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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

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Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • PCoatr
    Parker Coatr (@PCoatr) reported

    @GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370

  • BDT44316961
    Ghost T (@BDT44316961) reported

    @Friday13thGame hey guys we can’t invite our friends to games on console. Maybe something you would look into? Anyone know how to fix this issue?

  • JeremyA3239
    Jeremy Acevedo (@JeremyA3239) reported

    @GunMediaSupport @Friday13thGame Still can’t log in please fix’s this .

  • iAmHunterific
    🔥Hunter Spano🔥 (@iAmHunterific) reported

    @TracieLouise5 @GunMediaSupport @Friday13thGame The main reason they stated stopping work was to prevent getting in trouble. They were never told to cease and desist any work on the game. They simply didn’t want to get in trouble. Now Victor Miller and Horror Inc are literally working together on the next Friday movie now tho

  • PatrickPadawan
    Padawan Patrick (@PatrickPadawan) reported

    @GunMediaSupport @Friday13thGame Mine worked for a day or so, and is now back to not working. Lolz,and it erased my progress (I was 150!). Yall gotta figure this out. Christ, just do a new game with no existing IP so u never hafta worry about silly ****

  • evan78705036
    layne (@evan78705036) reported

    @GunMediaSupport @Friday13thGame My data was completely reset after this database error is there any way to get it back

  • TheDysfunctio14
    TheDysfunctionalVet (@TheDysfunctio14) reported

    So @Friday13thGame is down for me and a few viewers (Xbox One)…any chance some loyal players can get a good update on the issue and response unlike that bot response from when it was down a few weeks ago @fearthegun @GunMediaSupport ?

  • RichardRiccio10
    Richard Riccio (@RichardRiccio10) reported

    @Friday13thGame The Game database login failure made me lose my savini Jason

  • jhazgxo
    Jhaz (@jhazgxo) reported

    @Friday13thGame I was level 37 almost 38 today and when I logged back in on the game I’m back to level 1 please fix it 😭

  • unitedtxa
    tia ♥ (@unitedtxa) reported

    @GunMediaSupport @Friday13thGame omds fix this ****

  • Gregwill11
    SneakyBoyProductions😏 (@Gregwill11) reported

    So this @Friday13thGame glitch is just here to stay then huh ok I guess kinda annoying, but whatever.

  • KimSBC
    Ranger Rosa Batateira (@KimSBC) reported

    @GunMediaSupport @Friday13thGame Friday the 13th has reverted me back to level 1. I was level 150 and unlocked everything. Now everything has been erased like I’ve never even played the game. Really hoping y’all can fix this and get all the stuff I unlocked back.

  • osc330
    slasherology yt (@osc330) reported

    @BurtFletcher4 @GunMediaSupport @Friday13thGame Patience. They’re focusing on Texas chainsaw massacre rn. I don’t see the reason for them to go back and fix an old dead game

  • Shape_1978
    TheShape_1978 (@Shape_1978) reported

    @Rozsea11 @Friday13thGame No problem.

  • Maggie_Queen66
    Maggie (@Maggie_Queen66) reported

    @Friday13thGame I'm very upset with the game, this database error ended my games..... I was at level 150, and when I went to check I'm at 1.... I'm outraged with the producers, it's time to resolve this. .. Detail was nothing for free, I invested in the game....

  • coryatkinson9
    Cory Atkinson (@coryatkinson9) reported

    @GunMediaSupport @Friday13thGame Any updates??? The servers are back on and I’m able to play online but it reverted me back to level 1 when I’m level 47. Please fix this.

  • hellnosaidhello
    luca cacciatore (@hellnosaidhello) reported

    @GunMediaSupport @Friday13thGame hello there i was able to login today but im back on lvl 1 should i wait and will it come back or do i have to get support?

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Day 8 of asking you to do the right thing and communicate to your loyal F13 players on how you are fixing ongoing log-in errors, loss of levels, perks, CPs, etc. The last update on this was on 12/30- 24 days without effective communication. Do better.

  • HaileyPete1
    HaileyPete (@HaileyPete1) reported

    @Friday13thGame @GunMediaSupport database login error for Friday the 13th on Xbox series X. Only offline play is available at the moment. Pls fix!

  • RENAT_DOSAEV
    R€NAT ™️ (@RENAT_DOSAEV) reported

    @GunMediaSupport @Friday13thGame Still have this problem with internet connection

  • JmopsyJ
    JJmopsy (@JmopsyJ) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame Ye same issue man

  • Lacey100295
    Lacey Ferguson (@Lacey100295) reported

    @GunMediaSupport @Friday13thGame I was able to play on 1/3 and 1/4 but when I tried to play today on 1/5 it wouldn’t allow me to sign in

  • RaffetyNick19
    Nick Raffety (@RaffetyNick19) reported

    @GunMediaSupport @Friday13thGame Can y’all please like hurry up and fix the game cause I’m tired of playing offline mode just got into playing again and it worked for a couple hours the other day and then back to its bs of not working and it restarted me too back at Level 1

  • H07261123
    H (@H07261123) reported

    @GunMediaSupport @Friday13thGame My account has been reset please fix this 🙏🏻

  • vexx0927
    Jason Richardson (@vexx0927) reported

    @GunMediaSupport @Friday13thGame Please fix this issue and return all my levels. Vexx0927 PSN...

  • slimeprint
    (@slimeprint) reported

    @GunMediaSupport @Friday13thGame fix my level…

  • SamHarr17427302
    Sam Harris (@SamHarr17427302) reported

    @GunMediaSupport @Friday13thGame It’s broken again, at least for me

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame ******* scumbags. You won't answer tweets, emails, and you shut your forums down. Someone from your ******* team better ******* contact me and fix this situation or else.

  • Dio_Brando_93
    Its.....DIO (@Dio_Brando_93) reported

    @Friday13thGame Idk if I'm supposed tell yall or how to get in contact wit support but I lost all my perks and levels when that login error happened I'm back lvl1 and all my Jason still have their machetes and all my characters have their legendary perks on but everything's gone