1. Home
  2. Companies
  3. Friday The 13th: The Game
Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Day 8 of asking you to do the right thing and communicate to your loyal F13 players on how you are fixing ongoing log-in errors, loss of levels, perks, CPs, etc. The last update on this was on 12/30- 24 days without effective communication. Do better.

  • kailey_mcclain
    Kailey McClain (@kailey_mcclain) reported

    @Friday13thGame the same database connectivity issue is happening again…what’s the deal? Is there a permanent solution? So frustrating!

  • XCreatorTV
    X-Creator TV (@XCreatorTV) reported

    @Friday13thGame after the login error, everything in my locker gone

  • FixCrossprogres
    fix cross progression (@FixCrossprogres) reported

    @GunMediaSupport @Friday13thGame We dont fall for your lies anymore Just fix the bloody gaaaaaame!

  • SmveCrimnL
    SlaughterGangCEO🩸 (@SmveCrimnL) reported

    @Friday13thGame having connectivity errors, is the whole database not working properly these last couple days?

  • BossFiregold
    Firegold Boss (@BossFiregold) reported

    @GunMediaSupport @Friday13thGame I still have the problem with connecting and from what I've seen some can play

  • RickFannin23
    Richard Fannin (@RickFannin23) reported

    @GunMediaSupport @Friday13thGame Yup. Logged on today to discover to my surprise the “database error” message was gone. Moments later, was horrified to see I’d lost all my game progress, and can’t even play the characters I’ve been working on. Can you give us back our progress, please?

  • benya_tom
    Tom Benya (@benya_tom) reported

    @GunMediaSupport @Friday13thGame Just wondering if and when I will get all my stats back? Ever since the database errors I lost my level perks xp badges and tapes. The only thing still have is my trophies. Is there any updates?

  • Maggie_Queen66
    Maggie (@Maggie_Queen66) reported

    @Friday13thGame I'm very upset with the game, this database error ended my games..... I was at level 150, and when I went to check I'm at 1.... I'm outraged with the producers, it's time to resolve this. .. Detail was nothing for free, I invested in the game....

  • MichaelLakeArt
    The Art Of Michael Lake (@MichaelLakeArt) reported

    @ReAnimateHer_ @fearthegun @Friday13thGame I know they said before the New Year's they knew of an issue. It might be a person to person thing, because I'm ok, but my friend's profile isn't.

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

  • voneschen0860
    Dylan Von Eschen (@voneschen0860) reported

    @GunMediaSupport @Friday13thGame On ps5 and ps4 I can only play the game for about 10 mins then get an error that makes u restart everything. Have deleted the game and redownloaded it but nothing works. Same thing is also happening for my friends on PlayStation.

  • H07261123
    H (@H07261123) reported

    @GunMediaSupport @Friday13thGame My account has been reset please fix this 🙏🏻

  • rdeforest1969
    Ron DeForest ( capitalism is death ) (@rdeforest1969) reported

    @Friday13thGame Yeah hey. My nephew logged into the game and saw he was at lvl 1. He was at lvl 150. I looked it up in case it was a glitch but there seems to be a ton of people having the same experience but only on the PlayStation. Is there something we can do?

  • Javnik27
    javnik 27 (@Javnik27) reported

    @Friday13thGame Still shows database login failure 😕

  • Cuddlebugg77
    Lora (@Cuddlebugg77) reported from Bowling Green, Kentucky

    @Friday13thGame I cannot get on Friday but my daughter can from her play station when will this data base login failure be fixed

  • EusebioMuriel
    eusebio muriel (@EusebioMuriel) reported

    @Friday13thGame @GunMediaSupport any news with the problem reset level in the game?

  • kimberleecorbi2
    kimberlee corbitt (@kimberleecorbi2) reported

    @GunMediaSupport @Friday13thGame Can u please fix everyone's game who got reset back to level 1 back to what theor current level was before the reset please and thank u

  • goatisgody
    Ghost (@goatisgody) reported

    @GunMediaSupport @Friday13thGame Bro lvl 1 NB again fix your game

  • ChainsawRambo
    John Rambo (@ChainsawRambo) reported

    @GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated

  • BurtFletcher4
    Burt Fletcher (@BurtFletcher4) reported

    @GunMediaSupport @Friday13thGame The game is not working again! The game is not working again! The game is not working again! The game is not working again! The game is not working again!

  • antwoinejohns16
    antwoine johnson (@antwoinejohns16) reported

    @GunMediaSupport @Friday13thGame The game totally broken I can’t even level up I’m still stuck on level 8 and I play few matches and I still stuck on the same level and my xp had stopped

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @GunMediaSupport @Friday13thGame I can into the game but I am back to Level 1. I am a day 1 gamer of F13. You better fix this!

  • richardpowens5
    Richard owens (@richardpowens5) reported

    @Friday13thGame gun media I was recently level 85 on Friday now I’m level 1 can you fix this

  • CoreyGamesYT
    Corey Games (@CoreyGamesYT) reported

    @GunMediaSupport @Friday13thGame So can u make a post rn because it still says database login failure

  • KimSBC
    Ranger Rosa Batateira (@KimSBC) reported

    @GunMediaSupport @Friday13thGame Friday the 13th has reverted me back to level 1. I was level 150 and unlocked everything. Now everything has been erased like I’ve never even played the game. Really hoping y’all can fix this and get all the stuff I unlocked back.

  • Shape_1978
    TheShape_1978 (@Shape_1978) reported

    @Rozsea11 @Friday13thGame No problem.

  • ResidentDaniel2
    Daddy NORTH✨ (@ResidentDaniel2) reported

    @PlayStation #playstation are you aware @Friday13thGame has had all of our progress and earned achievements taken away and they refuse to respond to fans as for a fix? How can you sell a game in the marketplace with it being like this? @GunMediaSupport #videogames #games

  • JahKaze
    Kaze Jah 🇯🇲 🇨🇦 (@JahKaze) reported

    @GunMediaSupport @Friday13thGame What a mess. This dates back to december. Its now 3 weeks. I have to start from 0. Then 3 weeks later the problem happens again? You guys arent serious.

  • LoneWolfMethod
    Methodicalize (@LoneWolfMethod) reported

    @Friday13thGame @fearthegun The amount of people complaining about the game's issues is crazy to me. F13 has had issues since Day 1 and I've been here through all of it. Gun gave me my perks/CP back roughly 10x. If they didn't give a ****, they wouldn't of did it once.. Hopefully it gets fixed, be patient!