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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Halo Infinite. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Halo Infinite users through our website.
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Matchmaking (44%)
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Online Play (22%)
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Sign in (11%)
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Glitches (11%)
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Game Crash (11%)
Live Outage Map
The most recent Halo Infinite outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Matchmaking | |
| Florissant |
Matchmaking | |
| Charlotte |
Online Play | |
 Campeche |
Glitches | |
 Bogotá |
Sign in | |
| Veracruz |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Halo Infinite Issues Reports
Latest outage, problems and issue reports in social media:
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stijnvda1994
(@stijnoo1) reported
@HaloSupport @Halo I5 didn't really have any problems in my case, i did find an oddity in customisation: when you select a armor part and move sideways sometimes it doesn't show the for example shoulderpiece and color selection is kinda iffy aswel, but in my case shooting fine!
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🆂🆈🅽🅴🆁🅶🆈 | 🅳🅼
(@Syxnrgy) reported
@Halo I've got already a lot of written feedback and technical fixes that I want to put forward, yet I cannot access the Halo insider section due to website verification issue.
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Rob M
(@RobtimusPrime87) reported
@Halo so there's an error with matchmaking.... and I get a ban?
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Breakdown
(@AzBreakdown) reported
@Halo I'm having issues joining Matchmaking games. I can play the weapon training feature, but when I try and join a MM game it works fine until the black loading screen and then it kicks me back to the main menu... Please help.
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Greg
(@GregBeigel) reported
@ProtoCowboyy @HaloSupport @Halo same issue, they need a support ticket system for this, I sent one as a game menu issue, but just wrote my issue in the comments, haven't heard back since I sent it last night.
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Caue | twitch.tv/ParzivalCF
(@CauePFarias) reported
@Halo Doesn't the test work? I'm 40 minutes away trying to play a match and I can't, nor is Academia mode opening, that is, so far I can only say that the lobby is cute but there are some graphic errors already in the lobby
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Shadow
(@Shadow_Solos) reported
@NightPack__ @Halo They can actually kill you? I feel bad for some people if they are having trouble with the boys
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Siris
(@SergioE56394434) reported
@Halo Does anyone know how to fix the glitch in the flight where you find a match but you just keep going back to the main menu.
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CaptainFashion.twitchtv
(@DJPARTYTIME96) reported
@Halo are you guys gonna fix your servers?
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Ellis
(@ellisrael) reported
Absolutely ludicrous how the Halo Infinite flight distribution is broken for so many. Asked for solutions from Xbox Support, the Insider website, Waypoint, the Discord, everything and every step, which are all unhelpful. Terrible support. @Halo is this how loyalty is rewarded?
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CarteGT
(@graphe_t) reported
@Halo I can't use my mouse on Xbox Halo Infinite Flight. Keyboard works fine. Checked other games to see if my mouse was broken but no, only Infinite.
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ProtoCowboy
(@ProtoCowboyy) reported
@GregBeigel @HaloSupport @Halo They really do. I understand it's busy but.. there needs to be a way to fix these kinds of issues.
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Nate
(@_Husk) reported
@HaloSupport @Halo So after playing the Test for a good 3 hours, there are some issues. Mainly with look controls. On controller, currently there are only 10 sensitivity options, ranging from Snail's Pace all the way to Snail's Pace+ Currently there is no option to disable look acceleration. 1/2
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ELITESTROKES
(@Elitestrokes) reported
@Ixgraver @CommodoreMudkip @Halo its almost like this build is 2 month old and there is already new and updated version of it with many of the issues fixed. they still got 4 and half months to fix more issues not to mention there is still more flights to go.
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Cizlin Cizliano
(@TheRealCizlin) reported
@Sellexie @Halo It's something you can do in the Halo Waypoint beta app if you have iOS! It's also supposed to be available on Android, but I haven't been able to install it yet. Got a ticket in to resolve that issue hopefully.
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CarteGT
(@graphe_t) reported
@Ixgraver @Halo Its a Tech preview? Not the full game? They never said the 1st flight is perfect. Your complaining for nothing. Theres legit also a message on start that says the game can crash.
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Josh
(@rabidrhino01) reported
@HaloSupport @Halo How do I fix the super long load times on PC? I've tried for two hours to fix it and nothing works I can't even get into a multiplayer game
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Xerezia_
(@Xerezia_) reported
@joestaten @Halo Took forever to defeat the pending boss, but once I did, I've had zero issues, runs really smooth.
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Chris Brennan
(@RealDazeOfWar) reported
@HaloSupport @Halo It would be nice to even be able to play. I just get constant errors searching for matches. Which is after the game just closing while trying to set my keybinds. Maybe it’ll work by the time the preview is over. lol
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Farouk
(@FaroukaBazooka) reported
@brucegreene @Xbox @Halo Seeing so many people say they are not halo fans but like infinite is the problem with the game. People that love halo have lost their game.
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Alix Frost
(@xIFROSTYx) reported
@Halo Enjoying the Halo Infinite flight so far but I've gotta be honest.. It doesn't feel like Halo without proper Red Vs Blue teams. I'm having issues with the outline, especially since bits are blue and I keep running with blue team mates :/
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Drift0r
(@Drift0r) reported
Finally signed up @Halo technical preview. Had a ton of problems with older accounts but it is all good now. Hoping to get selected and get some games in before the weekend is over.
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Dakota Softpaw 🏳️🌈🐾
(@DakotaRaccoon) reported
@rosiesavage872 @Halo @Xbox Wish I could play all I get is a stupid black screen! 343 FIX YOUR ****!
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Mr. 5G Stunna
(@normal_pilled) reported
@rabidrhino01 @HaloSupport @Halo Same issue here. Just says loading on the bottom and nothing. Sometimes it works sometimes it doesn’t ever load.
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ELITESTROKES
(@Elitestrokes) reported
@Ixgraver @CommodoreMudkip @Halo 2 months in game development for a AAA game is a lot, in 2 months they could have fixed several crashing issues, textures and bugs.
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ImStillWill
(@Deathmatch89570) reported
Yo @halo @HaloSupport any idea why my multiplayer in halo infinite not working? I can use the shooting range but if I try multiplayer it says I’m loading in, black screens, then back to menu. Also love the skewer, great add to the game!
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Mark Loevenstein
(@Ixgraver) reported
@Elitestrokes @CommodoreMudkip @Halo It's almost like a few more months is not enough time to fix these issues.
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NerdNerdenstein
(@NerdNerdenstein) reported
@Drift0r @Halo Hope there's a chance the gpu usage issue gets fixed, but since it's a tech test I highly doubt it... that said, when you get a decent framerate and really get into it, the fundamentals of the gameplay feel really great tbh. Think you'll have a lot of fun with it
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Colin Robinson
(@ColinRobinson_) reported
@HaloSupport @Halo The xbox insider app on windows 10 is not letting me sign in to it to be able to play, so im basically out of luck to do anything. Thanks.
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Shadow
(@Shadow_Solos) reported
@NightPack__ @Halo They can actually kill you? I feel bad for some people if they are having trouble with the bots