1. Home
  2. Companies
  3. Friday The 13th: The Game
Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 100% Matchmaking (100%)

Live Outage Map

The most recent Friday The 13th: The Game outage reports came from the following cities:

CityProblem TypeReport Time
Lille Matchmaking 1 month ago
Watertown Sign in 7 months ago
Bremerton Online Play 7 months ago
Florence Sign in 1 year ago
Omaha Sign in 1 year ago
Calais Online Play 1 year ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardRiccio10
    Richard Riccio (@RichardRiccio10) reported

    @Friday13thGame The Game database login failure made me lose my savini Jason

  • RussianRocket10
    Morbid Mattski (@RussianRocket10) reported

    @BSummers1120 @GunMediaSupport @Friday13thGame What server issue? They haven’t had dedicated servers for a very long time when the game died the games are all individually hosted by one player in the lobby.

  • RichardRiccio10
    Richard Riccio (@RichardRiccio10) reported

    @GunMediaSupport @Friday13thGame Mine was fine the other day then later that night went down again please fix this

  • ScarfyTV
    ScarfyTV (@ScarfyTV) reported

    @GunMediaSupport have you an update on @Friday13thGame? There are still reports of database errors and, levels being reset. People have bought the game to play, not to have it sit dormant and collect cyber dust. #FridayThe13th #GunMedia

  • Xristakidiss
    Chris Xrds (@Xristakidiss) reported

    @GunMediaSupport @Friday13thGame Fix the 1 level bug

  • Antonio10720974
    Antonio King (@Antonio10720974) reported

    @GunMediaSupport @Friday13thGame i was level 140 and it reset me back to 1 today gun please fix this issue 😭😭😭😭

  • JmopsyJ
    JJmopsy (@JmopsyJ) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame Ye same issue man

  • PRoach316
    Mark (@PRoach316) reported

    @Friday13thGame was the progress issue ever fixed? Still at level 1 after completing 100%on Xbox and level 150 hundreds times over.

  • TracieLouise5
    Tracie Louise (@TracieLouise5) reported

    @Pobster8815 @GunMediaSupport @Friday13thGame Didn't they have this issue back in June/July and they sorted it? I don't know I'm just going on what I've been reading on YouTube, I've only been playing this for like 3 month, discovered it late.

  • Lindsey_Ahhhhh
    lindsey uderwood (@Lindsey_Ahhhhh) reported

    @GunMediaSupport @Friday13thGame Now I can get in the game but all my perks and levels are gone. I better be back up to my level 115+ when this is over. How are you gonna take over a week to fix it.

  • JWilliams6116
    Jeff Williams (@JWilliams6116) reported

    @Friday13thGame Getting a “failed to create game session. Verify you have internet”. My internet is fine. Please advise how to fix error. Thanks.

  • pitboss187
    james cooper (@pitboss187) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame I went from 125 to 0 hoping they could fix this. The game lets me log in now, but everything has been reset to zero. I played since day one and bought this game for 20 people lol

  • Impulse0420
    Richard Knowles (@Impulse0420) reported

    @Friday13thGame what is going on. It won't login. It says database failure. It works for my friend

  • FlashYT1_
    Destroyer1 (@FlashYT1_) reported

    @GunMediaSupport @Friday13thGame I have Been having the same issues From before When the issue got fixed but after some rounds my game didnt work and when i restarted my game and Did other Multiple things trying to fix my game It Still didnt work And i Reseted my Pc But it doesnt work Please help? Username zlruc

  • EusebioMuriel
    eusebio muriel (@EusebioMuriel) reported

    @Friday13thGame @GunMediaSupport any news with the problem reset level in the game?

  • apparition9
    Eddie alejandro (@apparition9) reported

    @GunMediaSupport @Friday13thGame Still not working

  • itsmellixox
    melina ☆ ━ (@itsmellixox) reported

    now friday the 13th game is working but i'm back at level 1... @GunMediaSupport @Friday13thGame please fix that!

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame We want our level 150s back we want our CP in our XP and our perks back we don't want the game to crash anymore and get a database login failure again to where it causes everybody to lose everything again

  • KimSBC
    Ranger Rosa Batateira (@KimSBC) reported

    @GunMediaSupport @Friday13thGame Friday the 13th has reverted me back to level 1. I was level 150 and unlocked everything. Now everything has been erased like I’ve never even played the game. Really hoping y’all can fix this and get all the stuff I unlocked back.

  • iidjscottybxz
    iidjscottybxz (@iidjscottybxz) reported

    @Friday13thGame please sort this out or fix it would be nice abit more support for the game is needed

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?

  • SmveCrimnL
    SlaughterGangCEO🩸 (@SmveCrimnL) reported

    @Friday13thGame having connectivity errors, is the whole database not working properly these last couple days?

  • Tobz1987
    Tobz87 (@Tobz1987) reported

    @Friday13thGame and once again Friday 13th has been hit by Database login failure is it going to be fixed soon or will we be waiting 2 weeks or is that the end of f13? Just let us know wtf is going on and for the love of god reverse the resets to peoples accounts.

  • bend_podcast
    Jewishseaslug (@bend_podcast) reported

    @GunMediaSupport @Friday13thGame My progress got reset pls fix this pls

  • ResidentDaniel2
    Daddy NORTH✨ (@ResidentDaniel2) reported

    @PlayStation #playstation are you aware @Friday13thGame has had all of our progress and earned achievements taken away and they refuse to respond to fans as for a fix? How can you sell a game in the marketplace with it being like this? @GunMediaSupport #videogames #games

  • benya_tom
    Tom Benya (@benya_tom) reported

    @GunMediaSupport @Friday13thGame Just wondering if and when I will get all my stats back? Ever since the database errors I lost my level perks xp badges and tapes. The only thing still have is my trophies. Is there any updates?

  • evan78705036
    layne (@evan78705036) reported

    @GunMediaSupport @Friday13thGame My data was completely reset after this database error is there any way to get it back

  • thecryptbro
    The CryptBro (@thecryptbro) reported

    @rampaig6 @GunMediaSupport @Friday13thGame Never seen such a lackluster poverty response to a gaming issue before

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Day 8 of asking you to do the right thing and communicate to your loyal F13 players on how you are fixing ongoing log-in errors, loss of levels, perks, CPs, etc. The last update on this was on 12/30- 24 days without effective communication. Do better.

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame You ************* have ignored all three of my emails about your ****** ******* game resetting my level back to 1. Answer and fix this issue or I want my money back. ******* sacks of ****