Friday The 13th: The Game status: server issues and outage reports

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Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 28, 8:40 AM EDT	0	0
Jul 28, 9:00 AM EDT	0	0
Jul 28, 9:20 AM EDT	0	0
Jul 28, 9:40 AM EDT	0	0
Jul 28, 10:00 AM EDT	0	0
Jul 28, 10:20 AM EDT	0	0
Jul 28, 10:40 AM EDT	0	0
Jul 28, 11:00 AM EDT	0	0
Jul 28, 11:20 AM EDT	0	0
Jul 28, 11:40 AM EDT	0	0
Jul 28, 12:00 PM EDT	0	0
Jul 28, 12:20 PM EDT	0	0
Jul 28, 12:40 PM EDT	0	0
Jul 28, 1:00 PM EDT	0	0
Jul 28, 1:20 PM EDT	0	0
Jul 28, 1:40 PM EDT	0	0
Jul 28, 2:00 PM EDT	0	0
Jul 28, 2:20 PM EDT	0	0
Jul 28, 2:40 PM EDT	0	0
Jul 28, 3:00 PM EDT	0	0
Jul 28, 3:20 PM EDT	0	0
Jul 28, 3:40 PM EDT	0	0
Jul 28, 4:00 PM EDT	0	0
Jul 28, 4:20 PM EDT	0	0
Jul 28, 4:40 PM EDT	0	0
Jul 28, 5:00 PM EDT	0	0
Jul 28, 5:20 PM EDT	0	0
Jul 28, 5:40 PM EDT	0	0
Jul 28, 6:00 PM EDT	0	0
Jul 28, 6:20 PM EDT	0	0
Jul 28, 6:40 PM EDT	0	0
Jul 28, 7:00 PM EDT	0	0
Jul 28, 7:20 PM EDT	0	0
Jul 28, 7:40 PM EDT	0	0
Jul 28, 8:00 PM EDT	0	0
Jul 28, 8:20 PM EDT	0	0
Jul 28, 8:40 PM EDT	0	0
Jul 28, 9:00 PM EDT	0	0
Jul 28, 9:20 PM EDT	0	0
Jul 28, 9:40 PM EDT	0	0
Jul 28, 10:00 PM EDT	0	0
Jul 28, 10:20 PM EDT	0	0
Jul 28, 10:40 PM EDT	0	0
Jul 28, 11:00 PM EDT	0	0
Jul 28, 11:20 PM EDT	0	0
Jul 28, 11:40 PM EDT	0	0
Jul 29, 12:00 AM EDT	0	0
Jul 29, 12:20 AM EDT	0	0
Jul 29, 12:40 AM EDT	0	0
Jul 29, 1:00 AM EDT	0	0
Jul 29, 1:20 AM EDT	0	0
Jul 29, 1:40 AM EDT	0	0
Jul 29, 2:00 AM EDT	0	0
Jul 29, 2:20 AM EDT	0	0
Jul 29, 2:40 AM EDT	0	0
Jul 29, 3:00 AM EDT	0	0
Jul 29, 3:20 AM EDT	0	0
Jul 29, 3:40 AM EDT	0	0
Jul 29, 4:00 AM EDT	0	0
Jul 29, 4:20 AM EDT	0	0
Jul 29, 4:40 AM EDT	0	0
Jul 29, 5:00 AM EDT	0	0
Jul 29, 5:20 AM EDT	0	0
Jul 29, 5:40 AM EDT	0	0
Jul 29, 6:00 AM EDT	0	0
Jul 29, 6:20 AM EDT	0	0
Jul 29, 6:40 AM EDT	0	0
Jul 29, 7:00 AM EDT	0	0
Jul 29, 7:20 AM EDT	0	0
Jul 29, 7:40 AM EDT	0	0
Jul 29, 8:00 AM EDT	0	0
Jul 29, 8:20 AM EDT	0	0
Jul 29, 8:40 AM EDT	0	0

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

Matchmaking (100%)

Live Outage Map

The most recent Friday The 13th: The Game outage reports came from the following cities:

City	Problem Type	Report Time
Lille	Matchmaking	28 days ago
Watertown	Sign in	7 months ago
Bremerton	Online Play	7 months ago
Florence	Sign in	1 year ago
Omaha	Sign in	1 year ago
Calais	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

layne (@evan78705036) reported 1 minute ago
@GunMediaSupport @Friday13thGame My data was completely reset after this database error is there any way to get it back
antwoine johnson (@antwoinejohns16) reported 2 minutes ago
@GunMediaSupport @Friday13thGame The game totally broken I can’t even level up I’m still stuck on level 8 and I play few matches and I still stuck on the same level and my xp had stopped
Nike (@Nike27131322) reported 3 minutes ago
@GunMediaSupport @Friday13thGame Worst video game connection ever!! I lost my level and was dropped to Level 1. Everything I earned is gone. You guys need to seriously fix this, I’m sure nobody paid for this game to be ripped off, and waste time regaining awards we’ve already earned!
Parker Coatr (@PCoatr) reported 4 minutes ago
@GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370
snoopy dogs5555 (@SDogs5555) reported 5 minutes ago
@GunMediaSupport @Friday13thGame Can’t even login lol
luca cacciatore (@hellnosaidhello) reported 8 minutes ago
@GunMediaSupport @Friday13thGame hello there i was able to login today but im back on lvl 1 should i wait and will it come back or do i have to get support?
. (@twitrisbad) reported 8 minutes ago
I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame
iidjscottybxz (@iidjscottybxz) reported 12 minutes ago
@Friday13thGame please sort this out or fix it would be nice abit more support for the game is needed
Ethan (@Ethan74599262) reported 16 minutes ago
@GunMediaSupport @Friday13thGame Do you think you guys could possibly fix the level glitch I'm level one again and I don't have any perks can't level up or anything
Padawan Patrick (@PatrickPadawan) reported 17 minutes ago
@GunMediaSupport @Friday13thGame Mine worked for a day or so, and is now back to not working. Lolz,and it erased my progress (I was 150!). Yall gotta figure this out. Christ, just do a new game with no existing IP so u never hafta worry about silly ****
THEOfficialCDT (@TheRealCDT1) reported 17 minutes ago
@Friday13thGame @GunMediaSupport FIX OUR GODDAMN GAME THAT WE PAID FOR. LEVEL AND PERKS GONE
🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported 20 minutes ago
@fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?
Anthony Bethell (@AnthonyBethell2) reported 23 minutes ago
@GunMediaSupport @Friday13thGame You ************* have ignored all three of my emails about your ****** ******* game resetting my level back to 1. Answer and fix this issue or I want my money back. ******* sacks of ****
Dreadder (@Dreadder272) reported 25 minutes ago
@GunMediaSupport @Friday13thGame Ok the games back but I’m level one y’all 😩 please tell you’re gonna fix this
SlaughterGangCEO🩸 (@SmveCrimnL) reported 28 minutes ago
@Friday13thGame having connectivity errors, is the whole database not working properly these last couple days?
Antonio King (@Antonio10720974) reported 29 minutes ago
@GunMediaSupport @Friday13thGame i was level 140 and it reset me back to ley1 gun please fix this issue please 😭😭😭
Carter (@Carter07288679) reported 29 minutes ago
@GunMediaSupport @Friday13thGame Can you please fix the level glitch please? I was level 150 then one day I was back to level 1 and lost all my perks counslers and Jason’s and weapon kills/non weapon kills.
Lora (@Cuddlebugg77) reported 31 minutes ago from Bowling Green, Kentucky
@Friday13thGame I have been trying for two days to play and keep getting data base login failure verify internet. I don't everything my internet works etc. I have had this game for several years I got alot of legendary perks and I'm a level 150 those is ridiculous fix this
Gianna (@_GiannaBo) reported 36 minutes ago
@GunMediaSupport @Friday13thGame Went on to play today, my level reset back to 1. Got not jason’s, counselors, perks, or kills. Please help restore this issue.
lol (@shutupidclol112) reported 36 minutes ago
@GunMediaSupport @Friday13thGame guys i dont think they are going to fix the lost progress…
Connor / BhoyCon (@Bhoycon1) reported 37 minutes ago
sooo is anyone having issues getting on to @Friday13thGame and getting their stats to reset when was last on ?? #FridayThe13thTheGame #FridayThe13th @GunMediaSupport
Ashley 💕 (@xashley136x) reported 45 minutes ago
Wtf is going on with the @Friday13thGame ??? Keeps saying error and kicking me out.
Richard Riccio (@RichardRiccio10) reported 46 minutes ago
@GunMediaSupport @Friday13thGame Mine was fine the other day then later that night went down again please fix this
Ttvkadef10 (@ttvkadef10) reported 46 minutes ago
@GunMediaSupport @Friday13thGame I still can’t login but my brother can
Grizzilla (@Zanco96) reported 48 minutes ago
Trying to play @Friday13thGame but can only play offline. Keep getting login failure. What a day to have this happen!!
Jeff Williams (@JWilliams6116) reported 50 minutes ago
@GunMediaSupport @Friday13thGame Getting a “failed to create game session. Check internet” error. My internet is fine. What’s the deal?
Connor / BhoyCon (@Bhoycon1) reported 50 minutes ago
@KaiwenWae @Friday13thGame @GunMediaSupport But tried it just there and it was fine, so it might have just a minor glitch or something
THEOfficialCDT (@TheRealCDT1) reported 51 minutes ago
@GunMediaSupport @Friday13thGame if u guys could fix it before when it's done this why not now? Why taking so long? FIX OUR GAME WE PAID FOR. restore our level,CP,perks, and Jason's.
H (@H07261123) reported 52 minutes ago
@GunMediaSupport @Friday13thGame My account has been reset please fix this 🙏🏻
Methodicalize (@LoneWolfMethod) reported 58 minutes ago
@Friday13thGame @fearthegun The amount of people complaining about the game's issues is crazy to me. F13 has had issues since Day 1 and I've been here through all of it. Gun gave me my perks/CP back roughly 10x. If they didn't give a ****, they wouldn't of did it once.. Hopefully it gets fixed, be patient!