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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dova
(@oODovaOo) reported
@playnewworld maybe increase server cap so i can even play and finish my fkn events i made for the server and my company like WTF is it that hard to upgrade server cap !!!!!!!!!!! getting fkn lag detected from time to time and queue for 3h to play on fresh server is just fked up
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New World’s Papi Taco
(@CtrlAltTaco) reported
Mass reports are becoming an issue on @playnewworld. Governors of companies are having people mass report to get other companies governors banned. These reports need to be manually reviewed.
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GonsTheUnruley
(@JosephCharron12) reported
@playnewworld @freeninetynine2 @playnewworld you guys gunna fix the issue of trolls mass reporting ppl to get them banned this is bs payed $50 for the game then another $50 in ingame purchases glad to know you guys robbed me
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N.
(@PuLse_cba) reported
2 hours to crash and get thrown into an even bigger queue. thanks bezos @playnewworld
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Mathew Adam Purvis
(@mathewpurvis) reported
@playnewworld Queues aren't a problem but having no reconnect protection after a client crash is a problem. Four hour queue time to get kicked out and face a six hour queue time.
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Berserake
(@FictionalBeast) reported
@playnewworld Please fix the dungeon desync, its actually killing your game.
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GonsTheUnruley
(@JosephCharron12) reported
@playnewworld @playnewworld So you guys aint gunna address the mass ban issue at all huh? seems kind of sus
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Seedl1ng
(@Seedl1ng1) reported
@playnewworld Are u guys gonna fix graphic card crashing I legit can’t play the game without it black screening every 30mins
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RFT // VTuber 💕
(@ItsRFT_) reported
@ChibiDixie @playnewworld what server are you on? and i can do some looking around to see if theres a fix :)
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2Can
(@2CanOfficial) reported
@playnewworld check out Takamagahara server, exploits for % to declare wars. Are you going to be dealing with the issue and banning folks?
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Abscissor
(@AbscissorTV) reported
@playnewworld @AMZNGameStudios Please please PLEASE fix Aztlan US East! It has been BROKE for over 24 hours!
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Inats
(@MrInats) reported
@LemmyBravo @playnewworld see amazon games created a problem it startet with not adding pvp servers for >ppl meet up to do pvp on a handfull of cluster>big que startet alot character got created>ppl do a script/makro to not dc >instead of increasing slots amazon works on ppl who do makro
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Mark Bell
(@mightymarkuk) reported
@playnewworld This is a cruel tweet considering you know of the problems with queues and server capacity.
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Seedl1ng
(@Seedl1ng1) reported
@playnewworld Can u guys fix graphic card crashing I have a GTX 970 and at this point I can’t even go 30 mins without black screening and don’t want to run the risk of my card frying. Is it really that hard???
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SoapySalmon
(@SoapySalmon) reported
@playnewworld Why is nobody talking about the astronomical lag and desync people are experiencing in the games first Dungeon? The game is terrific in the open world! But as soon as you enter an instance everything goes to ****. The MSQ is locked behind a game breaking lagfest..
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Jp
(@JayBouchard) reported
@playnewworld how about you let us play then? adding servers isn't doing anything to alleviate the login queues, I already have a lvl 33 character and cant just up and leave onto another server...
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New World’s Papi Taco
(@CtrlAltTaco) reported
Mass reports are becoming an issue on @playnewworld. Governors of companies are having people mass report to get other companies governors. These reports need to be manually reviewed.
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ZatharoZ
(@ZatharoZ) reported
@playnewworld getting sick of those qs! second evening I CANT PLAY! Or give me a transfer or fix thos damm servers! I was in and got Icon, map, friendlist, quests bugs! Could do anything and need to w8 again in those Qs!!!!!! pfff
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Marc
(@bananawaga) reported
@HiveNewWorld @playnewworld Fix pls @playnewworld
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Anrari
(@Anrari_TW) reported
@playnewworld The other problem is also in the temperatures, as if the game was not well optimized or in the menu.
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GonsTheUnruley
(@JosephCharron12) reported
@playnewworld @playnewworld When you guys gunna address the mass ban issue?
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Russ
(@rusblake) reported
from
Hillingdon, England
@playnewworld love the game, hate the login times, is there any update on when/what you plan to do about server capacity? Over 700 in a queue is a-bit too much. Maybe increase by 1000?
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Tyler Wadding
(@WaddingTyler) reported
@freud010 @playnewworld Having the same problem steam won’t issue a refund rip
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GonsTheUnruley
(@JosephCharron12) reported
@playnewworld @playnewworld You guys gunna address the mass ban issue any time soon? Seems rumors are right youre trying to force ppl to buy the game twice just to play it smdh thats low
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RFT // VTuber 💕
(@ItsRFT_) reported
@ChibiDixie @playnewworld ah okay, check dms i sent a possible fix :)
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Neijek
(@Neijek) reported
@playnewworld 4th day in a row, get home after work.. hours of queue ahead of me (this is my 3rd world "britta" EU). Tonight i thought ok its saturday il login late (22:30 instead of 20)... 600 people wow.. yet been here for hours waiting .. can't wait to get to play finally...
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zoom
(@ZooM_TRauMA) reported
@playnewworld PLEASE GIVE OPEN WORLD QUEUE A CRASH PRIORITY!!! I woke up early to play today, my internet died for a second and came back, now I won't get to play for around 6+ hrs.
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Emmanouil Eisa
(@EmmanouilEisa) reported
@playnewworld show me a game that you relog@because of lag issues and you get que... YOU GO T MAIN MENU AND GET QUEUE. Embarassing game nice
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sonii
(@sonii) reported
@Its_Cappy @playnewworld Not sure what else I gotta do to get your guys’ attention @playnewworld ! Submitted a ticket, talked to live customer service, and DM’d ya guys a few times! This seems a bit ridiculous!
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Aaron S
(@el3ctronman) reported
@playnewworld Are you going to fix the UI glitches that get stuck on the screen or when pinned quests disappears and no way to get it back? Is there any way to reset ui without having to logout and get stuck in queue?