Halo Infinite

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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Halo Infinite Outage Chart 02/13/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  1. Matchmaking (75%)

    Matchmaking (75%)

  2. Online Play (25%)

    Online Play (25%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoVeracruz Matchmaking
United StatesDallas Matchmaking
United StatesFlorissant Matchmaking
United StatesCharlotte Online Play
MexicoCampeche Glitches
ColombiaBogotá Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • CrossGraves CrossGraves (@CrossGraves) reported

    @Halo Co-op campaign after all these months runs like hot garbage, 6 crashes in two days some during cutscenes being shown to a new player. I'm sitting next to the person I'm playing with and somehow there's latency issues. We lost local co-op for this sub-par embarrassing experience

  • Skully_Skelly Skully (@Skully_Skelly) reported

    @Halo I have been experiencing a problem with halo infinite, when ever I try to boot up forge, or go to the community tab within the game, it doesn't work. I would ask this on Halo waypoint, but the site docent allow me to sign in. do you know how to fix this issue with my game.

  • OGDerc Ryan D'Ercole (@OGDerc) reported

    @Halo my challenges are only coming up 1 at a time.... please fix

  • xAUSTIN316x phillip (@xAUSTIN316x) reported

    @Halo I can't get a decent game anymore since the winterupdate.Aiming is broken.I always get teamed with horrible players. There's always one person who's afk and and game is full of cheaters now. Also every one is in god mode my bullets aren't killing any one. It's mcc all over again.

  • TheMadHaticus MadHaticus (@TheMadHaticus) reported

    Yep, still broken @Halo The winter updates means nothing if I keep getting de-sync and cheaters.

  • AgentDoge Liltoomi (@AgentDoge) reported

    Also love how the people at halo can update the shop but not fix Desync💀. @Unyshek @Halo #HaloInfiniteMP

  • Daarkfinite Darkfinite (@Daarkfinite) reported

    Imagine you're doing a part of your map and you haven't saved in the last 10 mins cause that's a thing ppl tend to do sometimes and you disconnect for the 2nd time from the halo servers and your internet is on the higher end AND YOU LOSE YOUR PROGRESS @Halo @HaloSupport

  • JulioLeadbetter Señor Virgin Otter (@JulioLeadbetter) reported

    @OrcaBRRR @HighKingJake @Halo "The problem with that was it didn't hsve as much during the start, and they changed it." What a mind-numbingly stupid ******* thing to say. No, the problem was the game launched broken, unfinished, & with an embarrassing, all-around dearth of content, including the

  • imaneedboutseum Silky (@imaneedboutseum) reported

    @Halo Still can’t make my service tag blank on multiplayer. Game will only let me change it, not remove it. This game has been out for way too long for y’all to have not found a fix for this.

  • UneeQtV UneeQ 🇨🇦 (@UneeQtV) reported

    @MintBlitz @Halo @MichaelSchorr may have fixed the issue

  • raky291 Raky's Replays (@raky291) reported

    @JosuVqz @Halo I have the same issue, any help?

  • BFMontana Justin (@BFMontana) reported

    @Halo @343Ligmastries what is your problem?

  • LilyTheGOAT_ LilyTheGOAT (@LilyTheGOAT_) reported

    @Halo 😞 is there a current network outage?

  • Devitoswag1488 Devito (@Devitoswag1488) reported

    @Halo It’s interesting how you half-wits drop forge but not fix custom games first. Not prioritizing multiplayer or customization? Brain dead

  • GucciSerb 🇷🇸 (@GucciSerb) reported

    @Halo fix ur dog **** game pls

  • oad_sy oadsy (@oad_sy) reported

    If you are in Forge and are on a map you previously saved and named, and it pops up a prompt to name your file when you go to manually save. Your file will not save at all and it won’t exist. I advise to exit immediately to the main menu and load your map again. Glitch? @Halo

  • LilyTheGOAT_ LilyTheGOAT (@LilyTheGOAT_) reported

    @Halo is there a current service outage? 😞

  • DBO_PRO David Bono (@DBO_PRO) reported

    @FinancialHomer @UneeQtV @Halo I was testing it out and it’s the snow pile textures. If you walk on them frames drop. I know UneeQ had this issue when forging High Ground also. The scaled mountain piece when shrunk so small retains all this vertices and the game tries to calculate your steps on all of them.

  • imaneedboutseum Silky (@imaneedboutseum) reported

    @Halo Halo Infinite: Still can’t make my service tag blank on multiplayer. Can only change it, not remove it. This game has been out for way too long for y’all to have not found a fix for this.

  • Fuego_FH 🔥Fuego🔥 (@Fuego_FH) reported

    Can 343 explain to me how I’m on a 25 ping server and lagging worse then on 200 ping??? @Halo

  • HazyGamezz HazyGamezz (@HazyGamezz) reported from Spokane, Washington

    @Halo ranked Arena queues are broken on Xbox what is happening?

  • jackskickz Jackskickz (@jackskickz) reported

    @Halo Fix your game

  • LilyTheGOAT_ LilyTheGOAT (@LilyTheGOAT_) reported

    @Xbox @Halo is there a current service outage? 😞😢

  • xShrekyy =-= Shreky (@xShrekyy) reported

    @OGSheez @Halo Check for a new driver update. The last one that came out is causing issues for a bunch of games

  • ultimablackmage Jean-Paul Bartolomei (@ultimablackmage) reported

    @Halo I'd rather you finish splitscreen co op than be playing the game yourselves, but since it'll be in eternal Beta you probably should play test you cosmetic microtransaction focused shakedown service every so often to make sure it's ripping off the stupids.

  • CROCinCROX Lew (@CROCinCROX) reported

    @HaloSupport @Halo MCC matchmaking broken, plz fix, i will not play infinite

  • UneeQtV UneeQ 🇨🇦 (@UneeQtV) reported

    @DBO_PRO @FinancialHomer @Halo still a issue i see will be updating the map today and pushing the fixes, V2 expected to release later today fixed FPS and Fixed 1 Flag CTF :)

  • urktheturtle Urk The Turtle (@urktheturtle) reported

    @Halo okay, so... here is the problem, you outright PROMISED couch co-op. You falsely advertized your game as having it... I purchased the game because of it. You lied to get me to purchase this damn game... Either give us what you ******* promised, or give me a refund.

  • GageThisis larry. (@GageThisis) reported

    @larptard @Halo I'm not on your parade. But don't come in here talking this Xbox over PC crap. The game is on PC. It should work on PC without issues.

  • IanMroykot OYKOT GAMING (@IanMroykot) reported

    @Halo Where's the fix for Xbox preview players?