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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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🔥 Senichiro 🔥
(@Senichiro_LP) reported
@playnewworld If you would Fix your 2k Rust server number would help the game better but im out
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Woof
(@error_CRC) reported
@Sodapoppintv @KingVigors @playnewworld I want to go back to a world where the poison of streamers isn’t a thing, you mostly all suck and are 90% of all problems regular gamers experience
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chock_top
(@ChockTop) reported
@playnewworld I waited in queue patiently for 1.5 hours, spent 1 minute in the game, “lag detected” get booted back to a 600 person queue, why am I being punished for this? Can something be done about this? It’s hardly fair
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Jem | shutterjunkie
(@Jemakestuff) reported
@playnewworld As someone who queued for 3.5hrs last night and gave up when I’d still only dropped to 800, I can say that the AFKers are not the biggest issue. How on earth were you not prepared for this? I’ve played WoW since 2006 - they had these problems. You should have learnt from them.
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Jem | shutterjunkie
(@Jemakestuff) reported
@TrentR1983 @playnewworld I gave up after 3.5hrs last night.. I was still in the 800s, so estimated it being over 5 hours to login.
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Jinnzell
(@Jinnzell) reported
@playnewworld Maybe just fix the servers so there’s not a 3+ hour que then people wouldn’t feel the need? I mean just a thought to a billion dollar company...
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Jensen 🦇
(@radaway) reported
@playnewworld How about fix the queue situation first instead of being ***** about the fact people don't wanna queue for 3 hours because they wanna go eat for their blood sugar.
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Cece (SKARS)
(@CeceGaming4442) reported
No issues with queues when it comes to @playnewworld maybe peeps should try a different server instead of moaning so much. 🙈
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John
(@sneaky2255) reported
@playnewworld Why are you prioritizing this functionality instead of getting us transfers? If we could transfer it would solve this problem...
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Bosster
(@Bosster07) reported
@playnewworld You're kidding us, right? The players who have no desire for a 6 hour Q, just because they have to afk half an hour are evil for you? It is your inability in terms of server capacity, which causes this problem. So start with yourself before you punish the players for it! Fools!
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Bsyndicate
(@BaldSyndicate) reported
@playnewworld or fix your queues.
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Bainbotnik
(@Bainbotnik) reported
@playnewworld It's definitely a problem with people now autorunning in plain sight but these 3 hour queues if you are disconnected for a min is also a massive issue.
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That Country Dad
(@AMBRSurreth) reported
@playnewworld Great works folks. A lot of people complaining as usual. Some people just don’t understand the technicality and pressure you folks are in. I thought a little patch to disable auto-run would be a quick fix but I guess there’s always a way 👍
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Jem | shutterjunkie
(@Jemakestuff) reported
@playnewworld Also.. I really, really don’t appreciate my 3080 card spinning up at 80% fan speed for the entire time I’m in that queue. Why?! It’s a login screen?!
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Mr.Gregorii
(@MrGregorii) reported
@playnewworld Someone who has to afk for 20 minutes should be forced to relog back in and wait in a 4 hour queue? Come on now. Fix the actual problem instead.
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Adam
(@ImAdamAM) reported
@playnewworld Punishing people for trying to play a game they paid for LOL I’m not a fan of people AFKing but fix the queue times not this, you have it backwards.
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Brunt jmz
(@BrentJmz) reported
@playnewworld Fix the mass reporting
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Juido van Doom
(@Juidodin) reported
@playnewworld @dealer_monkey and what about game streaming like stadia or will amazon come up with it's own streaming service?
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Oliver Crooks
(@OliverCrooks) reported
@playnewworld Nice but you have other huge issues to fix. Like crashing then having to sit in another long as queue.
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Splat
(@Splat_86) reported
@juststu_ @cosmiclord7 @playnewworld player cap increase per server is removed and then new issues come in, like increased lag and so on i really hope that people don't spam Amazon saying that their fault because they increased player cap per server. That will just show how a lot of people are hypocritical and dumb.
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Tersmo🏳️🌈
(@tersmo1) reported
@getvindictive @playnewworld In login que
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SpinalCrush ♿
(@CommsBreak) reported
@GastonSeas @playnewworld Still a few too many issues in it for me, combined with the lack of accessibility (unless they decided to add "Toggle" options since the Beta ?), I'll be giving it a miss for a while, the thought of it frying my 3070 is enough to keep me away on its own TBF 😳
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KontrolStyle
(@KontrolStyle0) reported
@playnewworld crazy to think no one thought they needed this type of fix in the game in beta.. oh wait there wasn't 10k queues in beta.
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Danumis
(@Danumis_) reported
@playnewworld Kick them off however don't punished people for finding a counter to a problem. This will just push people away.
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David Chuah Jin Min
(@David_JinMin) reported
@playnewworld What about the freezing issues after the 100mb update that has been plaguing players? I can't do anything besides gathering and it still freeze
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Mark
(@Crumbzology) reported
@playnewworld You should also add a grace period guys. Like maybe just 2-3 minutes that hold a space for a crash or DC?
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Mark Bell
(@mightymarkuk) reported
@playnewworld I was playing the game yesterday and my 8 y/o son wanted me to help in with is Xbox. It wasn't a quick fix so I had to logout. Couldn't get back into the game because of the incredible queues. I agree with an AFK policy but it's not a complete solution.
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Feruna+18
(@Feruna5) reported
@playnewworld It sure is rough when the dungeons are lagging for every party member so the last boss is unkillable.
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Salan_666
(@666Salan) reported
@playnewworld Fight the Problem not the effect of the Problem
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Politics
(@DemocracyIsGone) reported
@Mentaticus @playnewworld How do you “fix” queue times.