1. Home
  2. Companies
  3. Friday The 13th: The Game
Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • ResidentDaniel2
    Daddy NORTH✨ (@ResidentDaniel2) reported

    @PlayStation #playstation are you aware @Friday13thGame has had all of our progress and earned achievements taken away and they refuse to respond to fans as for a fix? How can you sell a game in the marketplace with it being like this? @GunMediaSupport #videogames #games

  • WillyTRachels
    Will Rachels (@WillyTRachels) reported

    @MeganMICo @GunMediaSupport @Friday13thGame Sadly no, I just tested it not long ago. Now it won’t let me login. So many issues with this game. I’m being patient and hoping gun media support can’t fix everything. 🤞

  • KingRobertson34
    king Robertson (@KingRobertson34) reported

    Honestly. People rather play @Friday13thGame more than @DeadbyDaylight . I'm sorry had to fix your bots than people will play @DeadbyDaylight more

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame ******* scumbags. You won't answer tweets, emails, and you shut your forums down. Someone from your ******* team better ******* contact me and fix this situation or else.

  • SDogs5555
    snoopy dogs5555 (@SDogs5555) reported

    @GunMediaSupport @Friday13thGame Can’t even login lol

  • Kaleb99487582
    Kaleb (@Kaleb99487582) reported

    @Friday13thGame still having connection issues! Please help! PS5

  • MasonBittle4
    Mason Bittle (@MasonBittle4) reported

    @GunMediaSupport @Friday13thGame My level is back to 1 it was at 150 please fix it

  • Christo93256167
    The_rand0m_dude (@Christo93256167) reported

    @Friday13thGame So the game is working well but can you please tell me why I got reset back to lvl 1😭.please fix this problem 🙏

  • TjH1998_
    Tj (@TjH1998_) reported

    @shamarie_c @GunMediaSupport @Friday13thGame If they don’t fix it I won’t play friday again but I will get the Texas chainsaw game

  • CoreyGamesYT
    Corey Games (@CoreyGamesYT) reported

    @GunMediaSupport @Friday13thGame So can u make a post rn because it still says database login failure

  • JmopsyJ
    JJmopsy (@JmopsyJ) reported

    @GunMediaSupport @Friday13thGame My Friday database login fail has been fixed, although it now says that I'm level 1 and I was previously level 56 I have no perks but yet my clothes have saved and so has my Jason skins

  • theboy_trello
    LATRELL ❤️‍🩹 (@theboy_trello) reported

    @GunMediaSupport @Friday13thGame I hope they fix it

  • TobyAlvizo3
    ToxicWalrus9000 (@TobyAlvizo3) reported from San Antonio, Texas

    @gunnmediagroup can y’all fix the crappy servers ? @Friday13thGame annoying

  • coryatkinson9
    Cory Atkinson (@coryatkinson9) reported

    @GunMediaSupport @Friday13thGame Any updates??? The servers are back on and I’m able to play online but it reverted me back to level 1 when I’m level 47. Please fix this.

  • SamHarr17427302
    Sam Harris (@SamHarr17427302) reported

    @GunMediaSupport @Friday13thGame My level 93 account got reset to level 1, can you please look into this and try to fix this?

  • Gregwill11
    SneakyBoyProductions😏 (@Gregwill11) reported

    So this @Friday13thGame glitch is just here to stay then huh ok I guess kinda annoying, but whatever.

  • KimSBC
    Ranger Rosa Batateira (@KimSBC) reported

    @GunMediaSupport @Friday13thGame Friday the 13th has reverted me back to level 1. I was level 150 and unlocked everything. Now everything has been erased like I’ve never even played the game. Really hoping y’all can fix this and get all the stuff I unlocked back.

  • KILLUMINATI_200
    **** (@KILLUMINATI_200) reported

    @GunMediaSupport @Friday13thGame Guys I found a FIX!!!! First take the game out, reset the PlayStation/Xbox, hold down the main button for 5mins and turn the console on again and insert the disk. 100% Working, I did it last night

  • slimeprint
    (@slimeprint) reported

    @GunMediaSupport @Friday13thGame fix my level…

  • ConnorShrek
    Connor Shrek (@ConnorShrek) reported

    @GunMediaSupport @Friday13thGame I hope you guys fix it 😭

  • BigSexHaver_
    Big Sex Haver (@BigSexHaver_) reported

    @Friday13thGame fix ur servers this **** getting unplayable

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @Yer_Maws_Da @Friday13thGame @GunMediaSupport just that the game would still be the game is still available to play online through peer-to-peer matchmaking. and haven't had a issue getting into a match when i played it

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?

  • hellnosaidhello
    luca cacciatore (@hellnosaidhello) reported

    @GunMediaSupport @Friday13thGame hello there i was able to login today but im back on lvl 1 should i wait and will it come back or do i have to get support?

  • voneschen0860
    Dylan Von Eschen (@voneschen0860) reported

    @GunMediaSupport @Friday13thGame On ps5 and ps4 I can only play the game for about 10 mins then get an error that makes u restart everything. Have deleted the game and redownloaded it but nothing works. Same thing is also happening for my friends on PlayStation.

  • Antonio10720974
    Antonio King (@Antonio10720974) reported

    @GunMediaSupport @Friday13thGame i was level 140 and it reset me back to ley1 gun please fix this issue please 😭😭😭

  • PatrickPadawan
    Padawan Patrick (@PatrickPadawan) reported

    @GunMediaSupport @Friday13thGame Mine worked for a day or so, and is now back to not working. Lolz,and it erased my progress (I was 150!). Yall gotta figure this out. Christ, just do a new game with no existing IP so u never hafta worry about silly ****

  • pitboss187
    james cooper (@pitboss187) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame I went from 125 to 0 hoping they could fix this. The game lets me log in now, but everything has been reset to zero. I played since day one and bought this game for 20 people lol

  • JWilliams6116
    Jeff Williams (@JWilliams6116) reported

    @Friday13thGame Getting a “failed to create game session. Verify you have internet”. My internet is fine. Please advise how to fix error. Thanks.

  • WarviN01
    WarviN (@WarviN01) reported

    @_GiannaBo @GunMediaSupport @Friday13thGame Gianna ever got an answer for this ? we are suffering from the same problem ...