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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Drayden_
(@Drayden_) reported
@playnewworld Expeditions seem broken on Frislandia. The only one working is Laz. Is this a known issue?
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🚨G5| F.A.F.O🚨
(@DamnG5XD) reported
@Lutharr101 @StopThink6 @playnewworld Not simping at all just stating facts, if you think you know what needs to be done and have the know how then do them a favor and join their staff to fix these issues, if not then stfu and go elsewhere
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**** infinity ****
(@RNievares) reported
@playnewworld Bug fest. Keep pushing updates fast without checking for bugs. Game is unplayable at the moment and you want us to wait for February fix. Damn
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Vulfen
(@Vulfen2015) reported
@playnewworld I trust you to fix the little issues on crafting n storage soon. And I hope your servers stabilise soon. Everyone is rushing to this content n I get they are under alot of pressure
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🚨G5| F.A.F.O🚨
(@DamnG5XD) reported
@Superwonderphil @playnewworld Gear wasn’t the problem funny enough, it was this random DPS that played like it wasn’t a mutation, he ran past the line before anyone was ready, got killed and the collateral of that screwed out run up. No way to recover from it honestly and it was all because of one person
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld Strange how your Store items never has any issues and if they did, they are immediately fixed. But Inventory or Crafting... screw that, it will get fixed in February... But hey - new armor skins are in the store!!
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Daniel Albornoz
(@dan_albornoz) reported
@playnewworld Highly understand the need to release new content but the real problem why people leaving is bugs not being addressed properly and promptly. FIX the bugs yesterday
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Ceder Hill Cantata
(@Cederhill) reported
@BBSouthKing1 @FuriousPierre @playnewworld So you expect everyone to deal with the current severe bugs brought on by the jan update to wait another month. That's rather silly, especially when you realize that it'll take -months- of updates and not one to address so many issues.
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TalonZahn
(@TalonZahn) reported
@playnewworld When the list of bugs is longer than the description of the patch.... you have SERIOUS problems.
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Hector Ismael Mercado
(@AcidSnake87) reported
@playnewworld Fix the storage issues please 🙏🏼🙏🏼🙏🏼
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MiDNiTEplays
(@MiDNiTEplaysTTV) reported
@playnewworld Please fix the there’s no good story quests.
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jade
(@jadesworld2021) reported
@playnewworld Game broken after update storage isn't full but says it is. Can't craft unless items are in my inventory smh Also that hammers stun is op af that needs to be nerfed or add some way to counter it. You guy nerfed every other weapon in the ground
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Demonic Panda 🐼
(@gordondesign05) reported
@playnewworld I bet this is actually a .gif, but it's taken of in-game footage so the lag and bugginess make it appear as a still image.
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld Can't use inventory for crafting housing bonuses are 50/50 working Property Taxes are back to pre-winter and since most companies haven't adjusted - get ready for max pay. More bugs & issues created than fixed.
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Forzaaaaa
(@forzabjk77) reported
@playnewworld You need to fix Expedition Mutation chests asap. First we thought its only for tier 1 Mutation, later we realized that is same for all tiers :( You dont want to open chests for 500 gs items...
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Ceder Hill Cantata
(@Cederhill) reported
@CaptainZekter @playnewworld Because the devs are implementing in an epistemic bubble. 3 houses aren't the problem. How the features with them are implemented is the problem.
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Misin-form
(@GuyInterstellar) reported
@playnewworld Code so broken, they went from loot drop to craft/upgrade urself loot.
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Kev Craig
(@kevcraig12) reported
@playnewworld Getting connection errors in US-East even though my internet is working perfectly... Update issue?
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BigMoser Gaming
(@BigmoserG) reported
@playnewworld Fishing is weird AF now: - I am not losing any bait when fishing. - My bait is always unequipped after every catch. - Randomly, I will obtain one extra bait of the one I'm using after catching a fish. - Aptitude Rank boxes (Top tick) are still not giving me rewards. Please Fix.
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Lucas Munday
(@LucasMunday97) reported
@playnewworld lmao cant even run lazarus cause its broken on my server (Ys). eats your orb and wont let you in expedition. and dont worry i've made a long bug report about it.
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WanderingWizard
(@mediokr_mages) reported
@playnewworld yo could you fix this ******* game
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Stop_Think
(@StopThink6) reported
@playnewworld It's funny because of how many things are broken with every new patch! Pretty entertaining if you're like me and put the game down months ago. Probably less so if you're still grinding every day...
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Sixoul 🍐
(@Sixoul) reported
@WaWeThinkWeBcme @TheWakz @playnewworld But when it's a bug that stops you from crafting, gold dupe and then player economy is turned off what's the point of playing. Then there's also the whole lag situation they can't get fixed.
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Ceder Hill Cantata
(@Cederhill) reported
@DrMonDieu @playnewworld That's akin to saying make a new caddy chassis for a car with dry rot tires and with a model T Ford engine. A full loot server isn't the answer for addressing the current issues. Don't be silly.
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FeralForlorn
(@FelixZander1996) reported
@playnewworld less than 20% of your playerbase reached 60 and youre down like 90% of playerbase. can u focus on the stuff that is needed and take care of the miles long "known issues" list rather than a system that caters to people being at 590gs that casual people wont be touching?
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Atrayal
(@acer570317) reported
@DamnG5XD @StopThink6 @playnewworld Or maybe they could do more testing like other mmos. Anyone forbid them actually not mess something up with every patch. I extremely enjoy this game, but they keep screwing up more than fix things.
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Ceder Hill Cantata
(@Cederhill) reported
@SkardaCameron @playnewworld People report issues in the ptr. They just don't bother to usually rectify them until after its live sadly. Heck even in beta people reported issues that -still- exist even now.
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Furious Pierre
(@FuriousPierre) reported
@playnewworld Pretty bad update.. you have content to produce and bugs to fix. This just jams any casual player out of the game.. including me. See you in a couple months, maybe.
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ComicBooksPlus
(@4ColorCrack) reported
@BigIrishLIVE @playnewworld Ok but if it is yours and you don't have a group you know you're still reliant on others too fill your run so same issues are there. I think their idea is more of whether casual or not you team up with your company to do things and get to know people and what they run
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Ceder Hill Cantata
(@Cederhill) reported
@GaladrielWolf @playnewworld X put in and devs realize it doesn't time sink for play longevity. Implements Y. Y has another issue and so they implement Z. See how it works when you have a dev team with very little mmorpg experience and led by a one who spent years working for candy crush style games?