1. Home
  2. Companies
  3. Friday The 13th: The Game
Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 100% Matchmaking (100%)

Live Outage Map

The most recent Friday The 13th: The Game outage reports came from the following cities:

CityProblem TypeReport Time
Lille Matchmaking 13 days ago
Watertown Sign in 6 months ago
Bremerton Online Play 6 months ago
Florence Sign in 1 year ago
Omaha Sign in 1 year ago
Calais Online Play 1 year ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    sooo is anyone having issues getting on to @Friday13thGame and getting their stats to reset when was last on ?? #FridayThe13thTheGame #FridayThe13th @GunMediaSupport

  • apparition9
    Eddie alejandro (@apparition9) reported

    @GunMediaSupport @Friday13thGame Still not working

  • Cuddlebugg77
    Lora (@Cuddlebugg77) reported from Bowling Green, Kentucky

    @Friday13thGame I cannot get on Friday but my daughter can from her play station when will this data base login failure be fixed

  • FlashYT1_
    Destroyer1 (@FlashYT1_) reported

    @GunMediaSupport @Friday13thGame I have Been having the same issues From before When the issue got fixed but after some rounds my game didnt work and when i restarted my game and Did other Multiple things trying to fix my game It Still didnt work And i Reseted my Pc But it doesnt work Please help? Username zlruc

  • coryatkinson9
    Cory Atkinson (@coryatkinson9) reported

    @GunMediaSupport @Friday13thGame Any updates??? The servers are back on and I’m able to play online but it reverted me back to level 1 when I’m level 47. Please fix this.

  • Cuddlebugg77
    Lora (@Cuddlebugg77) reported from Bowling Green, Kentucky

    @Friday13thGame I have been trying for two days to play and keep getting data base login failure verify internet. I don't everything my internet works etc. I have had this game for several years I got alot of legendary perks and I'm a level 150 those is ridiculous fix this

  • Antonio10720974
    Antonio King (@Antonio10720974) reported

    @GunMediaSupport @Friday13thGame i was level 140 and it reset me back to 1 today gun please fix this issue 😭😭😭😭

  • JeremyA3239
    Jeremy Acevedo (@JeremyA3239) reported

    @Friday13thGame It keeps taking back to level 1 This the second time I was at 140, then I went to level 1 start fresh from rank up to 22 then I’m back to level 1. What’s going on Friday the 13th. Please fix’s this . So annoying I can’t enjoy the game.

  • EusebioMuriel
    eusebio muriel (@EusebioMuriel) reported

    @Friday13thGame @GunMediaSupport any news with the problem reset level in the game?

  • Take_Them_Lzz
    Noob3 is my dad (@Take_Them_Lzz) reported

    @GunMediaSupport @Friday13thGame When are y’all gonna fix this???😭

  • ResidentDaniel2
    Daddy NORTH✨ (@ResidentDaniel2) reported

    @PlayStation #playstation are you aware @Friday13thGame has had all of our progress and earned achievements taken away and they refuse to respond to fans as for a fix? How can you sell a game in the marketplace with it being like this? @GunMediaSupport #videogames #games

  • BurtFletcher4
    Burt Fletcher (@BurtFletcher4) reported

    @GunMediaSupport @Friday13thGame The game is not working again. The game is not working again. The game is not working again. The game is not working again. The game is not working again.

  • Maggie_Queen66
    Maggie (@Maggie_Queen66) reported

    @Friday13thGame I'm very upset with the game, this database error ended my games..... I was at level 150, and when I went to check I'm at 1.... I'm outraged with the producers, it's time to resolve this. .. Detail was nothing for free, I invested in the game....

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?

  • Supaflyprince
    Ronnie (@Supaflyprince) reported

    @GunMediaSupport @Friday13thGame I no longer receive the database login failure but when I logged back on for the first time my account had been reset to level 1

  • H07261123
    H (@H07261123) reported

    @GunMediaSupport @Friday13thGame My account has been reset please fix this 🙏🏻

  • RichardRiccio10
    Richard Riccio (@RichardRiccio10) reported

    @GunMediaSupport @Friday13thGame Mine was fine the other day then later that night went down again please fix this

  • greg_1227
    Greg (@greg_1227) reported

    @GunMediaSupport @Friday13thGame It’s been almost two weeks for me. Lost literally everything and back at level 1 but I also can’t even play the game I get a database login error ? Is there a timeframe at least ?

  • osc330
    slasherology yt (@osc330) reported

    @BurtFletcher4 @GunMediaSupport @Friday13thGame Patience. They’re focusing on Texas chainsaw massacre rn. I don’t see the reason for them to go back and fix an old dead game

  • twitrisbad
    . (@twitrisbad) reported

    I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

  • voneschen0860
    Dylan Von Eschen (@voneschen0860) reported

    @GunMediaSupport @Friday13thGame On ps5 and ps4 I can only play the game for about 10 mins then get an error that makes u restart everything. Have deleted the game and redownloaded it but nothing works. Same thing is also happening for my friends on PlayStation.

  • MexMediumXL
    MediumPeroXL (@MexMediumXL) reported

    @Friday13thGame what happened to the game? Is it broken?

  • Xristakidiss
    Chris Xrds (@Xristakidiss) reported

    @GunMediaSupport @Friday13thGame Fix the 1 level bug

  • benya_tom
    Tom Benya (@benya_tom) reported

    @GunMediaSupport @Friday13thGame Just wondering if and when I will get all my stats back? Ever since the database errors I lost my level perks xp badges and tapes. The only thing still have is my trophies. Is there any updates?

  • unitedtxa
    tia ♥ (@unitedtxa) reported

    @GunMediaSupport @Friday13thGame omds fix this ****

  • SamHarr17427302
    Sam Harris (@SamHarr17427302) reported

    @GunMediaSupport @Friday13thGame My level 93 account got reset to level 1, can you please look into this and try to fix this?

  • TobyAlvizo3
    ToxicWalrus9000 (@TobyAlvizo3) reported from San Antonio, Texas

    @gunnmediagroup can y’all fix the crappy servers ? @Friday13thGame annoying

  • KyleKem11859338
    Kyle Kemp (@KyleKem11859338) reported

    @GunMediaSupport @Friday13thGame Level reset is also a big issue.

  • iidjscottybxz
    iidjscottybxz (@iidjscottybxz) reported

    @Friday13thGame please sort this out or fix it would be nice abit more support for the game is needed

  • hellnosaidhello
    luca cacciatore (@hellnosaidhello) reported

    @GunMediaSupport @Friday13thGame hello there i was able to login today but im back on lvl 1 should i wait and will it come back or do i have to get support?