New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 02/01/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • saenz_colton Colt Saenz (@saenz_colton) reported

    @playnewworld hey, people cant open the game. Might wanna call up easyanticheat and fix the issue

  • HeyIts_MaxTV HeyItsMax (@HeyIts_MaxTV) reported

    @playnewworld People cant launch the game from steam after updating windows, please launch a fix (Must be logged in to steam error)

  • astrophiliacxx 𝔠𝔬𝔡𝔶 ࿏ (@astrophiliacxx) reported

    @Mamagrainn @playnewworld @SerMedieval That’s the issue is it not?

  • mjhpx Summer Enthusiast (@mjhpx) reported

    @playnewworld you've got a major outage on your hands -- everyone's client is telling them that steam must be running to play for the last ~30m

  • merrill_lines Merrill Lines 🎃 (@merrill_lines) reported

    Anyone else having issues connecting to New World from steam?? Getting an error saying that must be logged into steam??! @playnewworld @Steam

  • jeremy2020 Jeremy Barnes (@jeremy2020) reported

    @playnewworld Ya'll wanna wake up and fix the easy anti-cheat problem? Developers, stop using this trash.

  • dice90 Alan Dice (@dice90) reported

    @Burnatoast @theywantthenick @playnewworld sigh. I'm getting a different error lol

  • twp156_ Firefly (@twp156_) reported

    @Slushpuppy_TV @AnthonyKongphan @playnewworld Today there was 3 total and an invasion on the server (im on the same server) and one caused a server crash and rescheduled for the top of the next hour. All 3 were within 2 hour start times.

  • GZ_Cozaa Cozaa 🌹 (@GZ_Cozaa) reported

    @perznOCE @playnewworld yep connection error, ima try verify files

  • ShestD2 Shest (@ShestD2) reported

    @dice90 @mrgarrison1993 @playnewworld This gets around the error but still can not connect and gives you a bunch of errors.

  • mitzipana Mitzi (@mitzipana) reported

    Anyone else getting a “untrusted” error on @playnewworld after latest Steam update?

  • blakenstine Blake Oppenheimer (@blakenstine) reported

    @Asilemx @waximo @playnewworld I tried this but then it gives a different EAC error

  • GZ_Cozaa Cozaa 🌹 (@GZ_Cozaa) reported

    @perznOCE @playnewworld well im waiting for customer service live chat :D

  • S_OneScott S.C.Scott (@S_OneScott) reported

    @playnewworld New maintenence to fix Unrecoverable error and an error surrounding a .dll file.

  • zellarc74 Kanashimi no kyōkai (@zellarc74) reported

    @playnewworld there's a problem where a lot of players over at Alakapuri can't login due to an error where it says we're not logged in to steam? Any fix on this? We have a war coming up in less than 2 hours

  • zadam_dr DrZadam | Ghost | (@zadam_dr) reported

    @playnewworld @SerMedieval We are getting a error that we must be logged into steam to play the game.

  • deezyydrr deezy (@deezyydrr) reported

    @playnewworld please fix this bug where I can’t play after the steam update. I just want to play your ******* game.

  • Mamagrainn Ed (@Mamagrainn) reported

    @astrophiliacxx @playnewworld @SerMedieval Apparently it’s on eac side that same issue

  • Mamagrainn Ed (@Mamagrainn) reported

    @astrophiliacxx @playnewworld @SerMedieval It is but why is it a issue 😢

  • emtamy03 🚑 Amy 🚑 (@emtamy03) reported

    @playnewworld I've experienced a crash trying to get in the game since your pm update. Any word on this?

  • LordHermoso Lord Hermoso (@LordHermoso) reported

    @Cryptoohhhhh @playnewworld Same issue here, please let me know if there is any answer :c

  • Rotten_AppleNY RottenAppleNY (@Rotten_AppleNY) reported

    @playnewworld can't log into game after steam update, constant error messages #NewWorldMMO #NewWorld

  • dice90 Alan Dice (@dice90) reported

    @mcmaster @playnewworld I thought it did for me too... until I tried to join the server. :( That gave me a new error. Troubleshooting continues.

  • IsaqueBurgheri Isaque Burgheri (@IsaqueBurgheri) reported

    @NewWorldBrasil_ @playnewworldbra @playnewworld "Unrecoverable Error, you must be logged in to steam to play." C:\Program Files (x86)\SteamLibrary\steamapps\common\New World\EasyAntiCheat\Certificates\deleteall Deletem os arquivos de certificado !! Aqui funcionou !!

  • jesseobrien_ Jesse O'Brien (@jesseobrien_) reported

    @playnewworld I sit through a queue of 400+ to get into my server (which was lowest pop on launch day) only to crash out 15 minutes later and get put to the back of the queue. I really don't understand.

  • STARLlKE kieran (@STARLlKE) reported

    @playnewworld @Steam steam update won't let new world run because eac is flagging steam as a cheat and new world is not detecting that steam is running please fix this lol!!

  • dice90 Alan Dice (@dice90) reported

    @waximo @mrgarrison1993 @playnewworld It got me further but then I got a new issue. lol I'm trying to verify the game files now.

  • TSVStriFe Marcel A. Niemans (@TSVStriFe) reported

    @playnewworld is there an issue with Easy AntiCheat? My friend cannot seem to start the game. He gets the message: unrecoverable error steam must be running to play this game, while steam is running. Also he gets this error: Untrusted system file %path to steam% steamclient64.dll

  • StayAwakeGames Stay Awake Games (@StayAwakeGames) reported

    @playnewworld Is there a support Twitter? Waiting for an announcement about the “Steam is required to play” bug. People are deleting easy anti cheat certificates trying to find answers and it’s giving them more problems.

  • Burnatoast Shawn (@Burnatoast) reported

    @dice90 @theywantthenick @playnewworld Getting all those errors as well