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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Halo Infinite. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Halo Infinite users through our website.
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Matchmaking (75%)
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Online Play (25%)
Live Outage Map
The most recent Halo Infinite outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Veracruz |
Matchmaking | |
 Dallas |
Matchmaking | |
| Florissant |
Matchmaking | |
| Charlotte |
Online Play | |
| Campeche |
Glitches | |
 Bogotá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Halo Infinite Issues Reports
Latest outage, problems and issue reports in social media:
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CityWok
(@CityWok7) reported
@GameStop @Halo @Xbox Not working on the east
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John Alexander Vega
(@JAlex89V) reported
@Unyshek @Halo You have broken the franchise!
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Shike16
(@Shike116) reported
@GameStop @Halo @Xbox I was able to snag one no problem! Thanks Gamestop, can't stop won't stop!
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Paul Baxter
(@LRDrummie) reported
@GameStop @Halo @Xbox Is there anyone else dropping the Xbox console. The GameStop site and app is truly horrible. They should be ashamed. The only thing worse is their customer service dept. whoever is in charge should be fired instantly.
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admiral605
(@DanMack_82) reported
@Halo I noticed no update for the campaign split screen crash on Delta Halo in remastered Halo 2. No one has ever addressed this question in any forum I could find. Are you guys even aware of it? I do appreciate all your hard work, this problem just plagues me.
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PalomP
(@Palomsexy) reported
@GameStop @Halo @Xbox Still says unavailable for me. Same issue with the limited edition consoles yesterday 😕
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naustin
(@naustinnn) reported
@PotatoAndSickle @DirtReginald @Halo that still doesn’t excuse banning people. if 100 people disconnected from a match and 95 of them were because of a legitimate crash and the other 5 because they rage quit. why should the 95 be punished for the actions of the 5?
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Parker Begale
(@parkerbegale) reported
from
Charlotte, North Carolina
@GameStop @Halo @Xbox Every time I sign in it says not available???? But it says pre-order before I sign in 🤔
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Nick Gonzalez
(@Ghostdyn) reported
@GameStop @Halo @Xbox You guys need to seriously fix this for tomorrow’s big drop.. I have recommended so many people to purchase a power up pro membership for them to have a better shot at scoring a console just to have your damn site bugged. This shouldn’t happen to all of us members…
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Autumn Johnson
(@LegallyAutumn) reported
@GameStop @Halo @Xbox Same problem as yesterday...from the first click. Really losing hope here.
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TheNamesJT
(@TheNamessJT) reported
@Halo My issue with mcc is, I can't no life it to unlock everything. I wish they had a daily login reward or they gave season points to players who actively play campaign or multiplayer based on time spent in said mode not tied to challenges. Some of us just don't want to do challenges
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PotatoAndSickle
(@PotatoAndSickle) reported
@DirtReginald @naustinnn @Halo They can't tell who disconnects from server issues and from who just unplugs there ethernet cable. Also if you are experiencing networking issues try disabling relays in settings.
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That racer dude ''bullet''
(@thatracerdude) reported
@Halo Wish I could enjoy it. This connection interrupted issue is making matchmaking impossible
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William
(@William94018546) reported
@GameStop @Halo @Xbox And once again it doesn't show the preoreder button unless I'm logged out. Fix this
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OCPenguins
(@OCPenguins) reported
@GameStop @Halo @Xbox Was able to get mine, although it took like 10 minutes of reloading the page and trying. Gamestop really got slammed with traffic for this. I'm just glad I got something I wanted for MSRP, so no it's not just scalpers that get these things. Their website just has issues
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jason bryan
(@slayeragamon) reported
@GameStop @Halo @Xbox GameStop, really need you to stop promoting the sale of this stuff when it simply cannot be ordered as a Pro member due to poor website upkeep. Fire the team and get some “pros” to fix the experience.
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Tyler
(@Tylerpoet92) reported
@GameStop @Halo @Xbox Not working
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Probably A Bear
(@GuaranteedBears) reported
@Deus0w0 @MadMaddie207 @Halo It was supposed to be added with the launch of this season, but saw a delay because of the various pathing issues they had during the flight. They would spawn and then just stay at the spawn point, from my own experience in the flight. I'm sure there was more issues too.
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MC (Just Sayori)
(@McSayori) reported
@TheBSPolice @GrimsyPie @Halo It's a good thing Halo 3 is completely functional on console and doesn't have any issues such as crushing but I'm sure if it did they would fix it because doing otherwise would just be stupid
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iMulTiPleX
(@joseangellujan1) reported
@GameStop @Halo @Xbox This whole thing is bullshit. so many of us went thru and got pro accounts for this, for it to not even give us an option to buy that’s dumb as ****. **** GameStop and their broken *** website
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ez
(@_ezcargo_) reported
@Xbox @Halo yet I still can't play through the campaigns coop because my buddies and I are dropped before we even start the game. I thought you guys fixed your online issues? LOL
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THE STATE OF TEXAS VS. DANNY KASSEM IBADI
(@dan0wnz) reported
@Halo I don’t know about this. The last time I was alone with someone I ended up in a lot of trouble. Maybe I should just avoid this one
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twitch
(@nbhcampinc) reported
@Xbox @Halo When did u fix mp ?
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Wes Hardin
(@RW_Hardin) reported
@GameStop @Halo @Xbox Based entirely on all of the other tweets about this, I'd say you have some major issues that you need to address. And amazingly, the scalpers still end up with the limited supply of items and selling them on other sites. Good job making sure normal customers get ******.
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🐾Anton The Wolf🐾
(@CuteGreyWolfy) reported
@Halo Will this update fix Seasons when I select Custom & Career? It was offline and I couldn't spend my Season points.
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RatedBest
(@RatedBest2) reported
@GameStop @Halo @Xbox Still the same issue preordering. Where if signed in. It says not available. But signed out. Saya preorder. WTF.
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Devo
(@devothesavage) reported
@GameStop @Halo @Xbox GameStop fix your website before you launch something I refreshed like 30 times and still said not available I click your link then ohhh it’s somehow available 😡🤬😡🤬😡
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Major1940 😷
(@Major1940) reported
@GameStop @Halo @Xbox Hmm. It only attempted to work after I learned 20 minutes into this drop that it will only allow you to pre-order if you have another item in your cart. That worked, until I got to the confirm order screen. It said there was an error but it put a pending charge on my card.
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Jav
(@javxierm) reported
@K_Y_Bob @Xbox @Halo Halo 5 yes. But Infinite wouldn’t make sense to me since it’s going to be its own stand alone live service 10 year game similar to Destiny. They should do that for Gears of War franchise personally.
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David Edwards
(@Davidssj5lv86) reported
@GameStop @Halo @Xbox Not working