Halo Infinite

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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Halo Infinite Outage Chart 02/25/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  1. Matchmaking (75%)

    Matchmaking (75%)

  2. Online Play (25%)

    Online Play (25%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoVeracruz Matchmaking
United StatesDallas Matchmaking
United StatesFlorissant Matchmaking
United StatesCharlotte Online Play
MexicoCampeche Glitches
ColombiaBogotá Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • ThirdGhear Third Ghear (@ThirdGhear) reported

    @Halo Ummm…yeah…you should probably stop posting until you FIX YOUR 💩!

  • FPSBoomerGaymes Ryan Ryralder (@FPSBoomerGaymes) reported

    @Halo This is the worst Halo ever released. Can't believe you guys decided to release infinite in this state. Broken and empty. Even the campaign is mediocre asf.

  • senimota Anthony (@senimota) reported

    @HaloSupport @Halo I always need to close and reopen my game because I cannot connect to multiplayer due to quick resume on the Xbox Series X|S consoles. Please fix this.

  • Suracitsem Suracitse (@Suracitsem) reported from Brooklyn, New York

    @Halo I really don't understand why I always have a hard time joining BTB. Always server problem.

  • aukermania Christopher 🚀 Aukerman (@aukermania) reported

    @RhawketS @ImKadaddle Hey @Halo fix this.

  • TheRealZacV AsTheCrowFlies (@TheRealZacV) reported

    @Halo Id use the scorpion...If you would FIX BIG TEAM BATTLE. IT HAS BEEN BROKEN FOR WEEKS.

  • Ozymandias88_ (ES) Ozymandias (@Ozymandias88_) reported

    @hoopstar245 @TheRealZacV @Halo ISPs don't have people on standby only because the internet is a lot more important, it's also cause it's the service they're providing. If it doesn't work, their product will have a bad image. Similarly BTB not working for two weeks or more will have bad feedback

  • joannad49908349 joanna dark (@joannad49908349) reported

    @Halo we know this already from the BOOKS! why dont you fix your damn game befor you post more bs on the internet! #fire343

  • lewlew1289 Lewis Andrews (@lewlew1289) reported

    @Halo My biggest issue in infinity is before your troops would sit on your tank where as now they don’t :(

  • JewelsVEVO Jewels💎 (@JewelsVEVO) reported

    @TheRealZacV @Halo They’ve acknowledged that BTB is broken in the MOTD Calm down and give the devs time to fix **** They probably only just got back from Christmas/New Years break

  • SpartanXC9 NotTameem (@SpartanXC9) reported

    @hoopstar245 @TheRealZacV @Halo "it broke" No it shipped broken

  • DaimyoSon Zane (@DaimyoSon) reported

    @Halo Cross Core Customization, Netcode fix, hacker report option, new progression system, new modes, more content, absurd store prices for a ******* AI! Fix your game then we can worry about a damn week reward visor yeah?

  • Michael92766504 Michael (@Michael92766504) reported

    @hoopstar245 @TheRealZacV @Halo The game had so many issues since its release and its gotten worse. Stop defending this substandard game

  • Michael92766504 Michael (@Michael92766504) reported

    @AlezebEdham @TheDrawable @Halo No definitely another F_ck up by 343. Add to list of issues.

  • Dewndeym Marcus (Commissions closed) (@Dewndeym) reported

    @Halo please fix the controls

  • RatKnightDev Gilles de Guillaume, PhD (@RatKnightDev) reported

    @Halo @Halo_VFX Fix your ******* game. BTB still broken

  • Michael92766504 Michael (@Michael92766504) reported

    @hoopstar245 @TheRealZacV @Halo Of course the way 343 works It will be a very long while till they fix anything.

  • Arvid___ Arvid (@Arvid___) reported

    @Halo listen, having the game randomly crash is already annoying enough but PLEASE JUST LET ME REJOIN the match 😭

  • Telechubby4Life Telechubby4Life (@Telechubby4Life) reported

    @hoopstar245 @TheRealZacV @Halo It's a multimillion dollar title. They have enough resources to have people work the holiday to work on issues like BTB.

  • TheRealZacV AsTheCrowFlies (@TheRealZacV) reported

    @hoopstar245 @Halo Piss off and stop defending a broken game. There is absolutely no excuse for a BROKEN game.

  • DBMonke Moozey (@DBMonke) reported

    @Halo Can u guys ******* fix btb or say something at least thanks

  • disfunktedfish Disfunktedfish (rjmonreal) (@disfunktedfish) reported

    @Ozymandias88_ @Halo I agree with this. I live BTB but avoid it like going to the dentist because if the broken match making. My biggest gripe.

  • RmY2410 DaClay (@RmY2410) reported

    @hoopstar245 @TheRealZacV @Halo How about you kindly go f off and maybe go learn a thing or two about sustaining a real job Any idiot would know that leaving your playerbase with that amount of issues for a month hell kot a single other Job let all their employees off for a month

  • a_wats1 AW (@a_wats1) reported

    @Halo @HaloSupport no joke you really need to fix all your servers to help with big team battles because right now that is a lost cause of a playlist due to the fact you can’t ever get into a game. You need to fix it ASAP or you’re gonna lose your community! #halo #HaloInfinite

  • Ozymandias88_ (ES) Ozymandias (@Ozymandias88_) reported

    @hoopstar245 @TheRealZacV @Halo While i agree that vacation is important, there are many professions that work during the holidays cause they provide certain services. People aren't asking 343 to develop new maps. But fixing issues with services is something that happens even during the holidays.

  • PaddedMewtwo PaddedMewtwo. (@PaddedMewtwo) reported

    @Halo If only the Scorpion and the Wraith spawn more frequently in Halo Infinite’s BTB mode, plus the mode is still broken.

  • hoopstar245 Kyle Hooper (@hoopstar245) reported

    @DallasII7 @TheRealZacV @Halo It's been a ******* week since they got back lmao. My God it's like you idiots are experts in game development. Why don't you go fix it then, be my guest

  • Michael92766504 Michael (@Michael92766504) reported

    @SenrakOfficial @Halo To bad BTB is broken

  • Michael92766504 Michael (@Michael92766504) reported

    @TheRealZacV @Halo 343 promises made. Promises broken

  • Ozymandias88_ (ES) Ozymandias (@Ozymandias88_) reported

    @hoopstar245 @TheRealZacV @Halo While i agree that vacation is important, there are many professions that work during the holidays cause they provide certain services. People aren't asking 343 to develop new maps. But fixing issues with servers is something that happens even during the holidays.