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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Juswel
(@Juswel_P) reported
@playnewworld Please fix Asia server. Laggy and delay. Server health is red.
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hexdigitel
(@HexDigitel) reported
anyone else having an issue in @playnewworld where beacon will hit a target and randomly the heal aura disappears? was happening a lot in my last depths run.
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Casperite
(@Casperite2) reported
@JasonRocco77 @Lorkadiuz @playnewworld I've played since launch and had no problems with what you are worried about. Just play the game and don't engage in questionable actions.
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Sommer Plays Games
(@SommerPlayGames) reported
@nubik666 @playnewworld @FiercePC It doesn’t crash.
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Lulu The Waffle
(@waffle_lulu) reported
@playnewworld Y'all need to fix your so called "Report" thingy. One faction mass reported our faction to stop us from declaring a war. Dude wtf??
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LordBehemoth
(@LordBehemoth78) reported
I keep getting "LAG DETECTION" errors while playing and kicked out. I'm done @playnewworld
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Xinxubai 。
(@XinXuBai) reported
@playnewworld @FiercePC Why? Why? I am playing an ancient copy of level 65, and I did not use any errors! The last king? Suspended for 1 week? ? Is there any reasonable explanation? Is there a complaint URL? why why why? ? You can even swear not to use BUG
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crazed_redneck
(@crazed_redneck1) reported
Ok @playnewworld I've tolerated alot of things BUT the biggest issue is this fishing quest I'm on that let me catch a squid in fresh water #fixyoshit @christitutional @DEmpir3
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Cody
(@CdubFromMI) reported
@playnewworld @AMZNGameStudios Just had confirmation that I was falsebanned by EAC, and now waiting on my appeal for my account to be fixed. This is an issue that is rapidly spreading it would seem. I have screenshots from your support confirming these falsebans from minutes ago.
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WhoIsSaber
(@WhoIsSaber1) reported
@ThunderCoxxx @playnewworld I am not defending the game... this game is plagued with issues that need to be fixed but the points you made were just horrible.
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clark
(@clark98415640) reported
@playnewworld @FiercePC when can your team fix the bug on perk:empowering fire ball,which has no effect on fire ball pls
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TheLastJackson
(@TheLastJackson1) reported
@playnewworld In 200 hours of game I've ran into 1 issue. Love the game
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BOOSIE
(@xBoosiex) reported
@playnewworld Fix the Malevolence Boss !!! 😡
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Hard TrAnCe DJ
(@HaRdTrAnCeDJ1) reported
@playnewworld @FiercePC Any chance you could fix global chats?
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killAlot
(@killAlot_TV) reported
@playnewworld @FiercePC Game is broken and dead . Combine all the servers
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Butter Brettina
(@ButterBrettina) reported
@ThePlaidTurtle @playnewworld I thought i was the only victim of this, my account got banned 2 days ago for a reason that wasn’t stated I tried contacting their service but got no response then someone referred me to the cybermonstersecurity on Instagram he was the one who got my account back he can help you
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SpadesCO♠️
(@SpadesCO_TV) reported
@OnepegMG @playnewworld Ahhhh I see what you mean, that makes sense. I feel like the fatigue of that would catch up eventually but can definitely be an issue.
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stronggamers
(@StrongGamers) reported
@playnewworld fix global chat not working / faction chat - not being able to loot in dungeons / chests without relog.
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pepe chill
(@pepechill2) reported
@WhoIsSaber1 @playnewworld if you make the game with most testing and release game with bugs i don't see problem to use them. if you don't use the bugs you lose territory. and they have not fixed the most. only the "bright" one trust me the game is still broken
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LordBehemoth
(@LordBehemoth78) reported
@playnewworld FIX YOUR GODDAMNED GAME
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Sir Real
(@_Sir_Real) reported
@playnewworld Eden server has a guild spamming trying to crash the server right now ....
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Арсен
(@nubik666) reported
@PaijeanTV @playnewworld @FiercePC I have an i7 9700k and RTX 2080 ti, there are no problems with the pc, the game has a lot of bugs and freezes
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Tj
(@czerobatman) reported
@playnewworld why do you have customer support chat when they can't fix anything? 1st server tranfers i got put on the wrong server, all i ever get told is they are going to fix it... still i sit on a dead server
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Emmanuel Kerr
(@Kiyashi916) reported
@James_Thames_ @FF_XIV_EN @playnewworld I did read it thanks. 10 days isn’t enough time for stability issues to be ironed out. If you need any proof of that then Raubhan extreme would like a word with you. Don’t know what that is? Look it up because you’re too new of a player then.
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Xinxubai 。
(@XinXuBai) reported
@playnewworld Why? Why? I am playing an ancient copy of level 65, and I did not use any errors! The last king? Suspended for 1 week? ? Is there any reasonable explanation? Is there a complaint URL? why why why? ? You can even swear not to use BUG
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Luis Contreras
(@Mauzie79) reported
@FF_XIV_EN I don’t get it people ***** if they release a game with bugs, and people ***** if a release is extended to fix such bugs! I get that it sux, but Which would you prefer? Just look @playnewworld
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B
(@bsfelder77) reported
@playnewworld so do the people who never got thier gold for trading post sales just have to call it a loss? or is there something to fix it
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Sam Collins 🎭
(@MH_Collins) reported
@playnewworld You forgot to mention the "unable to establish connection with the server" issue that makes some countries unable to play unless they use VPN!
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#️⃣ ragectl follow
(@ragectl) reported
.@playnewworld you really need to fix the broken lunge range on great axe swings. The hit distance for great axe is ridiculously far when people are dodging away, but every other weapon like spear is super close?!?!? Please fix your broken physics bs @AMZNGameStudios
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Go **** Yourself
(@GoFuckY65385572) reported
@playnewworld Worst update yet what did you guys do to the servers the connection is trash now 120 RTT when before I never went above 90 RTT. Why is it you clowns break 4 aspects of the game every time you try to fix one thing, just keeps getting progressively worse the more you guys update.