1. Home
  2. Companies
  3. Friday The 13th: The Game
Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleKem11859338
    Kyle Kemp (@KyleKem11859338) reported

    @GunMediaSupport @Friday13thGame Level reset is also a big issue.

  • MexMediumXL
    MediumPeroXL (@MexMediumXL) reported

    @Friday13thGame what happened to the game? Is it broken?

  • Carter07288679
    Carter (@Carter07288679) reported

    @GunMediaSupport @Friday13thGame Can you please fix the level glitch please? I was level 150 then one day I was back to level 1 and lost all my perks counslers and Jason’s and weapon kills/non weapon kills.

  • rdeforest1969
    Ron DeForest ( capitalism is death ) (@rdeforest1969) reported

    @Friday13thGame Yeah hey. My nephew logged into the game and saw he was at lvl 1. He was at lvl 150. I looked it up in case it was a glitch but there seems to be a ton of people having the same experience but only on the PlayStation. Is there something we can do?

  • xashley136x
    Ashley 💕 (@xashley136x) reported

    Wtf is going on with the @Friday13thGame ??? Keeps saying error and kicking me out.

  • Shape_1978
    TheShape_1978 (@Shape_1978) reported

    @Rozsea11 @Friday13thGame No problem.

  • lordcuckingham
    san dolo (@lordcuckingham) reported

    @GunMediaSupport @Friday13thGame Day 3 of not being able to sign in. Same message. database login failure

  • ReAnimateHer_
    ReAnimateHer (@ReAnimateHer_) reported

    @MichaelLakeArt @fearthegun @Friday13thGame Yea they fixed it. However me and my friends could not play yesterday. We all kept getting errors. Also my 150 was reset to level 1

  • WarviN01
    WarviN (@WarviN01) reported

    @_GiannaBo @GunMediaSupport @Friday13thGame Gianna ever got an answer for this ? we are suffering from the same problem ...

  • Lacey100295
    Lacey Ferguson (@Lacey100295) reported

    @GunMediaSupport @Friday13thGame I was able to play on 1/3 and 1/4 but when I tried to play today on 1/5 it wouldn’t allow me to sign in

  • Patrickstar0789
    Patrickstar0 (@Patrickstar0789) reported

    @GunMediaSupport @Friday13thGame I was lvl 150 now I'm lvl 1 and it doesn't even let me lvl up pls fix ur game

  • coryatkinson9
    Cory Atkinson (@coryatkinson9) reported

    @GunMediaSupport @Friday13thGame It’s now February 1st and still no updates on anything. Everyone’s perks and badges are gone and it looks like nothing is being done about it. Also if a host decides to leave the game it should automatically add a new host.. NOT END THE GAME ENTIRELY! FIX THIS PLS!

  • XCreatorTV
    X-Creator TV (@XCreatorTV) reported

    @Friday13thGame after the login error, everything in my locker gone

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @Yer_Maws_Da @Friday13thGame @GunMediaSupport just that the game would still be the game is still available to play online through peer-to-peer matchmaking. and haven't had a issue getting into a match when i played it

  • ConnorShrek
    Connor Shrek (@ConnorShrek) reported

    @GunMediaSupport @Friday13thGame I hope you guys fix it 😭

  • Maggie_Queen66
    Maggie (@Maggie_Queen66) reported

    @Friday13thGame I'm very upset with the game, this database error ended my games..... I was at level 150, and when I went to check I'm at 1.... I'm outraged with the producers, it's time to resolve this. .. Detail was nothing for free, I invested in the game....

  • TheRealCDT1
    THEOfficialCDT (@TheRealCDT1) reported

    @GunMediaSupport @Friday13thGame if u guys could fix it before when it's done this why not now? Why taking so long? FIX OUR GAME WE PAID FOR. restore our level,CP,perks, and Jason's.

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame You ************* have ignored all three of my emails about your ****** ******* game resetting my level back to 1. Answer and fix this issue or I want my money back. ******* sacks of ****

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame An update is well deserved there's still people that play it they're still people that follow the Friday the 13th community so how come there's no update to fix the issues

  • TheDysfunctio14
    TheDysfunctionalVet (@TheDysfunctio14) reported

    So @Friday13thGame is down for me and a few viewers (Xbox One)…any chance some loyal players can get a good update on the issue and response unlike that bot response from when it was down a few weeks ago @fearthegun @GunMediaSupport ?

  • BossFiregold
    Firegold Boss (@BossFiregold) reported

    @GunMediaSupport @Friday13thGame I still have the problem with connecting and from what I've seen some can play

  • KimSBC
    Ranger Rosa Batateira (@KimSBC) reported

    @GunMediaSupport @Friday13thGame Friday the 13th has reverted me back to level 1. I was level 150 and unlocked everything. Now everything has been erased like I’ve never even played the game. Really hoping y’all can fix this and get all the stuff I unlocked back.

  • RichardRiccio10
    Richard Riccio (@RichardRiccio10) reported

    @Friday13thGame The Game database login failure made me lose my savini Jason

  • evan78705036
    layne (@evan78705036) reported

    @GunMediaSupport @Friday13thGame My data was completely reset after this database error is there any way to get it back

  • NicoleLong77
    Nicole Long (@NicoleLong77) reported

    @GunMediaSupport @Friday13thGame I’m having issues with logging on to the game tonight says check internet connection but I’m connect so not sure what’s going on.

  • apparition9
    Eddie alejandro (@apparition9) reported

    @GunMediaSupport @Friday13thGame Still not working

  • mautzimo
    Mautzîmo Del Lecanté (@mautzimo) reported

    @GunMediaSupport @Friday13thGame WHERE THE HELL IS MY CP AND CHARACTERS GUN MEDIA. YOU HAVE F'ED THIS GAME ENOUGH FIX THIS BS

  • Death_X_2854
    Jesse Sims (@Death_X_2854) reported

    @GunMediaSupport @Friday13thGame Every since I got reset on Friday the 13th game, my level is stuck and I can't level up to unlock anything, please fix it

  • HaileyPete1
    HaileyPete (@HaileyPete1) reported

    @Friday13thGame @GunMediaSupport database login error for Friday the 13th on Xbox series X. Only offline play is available at the moment. Pls fix!

  • Tobz1987
    Tobz87 (@Tobz1987) reported

    @Friday13thGame and once again Friday 13th has been hit by Database login failure is it going to be fixed soon or will we be waiting 2 weeks or is that the end of f13? Just let us know wtf is going on and for the love of god reverse the resets to peoples accounts.