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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (57%)
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Playback Issues (29%)
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Errors (14%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Xalapa de Enríquez |
Playback Issues | |
 Des Plaines |
Sign in | |
 Sélestat |
Playback Issues | |
 Guayaquil |
Sign in | |
 Kirkland |
Sign in | |
| Regina |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Optus
(@Optus) reported
@SW0RDIE Okay so the SIM reader in the handset is not working? Is there any chance that there is a software issue with the phone that is causing it to not read the eSim as well? Have you done a full backup and restore using the latest version iTunes? Meg
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Suraj
(@surajwank) reported
@apartovi When Apple released iTunes which was a rip off of iLike, wouldn't that make a legal case of copyright issue? Didn't you fight for it?
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Stephanie Parsons 💙
(@supasteph30cr) reported
@SupportItunes I've recently bought a song on iTunes at the same time as another 10 or so. Despite numerous attempts at reauthorising my laptop it still flashes up that it isn't authorised to play this specific song. The other 10 play no problem?!?! 🤔
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Zak
(@Zingoe) reported
@Liamcazza I'm on bit it's been crappy, although tbh I thought it was just iTunes and ESO servers. Not like that outage that knocked it out a few weeks back
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Stray Kids USA ⚡️
(@skz_usa) reported
‘Here Always’ by #SEUNGMIN has broken TOP 50 of iTunes USA!
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Ale Watches TV
(@ale_watches_tv_) reported
@TheChallengeMTV why can’t I watch the new episode on @iTunes ? It’s not up and now last week’s episode is down too! HELP
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Torben 🏳️🌈
(@GiraffePlays) reported
@_HeyThereNat @realjessamica92 Yes, when I worked in cellphones we got a lot of people coming in with this issue. You can do a hard reset on iTunes or a combination of buttons…not sure what they are anymore but sometimes it worked.
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kasper
(@kasper11996) reported
@marcelmart0 @zollotech I went back to iOS 15 using iTunes and the problems are all gone for me.
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_NiRuX_
(@_NiRuX_) reported
@ijordizon @jonotan86 That's the actual problem. Using iTunes or the switch app both are a pain. Assuming it even works to begin with.
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george
(@pirgovgeorge) reported
Barbz, weve dropped down on the itunes charts lets get back up there!!!
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ConservativeCoach
(@conservcoach) reported
@NewStyle303 @markalamb @ggreenwald The problem is that it violates the Sherman Anti-Trust Act. Anticompetitive agreements to suppress competition are prohibited-and thats exactly what happened to Parlor. It wasn’t just hosting-Google Play and iTunes refused to allow the app a place-monopoly against a competitor
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Bryan
(@bryanOS) reported
I prefer to get a physical disc wherever possible but I wish all movies were on the same service. A majority are on Apple TV / iTunes but also a bunch on google now.
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diluc_gaming 🔥
(@lonkboi) reported
My computer keeps saying there’s a ‘problem’ with my ipod but it works fine on it’s own. I really don’t want to reinstall itunes because I’ll have to import all my music again and that will take hours 🥲
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Anfunny™
(@Anfunny) reported
Spent most of yesterday combing through my ginormous iTunes library after getting an error at launch about a damaged file. A backed up copy from Sept 17th was there but I still had to find 3 weeks of curation! I’m too old for this ****. 😮💨
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Pumpkin
(@mhizfelz) reported
@akintheodox Download iTunes for desktop,was having similar issues plus I couldn’t connect my phone’s hotspot to my laptop.
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Jason Tselentis
(@JasonTselentis) reported
@MacRumors @julipuli Failing to restore from PC’s iTunes or macOS was/is a real problem. Wish this fix had released LAST week. Better yet, the RC should’ve addressed restore problems, but I wonder how many people are stress testing iOS releases for restore and rebuild.
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Jerry B. Flory ❌
(@JerryBFlory) reported
I would have @AppleTV if they didn't insist I have iTunes. Shouldn't need more than username and password like any other streaming service.
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chukydyk
(@chukydyk2) reported
@apartovi I don't see this as any lesson than oppression and stealing by tricks from Steve. Why would he go ahead to build into iTunes your sidebar after turning you down?
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Jason Tselentis
(@JasonTselentis) reported
@9to5mac @ChanceHMiller TGiOS 15.0.2!! —Fixes "Device restore or update may fail when using Finder or iTunes for iPhone 13 models" O M G …I spent hours (HALF A DAY!) last week on this very problem with no solution whatsoever.
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💜☀️𝑳𝒂𝑳𝒂🌻💜
(@chung52057510) reported
How to do iTunes give away? I mean... acc need an credit card detail to pay, should I have their iTunes acc and fill up the detail and then purchase? I just want to make sure that won't cause issue... #มิวศุภศิษฏ์กับเช้าอันสดใส
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Chris
(@gotumms146) reported
@MeliaTheMuffin @rayilicious @Kotaku Music piracy did not decrease when iTunes came out. People were still heavily pirating music using apps such as LimeWire. It was happening at such a high rate that news companies made multiple stories about piracy in 2007, because it was still a huge issue
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polar bear 🥶 double vaxxed 💉💉
(@aurorastormG3) reported
@JKHimpe We have a train service here called Fish n chips. I’ve no idea why. I did receive an unusual call from the US, they needed more details to send me a new phone. Normally I get phone calls saying I’ve done tax fraud and I can avoid being arrested by paying a fine using iTunes card
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chukydyk
(@chukydyk2) reported
@bummite I don't see this as any lesson than oppression and stealing by tricks from Steve. Why would he go ahead to build into iTunes their sidebar after turning you down. This is practically intimidation of a kind after hearing them pitch
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Knation | Jahzz0
(@Jahzz0) reported
@ebinlaw @luigifan92800 There is nothing wrong with emulation, but there is a fine line between emulating a product you own, and outright stealing it. It's mindsets like yours that gets us into trouble, no offense. So if your artist makes an album on Itunes instead of spotify, you're gonna steal it?
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HM
(@bbl0ckhead) reported
@PhantomPhily @IGN But the subscription you pay for is for Apple TV+ and that’s the service we’re talking about. Of course iTunes content like is separate but that’s not part of TV+. Everything under the TV+ tab is the service that we’re discussing here.
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kiraa 🌨
(@gulfiepanda) reported
@FeeLovesMG @glossytuann You can try use laptop na kha.. install itunes first on your laptop.. then sign in with apple id..then you can purchase it
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𝐦𝐢𝐥𝐤𝐭𝐞𝐚 🇵🇸
(@unfrhable) reported
lol i wasted 4 hours just to update ios on itunes but got error in return lol
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c.b. mcgoo
(@cbmcgoo) reported
@abigailm1971 @rfrdrch Tell them you have a cat with issues that needs some expensive vet treatments (mmm treats) and that you would appreciate some iTunes gift cards in $100 denominations.
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Ashley Goode
(@ashestoashes80) reported
@kelly_rdc 1)Nice selfie! 2)You have a lot of followers on Twitter. 3) Facebook is down 4)You can get rid of cable and just stream your shows. 5) I listen to music on Spotify not iTunes. Lol. I could go on and on!!
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Grey Crimes but spooky 🏳️⚧️
(@Grey_IsTrue) reported
Introducing the DRM - ensuring that if you buy your music from Apple, it will only play on Apple. The problem? Itunes was the biggest shop in town, but Apple ipods weren't all that reliable, broke easily, and were expensive to replace. But now, you had no choice. ...unless. >