Halo Infinite

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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Halo Infinite Outage Chart 01/31/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  1. Matchmaking (75%)

    Matchmaking (75%)

  2. Online Play (25%)

    Online Play (25%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoVeracruz Matchmaking
United StatesDallas Matchmaking
United StatesFlorissant Matchmaking
United StatesCharlotte Online Play
MexicoCampeche Glitches
ColombiaBogotá Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • ohmy ohmy (@ohmy) reported

    @Halo I got the invite but am receiving duplicate product key error.

  • Freerunner311 Exotic 2146 (@Freerunner311) reported

    @420kekman @Halo Iv yet to have a bug with an Xbox controller, it could be the ps4 hardware not working right with Xbox titles but I could be wrong. I’d submit a ticket though

  • LegendPhantasy Phantasy Star Legend (@LegendPhantasy) reported

    @Halo You may wanna fix your website :/ first.

  • tolucafreak Toto (@tolucafreak) reported

    @N0tn0xi @NickHar86526533 @Halo They're aware and working on the issue

  • ninjutsuplays ninjutsuplays (@ninjutsuplays) reported

    @vincent_tamburo @Halo so we should just not bring up any bugs or any problems we are having at all just push positivity all the time the flighting isnt just to play the game early i hope you know that

  • NumbertwoTV Numbertwo 🇨🇦 (@NumbertwoTV) reported

    @TJ26942748 @Halo If I had a version that my eyes could keep track of, I'd enjoy the beta. This **** looks like I'm lagging even on-host bc of the XB1 framerate cap... it's a sad version of the game to play, especially the 2nd time around. The first time I thought, just a beta... but nope. XB1.

  • BernardoniBrian HeadlessBernie (@BernardoniBrian) reported

    @Halo I am in a constant loop after I sign into the game with Microsoft, It wants me to sign in again and again. Any suggestions?

  • YAR_XBL USE CODE YAR ❤️ (@YAR_XBL) reported

    The @Halo Alpha that started today makes my PC with a 3090 overheat to over 90% immediately when I load into a game lol and yes I have all graphics settings on low. I hear many others are having the same problem. 343 Industries never disappoints

  • Hale33580157 Hale (@Hale33580157) reported

    @Insane_Playzz_ @Halo Following, getting same message and have the same problem

  • oSeekx Seek (@oSeekx) reported

    @Halo i just got my email and my steam product key is not working. says its a duplicate please contact me

  • stickgunnedlol professional gunlance main (@stickgunnedlol) reported

    @Halo You guys sent me a duplicate code, and are now telling me you can’t fix it because you sent my code to someone else, I’ve been an insider for a long time and this is bullshit, I did all the steps you put out to join this flight, please fix this

  • FlipFPS AD | Flip (@FlipFPS) reported

    @JoshsHaloMemes1 @Arrrrash @Halo They have been replying about issues with getting codes to people who have checkmarks

  • 3picraft path5 (@3picraft) reported

    @Halo Major problem when I kill the rats they don’t turn into dead halo3 rat this is an outrage how can some one justify selling a game without this major issue resolved

  • DaddyDWALLY DaddyDWALLY (@DaddyDWALLY) reported

    @TimMillerLive @Halo Dang. Well maybe it will activate in time? Mine was doing that earlier, so I would just give it some time. Maybe they are activating codes in waves? I had the same issue and it just now worked. I’m sure I’ll #seeyouonline soon, Spartans!!

  • Marko335 Mark (@Marko335) reported

    @SplinketSnake @Halo I'm having the same issue. I can drop a weapon to use the secondary but switching with Y doesn't work.

  • KiNgDeEy David Panapa (@KiNgDeEy) reported

    @Halo Can’t login to waypoint, keeps timing out 😪

  • motato69 themadpotato (@motato69) reported

    @Halo got an error that reads "Failed to create DirectX 12 Device for the following adapter: NVIDIA GeForce RTX 2060 Super" Disappointed face where do i report bugs again?

  • minirainbow17 AvatarOmen (@minirainbow17) reported

    @Halo @HaloSupport i got invited to the tech test but was never send the links to download the current build is there a fix for this?

  • fulk_hayden The Incredible Fulk (@fulk_hayden) reported

    @Halo I have message from halo waypoint for PC flight. Does anyone else have this problem?

  • Brandon57846716 Not a bot (@Brandon57846716) reported

    @Halo Lots of people having the same issue lol what a ******* joke you guys probably put the keys on a public server or something huh

  • Uzyrs_ Uzyrs (@Uzyrs_) reported

    @420kekman @Halo PlayStation controller on Halo is a no no that’s why it’s not working.

  • motato69 themadpotato (@motato69) reported

    @Halo got an error that reads "Failed to create DirectX 12 Device for the following adapter: NVIDIA GeForce RTX 2060 Super" 😞 where do i report bugs again?

  • 420kekman PoopTaster (@420kekman) reported

    @SpeedDemon1738 @Halo It might be the game not working properly with the DS4. It works fine in other games though

  • djg3n3s1s Dj G3N3S1S (@djg3n3s1s) reported

    @Halo Found an issue. While in training match can not edit keybinds on PC. Trying to set melee to a button on mouse, won't detect it. Corsair wired mouse. Anyone else had this happen?

  • Or1Flen ORIFLEN (@Or1Flen) reported

    @Halo service unavailable rip

  • AaronAstroYT Aaron (@AaronAstroYT) reported

    @Halo FIX UR WEBSITE SO I CAN PLAY >:(

  • devildog6390 zackery aaron davis (@devildog6390) reported

    @Halo have the email but link is not working

  • squidejpg Social Parasite (@squidejpg) reported

    @WRLangley @Halo same issue here

  • FlipFPS AD | Flip (@FlipFPS) reported

    @SpeedDemon1738 @Arrrrash @Halo They are replying to people with Checkmark about issues, read the comments

  • RyanHeroldt Ryan Heroldt (@RyanHeroldt) reported

    @Halo @DarkHorseComics my key is not working, said its already claimed please help