Halo Infinite

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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Halo Infinite Outage Chart 02/20/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  1. Matchmaking (75%)

    Matchmaking (75%)

  2. Online Play (25%)

    Online Play (25%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoVeracruz Matchmaking
United StatesDallas Matchmaking
United StatesFlorissant Matchmaking
United StatesCharlotte Online Play
MexicoCampeche Glitches
ColombiaBogotá Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • ShroomUpstairs UpstairsShroom (@ShroomUpstairs) reported

    @Halo Is servers down? I can't find any matches

  • erik_lander CAD CAM CNC (@erik_lander) reported

    @Halo your **** is broken

  • iXscaped Devin Lachico (@iXscaped) reported

    If anyone is having issues with the Steam variant of Halo Infinites Flight going black screen when you click “play” in the steam menu and it kicks you right back to menus. Uninstall/repair “Sonic Studios” file. Retweet this to save a life @Tashi343i @ske7ch @Halo #Halo

  • omgwtfunz JoJo (@omgwtfunz) reported

    @HaloSupport @Halo Great fix, I havent encountered any stutters yet!

  • angelofdeth420 Thomas (@angelofdeth420) reported

    @Halo already had a couple encounters with the enemy highlight not working in #HaloInfiniteMP #HaloInfinite

  • EnstinctX Enstinct (@EnstinctX) reported

    @HaloSupport @Halo Anyone else on PC who uses controller having the problem where your left joystick either doesn’t let you move in certain directions, or it makes you both look around as if you were using the right joystick, and move at the same time?

  • TheKeyblade_2 limitless kingdom (@TheKeyblade_2) reported

    @Slietaert2 @ltlunchbox @Halo No I'm not following wrong people they keep saying there running into issues sometimes the games crashes cant find lobbies can't boot it up and get temporarily banned for no reason

  • 1ChloeHenry3 Chloe Henry (@1ChloeHenry3) reported

    @mannysinatra @Halo I've had the exact same issue, been playing MCC for a while with decent KD's but the aiming feels different in Infinite... think I'll have to mess around with the settings or something.

  • Tyler6_30 Tyler Chamberlain (@Tyler6_30) reported

    @ozzknot @Halo The point in playing is to help fix bugs and **** before the full game comes out? I mean I feel lucky to even play before most people idc if I keep the cosmetic stuff

  • zachsmith401 Zachary smith (@zachsmith401) reported

    @Halo @vicious696 I have sent a ticket already I just want to know if anybody else has the same problem

  • LukeNukem_ Luke Brooks (@LukeNukem_) reported

    @Halo So how do some users have different Service Tags and emblems? Anyone know if this is a PC deal or what is it?

  • StillFizz Fizz-sama™ - Break a Spell (@StillFizz) reported

    @GrifftheSecond @XLR8_twitr @Halo The problem with that is that this is a free to play game with purchasable cosmetic colors so from a business standpoint offering a toggle that removes those cosmetics would hurt sales.

  • TheReal_Aspect cameron w. thomas (@TheReal_Aspect) reported

    @HaloSupport @Halo so I'm still having this problem on pc where it starts but doesn't load the game it goes to a black screen with 3 dots then crashes, I've tried to google how to fix it but its not working. any advice?

  • Player3JJJJ P34J (@Player3JJJJ) reported

    Trying to play another match but they won't let me back in. Some sorta glitch that makes the game have awesome music and chills your nerves, leaving you stuck in the menus to listen to it. @Halo Please (don't) fix this!!

  • tsundokugames Jared Pachan (@tsundokugames) reported

    @Halo Where can I send detailed crash information, @Halo @HaloSupport ?

  • ODST142 Quentis Aluminus (@ODST142) reported

    @Halo fix your challenges. I can’t level up anymore in the battle pass. Even if I play a game I don’t earn XP. Also, is the Item shop ever going to change? #Halo #HaloInfiniteMP #HaloInfinitebeta

  • OSOKKRONOS OSOK KRONOS (@OSOKKRONOS) reported

    @XLR8_twitr @Halo But allies have service tags about your head, just saying shoot the ones without

  • vllntwitch vlln (@vllntwitch) reported

    @RidirGaming @HaloSupport @Halo did you change min and max fps to your monitors refresh rate for example i have min and max to 240 and i get around 160 fps they posted this fix yesterday i believe.

  • KoninkFarley Nicolaas Konink Farley (@KoninkFarley) reported

    @Devonpo48793495 @Halo You only get to use it twice so I don’t see a issue

  • morothegoat moro the goat (@morothegoat) reported

    Yeah something might have to changed about #Halo is the assault rifle feels to good at a long distance and the plasma pistol seems to have trouble locking on to targets when from far away or if there's 2 people next to the reticle. @Unyshek @joestaten @Halo

  • EnstinctX Enstinct (@EnstinctX) reported

    @Halo Anyone else on PC who uses controller having the problem where your left joystick either doesn’t let you move in certain directions, or it makes you both look around as if you were using the right joystick, and move at the same time?

  • tsundokugames Jared Pachan (@tsundokugames) reported

    @HaloSupport @Halo Where can I send detailed crash reports ?

  • CSansgod Comic SansGod (@CSansgod) reported

    @HaloSupport @Halo hey, I can't find a match!! Xbox series X! I only find matches when I party up with other people! Could be because I'm on south america servers? On MCC I had to turn off searching in south america so I could find matches. I'm getting dedicated server problem. gt:human0000001

  • Killimansorrow Zac (@Killimansorrow) reported

    @HaloSupport @Halo Did this fix the game crash when changing button mapping?

  • Jaybruvx Jay (@Jaybruvx) reported

    @Halo Can I please get my code? Got two invites but no code, just shows error

  • mannysinatra Manny (@mannysinatra) reported

    @1ChloeHenry3 @Halo Yeah, like I'm still doing decent against the bots but it's really infuriating when in other halo games never had this problem against other players. Someone mentioned that there's no aim assist, which does make sense to this issue.

  • mannysinatra Manny (@mannysinatra) reported

    @h3ll0ihasbadna1 @Halo Hmm that would be a perfect explanation to my issue. I just find myself struggling with certain situations where in any other halo game I'd get the kill no problem. And that's against other halo players and not odst bots.

  • armenio_henrik Henrik (@armenio_henrik) reported

    anyone find a fix for halo using 90% cpu usage for the tech insider preview? #HaloInfiniteMP #HaloInfinite @Halo

  • officialjoseph0 joseph martens (@officialjoseph0) reported

    @Halo @LoganDodson Shooting the chickens on bazaar makes my game crash everytime

  • boricankirby Jaleel the Kirby boi (@boricankirby) reported

    @Splitgate I couldn't play as much, but at least i had fun, i hope these queue issues get solved at Launch Day. Because i can definitely make some good content with this game. I'm getting @Halo, #Titanfall2 and #portal2 vibes by playing this game. Let's hope that this game gets popular 🙌🏻