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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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chibii legend
(@ChibiiLegend) reported
@playnewworld By any chance, fix for critical error after you leave expedition ? im for 5th time in queue every single time i try to log in and im in loading to finally load to game its just critical error and i can go back to queue to "try again"
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diego armando
(@masaj3k) reported
@playnewworld @DrakonmanTheFox he cant be afk if he dont exist, its just farming bot, where is problem... judging by the name, he have at least 4 brothers
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Joe Hobbs
(@JLHGameArt) reported
@LeeDevonald @playnewworld Seems like if you log out (or crash) in a starting area you're flagged differently and get put in a full server queue which is literally right at the back and lowest priority. Only hope is logging in at some crazy time when there's no queue. Why is a lvl 28 getting flagged...?
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Michael Bennett
(@Rokente) reported
@playnewworld The issue isn't afk players. Once servers allow someone to get in without a stupid long que things will go smoother. Who wants to wait 6 hours when they need to run a errands IRL that may take 40 mins or less. It's almost 2022 server issues should be a thing in the past.
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Mr.Gregorii
(@MrGregorii) reported
@playnewworld this is not a fix, this is a band aid. some of our community didnt even get a chance to start in our server that we have been dedicating to. so all our time is for... nothing?
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Krotha
(@Krotha_) reported
Getting back to back disconnects on El Dorado. Lag Detected message. What's the word @playnewworld ?
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NuttyByRep
(@flash_x6) reported
@AEon_27 @playnewworld Hopefully they fix it
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Alvaro
(@Alvaro022017) reported
@playnewworld I think is ridiculous there should be some sort of crash protection, 3 days in a row got a crash at exact same time fatal error and have queue for 4 hours in 2 occasions i think that is unacceptable, especially since is supposed to be an "MMO" maybe increase by 1k might help!!!
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Stephen McHugh
(@longshotmagoo) reported
@playnewworld can you please for the love of all things add a disconnect protection into the queue system. I get random internet restarts and have lost several hours of my life in queues because i then have to join at the back of the queue again even though i was in and playing :(
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Thor
(@filthysnowman) reported
@playnewworld Implement some sort of disconnect protection so someone that got disconnected for 15s - 1 minute doesn't get penalized by having to wait in a 3 hour + que to play with their friends again.
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Eric Duncan
(@themountainbjj) reported
@AnthonyKongphan @playnewworld Great axe/Hammer and full con build. I cant fight 5 to 10 mobs at once and I have little trouble killing any player other than healers
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THE Chopper
(@IM_The_Chopper) reported
Finally get on early enough to beat the que and have time to play for hours but half way through stream @playnewworld took the server down for maintenance 🙃 Oh yeah and it was the only server down for maintenance. Sick...
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SABER
(@ItsSABER_) reported
@Zalmoxis_B @playnewworld @MiltonTPike1 If you are new there is plenty of no queue servers if you are not new and your server has a queue how exactly do you expect them to fix queues within a week?
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Saif Alderei
(@alderei_saif) reported
@lChappelll1 @playnewworld bro how to fix this issue
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Steve Gaben
(@GabenSteve) reported
@LemmyBravo @playnewworld Wall runners are a symptom of the **** queues. Yes this exacerbates the problem but it is not the source.
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Tinzz Beep/Boop/Bop
(@xTINZZx) reported
@Cup_of_Joe904 @playnewworld User error! Lmfao
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Callum Robinson
(@Noxzyy) reported
@ActnFly @getvindictive @playnewworld It's something to do with 3090's it's a hardware issue with a solder joint seperating watched a vid on it the other day
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Darth Chillash
(@DarthChillash) reported
@playnewworld do you have a plan on how to make us not wait to get into the game? I have a Bifrost character and it takes about 5-6 hours to get in. Is it possible to increase player count per server? Adding new servers doesn't feel like a fix for players who are already playing.
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Jacori Maldonado
(@jacori) reported
@playnewworld Is it high volume at this time? Im having trouble connecting and logging in but did not have any issues at all this morning at around 7am
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tintin eriksson
(@kokbiel) reported
@playnewworld I would love to provide screenshots, but it would be so hard to choose wich one of all the screenshots saying "LAG DETECTED" I would send.
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Zalmoxis_B
(@Zalmoxis_B) reported
@playnewworld @MiltonTPike1 How about you fix the queues already though? First week is almost up and there's still 3-4h of que time to actually play
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Sir. Dad *** Todd
(@ThisOffendsMeTV) reported
@getvindictive @playnewworld I picked a low pop world and am having trouble finding someone to do a minimum 3 peep quest lol Other than that It’s been aight. Let’s roll when worlds merge idiot
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Beardman
(@iam_beardman) reported
@playnewworld please fix your queuing system. waiting in it for hours and getting down to the 300s to get kicked out and go back to the 1600s is devesatating.
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Matthew Eckert
(@Irregular_Matt) reported
@playnewworld Great, so we know how long we have to wait before we get in line.. How about address the problem rather than telling us how long the line is.
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Vossy
(@LeVossy) reported
@playnewworld Hey guys, just a quick question. I'am stuck at queueposition #26 after having a disconnect (sadly) now this position doesn't move at all, even after waiting for like 20min i restartet everything from steam to the whole pc. - Still Queue #26, am i bugged out?
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a Smith's friend
(@3rdnovflower) reported
@CynicalSays @MancCookie @playnewworld The problem is regional character limitation no one would delete their characters that they spent hours
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Steven
(@ItsSkoot) reported
@playnewworld can you please fix the issue with trying to type messages in chat or anything in menu. If i hit any keys typing that are bind to an action in game it instantly overrides me typing to perform that action instead
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Vapid Raven
(@vapidraven) reported
@playnewworld Idk if it's me (if yes - ignore) but I sometimes get massive lags when looking at certain points in the sky. When I look straight forward again the lag stops. Just wanted to let you know ♥
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McCheesey
(@McCheesey007) reported
@playnewworld is there anyway to fix the lag? Im on norumbega and it is soooo bad
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RetroViking -IndieGame Promo-
(@retrov1king) reported
@playnewworld You seriously need to fix this queue issue. Spending 3 hours to get in is ******* ridiculous.