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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Manning
(@shalquin) reported
@playnewworld Want some free advice, Asian servers would fix your issues with Australia's queues straight away
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Ben Reimer
(@BenReimer10) reported
@mattylundgren99 @playnewworld @NewWorld it is a bug i had same issue it said i was lvl 1 logged in and was 15
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Corey Nichols
(@ItsCookieSlays) reported
@CH1NN_ @laingergaming @playnewworld No problem at all, and servers might be better now would try and just see queue when you get on
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Mathew
(@whereismathew) reported
@g_mackin_ @HoldsworthPeter @playnewworld simple question my ***, **** you. Do you know how much time i wait? ******* 5 hours for god damn nothing. All i ******* have is Disconnect because region problem.
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hiimalex
(@hiimalexx_) reported
Hey, idk if i can get support through here, my game just crashed after 7 hours of playing in yggdrasil. I sent an error report, character name is alecccs. Idk if i can jump positions or if theres anything you guys can do about it. @playnewworld - this was during a 24hr stream.
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Adam
(@AdamGreen37) reported
@iambenjermin @_TKGX @playnewworld Wait - 'you are problem for wanting...' is that what you intended to say?
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BlackHeartMusic
(@BlackHeartMusi1) reported
Hey, idk if i can get support through here, my game just crashed after 7 hours of playing in yggdrasil. I sent an error report, character name is alecccs. Idk if i can jump positions or if theres anything you guys can do about it. @playnewworld - this was during a 24hr stream.
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Ben Henderson
(@iambenjermin) reported
@AdamGreen37 @_TKGX @playnewworld You're problem for wanting to be on a populated server. Bruh. You had/have options.
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Mutedtyler
(@mutedtylerr) reported
@gamingpacifits @playnewworld That’s just your fault, they announced free server transfer hours ago. Don’t try to go to streamer server, problem solved.
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Adrian
(@enjoiadrian) reported
@SethisChosen @michaeljwjr @playnewworld Not sure what you are trying to achieve by this response. The speed at which they react to the issues is what is going to make or break this game. Pretty sure everyone wants this to succeed. Your points are obvious and don't really contribute to getting things fixed.
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t1dev.eth
(@pr0zy) reported
@TheEwizzle @playnewworld There’s something to the tune of 45x the number of people playing right now than any beta. The bigger problem is undoubtedly that something broke that required fixing, not an issue of server load
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Timmy LilSnag
(@DinosaurL0ver69) reported
@H2ONuSoul @playnewworld Even WoW has queue problems and they have been leading the MMORPG scene for years, it's not easy.
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Matthew Lundgren
(@mattylundgren99) reported
@playnewworld @NewWorld i really hope this is a glitch but i was playing for about 4 hrs almost lvl 14 with lvl 6 in bow and rapier and when i got disconnected and looked at my character it's saying lvl 1...
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Daniel Winant M.S. ATC CSCS
(@ALamp_) reported
@playnewworld Opening more servers is not going to fix your problem. The community hopes you realize this soon.
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JamesIbby
(@Jamesibby_) reported
@mattylundgren99 @Gmoxom @playnewworld That’s a rare glitch. If that happens you lose all progress unfortunately. Just joking ahah once you load in, it will be fine.
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Jhaydun Dinan
(@Jhaydun_Dinan) reported
@Planet__G @playnewworld Don't worry, the menu just has trouble showing the levels from what people are saying. Once you log in, it should be fine.
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Massack
(@Massack_Gaming) reported
So @playnewworld is having issues with servers being heavily overloaded, not unexpected. The servers have a 2000 player limit, which is probably a good limit given how populated the servers are with that many people, and server splits seem inevitable.... (1/2)
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d.cain
(@DillonCain4) reported
@playnewworld this login wait is absurd. how are you not prepared for this?
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld The number of servers isn't going to help when even the lowest pop servers are lagging for players with 5k ms ping.
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Betadude
(@Betadudee) reported
@dhammersley16 @playnewworld would u rather that or have all the servers crash? you spoon
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Philosopher Youngboy
(@Zarashia) reported
@nickwrightsopp @Glass_Of_Grace @playnewworld A job: 1. Something you don’t have 2. Something you need 3. Something your parents hoped you would have 4. Something that’s more productive than this 5. Something that will fix this illness you have
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Josh
(@KaoticVFX) reported
@playnewworld Hey look, I get youre trying to fix the OCE servers, but youre really ******* with mine and my friends 24 hour stream, if you could just put them back up asap, that would be great, thanks. x
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astynax777
(@astynax777) reported
@playnewworld This queue system is simply maddening. If you're in game and lag-detected for a few seconds - it queues you to rejoin! Imagine waiting hours to join, only to disconnect and get thrown to the back of the line. Two friends got to the front and were disconnected before joining.
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Dizzleschniz
(@dizzleschniz) reported
@kirkbushell @playnewworld Servers are set up in sets/groups. Adding servers that are standalone is one thing, adding servers that can quickly, easily, and automatically be merged together when player bases die down is the reason why they must take all servers down to do this.
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Sean
(@BlomquistSean) reported
@playnewworld Servers are so badly broken timers when you recall are glitched if you die there is a chance you cant respawn anywhere then you have to wait in queue Also armine dungeon is just broken it lags so bad in the dungeon then when you leave your abilities are on cooldown for 360k sec
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PGG DarthRejects
(@DarthRejects) reported
Sure would be nice if @playnewworld would up the server compactly so I could play with my friends. So glad I spent all that money to sit in a que for 9 hours that would crash as soon as I was at the front of the que
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SneakySajud
(@SneakySajud) reported
@playnewworld Imagine after 6 hours in the login queue you finally getting down to 24 and then for no reason shoot back up to 1791...Thanks.
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lochie moloney
(@loxrox123) reported
@playnewworld will this fix the issue of not being able to hand in faction quests?
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Mizuria
(@iMizuria) reported
.@playnewworld Haven't really been able to play on my chosen server today been booted out of Heliopolis queue 3 times with a "mm_loginservices_InternalServerErrorException" But luckily it hasnt broken my spirit been just chilling waiting to get in for just around 13-14 hours now.
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Michael D Constantakos
(@MDC445) reported
@playnewworld Is there a way to fix a char slot after you delete a guy because you should have two slots pre server