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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Drea 🎃
(@dammitdrea) reported
@playnewworld @amazon fix your autoban system. Players are mass reporting people for fun and resulting in even perma bans. Fix the ******* game
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tom
(@tootyfrootzy) reported
Thanks for new patch, but now healing is the problem. Can’t heal other players anymore! But i can sell chests so that’s okay 🥴😖 #PlayNewWorld
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Swagg Vijay
(@SwaggVijay) reported
@bc744 @amazongames @playnewworld New World is still downloading since yesterday! I hope for me New World won't lag form my hotspot and I don't have 5G. if with 5G did not work for you now I'm worried I might wont be available to play
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Modangles_
(@m0dangles) reported
@playnewworld You wonder why the player base has fell off. Just fix your game.
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jamie robinson
(@jamierobinson41) reported
@SwaggVijay @amazongames @playnewworld yeah my laptop couldn't but it was ram issue. Seriously though the game was fun for a bit but there's a lot of bugs that really kill the enjoyment for me. The patches only seem to make things worse.
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Cirouss
(@CirousStream) reported
@AlfieGman @playnewworld I am level 60, Gearscore at 596, been level 60 since 6. October. The Game has MANY MANY problems. Why care about a freaking achievement? The only thing I do right now is war and sometimes a little Outpost rush. There are many more important fixes than that is my message.
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ted
(@ted40225351) reported
@Osoarrogang @akzsb @playnewworld 80g to repair a weapon? maybe if you died 17 times lol sounds more like a get good issue you are having :). It’s cool though if you don’t like the game play something else no need to be a child crying on Twitter :)
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Kontos
(@ItzKontos) reported
@playnewworld This weeks update is focused on resolving some of the issues from the last update where we tried to fix issues from the previous update where we noticed some issues when we tried to update some other things lol. Jk tho I'm no dev so keep doing you tho🤞🤞. Good luck!!
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Modangles_
(@m0dangles) reported
@playnewworld fix your game. You wonder why the player base has fell off.
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Balths Knight
(@spook420) reported
@divine_PSYCHO @playnewworld Sounds like you need to update that old toaster you play on. I did just last week. Zero issues at all now. Never freezes while decorating house now. No more skill lag. No more frame tearing when i turn. Smooooooove stuff now bud
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Balths Knight
(@spook420) reported
@King_Totems @playnewworld Also balance weapons...? Stop begging for them to make it easy enough for you to get kills in pvp... how about instead... you get better... learn to adapt and overcome. Stop begging for weapon nerfs.. learn to play the game.. I have zero issues with any weapons being OP
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tom
(@tootyfrootzy) reported
@playnewworld Healing other players is broken, tested now in Amrine dungeon. GG the patching.
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Ash MorningStar
(@AshDawnStar) reported
@playnewworld game said it needed a patch update today, tried updating it and a file got corrupted, having the game needing to be completely deleted and redownload. The fact that a game from Amazon has this many bugs and issues is straight up ridiculous
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Bloomingroove
(@bloomingroove) reported
@playnewworld Maybe fix ONE of the bug of the MEGA thread! Like the freaking RADAR that doesn't show stuff until it's in your face (if it does at all).
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Otho
(@DareDeft) reported
@playnewworld your game is the only game on my PC that’s on Low everything and still finds some way to lag and crash during everything. Is there a refund option? I can run Skyrim on Very high everything but not NW?
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ted
(@ted40225351) reported
@Osoarrogang @playnewworld Lol so much salt go back to mine craft man. Mage still smash in 1v1 duels lol u obviously just don’t know how to play your class it’s cool. We get it u wanna have ur broken class back lol you would prob want to have hatchet bug back too cause now it doesn’t do as much dmg 🤡
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MallCopMerc
(@XxJustinPearlxX) reported
@playnewworld post update, can't play...Constantly getting a Connection Error, and the only thing I've done is updated the game and my drivers...Also getting Lag Detected and Unfamiliar Software issue...im literally running chrome and watching the X-Files ffs
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Saba
(@Saba_I_am) reported
@playnewworld Maybe try fixing your broken game instead of adding ridiculous giant turkeys. There are 150+ bugs and issues that you need to focus on. #AGSisflawed #brokengame #fixyourgame
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Talanar
(@Talanar1) reported
@playnewworld "Fixed an issue where players were not able to fill Buy Orders from local Storage Sheds" yay. Finally. Not a big thing, but annoying as F. Sad about changes in elemental animals though :( They were not so common or profitable at all.
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VoodooDoubloon
(@VoodooDoubloon) reported
Truly impressive to watch @AMZNGameStudios destroy their online @playnewworld community with a triage of bugs and more bugs when they fix bugs. Who wants to play a game that should be in alpha? They need to pay folks to play this at this point.
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Jan Arthica Klovning
(@Arthica1337) reported
@playnewworld BERSERKING BROKEN INGAME, Can't Swap Weapons!
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SilvaDaBarber
(@SilvaMandy1) reported
@BG_Locet @Dreamtrip77 @playnewworld Dude there's level 40 something mobs with like over 200k HP like what are you talking about "it's supposed to be hard" dude it's broken stop defending bullshit
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asavah
(@asavah_) reported
@playnewworld When can we expect a patch that addresses issues reported in closed beta?
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Squish
(@SquishAlan) reported
@playnewworld NExt patch is gonna be "This week’s update is focused on resolving some of the issues that have arisen from our December Update."
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Balths Knight
(@spook420) reported
@Gnitepracdlo @playnewworld Let's be totally honest with each other here. no sugar coating. I could hit those terrawolves and in 30 minutes leave with around 3k wyrd wood. no trees are touching these numbers. on top of that. i can have a few buddies in the same area doing the same numbers as me. #Broken...?
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ROCKABETTY CROCKER
(@RockabettyAZ) reported
@OHGaming777 @Anxrchh @playnewworld I have issues with caches not opening as well
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Bristol Steve
(@BristolSteve4) reported
@ExileAryui @playnewworld I only played since the open beta, and nothing really changed from that. What was different in the closed beta and alpha? I have a decently geared pve char at 60 and I'm now not sure now what to do. The storage logistics is broken. Azoth for travelling is broken. Orbs are broken.
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⚫️⚪️Daniel Rose ⚫️🟠
(@ExileAryui) reported
@ted40225351 @playnewworld My issue isn’t with damage I didn’t mention damage it’s with the cc chains
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G3ntl3m4n
(@G3ntl3m4n1) reported
@KennedyJ0n @playnewworld Read patchnotes...issue is still not fixed.
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TheHebrewhammer
(@TheHebroohammr) reported
@playnewworld “This patch is to try to fix the last patch. Hopefully the game breaking bugs caused by this patch will be addressed next patch.”