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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

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Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 100% Matchmaking (100%)

Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • kailey_mcclain
    Kailey McClain (@kailey_mcclain) reported

    @Friday13thGame the same database connectivity issue is happening again…what’s the deal? Is there a permanent solution? So frustrating!

  • AzylnNB
    Azyln (@AzylnNB) reported

    @GunMediaSupport @Friday13thGame Please fix it 🥲

  • Nike27131322
    Nike (@Nike27131322) reported

    @GunMediaSupport @Friday13thGame Worst video game connection ever!! I lost my level and was dropped to Level 1. Everything I earned is gone. You guys need to seriously fix this, I’m sure nobody paid for this game to be ripped off, and waste time regaining awards we’ve already earned!

  • Supaflyprince
    Ronnie (@Supaflyprince) reported

    @GunMediaSupport @Friday13thGame I no longer receive the database login failure but when I logged back on for the first time my account had been reset to level 1

  • RichardRiccio10
    Richard Riccio (@RichardRiccio10) reported

    @GunMediaSupport @Friday13thGame Mine was fine the other day then later that night went down again please fix this

  • SwitchXil
    SwitchXIL_¥¥¥ (@SwitchXil) reported

    @GunMediaSupport @Friday13thGame finally was able to login, unfortunately everything on my account was reset…at least I get to play :) I hope y’all are able to resolve the issue soon.

  • Zanco96
    Grizzilla (@Zanco96) reported

    Trying to play @Friday13thGame but can only play offline. Keep getting login failure. What a day to have this happen!!

  • daGoatMarlo
    999☆TPNEHYPE☆ (@daGoatMarlo) reported

    Maybe not since @Friday13thGame wants to crash mid game every. Single. Time. I cannot get a whole match in and now I'm just frustrated asf

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame ******* scumbags. You won't answer tweets, emails, and you shut your forums down. Someone from your ******* team better ******* contact me and fix this situation or else.

  • HaileyPete1
    HaileyPete (@HaileyPete1) reported

    @Friday13thGame @GunMediaSupport database login error for Friday the 13th on Xbox series X. Only offline play is available at the moment. Pls fix!

  • Antonio10720974
    Antonio King (@Antonio10720974) reported

    @GunMediaSupport @Friday13thGame i was level 140 and it reset me back to ley1 gun please fix this issue please 😭😭😭

  • A_Random_Queer1
    Gay (@A_Random_Queer1) reported

    @Friday13thGame what a way to spend Friday the 13th, I’m back at level 80, my perks work, points are normal. But not for my friend it has completely restarted her level and now she has to rework her way back up. Please fix the game this has been our favorite things to play.

  • TheRealCDT1
    THEOfficialCDT (@TheRealCDT1) reported

    @Friday13thGame @GunMediaSupport FIX OUR GODDAMN GAME THAT WE PAID FOR. LEVEL AND PERKS GONE

  • Lacey100295
    Lacey Ferguson (@Lacey100295) reported

    @GunMediaSupport @Friday13thGame I was able to play on 1/3 and 1/4 but when I tried to play today on 1/5 it wouldn’t allow me to sign in

  • RussianRocket10
    Morbid Mattski (@RussianRocket10) reported

    @BSummers1120 @GunMediaSupport @Friday13thGame What server issue? They haven’t had dedicated servers for a very long time when the game died the games are all individually hosted by one player in the lobby.

  • coryatkinson9
    Cory Atkinson (@coryatkinson9) reported

    @GunMediaSupport @Friday13thGame Any updates??? The servers are back on and I’m able to play online but it reverted me back to level 1 when I’m level 47. Please fix this.

  • Carter07288679
    Carter (@Carter07288679) reported

    @GunMediaSupport @Friday13thGame Can you please fix the level glitch please? I was level 150 then one day I was back to level 1 and lost all my perks counslers and Jason’s and weapon kills/non weapon kills.

  • PCoatr
    Parker Coatr (@PCoatr) reported

    @GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370

  • ScarfyTV
    ScarfyTV (@ScarfyTV) reported

    @GunMediaSupport have you an update on @Friday13thGame? There are still reports of database errors and, levels being reset. People have bought the game to play, not to have it sit dormant and collect cyber dust. #FridayThe13th #GunMedia

  • WainerdWayne
    Moldilocks (@WainerdWayne) reported from Providence, Rhode Island

    @GunMediaSupport @Friday13thGame I lost all my progress I worked for after all these years on my switch. What’s the deal? Had log in errors a few weeks back. Finally tried to log in and was at a level 1.

  • KILLUMINATI_200
    **** (@KILLUMINATI_200) reported

    @GunMediaSupport @Friday13thGame Guys I found a FIX!!!! First take the game out, reset the PlayStation/Xbox, hold down the main button for 5mins and turn the console on again and insert the disk. 100% Working, I did it last night

  • iidjscottybxz
    iidjscottybxz (@iidjscottybxz) reported

    @Friday13thGame please sort this out or fix it would be nice abit more support for the game is needed

  • FlashYT1_
    Destroyer1 (@FlashYT1_) reported

    @GunMediaSupport @Friday13thGame I have Been having the same issues From before When the issue got fixed but after some rounds my game didnt work and when i restarted my game and Did other Multiple things trying to fix my game It Still didnt work And i Reseted my Pc But it doesnt work Please help? Username zlruc

  • rdeforest1969
    Ron DeForest ( capitalism is death ) (@rdeforest1969) reported

    @Friday13thGame Yeah hey. My nephew logged into the game and saw he was at lvl 1. He was at lvl 150. I looked it up in case it was a glitch but there seems to be a ton of people having the same experience but only on the PlayStation. Is there something we can do?

  • Javnik27
    javnik 27 (@Javnik27) reported

    @Friday13thGame Still shows database login failure 😕

  • PatrickPadawan
    Padawan Patrick (@PatrickPadawan) reported

    @GunMediaSupport @Friday13thGame Mine worked for a day or so, and is now back to not working. Lolz,and it erased my progress (I was 150!). Yall gotta figure this out. Christ, just do a new game with no existing IP so u never hafta worry about silly ****

  • pitboss187
    james cooper (@pitboss187) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame I went from 125 to 0 hoping they could fix this. The game lets me log in now, but everything has been reset to zero. I played since day one and bought this game for 20 people lol

  • twitrisbad
    . (@twitrisbad) reported

    I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @Friday13thGame punk *** pieces of ****. I have contact you by tweets and nothing. I have contacted you by email and nothing. You scumbags need to fix the issue of my level being reset to 70 something to 1. I'm ready for legal action

  • AdamQ227
    Adam Q (@AdamQ227) reported

    @Friday13thGame why does my game keep saying there’s an error? Every time I log on through ps plus it goes down before a game plays out? Please help me out