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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

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Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 100% Matchmaking (100%)

Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • kimberleecorbi2
    kimberlee corbitt (@kimberleecorbi2) reported

    @GunMediaSupport @Friday13thGame Can u please fix everyone's game who got reset back to level 1 back to what theor current level was before the reset please and thank u

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame And another issue I need to bring a board here lately there's been a bug and the game to where you can't hardly kill Jason because he's going in stock mode or a shifts or a morphs out of the sweater that needs to stop

  • ghoulgamertgttv
    The Ghoul (@ghoulgamertgttv) reported

    @Friday13thGame & @JasonUniverse13 please do something for this Community to Bring back Friday The 13th The Video Game please 😭😭😭😭 I love this Video Game a lot and I want the online Service Back please Save this Video Game I beg you

  • Ethan74599262
    Ethan (@Ethan74599262) reported

    @GunMediaSupport @Friday13thGame Do you think you guys could possibly fix the level glitch I'm level one again and I don't have any perks can't level up or anything

  • Rafael56839890
    Rafael (@Rafael56839890) reported

    @GunMediaSupport @Friday13thGame Anyone wanna run xp glitch haha got reset from lvl 150

  • FluffyJaxon
    Paul Jackson (@FluffyJaxon) reported

    @Friday13thGame you guys going to fix everyone's profiles who lost all their levels and perks?

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

  • BDT44316961
    Ghost T (@BDT44316961) reported

    @Friday13thGame hey guys we can’t invite our friends to games on console. Maybe something you would look into? Anyone know how to fix this issue?

  • TracieLouise5
    Tracie Louise (@TracieLouise5) reported

    @Pobster8815 @GunMediaSupport @Friday13thGame Didn't they have this issue back in June/July and they sorted it? I don't know I'm just going on what I've been reading on YouTube, I've only been playing this for like 3 month, discovered it late.

  • pitboss187
    james cooper (@pitboss187) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame I went from 125 to 0 hoping they could fix this. The game lets me log in now, but everything has been reset to zero. I played since day one and bought this game for 20 people lol

  • ABlackLilac
    . (@ABlackLilac) reported

    @GunMediaSupport @Friday13thGame Fix your game, I reset my internet about five times and it’s still saying my internet needs to be checked

  • SampsonShelby1
    Sampson Shelby (@SampsonShelby1) reported

    @GunMediaSupport @Friday13thGame I’ve been looking up on YouTube and Internet and I see that everyone has the same complaint. I’ve had this game ever since I came out my level was like 140 and now when I login I’m at level one and all my data is gone all my badges all my Pamela tapes. Everything is gone.

  • ChainsawRambo
    John Rambo (@ChainsawRambo) reported

    @GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame ******* scumbags. You won't answer tweets, emails, and you shut your forums down. Someone from your ******* team better ******* contact me and fix this situation or else.

  • SDogs5555
    snoopy dogs5555 (@SDogs5555) reported

    @GunMediaSupport @Friday13thGame Can’t even login lol

  • ErnestCraven2
    Ernest Craven (@ErnestCraven2) reported

    @JulieRites @GunMediaSupport @Friday13thGame Yup this just happened to me like 10 min ago,and if you back out you will get database login failure again. What a joke

  • RichardRiccio10
    Richard Riccio (@RichardRiccio10) reported

    @Friday13thGame The Game database login failure made me lose my savini Jason

  • coryatkinson9
    Cory Atkinson (@coryatkinson9) reported

    @GunMediaSupport @Friday13thGame Any updates??? The servers are back on and I’m able to play online but it reverted me back to level 1 when I’m level 47. Please fix this.

  • brigmay
    Brigmay (@brigmay) reported

    @Friday13thGame not working .. Database login failure 😣 what’s going on. Fix please

  • Rburdusis
    Ryan (@Rburdusis) reported

    @GunMediaSupport @Friday13thGame I’m having the same issue. Can you please work on this asap

  • Daisy44293207
    Daisy Molina (@Daisy44293207) reported

    @ShyanneJones9 @GunMediaSupport @Friday13thGame Several has Database login failure, I can play but I lost everything and I’m stuck at level 10

  • KILLUMINATI_200
    **** (@KILLUMINATI_200) reported

    @GunMediaSupport @Friday13thGame Guys I found a FIX!!!! First take the game out, reset the PlayStation/Xbox, hold down the main button for 5mins and turn the console on again and insert the disk. 100% Working, I did it last night

  • Lacey100295
    Lacey Ferguson (@Lacey100295) reported

    @GunMediaSupport @Friday13thGame I was able to play on 1/3 and 1/4 but when I tried to play today on 1/5 it wouldn’t allow me to sign in

  • F0LKWHORE
    right where you left scarlet 🌲 (@F0LKWHORE) reported

    @Friday13thGame so you fix the game all for us to not have our levels ?

  • bend_podcast
    Jewishseaslug (@bend_podcast) reported

    @GunMediaSupport @Friday13thGame My progress got reset pls fix this pls

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame An update is well deserved there's still people that play it they're still people that follow the Friday the 13th community so how come there's no update to fix the issues

  • RaffetyNick19
    Nick Raffety (@RaffetyNick19) reported

    @GunMediaSupport @Friday13thGame Can y’all please like hurry up and fix the game cause I’m tired of playing offline mode just got into playing again and it worked for a couple hours the other day and then back to its bs of not working and it restarted me too back at Level 1

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Fix F13 for your loyal fans. Upgrade perks, CPs, etc. for all. Communicate better. Keep F13 a quality game. Update players now.

  • azzzuraa
    m (@azzzuraa) reported

    @Friday13thGame where my levels at dawg, been playing this game for too long for it to just go to waste. fix this 😭

  • RichardRiccio10
    Richard Riccio (@RichardRiccio10) reported

    @GunMediaSupport @Friday13thGame Mine was fine the other day then later that night went down again please fix this