New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/24/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • tj8106 tj81 (@tj8106) reported

    @Nevenuu @playnewworld Same for Hades. I relished to try and fix it and now I’m stuck in a queue that isn’t going down. Feelsbad.

  • BonekitDEV Tobias Menzel (@BonekitDEV) reported

    @playnewworld My place on the queue jumped from 7200 to 11152 on Ravenal. I hope the server restart will fix this issues.

  • ThymanYouKnow Thyman 🏆 (@ThymanYouKnow) reported

    @playnewworld Hades doesnt work. FIX IT

  • cakdgnqq Can Akdoğan (@cakdgnqq) reported

    @SmashleyTwitch @playnewworld It takes 3.5 hours to login fam

  • JesseNiven JesseNiven (@JesseNiven) reported

    @NoxieProxie @playnewworld yeah this isn't the problem, imho it's the fact, that there isn't a global release. The whole world try to login on EU server... good job! :D

  • peterst03606085 peter steel (@peterst03606085) reported

    @Justin42O @playnewworld Wasn't much to fix don't know what you're crying about.

  • NotShinj shinj (@NotShinj) reported

    @playnewworld bruh just restart them all, 90% of hellheim had to requeue because interact is broken

  • RiotKengen Riot Kengen (@RiotKengen) reported

    @Mendo @playnewworld Well, i had ~200 after crash, while others were at 8k

  • folzen ✖️av (@folzen) reported

    @playnewworld The crash killed my graphic card…

  • ExAequoWasTaken Aaron Bujalance (@ExAequoWasTaken) reported

    @AMZNGameStudios @playnewworld #NewWorldMMO Hellheim queue not working at all, server was working until you put it on maintenance. Afterwards, we became unable to log in. Great job, meanwhile streamers are getting an unfair advantage and getting closer to owning towns.

  • Mc_Tweetington Beckett (@Mc_Tweetington) reported

    @Nevenuu @playnewworld I logged out to fix that and now I'm 81 in queue for 30mins. Works fine. Also got the 160h played achievement.

  • Mysticalpigeon weary of the prophets (@Mysticalpigeon) reported

    @Leotas_ @playnewworld We hate you! Jk, I’ve gone from 8k to 5k in queue to disconnect to 2900 in queue to now being told the servers will be reset😭😭😭

  • Nirealy S (@Nirealy) reported

    @playnewworld I am having problems with the faction missions, I had to defeat wolves and withered but neither of them are spawning around the given area. I am in the Tupia EU server in the Syndicate faction

  • ZarszGaming Andrew (@ZarszGaming) reported

    @tohruthelight @playnewworld This was fairly quickly attributed to a nvidia issue not a new world issue. The tiniest amount of research would have told you that.

  • sickdegen Voyageur (@sickdegen) reported

    @playnewworld Dota + couter strike have almost 2 milions palyers a t same time and they have 0 problem to log and play. You have 10 times less players znd u still stuck.

  • 3GoneRouge The Truth Teller (@3GoneRouge) reported

    @playnewworld "restarting" - a common attempt to solve problems by doing nothing

  • Tinus_81 Tinustag (@Tinus_81) reported

    @Kalideagarwaen @playnewworld 2 1/2 hours que and at position ~600 got a connection error and back at 2700, disconnected again. I'm glad with this maintenance hope they will scale up and fix this today like they did in the open beta.

  • Here_Again3k . (@Here_Again3k) reported

    @vasile_jianu @StonerL0ve @playnewworld That’s not how server issues work

  • aaylow_ 👑 (@aaylow_) reported

    My @playnewworld journey through the queue ... From 8K9 to 11K (why ??), then crash. From 800 to 100, then crash. Now back to 7K2. What about you lol ? #NewWorldMMO

  • Jontwittz Jon-Andre (@Jontwittz) reported

    @DannehTV @playnewworld Cmon! Inform us on server issues

  • Preditaah Saint Preditaah (@Preditaah) reported

    .@playnewworld fix your e key, i want to play the game

  • ZippyTehZip Numlefar (@ZippyTehZip) reported

    @playnewworld Game is freezing for me after equipping rations in the tutorial. No error message, have to force shut down the game.

  • Ciryi3 Ciryi (@Ciryi3) reported

    @playnewworld Only Ekera server down or all servers ?

  • Thrizian Danny Oosthoek (@Thrizian) reported

    @playnewworld I'm totally stuck, I walked from the starting zone towards the first town. "Lag Detected" And Now i keep getting "Server has an error loading your spawn point"

  • notelkz Matt // elkz 🕹️Tales of Arise (@notelkz) reported

    @TheePhenomenal1 @playnewworld I wante dto get an early start and make sure I had my name reserved, always knew there would be issues but the fact I can play but not loot is.. a slight annoyance lol.

  • WabbitRequiem Chris Sommer Kjær (@WabbitRequiem) reported

    @playnewworld @gameguyben1 New World aint playable at all until you fix whatever the F you did that causes massive Input Latency isues

  • exoqqen (@exoqqen) reported

    @playnewworld ******* fix hellheim, interacting not working, q doesnt move, server died

  • TheAivarioha Aivarioha (@TheAivarioha) reported

    @playnewworld close the Hellheim server. most people stuck with bugs and in queues that don't move while others are playing and progressing. Close server and fix the issues before competitive integrity is ruined!

  • ssixk3 Dickson (@ssixk3) reported

    @playnewworld "lag detected" what do i do?

  • 3GoneRouge The Truth Teller (@3GoneRouge) reported

    @playnewworld "restarting" - a common attempt to solve problems by doing nothing except kicking players of the server