@WhoDeyZilla) reported

    @Friday13thGame is the game down? Database login failure

  • JeremyA3239
    Jeremy Acevedo (@JeremyA3239) reported

    @Friday13thGame It keeps taking back to level 1 This the second time I was at 140, then I went to level 1 start fresh from rank up to 22 then I’m back to level 1. What’s going on Friday the 13th. Please fix’s this . So annoying I can’t enjoy the game.

  • unitedtxa
    tia ♥ (@unitedtxa) reported

    @GunMediaSupport @Friday13thGame omds fix this ****

  • Gregwill11
    SneakyBoyProductions😏 (@Gregwill11) reported

    So this @Friday13thGame glitch is just here to stay then huh ok I guess kinda annoying, but whatever.

  • metalfacebloom
    go away. (@metalfacebloom) reported

    @Friday13thGame can’t play on switch for 2 days now. Login connectivity error 😭

  • twitrisbad
    . (@twitrisbad) reported

    I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

  • pitboss187
    james cooper (@pitboss187) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame I went from 125 to 0 hoping they could fix this. The game lets me log in now, but everything has been reset to zero. I played since day one and bought this game for 20 people lol

  • apparition9
    Eddie alejandro (@apparition9) reported

    @GunMediaSupport @Friday13thGame Still not working

  • ttvkadef10
    Ttvkadef10 (@ttvkadef10) reported

    @GunMediaSupport @Friday13thGame I still can’t login but my brother can

  • antwoinejohns16
    antwoine johnson (@antwoinejohns16) reported

    @GunMediaSupport @Friday13thGame The game totally broken I can’t even level up I’m still stuck on level 8 and I play few matches and I still stuck on the same level and my xp had stopped

  • JeremyA3239
    Jeremy Acevedo (@JeremyA3239) reported

    @GunMediaSupport @Friday13thGame Still can’t log in please fix’s this .

  • rdeforest1969
    Ron DeForest ( capitalism is death ) (@rdeforest1969) reported

    @Friday13thGame Yeah hey. My nephew logged into the game and saw he was at lvl 1. He was at lvl 150. I looked it up in case it was a glitch but there seems to be a ton of people having the same experience but only on the PlayStation. Is there something we can do?

  • FlashYT1_
    Destroyer1 (@FlashYT1_) reported

    @GunMediaSupport @Friday13thGame I have Been having the same issues From before When the issue got fixed but after some rounds my game didnt work and when i restarted my game and Did other Multiple things trying to fix my game It Still didnt work And i Reseted my Pc But it doesnt work Please help? Username zlruc

  • coryatkinson9
    Cory Atkinson (@coryatkinson9) reported

    @GunMediaSupport @Friday13thGame Any updates??? The servers are back on and I’m able to play online but it reverted me back to level 1 when I’m level 47. Please fix this.

  • mautzimo
    Mautzîmo Del Lecanté (@mautzimo) reported

    @GunMediaSupport @Friday13thGame WHERE THE HELL IS MY CP AND CHARACTERS GUN MEDIA. YOU HAVE F'ED THIS GAME ENOUGH FIX THIS BS

  • JmopsyJ
    JJmopsy (@JmopsyJ) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame Ye same issue man

  • iamstefanotadei
    𝑳𝒊𝒕𝒕𝒍𝒆 𝑴𝒐𝒏𝒔𝒕𝒆𝒓 🦄 (@iamstefanotadei) reported

    @GunMediaSupport @Friday13thGame The game is ok, but I lost my level 150 and my legendary perks, I had more than 3 million PP accumulated. This problem is plaguing everyone, just fix it... please !

  • SamHarr17427302
    Sam Harris (@SamHarr17427302) reported

    @GunMediaSupport @Friday13thGame My level 93 account got reset to level 1, can you please look into this and try to fix this?

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame We want our level 150s back we want our CP in our XP and our perks back we don't want the game to crash anymore and get a database login failure again to where it causes everybody to lose everything again

  • sxh29k9qrs
    Dominic Abdo (@sxh29k9qrs) reported

    @GunMediaSupport @Friday13thGame No way another database error bruh

  • SamHarr17427302
    Sam Harris (@SamHarr17427302) reported

    @GunMediaSupport @Friday13thGame It’s broken again, at least for me

  • richardpowens5
    Richard owens (@richardpowens5) reported

    @Friday13thGame gun media I was recently level 85 on Friday now I’m level 1 can you fix this

  • JWilliams6116
    Jeff Williams (@JWilliams6116) reported

    @Friday13thGame Getting a “failed to create game session. Verify you have internet”. My internet is fine. Please advise how to fix error. Thanks.

  • mr_biv_
    mr_biv (@mr_biv_) reported

    @Friday13thGame @GunMediaSupport I’m trying to login but it’s not working just the other day I was online and now it can log me in anymore. Is there a reason why this is happening? I’m on PS5 and my account is Mr_biv- . PLEASE FIX UR GAME

  • RENAT_DOSAEV
    R€NAT ™️ (@RENAT_DOSAEV) reported

    @GunMediaSupport @Friday13thGame Still have this problem with internet connection