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Halo Infinite

Halo Infinite status: server issues and outage reports

Problems detected

Users are reporting problems related to: matchmaking, sign in and online play.

Full Outage Map

Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 24: Problems at Halo Infinite

Halo Infinite is having issues since 04:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  • 57% Matchmaking (57%)
  • 14% Sign in (14%)
  • 14% Online Play (14%)
  • 14% Glitches (14%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

CityProblem TypeReport Time
Rémire-Montjoly Matchmaking 23 days ago
Coatzacoalcos Glitches 1 month ago
Le Relecq-Kerhuon Online Play 1 month ago
Questembert Matchmaking 2 months ago
Vevey Matchmaking 2 months ago
Lyon Matchmaking 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • Riskit4TB
    𝐑𝗶𝒔𝙠𝗶𝐭 🇦🇺 (@Riskit4TB) reported

    @ImJustAskingYa @Halo Yep same issue!!

  • ACSPoland98
    Alex Poland (@ACSPoland98) reported

    @Halo Is it? I've had trouble opening the game with the early access

  • mazzacet
    Mazzacet (@mazzacet) reported

    @Halo It's not working guys, I have the premium upgrade and game pass ultimate

  • sinatraswinery
    peter (@sinatraswinery) reported

    @Halo The frame rate drops on PC are ******* absymal, even those with quality rigs it’s very choppy. How does this get released with these performance issues on Day 1?

  • NthMystic
    The Goat Mystic (@NthMystic) reported

    @Halo halo campaign evolved not working on game pass

  • folds_nathan
    Bucky Balboa (@folds_nathan) reported

    @Halo Can’t play the game due to Microsoft login. Buying the game alone should be what allows you to play.

  • SwagPerfect88
    Jax82 (@SwagPerfect88) reported

    @Riskit4TB @XBOX @Halo I thought it was just me with this issue

  • SquackMonsta
    Bill Buttlicka (@SquackMonsta) reported

    @Halo It’s not working. Even after I paid for early access.

  • clarityysix
    CSIX-// (@clarityysix) reported

    @MonitorChakas @Halo Apparently to fix it on steam if you go to the CE DLC’s and uninstall the story & art book it works fine I’m not on PC so I can’t confirm but from what I’ve seen. That’s the temporary solution

  • MullytheChef
    JJ (@MullytheChef) reported

    @Nate51245 @Legitti @Halo If you’re having this issue go on properties and uninstall the digital art book. Worked for me

  • gotubez
    GoTubes (@gotubez) reported

    @Halo It doesnt works , Gamers they Have GamePass and premium Upgrade they are unable to play the stupid game. Fix this ****.

  • sperez_40
    Steve (@sperez_40) reported

    @HaloSupport @Halo @XBOX Shits not working

  • SITHLORDhammond
    Zachary Hammond (@SITHLORDhammond) reported

    @Halo Still waiting for this fix on premium upgrade. Would love to play!!!

  • PlanetXtothe7th
    The Watchman (@PlanetXtothe7th) reported

    @Adiofreak @XBOXSupport @Halo I had this problem but if you go to the pre-install for gamepass it should work.

  • AusRanger
    Ranger (@AusRanger) reported

    @Halo Except it does not work for me on PS5 OG and PS5 PRO, I purchased your game (Digital Deluxe) expecting early Access, it starts up says push X and that is it, then after a couple of minutes it gives an error

  • Sigma_Fisch
    𓊖 - 𝙎𝙘𝙤𝙩𝙩 𝙎𝙪𝙢𝙢𝙚𝙧𝙨 - 𓊖 (@Sigma_Fisch) reported

    @HaloSupport @Halo @XBOX I love how in “known issues” they don’t mention the game won’t launch

  • HenryMyth
    Henry (@HenryMyth) reported

    @Bendak5tar @Halo Sometimes you don't get one shot by it. I think it can headshot. That's the problem.

  • Schep__
    ʟxᴋᴇ (@Schep__) reported

    @nick71223 @Halo @XBOXSupport Same issue with me

  • Flyingtac0Co
    FlyingTaco (@Flyingtac0Co) reported

    @HaloSupport @Halo @XBOX Thanks but the premium upgrade doesn't work on xbox, I Have the regular version (not game pass) and the premium upgrade and I can't play, I can you fix it please? Or give some info?

  • Elz3r01
    Z3roPapaya (@Elz3r01) reported

    @Halo yo so there an error with the early acces where is not opening the game but the digital story and art collection instead

  • KyleBurgoon48
    Kyle Burgoon (@KyleBurgoon48) reported

    @Halo yall really know *********** the hype for a game fix the issue so I can play the game… Jesus.

  • MullytheChef
    JJ (@MullytheChef) reported

    @Legitti @Halo If you’re having this issue go on properties and uninstall the digital art book. Worked for me

  • Swifty021
    Swifty21 (@Swifty021) reported

    @Halo Think I'm going to pass on this. Looks like its already having issues as it is. When they release a real new Halo game in 8 years, then I might buy it. But skipping this 3rd edition of CE.

  • Robert000123
    Robert D.Dews Jr (@Robert000123) reported

    @Halo Help!! It's not Working!! Quick!!

  • VoxWanderer
    Cheeta (@VoxWanderer) reported

    @XBOX @Halo Theres a bug on Xbox right now thats not letting people that bought the premium edition stand alone upgrade play. Please fix!

  • kirashimoto
    kira (@kirashimoto) reported

    @Halo I have game pass but I bought the premium upgrade pack because I wanted to get early access but it's not working. I've uninstalled everything and reinstalled and restarted my Xbox. Any idea what's going on?

  • AnthonyCarmineM
    Anthony Carmine (@AnthonyCarmineM) reported

    @Halo Fix your game, lot of bugs, AI Bugs & bad performance People are streaming Halo Campaign Evolved since yesterday, are not happy

  • LazloHolliefeld
    Danny Mitchell (@LazloHolliefeld) reported

    @HaloSupport @Halo @XBOX Error Unpacking. Tried Gaming Services repair tool. Uninstall re-install. Is there a fix / workaround?

  • NThaG0d
    N (@NThaG0d) reported

    @HaloSupport @Halo @XBOX Fix your damn game twin, me, my homie Takeout, and Cessatiion tryna RUN THIS **** TF NIH

  • bottygerjoe
    Harry’s Balzania (@bottygerjoe) reported

    @Sonnie_Slim @XBOX @Halo You’re in luck. Steam version is broken too.