Halo Infinite

Is Halo Infinite down?

Problems detected

Users are reporting problems related to: matchmaking, online play and sign in.

Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Halo Infinite Outage Chart 05/06/2025 20:25

May 06: Problems at Halo Infinite

Halo Infinite is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  1. Matchmaking (44%)

    Matchmaking (44%)

  2. Online Play (29%)

    Online Play (29%)

  3. Sign in (21%)

    Sign in (21%)

  4. Glitches (6%)

    Glitches (6%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Sign in
United StatesOld Westbury Matchmaking
United StatesHastings Online Play
ChinaHefei Matchmaking
MexicoXalapa de Enríquez Online Play
United StatesBound Brook Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • BarryC233 Barry Comerford (@BarryC233) reported

    @AdamColePro @Halo Only issue i have so far is the levelling up system in the battle pass and thats if im not picking for problems.

  • JNueee ʝαѕσи иgυуєи ◢ ◤ (@JNueee) reported

    @Halo So y'all gunna fix your Voice chat options or nah? My voice isn't working and incoming voice is going through my speakers.

  • mingledorff Nick (@mingledorff) reported

    Man, @halo ya'll REALLY gotta change XP progression. Literally the final weekly is playing 15 games. Not win. Just play. I've had NUMEROUS games where people are literally standing still and/or doing nothing. Performance based XP would fix this issue.

  • Zerosixious Christopher Beaty (@Zerosixious) reported

    @Gigz @Halo Everytime I make a post about it on Reddit I get down voted instantly by people who do not want this issue to have exposure. This needs to be fixed before we can argue on how bad or good controller is vs kbm.

  • Hewy_ Ty (@Hewy_) reported

    Wish I could say I want to play halo after work today but the fact that someone on my team crashes or lag out on some of your maps every other game makes it insufferable. Can you guys do anything right @Halo ?

  • IMHYPER_ (@IMHYPER_) reported

    @Halo please juts fix the constant crashes please it cannot be that hard *******.

  • Dock_Tailor Wulfgar (@Dock_Tailor) reported

    @Halo xp boosts broken?

  • jeffreymjanik Jeff Janik (@jeffreymjanik) reported

    @Halo Please work on a fix for the incentive structure in the Infinite battle pass and I will give you my money

  • exille7 exille (@exille7) reported

    @HaloSupport @Halo Please add in a rejoin feature for ranked! Losing games because Halo decides to crash and then also ban my friend because of it??

  • MovDrawDriv_Flo maclee00018 (@MovDrawDriv_Flo) reported

    @InkyGhosts @Starboss56 @Halo I(personally) don't mind if a BP expires, I've always been able to complete them. But if I were to "complete it at your own pace" then xp wouldn't be stopped by not having no challenges at all. It's a possible bug issue or poor design. Just hope it gets fixed #halofixyourself

  • Howl04913833 Howl (@Howl04913833) reported

    @Halo Battle Pass Progression: objective, kill, k/d etc exp. Battle Pass: Need some more decent "free" items. Need halo currency on BP to spend, exp tokens. Store: Greedy when you have to buy the BP, then market packs at 20$ with no way to earn currency. BTB: Fix fireteam seperation.

  • DudeoftheRock DudeoftheRock (@DudeoftheRock) reported

    @ShootyGirl @Halo I've been having the same issue with Infinite when trying to play with my brother. Been searching everywhere for a solution but no luck so far

  • Pleased81295849 Pleasedontbanmeagain (@Pleased81295849) reported

    @Halo Fix your progression

  • rubicenas rubi (@rubicenas) reported

    @HaloSupport @Halo Fix the game and make that people with 2VRAM GPU can play. There are tons of graphic cards that can handle the game, at least at low cfg.

  • Zerosixious Christopher Beaty (@Zerosixious) reported

    @CDNThe3rd @Halo I don't think the disparity between the inputs is as bad as people think. The problem is that there is a bug that disables aim assist and one that causes it to be too strong since it is always on. This is why you see so many post saying the opposite thing.

  • not_alex17 ALEX17 (@not_alex17) reported

    @Halo I had this stronghold match were i was playing pretty decently until my team started getting a harsh beating, i didn't realized why until i realized that 4 out of 6 players LEFT THE MATCH, and i've been dealing with this issue way too much, people just don't stay in matches...

  • Vedit0r Ian (@Vedit0r) reported

    @dalton_hubert @Halo Not to mention all the game modes It can be fun and missing all those right I think the fix this problem they should release a thing called forge lite For placing weapon racks and objectives for making game modes if they don't add a bunch more game modes it's going to be bad...

  • benwilk18 Ben Wilkinson (@benwilk18) reported

    @TommyD1984 @Halo Play on console and you won’t have a cheating problem

  • Cablier1 Cablier (@Cablier1) reported

    @Halo The aim assist for xbox controller players sucks. My reticle does not move at all! Please fix this issue, I'm not the only one who has these issues.

  • poo_crumb Crumb Poo (@poo_crumb) reported

    @Xbox @Halo @HCS Any ETA on a patch for all the voice chat issues?

  • Wackedemiology Wackedemiologist (@Wackedemiology) reported

    @Halo please fix your battlepass and progression. It reeks of horrible capitalistic selfishness on your part. You have an incredibly devoted fan base that you are trying to wring pennies out of for CLOLORS. FIX IT.

  • DizpIay sam. (@DizpIay) reported

    Can we fix the fact that of one of our teammate timed out he can reconnect to the game or we dont loose any mmr? @halo @HaloSupport

  • Firestarter092 Firestarter09 (@Firestarter092) reported

    @Halo Is it a known issue that the game stops working after loading in? I've been getting crashes as of today. Where the game just stops working once on the main menu.

  • chittyypoo Chad Julian (@chittyypoo) reported

    @Halo infinite’s arena is fun but we need a loss forgiveness for when teammates quit the ones who stay in shouldn’t lose rank for the other guys quoting and or lagging out from the crashes on streets

  • ItsRobotHimself ItsRobot (@ItsRobotHimself) reported

    My game has crashed 3 times in an hour @Halo please do something to fix it i was in the middle of a ranked match

  • senorfluxy Thomas (@senorfluxy) reported

    @Halo @devinjacobthoma did you login for me?

  • edalcazar17 Eduardo Alcazar (@edalcazar17) reported

    @Halo your challenges are still broken and don't complete, why is that not a priority to fix when it's the only way we can complete the battle pass?

  • Alitaf97 Alita💕 (@Alitaf97) reported

    @Halo if you fix the monetization issue of #HaloInfinite then I'll personally vow to purchase the 2500 BP and level boost bundle for the rest of #HaloInfiniteMP's lifetime

  • TheAppleSauceG Tom (@TheAppleSauceG) reported

    @Halo make it so I can ******* join back into ranked!!! 5th time I crash and can’t do ****! 2 steps forward 10 steps back

  • Army29 Chase Armstrong (@Army29) reported

    @Halo can you fix the melee system, im kinda getting tired of being meleed from 20 ft away