1. Home
  2. Companies
  3. Friday The 13th: The Game
Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

Service-wide status: Friday The 13th: The Game

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

Friday The 13th: The Game signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 50% Matchmaking (50%)
  • 50% Online Play (50%)

Live Outage Map

The most recent Friday The 13th: The Game outage reports came from the following cities:

CityProblem TypeReport Time
Slunj Online Play 1 day ago
Lille Matchmaking 3 months ago
Watertown Sign in 8 months ago
Bremerton Online Play 9 months ago
Florence Sign in 1 year ago
Omaha Sign in 1 year ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • ncksamson98
    Nick Samson (@ncksamson98) reported

    @GunMediaSupport @Friday13thGame @Friday13thGame I can’t login now cause of a database login failure. Please help

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Day 8 of asking you to do the right thing and communicate to your loyal F13 players on how you are fixing ongoing log-in errors, loss of levels, perks, CPs, etc. The last update on this was on 12/30- 24 days without effective communication. Do better.

  • osc330
    slasherology yt (@osc330) reported

    @BurtFletcher4 @GunMediaSupport @Friday13thGame Patience. They’re focusing on Texas chainsaw massacre rn. I don’t see the reason for them to go back and fix an old dead game

  • PRoach316
    Mark (@PRoach316) reported

    @Friday13thGame was the progress issue ever fixed? Still at level 1 after completing 100%on Xbox and level 150 hundreds times over.

  • RichardRiccio10
    Richard Riccio (@RichardRiccio10) reported

    @Friday13thGame The Game database login failure made me lose my savini Jason

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @KaiwenWae @Friday13thGame @GunMediaSupport But tried it just there and it was fine, so it might have just a minor glitch or something

  • LoneWolfMethod
    Methodicalize (@LoneWolfMethod) reported

    @Friday13thGame @fearthegun The amount of people complaining about the game's issues is crazy to me. F13 has had issues since Day 1 and I've been here through all of it. Gun gave me my perks/CP back roughly 10x. If they didn't give a ****, they wouldn't of did it once.. Hopefully it gets fixed, be patient!

  • KimSBC
    Ranger Rosa Batateira (@KimSBC) reported

    @GunMediaSupport @Friday13thGame Friday the 13th has reverted me back to level 1. I was level 150 and unlocked everything. Now everything has been erased like I’ve never even played the game. Really hoping y’all can fix this and get all the stuff I unlocked back.

  • _GiannaBo
    Gianna (@_GiannaBo) reported

    @GunMediaSupport @Friday13thGame Went on to play today, my level reset back to 1. Got not jason’s, counselors, perks, or kills. Please help restore this issue.

  • PatrickPadawan
    Padawan Patrick (@PatrickPadawan) reported

    @GunMediaSupport @Friday13thGame Mine worked for a day or so, and is now back to not working. Lolz,and it erased my progress (I was 150!). Yall gotta figure this out. Christ, just do a new game with no existing IP so u never hafta worry about silly ****

  • Wyatt41116
    Wyatt Clare (@Wyatt41116) reported

    @Friday13thGame Last night I got to level 39 and I woke up today and I'm a level 1. Is there a way to fix this?

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @Yer_Maws_Da @Friday13thGame @GunMediaSupport just that the game would still be the game is still available to play online through peer-to-peer matchmaking. and haven't had a issue getting into a match when i played it

  • WhoDeyZilla
    Zilla (@WhoDeyZilla) reported

    @Friday13thGame is the game down? Database login failure

  • Lacey100295
    Lacey Ferguson (@Lacey100295) reported

    @GunMediaSupport @Friday13thGame I was able to play on 1/3 and 1/4 but when I tried to play today on 1/5 it wouldn’t allow me to sign in

  • Dreadder272
    Dreadder (@Dreadder272) reported

    @GunMediaSupport @Friday13thGame Ok the games back but I’m level one y’all 😩 please tell you’re gonna fix this

  • coryatkinson9
    Cory Atkinson (@coryatkinson9) reported

    @GunMediaSupport @Friday13thGame It’s now February 1st and still no updates on anything. Everyone’s perks and badges are gone and it looks like nothing is being done about it. Also if a host decides to leave the game it should automatically add a new host.. NOT END THE GAME ENTIRELY! FIX THIS PLS!

  • apparition9
    Eddie alejandro (@apparition9) reported

    @GunMediaSupport @Friday13thGame Still not working

  • RickFannin23
    Richard Fannin (@RickFannin23) reported

    @GunMediaSupport @Friday13thGame Yup. Logged on today to discover to my surprise the “database error” message was gone. Moments later, was horrified to see I’d lost all my game progress, and can’t even play the characters I’ve been working on. Can you give us back our progress, please?

  • Ethan74599262
    Ethan (@Ethan74599262) reported

    @GunMediaSupport @Friday13thGame Do you think you guys could possibly fix the level glitch I'm level one again and I don't have any perks can't level up or anything

  • F0LKWHORE
    right where you left scarlet 🌲 (@F0LKWHORE) reported

    @Friday13thGame so you fix the game all for us to not have our levels ?

  • bkrass
    Krassy (@bkrass) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame This happened to me and all of my DLC is gone. That is theft and they better fix it.

  • KyleKem11859338
    Kyle Kemp (@KyleKem11859338) reported

    @GunMediaSupport @Friday13thGame Level reset is also a big issue.

  • kailey_mcclain
    Kailey McClain (@kailey_mcclain) reported

    @Friday13thGame the same database connectivity issue is happening again…what’s the deal? Is there a permanent solution? So frustrating!

  • PCoatr
    Parker Coatr (@PCoatr) reported

    @GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370

  • azzzuraa
    m (@azzzuraa) reported

    @Friday13thGame where my levels at dawg, been playing this game for too long for it to just go to waste. fix this 😭

  • jhazgxo
    Jhaz (@jhazgxo) reported

    @Friday13thGame I was level 37 almost 38 today and when I logged back in on the game I’m back to level 1 please fix it 😭

  • hellnosaidhello
    luca cacciatore (@hellnosaidhello) reported

    @GunMediaSupport @Friday13thGame hello there i was able to login today but im back on lvl 1 should i wait and will it come back or do i have to get support?

  • pitboss187
    james cooper (@pitboss187) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame I went from 125 to 0 hoping they could fix this. The game lets me log in now, but everything has been reset to zero. I played since day one and bought this game for 20 people lol

  • Muhamma24335427
    Muhammad (@Muhamma24335427) reported

    @GunMediaSupport @Friday13thGame It’s happened again it’s says error ffs

  • Antonio10720974
    Antonio King (@Antonio10720974) reported

    @GunMediaSupport @Friday13thGame i was level 140 and it reset me back to ley1 gun please fix this issue please 😭😭😭

Friday The 13th: The Game detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (15 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (15 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Friday The 13th: The Game is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Friday The 13th: The Game; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works