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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ultra Overgirl
(@Overgirl) reported
please do an update for this game crash i wanna play the new update:( @playnewworld
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Blaine
(@BlaineP216) reported
@playnewworld Anyone having problems with playing on the steam deck again?
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Horrlockz
(@Horrlockz) reported
@playnewworld Dunno who thought the new sticky bomb was okay, but you can't roll out of the end animation like before. This isn't increased usability, and the removal of stagger with it as well is a massive nerf to an ability people didn't take issue with. It's disheartening.
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Adik
(@duszekadi) reported
@playnewworld We have 2 defensive wars tomorrow at the same time, thats gonna be a problem ;/
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Dustin Goodenough
(@whuuuutt) reported
@playnewworld Aka nothing new there’s still bugs from launch like ice gauntlet pylon not working lol better look for new jobs this games gunna be dead soon
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Parlon
(@Archonman) reported
@death327 @playnewworld Most important problems of the game have been brought up long time ago, didnt get fixed still, even after 1 damn year. Community is like gutter, self centered toxic try hards, almost all the good people left the game long time ago. Crafting sucks, gathering is impossible...
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Rocknbeers_
(@Rocknbeers_) reported
@playnewworld Hi fix dex bye
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William
(@WilliamKerr04) reported
@4ColorCrack @playnewworld Their lack of transparency is a massive fault, they actively admit their faults and speak on how they just don’t have the resources to fix them and that they will come in the time frame they set, theres nothing to defend here. Obviously these twitch drops are a sorry in a way.
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Walmart Baymax
(@MileysTwrkTeam) reported
After about 4 thousand hours in game, through all the bugs and issues, I have never once regretted my time in game. Until today. It's like you either don't know your player base or don't care about them and I don't know which is worse... @playnewworld @AMZNGameStudios
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Mother of Flowers
(@thexgardener) reported
@playnewworld Soooo you going to fix the issue where players that transferred pre-update are current seeing a 30 day cooldown, keeping them out of their company's server? Yeah, great job on that one. 12 of mine are caught in limbo. And we aren't some mega company. We just wanted a better home
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Robert
(@Robert09135935) reported
@playnewworld @MatthewMBurrill I've been having problems with finding people to run expeditions with. It usually takes 45 to 1 hour to find a full group.
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Shults ⚔️
(@ShultsGaming) reported
@death327 @OussamaHouri2 @playnewworld Welp, next 6 months will be 1 dungeon, zero new areas, and some more big fixes because apparently having 100+ devs isn't enough to fix the game in a single year. If New World is still alive and thriving this time next year, I'll be amazed.
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Joshua Walden
(@QuantmPhysixJW) reported
@Dr4pn4 @playnewworld It was a pve game to begin with, and they added pvp after the fact. I swear some of the worst gamers attitudes make everything toxic. @Dr4pn4 I literally was apart of the very first alpha. Any pvp was usually some company less griefer trying to cause problems.
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IamLife
(@Beef_Punch) reported
@dev_katyk @KoreanZ_ @playnewworld Unless you’re on a high pop server with shell companies, and people who buy gold with all the bots running around. The core issues that have been here for MONTHS that Y’all refuse to fix. We literally have 0 pvp content in the works, like I said I loved this game but
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Revenant Kitsune
(@SenseiSteeltail) reported
@playnewworld While this is promising, I feel like the bot problem needs to be handled a bit more aggressively. Went to gather some fibers last night to work on some crafting and there were 6 bots running around near the Windsward fort. All had been previously reported but are still active.
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Kevin
(@Kcgreen117) reported
@BlaineP216 @playnewworld Many are having issues on pc and need to verify file integrity on steam. Maybe try that
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Olsukamer
(@death327) reported
@WilliamKerr04 @playnewworld Then the game is not for you. Close the game, quit and move on! Rush release is an old tale already. You guys keep complaining the same issue since the beginning! I fairness to AGS they did a lot to improve the game!
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Craig
(@CraigOSRS) reported
@playnewworld This will actually just make the problem worse. PvP will be run by try-hard mega companies and nobody else will ever be given a chance. You need to allow 25 mercenaries for both attacking and defending, the current proposal will only make the problem worse for most players
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William
(@WilliamKerr04) reported
@PiCnFliK @death327 @playnewworld Roflll I played vanilla destiny plenty and experienced zero complaints, no idea where your coming from and if there were problems they were minimum and have zero comparison to the game new world.
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Keatblow
(@Keatblow) reported
@playnewworld too many bug. pls fix
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Fairuza
(@FairuzaGoes) reported
@Kniraven @playnewworld bah, having trouble finding my screenies...I may have accidentally deleted the folder.
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Blakë
(@Polar_BAM) reported
bro @playnewworld can u patch the ****** musket it’s broken
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CommanderCharli 🇵🇭 | Area063
(@CommanderCharli) reported
Hey, @playnewworld, why am I getting the "Unrecoverable Error: No Product Info available" prompt? This might be because of the update, but I'll wait for any patch to fix it.
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Leonardo Moreira
(@Leonard71745865) reported
@playnewworld "No login ticket. Please try again"
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Sander
(@Sander86103571) reported
@playnewworld I have played your game for 500 hours and i absolutely love it. The only problem is everything else. I have never used a bot, cheat or hack of any sorts in any game, yet you permabanned me cus u think i did. Appealsystem is a joke!!! Dont let bots handle appeals.
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Izzy Pitrelli
(@Plebinater) reported
@WilliamKerr04 @death327 @playnewworld If you cannot let go of the past that’s your issue but don’t come on here and feed disinformation. A lot of the things you are crying about are no longer issues so like I said play the game or zip it.
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M+rc
(@Marckio) reported
@MartinVertex @Praetorian117 @playnewworld It can be good, but if there is something better why would u play something less powerful? Damn GS is broken anyways, even if u play it with 300 focus xd
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Mark Halpin
(@PiCnFliK) reported
@WilliamKerr04 @death327 @playnewworld Vanilla was a mess on release. Some of the issues encountered took bungie over a year plus to resolve. House of wolves glitch that people exploited for keys, before wolves released stormcaller could glitch to 3rd person,raid glitches-teleporting boss I could go on
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Wesker Cosmaker
(@W13Cosmaker) reported
@playnewworld Please fix the existing Lore, many non-existent pages prevent our achievement collection!🫤🫤🫤
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld I don't see anything about improving server lag even when the population is low, so no thanks.