1. Home
  2. Companies
  3. Halo Infinite
Halo Infinite

Halo Infinite status: server issues and outage reports

Problems detected

Users are reporting problems related to: matchmaking, sign in and online play.

Full Outage Map

Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 19: Problems at Halo Infinite

Halo Infinite is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  • 40% Matchmaking (40%)
  • 20% Sign in (20%)
  • 20% Online Play (20%)
  • 20% Glitches (20%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

CityProblem TypeReport Time
Vevey Matchmaking 2 days ago
Lyon Matchmaking 2 days ago
Sandy Sign in 24 days ago
Victoria de Durango Matchmaking 28 days ago
Paris Online Play 2 months ago
Montgomery Glitches 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • TheClubXbox
    ℂ𝕝𝕦𝕓𝕏𝕓𝕠𝕩 (@TheClubXbox) reported

    @deadlyheadley_ @Halo I think Halo Infinite campaign was lackluster, and they definitely didn't know how to support a live service game. But as for the multiplayer gameplay itself, I have no complaints. I just wish they delayed the game and launched it with more content and Forge Day 1.

  • treplexity
    Treplexity (@treplexity) reported

    @biocell85 @FOTUS @Halo they publicly stated a few years back that the aim assist stuff getting lost is a bug, I remember it used to happen when you'd jump and their shields were broken ALL the time

  • Freshmund112221
    Freshmund (@Freshmund112221) reported

    @FOTUS @Halo The issue is that it’s a good game NOW not 4 years ago when it peaked. I agree and the newer updates have brought me back after not playing for 3 years but I still wish all this was there day 1

  • MuscledRMH
    MuscledRMH (@MuscledRMH) reported

    @lastchalice Incredible potential game. I'm still so sad it took them so long to deliver a content complete game. Probably one of the biggest problems with modern @Halo is the lack of a complete product

  • MichaelEll59179
    Michael Ellis (@MichaelEll59179) reported

    @Halo **** you idiots for never bothering to fix any issues with the mcc, how do u people even dress yourselves in the morning you guys are all so f****** stupid it hurts why do you even bother it's such a basic issue to fix, ****** morons u should get ****** punched on hoes

  • DredgenShinobi
    Shinobi 👥🧙‍♂️💵👨‍👩‍👧‍👦 (@DredgenShinobi) reported

    @FOTUS @Halo It's alright. MTX are still way too expensive for what you get, desync is still a problem, crossplay needs to go, and some other stuff

  • ScarekroMG
    MiKEg. | Scarekro🎮 (@ScarekroMG) reported

    Anyone having the issue in @Halo Infinite where you load into “Ranked Snipers” & it says servers are unvailable? You then need to restart the game in order to access Multiplayer again. @HaloSupport #HaloInfinite #HaloInfiniteMultiplayer

  • JerryBowma2082
    Jerry Bowman Jr. (@JerryBowma2082) reported

    @Hollowtide @asha_shar please fix @Halo

  • Sizukukai
    Mikey (@Sizukukai) reported

    @Cowgirly343 @Halo Hope you guys know halo isn’t battlefield and can’t go back to an Original to fix the series issues. Make a good sequel otherwise don’t release another remake of something we’ve already said is goated. This is gonna be so lame as a halo fan if it’s just a ce remake. Again.

  • justinmorgan57
    The Gaming Artist ♏🐍🎨 (@justinmorgan57) reported

    @halo @Unyshek challenge system for weapon kills intentually avoid giving you the gun you need in Fiesta. 3 matches in a row and never got a rocket launcher. I ended up having to find one someone dropped. Quick fix I hope very frustrating 😤

  • deadlyheadley_
    Deadly Headley (@deadlyheadley_) reported

    @Lunnzies @Halo That’s not really on Xbox, but if the UX on Project Helix is awful (ie, not console like with no need for a mouse and keyboard to problem solve) then yes… a huge issue that lies on Xbox’s shoulders.

  • MysticTheWolf4
    Mystic The Wolf (@MysticTheWolf4) reported

    @ProvidingChaos @ArturBloodshot @Halo because 4 WAS just a COD clone, 5 and Infinite released unfinished. Sprint was not the problem with Infinite the lack of content for a literal year was

  • MartianOri95689
    MartianOrion (@MartianOri95689) reported

    @Halo Fix MCC

  • xHerZx1
    Chris GCB (@xHerZx1) reported

    @Halo Hi. Any chance for you guys to fix some time throughout the year the reset of the settings and the cinematic movie each time I reboot the game?

  • MAXHALO369
    MAXHALO369 (@MAXHALO369) reported from Hinchley Wood, England

    Halo 4 still has an issue where dialogue just doesn't play during cutscenes, apparently this has been ongoing for years and hasn't been addressed. @HaloSupport @Halo #Halo #HaloStudios

  • timjordan
    timjordan (@timjordan) reported

    @Halo Our fun space game has turned into social commercials. It's our job to preach about social issues and it's not about fun. If you don't like it you're a bad person. (Why is no one buying our stuff?) Mystery...

  • PopowichAiden
    haloguy117 (@PopowichAiden) reported

    and bots take a players place if they disconnect, so @Microsoft @Halo @343Ligmastries why cant i leave a match without getting getting a matchmaking ban it is legitimately not possible for me to get my ultimate and there is nothing i could have done differently

  • Xzilla_Playz
    Xzilla_Playz (@Xzilla_Playz) reported

    @Halo 343, I hope you are all aware of the forge glitch, I have been having issues with kids coming into my forges like it's a public match and messing with stuff they clearly don't understand, please fix this. I'm tired of having to start projects over and over again.

  • confusingecho
    Confusing Echo (@confusingecho) reported

    @Halo Fix MCC.

  • 999Shaheer
    Shaheer 999 🇵🇰 (@999Shaheer) reported

    Kindly fix this @Unyshek @ske7ch @Halo

  • GloomyKasumi
    | GloomyKasumi | (@GloomyKasumi) reported

    @asha_shar Please fix @Halo next... we NEED playable Elites at launcgh for the next game. We NEED a content complete prodhct at launch that has Forge, Custom Games browser, and multiple matchmaking playlists. We NEED Color and Emblem customization to return like it was im Halo 3. Plz Asha

  • __muscan__
    Muscan/ A Raptopoulou fv. (@__muscan__) reported

    @FOTUS @Halo Not really. Just a generic souless shooter. It's physics are atrocious. Just feels boring. I doubt I can change ur mind though bcs there is too many issues to look past to be able to think it's a good game.

  • TArbiter117
    TheArbiter117 (@TArbiter117) reported

    @theSpartan9051 @Halo Nope. Neither does Xbox apparently since it's been broken for a few days now.

  • ySirAnsbach
    Sir Ansbach 🇻🇦 (@ySirAnsbach) reported

    @Halo Where's the Black texture fix???????

  • Steven37694080
    Steven (@Steven37694080) reported

    @ZayOsirisGaming @jpkrempetz @Halo That won't help halo at all when the biggest issues people are having is with the gameplay itself. I'm sorry but you can have really good cosmetics but if the gameplay doesn't hold up I can't play it. It's why I've stopped playing destiny.

  • scrapcraftt
    scrapcraft (@scrapcraftt) reported

    @Halo not sure if you guys know but Infinite is having some (from what i assume) server issues because me & my friends can't do anything in halo infinite, we're just stuck on a loading screen.

  • NYC_SpiderCop
    Retaliation032 (@NYC_SpiderCop) reported

    @HaloSupport @Halo @HCS Anyone else experiencing issues after this update? Spartan is default cadet with long loading times on PC. Once the armor hall finally loads I'm locked out of accessing armor kits.

  • witchyfeels
    feelswitchy (@witchyfeels) reported

    @Halo @HaloSupport so when will the settings issue be fixed?

  • xXKillerBuzzXx
    🇺🇲 Izzy P. Miz 🇵🇷 (@xXKillerBuzzXx) reported

    @Halo Sounds good, but the statement can mask hidden agendas that DOES NOT lead to strength, as we have seen in recent years. Just make sure to make MERIT your strength! Because when you guys went woke, you became a broken studio with mediocre revenue.

  • tintedmemories
    Aaron #GSBOUT (@tintedmemories) reported

    @Halo What has happened for UK players since the last update? The lag and ping in every game I play is horrendous.