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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Blake
(@qBICS_tv) reported
Love buying products where the service can't be provided @playnewworld
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jestemrozem
(@jestemrozem) reported
@playnewworld im constantly getting kicked from the queue as many poeple also, do you plan any fix on that case? give us at least an ETA.
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Emerson Ferreira
(@Memerrsson) reported
@playnewworld fix the dungeon
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independentvariable
(@independentva15) reported
@LairdStuff @playnewworld No caps are fine, they just need more servers. Increase caps and everyone will be lag teleporting around
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JAXSTEE FB
(@JAXSTEEE) reported
@playnewworld Been wiring for an hour today and just got kicked out the que again please sort this issue as this game could be huge if you do so
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wandering about
(@Justin85812299) reported
@playnewworld is this a joke? I'm waiting in a 2500 players queue for 90min only to get an error at 169 and get disconnected ? Embarrassing!
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LionheartUK
(@LionheartUK3) reported
@playnewworld Hey So every EU server is full with Ques in the thousands. If you try to queue... after 5 mins or so... You just get a connection error or too many requests error and you get put to the back of the queue. Are you going to fix this ?
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Murderfox / Mats
(@Matsms) reported
@playnewworld 3k queue, for 30 minutes --> too many login requests, then another 3k+ over and over again
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Isaiah
(@Limits_TV) reported
@SuperPanda_G @playnewworld Higher pop servers would actually fix the problem.
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Mike
(@Mikekf94) reported
@LionheartUK3 @playnewworld If you get the error click okay and then don't click anything else it will put you back in the queue where you were. If you press play again it will queue you from the back. It's stupid I know.
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Bakadesu
(@bakadesu911) reported
@playnewworld please fix EU server queue time. Can not play since launch…
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ahmet lütfi aksoy
(@aksoyLA) reported
@moncleryear Unable to #PlayNewWorld login issues are killing! I got into queue... waited 2 hours just to drop from the login server and start all over?!
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Rich Henderson
(@Celtics_fan78) reported
@ElectusMusic @Kuno79 @playnewworld This does not work. If I’m in game and I crash out I have to wait in line behind everyone else. Trust me I had to do it yesterday 4 times.
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Mats-Erik Forberg
(@Mats_Forberg) reported
@geoffkeighley @playnewworld I am consistently being thrown out of the login queue. 2 days of trying to play, and 0 minutes played
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gareth tucker
(@Veiledcascade) reported
@playnewworld Any chance you can look into power draw on login screen? peak of 450w in queue and only peaks at 350w in actual game. That's kinda backwords. Also GPU utilisation is insane for a couple of boxes on a screen during the queue.
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Calming
(@sergiurap) reported
@playnewworld Is there at any point a chance to play the game or should we just ask for refund ? In que from 1600.. error around 700 and back in queue at 2000.. we paid for sitting in queue or play the game ? If it does not change soon.. you will lose a lot of players.
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A.J
(@ajdbrn) reported
@playnewworld WHY don’t you let us keep our spot in que? From 4K+ down to 500 in que, gets error code and try again, back to 5,5k+. Why would I get kicked back when I didn’t even close or minimize the window? 12h+ in que yet to play the game
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Spicey Banana
(@Pikippon) reported
@playnewworld when you start the queue at 1500, get to 250 1h later and the game somehow gives you an error and you have to start all over again but from 2300 this time but hey that's not like they got 2 beta to test things up...
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Termeh
(@Termehhs) reported
@playnewworld Was in queue again today at 3600. Got to 1750 and got mm_authresult error AGAIN. Back to the back of the line. I literally can't play the game. I rolled on this server yesterday as the lowest pop server at the time.
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Pure Breeze
(@benn_kelly) reported
@playnewworld Please fix your queues, I’ve been kicked from the queue 6 times today since 11am. Keep getting pushed back another 1000 spaces, currently up to 4000. Don’t think I’ll be on today or tomorrow…
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Alexander Myhra
(@northlending) reported
@playnewworld I'm currently nr 3700 in the queue to join my server. Any fix soon on this, or?
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Konrad Biegun
(@KonradBiegun) reported
@playnewworld second day of new world and still i have to wait 3hrs to join and after that i get error !!!!! I PAID for game I was waiting for relase and now i cant play WHAT ******** ?
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Bakadesu
(@bakadesu911) reported
@playnewworld Fix EU servers pls
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I534I
(@I534I) reported
@playnewworld @GetUnorthofox I don't mind queues that much, it's part of a launch and is expected, what annoys me is you need to sit still and watch the screen in case the login server shits itself and throws you out and you lose your place in queue.
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cassio
(@tok1sari) reported
@playnewworld we cant play toomanyrequests problems in EU Central
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Ellie
(@elimeretv) reported
@JacobGGLive @playnewworld As far as I know our names are locked to our account for 90 days. So unless you are having issues between deleting and recreating that will last 91 days, you'll be fine.
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Connor Dickens
(@IttssConnor) reported
@playnewworld @dealer_monkey impossible to login!
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Lou Valentino
(@louis0nfire) reported
@playnewworld When can players expect the achievement & title issues to be resolved? Will it unlock everything retroactively or do we need to start fresh?
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luftim qaka
(@LuftimQaka) reported
@playnewworld FIX EUROPE!! CANT PLAY FOR TWO DAYS STRAIGHT!
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Frannah
(@frannahdk) reported
@playnewworld Been trying to log in since yesterday.. wasted so much time sitting in queue just for me to get an error 6 hours in and getting kicked to the back of the queue. Give pre-orders priority pass! @playnewworld #PlayNewWorld