1. Home
  2. Companies
  3. Friday The 13th: The Game
Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 100% Matchmaking (100%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • ReAnimateHer_
    ReAnimateHer (@ReAnimateHer_) reported

    @fearthegun is @Friday13thGame having server issues? I logged in today kept getting errors and my level went to 1. Data Base Log In Failure. I hope it can be fixed and we get our levels back.

  • benya_tom
    Tom Benya (@benya_tom) reported

    @GunMediaSupport @Friday13thGame Just wondering if and when I will get all my stats back? Ever since the database errors I lost my level perks xp badges and tapes. The only thing still have is my trophies. Is there any updates?

  • BurtFletcher4
    Burt Fletcher (@BurtFletcher4) reported

    @GunMediaSupport @Friday13thGame The game is not working again! The game is not working again! The game is not working again! The game is not working again! The game is not working again!

  • CarlosC49977353
    Carlos Cabrera (@CarlosC49977353) reported

    @GunMediaSupport @Friday13thGame Hey gun media I was level 136 and now at one can you please fix this issue

  • LoneWolfMethod
    Methodicalize (@LoneWolfMethod) reported

    @Friday13thGame @fearthegun The amount of people complaining about the game's issues is crazy to me. F13 has had issues since Day 1 and I've been here through all of it. Gun gave me my perks/CP back roughly 10x. If they didn't give a ****, they wouldn't of did it once.. Hopefully it gets fixed, be patient!

  • twitrisbad
    . (@twitrisbad) reported

    I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

  • voneschen0860
    Dylan Von Eschen (@voneschen0860) reported

    @GunMediaSupport @Friday13thGame On ps5 and ps4 I can only play the game for about 10 mins then get an error that makes u restart everything. Have deleted the game and redownloaded it but nothing works. Same thing is also happening for my friends on PlayStation.

  • Ethan74599262
    Ethan (@Ethan74599262) reported

    @GunMediaSupport @Friday13thGame Do you think you guys could possibly fix the level glitch I'm level one again and I don't have any perks can't level up or anything

  • ratard4life
    tj benton (@ratard4life) reported

    @GunMediaSupport @Friday13thGame How do is fix this issue

  • WhoDeyZilla
    Zilla (@WhoDeyZilla) reported

    @Friday13thGame is the game down? Database login failure

  • WainerdWayne
    Moldilocks (@WainerdWayne) reported from Providence, Rhode Island

    @GunMediaSupport @Friday13thGame I lost all my progress I worked for after all these years on my switch. What’s the deal? Had log in errors a few weeks back. Finally tried to log in and was at a level 1.

  • Gregwill11
    SneakyBoyProductions😏 (@Gregwill11) reported

    So this @Friday13thGame glitch is just here to stay then huh ok I guess kinda annoying, but whatever.

  • mautzimo
    Mautzîmo Del Lecanté (@mautzimo) reported

    @GunMediaSupport @Friday13thGame WHERE THE HELL IS MY CP AND CHARACTERS GUN MEDIA. YOU HAVE F'ED THIS GAME ENOUGH FIX THIS BS

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

  • HaileyPete1
    HaileyPete (@HaileyPete1) reported

    @Friday13thGame @GunMediaSupport database login error for Friday the 13th on Xbox series X. Only offline play is available at the moment. Pls fix!

  • JustinLogan88
    Justin Logan (@JustinLogan88) reported

    @GunMediaSupport @Friday13thGame Yeah, I was just hit with this. Hopefully you can fix this soon

  • Pennywise4DBD
    Pennywise 4 Dead By Daylight 🎈🤡 (@Pennywise4DBD) reported

    @MrBlondeTTV @IGN @Friday13thGame That game had so many problems. But it did have its potential- if they fixed it. Hopefully the Halloween game lasts

  • TylerKingsley5
    Tyler Kingsley (@TylerKingsley5) reported

    @GunMediaSupport @Friday13thGame I've been reset to level 1 twice I'm done with Friday all together now till they fix it

  • unitedtxa
    tia ♥ (@unitedtxa) reported

    @GunMediaSupport @Friday13thGame omds fix this ****

  • BurtFletcher4
    Burt Fletcher (@BurtFletcher4) reported

    @GunMediaSupport @Friday13thGame The game is not working again. The game is not working again. The game is not working again. The game is not working again. The game is not working again.

  • HelloFoo989
    Adam Manchester (@HelloFoo989) reported

    @GunMediaSupport @Friday13thGame You dumb mfs fixed the ******* data base login failure but reset my whole ******* Fridays account great all the hard work for what?

  • evan78705036
    layne (@evan78705036) reported

    @GunMediaSupport @Friday13thGame My data was completely reset after this database error is there any way to get it back

  • Cuddlebugg77
    Lora (@Cuddlebugg77) reported from Bowling Green, Kentucky

    @Friday13thGame I have been trying for two days to play and keep getting data base login failure verify internet. I don't everything my internet works etc. I have had this game for several years I got alot of legendary perks and I'm a level 150 those is ridiculous fix this

  • KimSBC
    Ranger Rosa Batateira (@KimSBC) reported

    @GunMediaSupport @Friday13thGame Friday the 13th has reverted me back to level 1. I was level 150 and unlocked everything. Now everything has been erased like I’ve never even played the game. Really hoping y’all can fix this and get all the stuff I unlocked back.

  • Dio_Brando_93
    Its.....DIO (@Dio_Brando_93) reported

    @Friday13thGame Idk if I'm supposed tell yall or how to get in contact wit support but I lost all my perks and levels when that login error happened I'm back lvl1 and all my Jason still have their machetes and all my characters have their legendary perks on but everything's gone

  • Savante8893
    Savante (@Savante8893) reported

    fix your servers @fearthegun @Friday13thGame @GunMediaSupport

  • JeremyA3239
    Jeremy Acevedo (@JeremyA3239) reported

    @GunMediaSupport @Friday13thGame Still can’t log in please fix’s this .

  • Antonio10720974
    Antonio King (@Antonio10720974) reported

    @GunMediaSupport @Friday13thGame i was level 140 and it reset me back to 1 today gun please fix this issue 😭😭😭😭

  • Supaflyprince
    Ronnie (@Supaflyprince) reported

    @GunMediaSupport @Friday13thGame I no longer receive the database login failure but when I logged back on for the first time my account had been reset to level 1

  • H07261123
    H (@H07261123) reported

    @GunMediaSupport @Friday13thGame My account has been reset please fix this 🙏🏻