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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Halo Infinite. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Halo Infinite users through our website.
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Matchmaking (75%)
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Online Play (25%)
Live Outage Map
The most recent Halo Infinite outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Veracruz |
Matchmaking | |
 Dallas |
Matchmaking | |
| Florissant |
Matchmaking | |
| Charlotte |
Online Play | |
| Campeche |
Glitches | |
 Bogotá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Halo Infinite Issues Reports
Latest outage, problems and issue reports in social media:
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Cosplayotaku
(@Cosplayotaku777) reported
@Halo Finish and fix the game before it becomes the last year of Halo, as is Infinite is a steaming pile.
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lil Jimmy
(@liljimmyrussell) reported
@Halo loaded into BTB with no HUD at all. Quit the match because I couldn't do anything because it was so bugged and I get banned. Not to mention it took 15 minutes of attempt to get into BTB. Can you guys not fix this crap?
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Frusso1
(@Frusso_1) reported
@Halo please fix your game. I was so excited for this game and I’ve loved the franchise which is why I’m so upset about this game. Every time I play this game it becomes less and less enjoyable for the lack of content and lack of care
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King Xbot 👑🤖🧦
(@GodOfRockBand) reported
@Halo @Twitch @HCS Any word on a fix coming for the issue of players not receiving the rewards they claimed?
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Levi
(@TMTizzel) reported
@Halo fix ur ranking system why do I win 7 games in a row and gain like 5 mmr while top fragging every game then lose one and lose 10 games worth of mmr?! Makes no sense
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FB
(@FBve) reported
@Halo how is it possible that I got banned by just trying to play big team battles?, it is not my fault the errors and problems you guys are facing with your servers and this game mode. Fix this!, it is unacceptable. BTW I am a PC player.
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Deakin Do ***** Bastard
(@Loose_Cannon4) reported
@Halo Are y’all gonna fix the game save glitch on halo? cause I’m not wasting my time playing that campaign if it’s gonna keep deleting my saves…..
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Gio
(@Stuntron_) reported
Please fix your score system towards challenges. I hate playing games and then it doesn’t go towards my score after… @Halo
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Joe Norman
(@joenorman1788) reported
@Halo Fix your ******* game remove crossplay, fix **** desync which leaves you shot behind walls, and bring back location based matchmaking. Literally serves no point paying for an amazing connection and then being forced to play with someone halfway across the world with 70+ ping
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Kyle Soule
(@Stillnotky) reported
Goes positive with 32 kills, 4k points. Team loses because keep getting matched with 🥔🥔🥔. Drops rank. Why @Halo And if you say it's a team game then fix your match making and stop teaming me with vegetables please
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FB
(@FBve) reported
@HaloSupport @Halo how is it possible that I got banned by just trying to play big team battles?, it is not my fault the errors and problems you guys are facing with your servers and this game mode. Fix this!, it is unacceptable. BTW I am a PC player.
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Dakota Cook
(@Dakcodea) reported
@Halo Fix big teams, you have so much work to do on this broken game. Instead I’ve seen two different skin drops. How can I use the skins if I can’t even play a game? Since im here make a ranked slayer playlist, the whole multiplayer setup you have is asinine.
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Arne
(@Arne_Soe) reported
Just wasted 20 Minutes of my XP-Boost just trying to get into a BTB game...remove these challenges or FIX YOUR DAMN GAME! #HaloInfiniteMP @Halo @HaloSupport
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Greg Neary
(@Sgt_Pepper117) reported
@Halo Read the room fix your store To those of about you say “it’s a free to play game” the store still doesn’t have to be in the state it’s in
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AsTheCrowFlies
(@TheRealZacV) reported
@Halo How about you fix Big Team. **** still broken af.
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mohammadkwt
(@mohammadkwt15) reported
@Halo When you gonna man up and the fix the problems that are ruining the game ?
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RossDaLostCauze
(@RossOliveira1) reported
@Halo I can’t play this it keeps crashing at the menu!!! Can you fix that please
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ParesseuxReaper 🎄🎁
(@ReeceReaper) reported
@Halo Most Majors gameplay problem?
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Wildin Out in Ardenweald🇵🇷
(@DeadLiftinGamer) reported
I would play more @Halo Infinite if the Matchmaking wasn't so broken.
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Jordan Robinson
(@DrDimes7) reported
Losing rank because @Halo @HaloSupport servers are garbage and you get dcd loading in and can’t load back in. Fix your ****, and the battle pass #MakeHaloGreatAgain
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car-los
(@itsmecarlos8) reported
HEY @Halo IF YOU START A RANKED GAME WHILE MISSING TWO TEAMMATES YOU SHOULDNT LOSE MMR. EITHER IMPLEMENT THAT OR FIX YOUR SERVERS
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CoastalFox
(@FoxCoastal) reported
@Halo are y’all going to fix the ranking system y’all are way to unforgiving for a loss and not very rewarding for a win in high elo #halo #HaloInfiniteMP #HaloInfinite
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Kyloscar
(@Ab_Sw66) reported
@Halo Fix your customization and progression system
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DXMIMZY
(@DXMIMZY) reported
@Halo Its getting to the point to where I can't even level up properly in ranked playlists. Idk what system your using, but I would rather rank up with wins, than individual stats. This is a COD rank system, set up for a Halo Team based game. Please change this soon... #Broken
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Luke De 1st
(@Luke_De_1st) reported
@Halo please fix your wonky as hell game. It’s nighttime yet a base is lit up like it’s broad daylight. Headshots are not registering yet the aim reticle is ON the head. Now I am now minutes in, stuck on the map as it’s “initializing tacmap”. This is egregious. 🙄
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Ken J
(@Slimfast96) reported
@Halo Fix Big Team Battle Please, it’s not working for the past two days.
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Jason Bock
(@jasonbock) reported
I reported the issue to @Halo support. I have little hope that this will get resolved, but it's the only option I have.
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CallMeDevon **Now with Vtube! 🔞
(@_CallMeDevon) reported
@KingTelliano @Halo @HCS no... i'm needing to be up and down to fix car... x.x i WAS streaming then had to stop 15 min in to go fix car in -10c... back outttttt reeeeeee ;-;
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Saliferous_Eric
(@Saliferous_Eric) reported
@Halo #HaloInfinite you need to stop makimg challenges for big team battle until you fix your btb servers. It takes 45 minutes just to get the damn server to work and let me in and even then it kicks me out before it ends so I get no progress on my damn challenge. Fix your ****.
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Jo
(@Joelia_22) reported
Welp banned from halo again for idk how long this time. @Halo @Xbox it’s so annoying that so many of us are having the problem and you’re not doing anything to fix it