Halo Infinite

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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Halo Infinite Outage Chart 04/15/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  1. Matchmaking (37%)

    Matchmaking (37%)

  2. Online Play (37%)

    Online Play (37%)

  3. Sign in (19%)

    Sign in (19%)

  4. Glitches (7%)

    Glitches (7%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAberdeen Sign in
United StatesSeattle Sign in
MexicoJiutepec Glitches
CzechiaKrálův Dvůr Matchmaking
United StatesKansas City Matchmaking
United KingdomChatham Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • FlashyLily5049 Alyssa (@FlashyLily5049) reported

    @Halo pls fix halo 2 music in mcc campaign please dear god please ****

  • LegendOfKmart BeLoW Kmart 🇯🇲 (@LegendOfKmart) reported

    @Halo please fix your game, I log on for my first game of the night, game freezes…this literally never happened prior to the last update

  • HaloInfiniteDed Halo Infinite Disappointment (@HaloInfiniteDed) reported

    @Halo This seals the deal. I’m no longer a Halo player. Been a loyal supporter since 2001 and this is the final straw. 343 has turned this game into a disaster. Uninstalling tonight & taking my skills to Fortnite where they know how to run a live service game. Goodbye 👋🏽

  • Pfischer085 Charles E. Cheese (@Pfischer085) reported

    @Zel_is_here1482 @Halo Supports response to everything. Just play multiplayer for now. We are not going to fix anything and keep buying things from the shop. Cue morons - this game is amazing

  • Benisleet ben (@Benisleet) reported

    @Pfischer085 @Halo True, but there's still no excuse for how lax 343 is when it comes to quitters or afk’s. If they actually cared about the problem, more people would be on ranked

  • GShoreGaming GreyShore Gaming (@GShoreGaming) reported

    @Halo @adidasoriginals Or you could have fixed your desync issues. But that’s just me.

  • torosashimii torosashimii🍣 (@torosashimii) reported

    @Halo fix the ******* 7 year old achievement bug in MCC I don’t want to have to replay the 2 worst levels in halo 4 just to get a achievement

  • CrotaTheElf Crota The Bunny (REBIRTH 11) (@CrotaTheElf) reported

    @MatafiedGaming @Halo I still have that helmet. Too bad my xbox app isn't working atm to show it. 🥺 I've been trying to fix it for weeks on my pc I need help...

  • culodeburro Tim (@culodeburro) reported

    @Halo Fix co op campaign, it’s fun but busted as hell

  • Tinnok_plays Tinnok (@Tinnok_plays) reported

    @Activision Mw2’s constant connection issues making @Halo infinites game look good

  • SamIAmTrago a Samster (@SamIAmTrago) reported

    @K0D3xR3D @Halo I think desync would be just as much a problem there too. They lunge, you blast them with a shotgun but you still get killed

  • JL4rge JL4RGE (@JL4rge) reported

    @Halo Finish and or FIX the game!

  • Maikranz11 Justin M (@Maikranz11) reported

    @Benisleet @Halo They would have to fix their jitter and ping issue to be able to stand their ground on quiters. They can't even make the game playable sometimes

  • Coral97493619 Coral (@Coral97493619) reported

    @ItsCabbageLive @Halo That's some damn fine looking armor. fact is, that coating isn't in the free pass, the two live events coming up, or weekly ultimates and I asked a 343 employee only to be met with "I'll look into it but I can't tell you if I find out" what even is this "service" crap

  • mike_zod MikeZod (@mike_zod) reported

    @gearshift_media @Halo Especially considering the absolutely atrocious level of connection problems, lags, desync etc.

  • _Maybe_Chase_ Chase🐀 (@_Maybe_Chase_) reported

    @Halo Game is still bad, fix the rest of the game and stop acting like Forge is a get out of jail free card

  • Jessica_max01 Jessica Maxwell (@Jessica_max01) reported

    @rwtfLeah @Halo Most times support team isn't helpful I wonder why (customer service) find it hard to reply to our complaints. I had similar issues not until I contacted @Oniel_hack on Twitter he helped me fix mine

  • mike_zod MikeZod (@mike_zod) reported

    @Halo Exact copy… so this is your way “to fix everything”

  • skigg_gaming skigg_gaming (@skigg_gaming) reported

    Gotta say I think tonight was one of the worst nights I've had playing @Halo Infinite. Constant high ping, lag, desync, blank melees, searching solo and playing against only 4 stacks. Not fun 👎👎👎

  • FortainGG Joe Housley (@FortainGG) reported

    @Halo / @HaloSupport / @XboxSupport Any chance we can start seeing some action removing known griefing players? Been seeing a few well-known ones more recently; reported plenty of times with video proof; many times getting “Report Failed” error when trying to report.

  • HomioAzi IG: Homio.Azi (@HomioAzi) reported

    @HeatherZWeather @Halo wish you could attach the horns and shoulders at the same time for $18 but nope game is broken

  • Mighty_HCS Michaël (@Mighty_HCS) reported

    @Halo @Tashi343i @Unyshek any word on all the server issues? You’re basically torturing all the people still left playing the game.

  • Emphamyy Emphamy (@Emphamyy) reported

    Issue Xbox is cheating in matchmaking, I don’t know who to contact about this, but I have messages from him for proof. He accused me of boosting and used his thing to make out game a 3v4. I was the one who got kicked from our game. @HaloSupport @Unyshek @halo

  • jessee409 jessee (@jessee409) reported

    @Halo @halo you please fix your inconsistent *** game I'm sick of stuff happening that doesn't make sense I can give you videos of bullshit that shouldn't happen

  • ryanturbouk RyanTurbogaming (@ryanturbouk) reported

    jesus everytime i update my graphics driver it makes halo infinite crash lma0 @Halo

  • TristanDickers8 Sasquinatch (@TristanDickers8) reported

    @Halo Fix the ******* game first, you pieces of ****. Stop with the stupid microtransactions, and just give us a good and fun game to play. You'll make a LOT more money that way

  • HaloInfiniteDed Halo Infinite Disappointment (@HaloInfiniteDed) reported

    @Halo This seals the deal. I’m no longer a Halo player. Been a loyal supporter since 2001 and this is the final straw. 343 has turned this game into a disaster. Uninstalling tonight & taking my skills to Fortnite where they know how to run a live service game. Goodbye 👋🏽

  • nhaderlie Nate Haderlie | Rover09 (@nhaderlie) reported

    Is it just me, or are the @Halo servers REALLY bad lately, especially ranked? My ping fluctuates a lot during a play session, and I am constantly rubberbanding during a match and an error that says unstable packet loss. The game is damn near unplayable right now #HaloInfinite

  • ManOnTheMoon169 Man on the moon (@ManOnTheMoon169) reported

    for the love of ******* god @halo you don't need to tell me I have the winter pass every time I finish a game. I don't need to click a message off my screen every time, it almost feels like a punishment, I didnt even pay for it! @XboxSupport fix this

  • LuisFer70736770 Luis Fernando (@LuisFer70736770) reported

    @Halo his ******* game is crap, how is it possible that playing alone he pairs you up against four bastards that comes together, how after so long they can't fix that,