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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ocot
(@TheActualOcot) reported
@playnewworld Hey Alexa why is the trading post broken
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saber
(@saberoverwatch) reported
@playnewworld Alexa, fix the auction house.
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Dallas White
(@Gypsypirategod) reported
@playnewworld So hot fix for auction issue
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RageWithn
(@RageWithn) reported
@playnewworld Hey Alexa when are they gonna fix the trading post and slew of other bugs introduced in the latest patch
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Marc Webb
(@sloggin) reported
@playnewworld I'm not reading all these texts but I hope to hell they know about the auction house and that people are losing money I'm offline right now and I just saw a video telling me about it. Take the servers down fix the problem a lot of people are going to be very upset
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SauceySparkles
(@SauceySparkles) reported
@playnewworld Just a heads up there’s a new bug where people are not receiving there gold from market sales if they’re offline… big issue for most.
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Hubert Baszczyński 🇵🇱
(@HadusTV) reported
@JLeivermann @KezzzSpy @playnewworld WRONG. I paid for the service, I paid for the access to the game when it is single-player, not MASSIVELY Multiplayer Online game.
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Ryan
(@staticrage84) reported
@playnewworld Can yall fix the ice gauntlet's skill ice storm? It no longer does damage over time.
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Pleiadeez
(@LD_Pleiadeez) reported
@5chmorgus @playnewworld @primegaming lol imagine not adding more **** to the game until the problems you have a fixed? Everything that gets added has a chance to break other **** unintentionally...its also bad optics when they patch the jack o lantern render distance and not the broken armor set math...get real
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cardconnection
(@cctcgsales) reported
@playnewworld Alexa. Fix all the bugs from the last patch also take out the ability for any faction to claim war on a settlement in conflict as a troll company was able to steal out seven hours of work last night and take war on a settlement that they literally did no pvp missions for. Thx.
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Craig
(@CraigOSRS) reported
@playnewworld your auction house is completely broken and not giving gold for sold items when people are offline. You need to rollback servers or compensate people ASAP
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Ryan
(@staticrage84) reported
@playnewworld Can you fix the ice gauntlet's Ice storm? I no longer does damage over time.
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whosnachos
(@whosnachosyt) reported
@playnewworld fix damn market, no money from sold items over night. each damn patch more and more bug TEST YOUR **** FINALLY BEFOR RELEASE! @AMZNGameStudios send old crucible team to streets and spend some money into ppl they do not mess whole time.
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Justdubs33⚾️
(@Justdubs33) reported
@playnewworld y’all better fix the Trade Post
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darrell beaman
(@johnbeaman23) reported
@playnewworld so let’s not fix the group inv bug that’s smart
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Adam
(@MysticalOS) reported
@jorgito23_06 @playnewworld agreed, but it’s mostly just an issue that it wasn’t worth doing, small user base and usually medicore hardware in power. these new machines are gaining in traction and market share. i expect when they release the updated mac pro and imac pro next year they’ll be contenders
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Malgus Kerensky
(@MalgusKerensky) reported
@playnewworld Any confirmation that the patch introduced a bug that is causing players not to receive their $$ from the Trading Post, if they are not online when an item sells? Bit of an issue if true...
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Gizmo DeVoe
(@GizmoDeVoe) reported
Also - if you have a BUY order and are offline, you won't get the items. This is a serious #bug that @playnewworld has to fix ASAP. That or they're going to have people botting to avoid AFK. #NewWorldMMO
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James Wash
(@Washy_J88) reported
@playnewworld “Alexa, will new world fix the new glitch from the new patch that stops your recieving your gold whilst your offline, and will they rectify any gold lost today?”
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pollainfluencer
(@TheDantesito) reported
@playnewworld Light armor are bugged please fix it 😭😭😭.
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Bluud
(@Bluud15) reported
I havent been able to play #NewWorldMMO now for 2 days because of LAG DETECTION - constant DC @playnewworld @amazongames
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Donovan Mowatt
(@canhasbucket) reported
@playnewworld How about fixing more super annoying ux problems like not being able to type - /w ../whisper ../r ../reply ../t ..or /tell - to reply to someone in chat...just doesnt work.. WHY..the ..hover over a name to hit direct msg or hover to the right to reply is just such bad design
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Pakosni
(@Pakosni1) reported
@playnewworld Hello New World team, I will try to be short. Last night I listed legendary item "Forgemaster's Notes" on the ah. Now I login and can't find it. I listed for 8.5k gold, I didn't got gold and can't find item anymore on ah. Is it possible to check this somehow? Thank you.
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yeej
(@notyeej) reported
@playnewworld fix the ******* war lag please
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Drasch
(@Drasch9) reported
@playnewworld You broke the TP and Hatchet at the same time tho. So now what ? one week w/ broken down AH in an already struggling economy, are you purposely destroying your own game?
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Juswel
(@Juswel_P) reported
@playnewworld Bad server. Lag and Delay. I never had any issue with other Online games.
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BigRig
(@BigrigOnTwitch) reported
@playnewworld Reekwater quests and mobs still broken, still no way to effectively make money, a number of other exploits used in wars not addressed. BOTS!!!
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Jani Koivunen
(@sukankuluttaja) reported
@playnewworld MAybe focusing fix some perks what not working at all... There is plenty of perks what not working like Bleeding Sweep:
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Andre Pierre
(@ChiefPierre_GMR) reported
@Gibbo849 @playnewworld well... that's just a lie lol, i read the patch. Nothing in it indicates a fix to that problem
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Lucidity
(@LucidityNA) reported
@playnewworld A lot of users are encountering an issue where things are selling at the trading post, but aren’t receiving the gold for the bought items. Some people lost ~10k, whereas some like myself are missing ~2.5k. Is there any update you can give us on this? 😔