1. Home
  2. Companies
  3. Friday The 13th: The Game
Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 100% Matchmaking (100%)

Live Outage Map

The most recent Friday The 13th: The Game outage reports came from the following cities:

CityProblem TypeReport Time
Lille Matchmaking 2 months ago
Watertown Sign in 7 months ago
Bremerton Online Play 8 months ago
Florence Sign in 1 year ago
Omaha Sign in 1 year ago
Calais Online Play 1 year ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • Supaflyprince
    Ronnie (@Supaflyprince) reported

    @GunMediaSupport @Friday13thGame I no longer receive the database login failure but when I logged back on for the first time my account had been reset to level 1

  • TheRealCDT1
    THEOfficialCDT (@TheRealCDT1) reported

    @Friday13thGame @GunMediaSupport FIX OUR GODDAMN GAME THAT WE PAID FOR. LEVEL AND PERKS GONE

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @KaiwenWae @Friday13thGame @GunMediaSupport But tried it just there and it was fine, so it might have just a minor glitch or something

  • kailey_mcclain
    Kailey McClain (@kailey_mcclain) reported

    @Friday13thGame the same database connectivity issue is happening again…what’s the deal? Is there a permanent solution? So frustrating!

  • TheRealCDT1
    THEOfficialCDT (@TheRealCDT1) reported

    @GunMediaSupport @Friday13thGame if u guys could fix it before when it's done this why not now? Why taking so long? FIX OUR GAME WE PAID FOR. restore our level,CP,perks, and Jason's.

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame We want our level 150s back we want our CP in our XP and our perks back we don't want the game to crash anymore and get a database login failure again to where it causes everybody to lose everything again

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame And another issue I need to bring a board here lately there's been a bug and the game to where you can't hardly kill Jason because he's going in stock mode or a shifts or a morphs out of the sweater that needs to stop

  • Death_X_2854
    Jesse Sims (@Death_X_2854) reported

    @GunMediaSupport @Friday13thGame Every since I got reset on the Friday the 13th game, my level is stuck and I can't level up to unlock stuff anymore, please fix it

  • antwoinejohns16
    antwoine johnson (@antwoinejohns16) reported

    @GunMediaSupport @Friday13thGame The game totally broken I can’t even level up I’m still stuck on level 8 and I play few matches and I still stuck on the same level and my xp had stopped

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @GunMediaSupport @Friday13thGame I can into the game but I am back to Level 1. I am a day 1 gamer of F13. You better fix this!

  • adamclark83
    Adam Clark (@adamclark83) reported

    @KimSBC @GunMediaSupport @Friday13thGame That's the problem when you have online, multiplayer-only games. If anything goes wrong with the developer, suddenly players' progress gets lost and any bugs don't get patched.

  • JmopsyJ
    JJmopsy (@JmopsyJ) reported

    @GunMediaSupport @Friday13thGame My Friday database login fail has been fixed, although it now says that I'm level 1 and I was previously level 56 I have no perks but yet my clothes have saved and so has my Jason skins

  • Cuddlebugg77
    Lora (@Cuddlebugg77) reported from Bowling Green, Kentucky

    @Friday13thGame I cannot get on Friday but my daughter can from her play station when will this data base login failure be fixed

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    sooo is anyone having issues getting on to @Friday13thGame and getting their stats to reset when was last on ?? #FridayThe13thTheGame #FridayThe13th @GunMediaSupport

  • sxh29k9qrs
    Dominic Abdo (@sxh29k9qrs) reported

    @GunMediaSupport @Friday13thGame No way another database error bruh

  • Lindsey_Ahhhhh
    lindsey uderwood (@Lindsey_Ahhhhh) reported

    @GunMediaSupport @Friday13thGame Now I can get in the game but all my perks and levels are gone. I better be back up to my level 115+ when this is over. How are you gonna take over a week to fix it.

  • itsmellixox
    melina ☆ ━ (@itsmellixox) reported

    now friday the 13th game is working but i'm back at level 1... @GunMediaSupport @Friday13thGame please fix that!

  • kimberleecorbi2
    kimberlee corbitt (@kimberleecorbi2) reported

    @GunMediaSupport @Friday13thGame Can u please fix everyone's game who got reset back to level 1 back to what theor current level was before the reset please and thank u

  • AdamQ227
    Adam Q (@AdamQ227) reported

    @Friday13thGame why does my game keep saying there’s an error? Every time I log on through ps plus it goes down before a game plays out? Please help me out

  • MichaelBienven8
    Michael Bienvenu JR (@MichaelBienven8) reported

    @Friday13thGame hello I have the Friday the 13th the game on Xbox series s next gen console and I am getting data base login failure for a week now can you please fix this thanks

  • mr_biv_
    mr_biv (@mr_biv_) reported

    @Friday13thGame @GunMediaSupport I can’t login into the servers. Just the other day I could now I can’t? Why is that? Others are having the same issue. Please fix ur game. My account is mr_biv- , I’m on PS5. Thanks

  • xashley136x
    Ashley 💕 (@xashley136x) reported

    Wtf is going on with the @Friday13thGame ??? Keeps saying error and kicking me out.

  • BDT44316961
    Ghost T (@BDT44316961) reported

    @Friday13thGame hey guys we can’t invite our friends to games on console. Maybe something you would look into? Anyone know how to fix this issue?

  • Tobz1987
    Tobz87 (@Tobz1987) reported

    @Friday13thGame and once again Friday 13th has been hit by Database login failure is it going to be fixed soon or will we be waiting 2 weeks or is that the end of f13? Just let us know wtf is going on and for the love of god reverse the resets to peoples accounts.

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Day 8 of asking you to do the right thing and communicate to your loyal F13 players on how you are fixing ongoing log-in errors, loss of levels, perks, CPs, etc. The last update on this was on 12/30- 24 days without effective communication. Do better.

  • mr_biv_
    mr_biv (@mr_biv_) reported

    @Friday13thGame @GunMediaSupport I’m trying to login but it’s not working just the other day I was online and now it can log me in anymore. Is there a reason why this is happening? I’m on PS5 and my account is Mr_biv- . PLEASE FIX UR GAME

  • Dio_Brando_93
    Its.....DIO (@Dio_Brando_93) reported

    @Friday13thGame Idk if I'm supposed tell yall or how to get in contact wit support but I lost all my perks and levels when that login error happened I'm back lvl1 and all my Jason still have their machetes and all my characters have their legendary perks on but everything's gone

  • NoDimezMatt
    Lemon Pepper Matt (@NoDimezMatt) reported

    @GunMediaSupport @Friday13thGame It’s still not working….

  • JeremyA3239
    Jeremy Acevedo (@JeremyA3239) reported

    @Friday13thGame It keeps taking back to level 1 This the second time I was at 140, then I went to level 1 start fresh from rank up to 22 then I’m back to level 1. What’s going on Friday the 13th. Please fix’s this . So annoying I can’t enjoy the game.

  • TracieLouise5
    Tracie Louise (@TracieLouise5) reported

    @Pobster8815 @GunMediaSupport @Friday13thGame Didn't they have this issue back in June/July and they sorted it? I don't know I'm just going on what I've been reading on YouTube, I've only been playing this for like 3 month, discovered it late.