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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Skwirrel
(@Skwirrel_TV) reported
@XaryenMaelstrom @fleshfurnace @playnewworld To claim that they are the majority of the problem is a claim that you cant support. The problem lies with Amazon, we don't know what the major problem is, but blaming others is the wrong way of going about it. Only amazon know what the problem is.
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Ramister
(@Ramister__) reported
@playnewworld 2k cap is a joke, if this is not fix in the next days this is game is gonna lose half of the players
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SheepB0T
(@SheepB0T) reported
@ShowNwo @playnewworld Cool but there’s like 100k+ that are still sitting in a queue for our 3rd hour….this is a serious problem yall alleged to have fixed….logging in shouldn’t remind me of trying to download an MP3 on dialup and needing to start it before bed to have it in the AM.
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WestSideGeckos Gaming
(@WestsidegeckosG) reported
@playnewworld Started off 7hrs ago in the 5497th place. 10 minutes ago I saw that I was 420th, only to moments later be read with 'Connection Error' and the message '@mm_loginservices_InternalServerErrorException'. Sadge is all I have to say, seriously.
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crafty
(@EdenChisnall) reported
@playnewworld Are the servers down?
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SheepB0T
(@SheepB0T) reported
@ShowNwo @playnewworld Cool but there’s like 100k+ that are still sitting in a queue for our 3rd hour….this is a serious problem. The population isn’t gonna shrink…
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J4b0k !
(@Gnefner) reported
@playnewworld Do you have any info on the server errors now? Can't even get on to see the server list... Nothings working.
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Arcirion
(@Arcirion1) reported
@playnewworld @Osxgeekgirl The same. No world visible. When I refresh the list in EU region, the error pops up. The other regions seem to be unaffected
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Mark Robin
(@Magnetron00) reported
@playnewworld Login server broken..
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Kim Wickell
(@Kwickell) reported
@playnewworld @ochapeieiro Same issue! Server: Fae CharNick: Altrego
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Rosie Knuckles
(@Rosie_Knuckles) reported
With all the issues @playnewworld is trying to address I’ll be starting at 3. Still doing the 24. Hopefully they have more servers up then. If not we will patiently wait and play apex in the interim
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vo1dee
(@agarkov_max) reported
@playnewworld @ochapeieiro vo1dee. queue died, character not available. mm_authresult_Http_error_response_code also Internal server error while trying to enter the queue
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Ld
(@Lds_World) reported
@playnewworld eu central is down? no worlds showing at all (once i'm past the error messages).
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CplDarkeye
(@Darkeye94) reported
@playnewworld Login servers seem to be down ? can't see my character, no worlds appearing in the worlds list on EU, but I can see the servers in other regions
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Dennis Arndt
(@M3cr0x) reported
@playnewworld The EU servers just ditched out noone of my group can join any of them pls fix.
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Tekaroku
(@tekaroku) reported
@playnewworld i cant login to the EU server and i was wondering if there is somthing wrong?
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James S. Smith
(@James_S_Art) reported
@playnewworld EU login server down, ETA on fix?
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s0ftload
(@s0ftload) reported
@playnewworld So, I'm from EU and I've been sitting here for the whole day and wasn't able to log in a single time. While NA people got in withing 30min or 1-2 hours...?? And they crash so much, the ***** happening.
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kjartan jenssen
(@pocopowa) reported
@playnewworld How about ya feed the dam hamters in the server room and not have a 286 as a login server that times you out 7 time when you have been sitting in a que since 16.00 today. FFS. thote you had learn somthing from a lot of the other major MMORPG's that has launched before ya
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld @playnewworld and now i can't even start a game. I have an error in "continue" screen.
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LIVIU BAILESTEANU
(@DvddGhosT) reported
@Osxgeekgirl @playnewworld Same issue here
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Sleep Less at 🏠
(@SleepLessOrMore) reported
@playnewworld Sounds like the queues are not a problem of some, rather than most of the players.
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Mehmet Cankat Köse
(@KoseCankat) reported
@playnewworld are you planning to fix EU servers anytime soon ??? :(
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Reformed Fabu
(@erfabu) reported
@playnewworld I was in queue approaching the end of it, when i suddenly got a message saying internal server error, and i *** disconnected do i have to queue up again starting fron 10k now? @playnewworld
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Mart Kedisi
(@MartKedisi) reported
@playnewworld Just got this when I was on the queue "@mm_authresult_Http_Error_Response_Code" and now I can't see any servers or characters. Know any fix ?
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Max Bradley
(@Bradders989er) reported
@PhilsMinis @playnewworld @ochapeieiro Same error too. was in queue for 6 hours now this.
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SixGorillas🔥
(@Some1_Anon) reported
@playnewworld Getting error message when launching, can't access game :( @mm_authresult_Http_Error_Response_Code
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adel al-osaimi
(@aadel1992) reported
@playnewworld Login Servers is down, and no world show in the game
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Socoler
(@Socoler_) reported
man @playnewworld literally cant even log in and was kicked from queue at 300 any chance these issues are being solved?
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whats it to you
(@njm2907) reported
@GeorgeA_VWoW @playnewworld Server crash, hopefully they’re working on it