New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/31/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Micbemac88 MicBeMac (@Micbemac88) reported

    @SWE_Motorizer @66mc66 @playnewworld Give them too early and you could just have the same issue on another server that everyone jumps too. By opening up servers then waiting for the first weekend to pass, the new servers will fill in a bit, and it will be more clear which should be open to transfer to.

  • AllenDrones AllenDrones (@AllenDrones) reported

    @playnewworld Man this download corrupted 6.7GB worth of game files. Game crashing with fatal error. After verifying the game files and re-downloading the files it worked. Now 4hrs of queue... ... ...

  • Snido757 Snido (@Snido757) reported

    @RigouleBien @playnewworld Why ban players for a problem that @playnewworld caused...They are just doing their best to be able to play the game they paid for.

  • DeepFocus15 DeepFocus (@DeepFocus15) reported

    @Salvernod @playnewworld I've had the same issue! They need to increase the spawn rate of some animals and resources.

  • elimeretv Ellie (@elimeretv) reported

    @DC_MTT @playnewworld The afk idiots were a huge problem today too. I counted no less than 20 in one town on my server

  • ChesleyBrandon Brandon Chesley (@ChesleyBrandon) reported

    @oWhiteops @TrentMills20 @playnewworld The problem is nobody wants to start from scratch when they already have 40+ hours in.

  • BlaZeGAMING1337 [BlaZe] BlamsGams (@BlaZeGAMING1337) reported

    @playnewworld Kicking peple for afk walking should not be a Thing at the moment noboby wants to get into such a long que when the que problem is fixed then u can start kicking people

  • S1rTitan SirTitan 🐺🐺🐺 (@S1rTitan) reported

    @playnewworld fix your game! Tried to share screen in discord and the game crashes.

  • adrenneslol Adrennes (@adrenneslol) reported

    @playnewworld , how did we end up with a dual monitor mouse issue in the release? The mouse will not stay on the game itself and there seems to be no known fix to it for New World specifically. Did not have this issue in the beta lol. Is it something being worked on?

  • IruamBorges Iruam Borges (@IruamBorges) reported

    @playnewworld Waiting in the queue for 2-3 hours everyday to get an error and go to the back of the line again.

  • MDSavage5 MDSavage (@MDSavage5) reported

    @playnewworld stupid. The server gives me a connection error and now I gotta wait back in the damn que. Fix this ****.

  • PlainZombie #1 Corn Salad (@PlainZombie) reported

    @playnewworld and now I just got a bunch of achievements in game that I definitely was not close to earning, cool. I'm enjoying the game but...any information about the weird achievement problems would be great.

  • wildturkeydown Joe Lookabaugh (@wildturkeydown) reported

    @playnewworld I know you guys got a lot going on but when I spent 20 plus hours on a character then tonight I wait 3 plus hours in queue just to have an error when I’m loading in to the game finally. Super frustrating. I just want to go to another server. NA EAST OLYMPUS

  • Snido757 Snido (@Snido757) reported

    @playnewworld Quit wasting time on servers you will shut down in a couple months and fix the actual problem: capacity. No one is going to restart their characters they've spent hours on just to play on a dead server.

  • RigouleBien RigouleBien (@RigouleBien) reported

    @Snido757 @playnewworld but this is not a reason for players to increase the problem… if everybody when they are not playing disconnect, the queue time would be divided by 4 maybe 7 or 13… this is acceptable to wait 15/30min cause if you disconnect and go back in the queue directly it´ll cover ur afk

  • halfbloodtara Halfbloodtara🌿🔮 (@halfbloodtara) reported

    @playnewworld Hi friends! lovin the game but uh it keeps crashing an awful lot saying fatal error. I tried to log back in literally within seconds but I wasn't able to get back in to my account and I am NOT waiting another 5 hours pls help :)

  • bulldawg593 Tom Kahl (@bulldawg593) reported

    @playnewworld trying to log into Balnibarbi and waiting for my turn in queue then when it went to load I get an error. Now I’m back at the end of the queue. Please HELP

  • murilocbs Murilo (@murilocbs) reported

    @playnewworld Game crash… 916 on queue. Good job.

  • copperbeardy Copperbeardy (@copperbeardy) reported

    @Greg__Holmes @playnewworld It sucks happened a couple of my ingame Company members had this happen to them. With the queue people are just starting to once the login in, just macroing so they can go afk. To avoid having to queue. Login in tomes are in same one EU server had a average wait time of 70hpurs

  • TheMrWaites MrWaites (@TheMrWaites) reported

    @playnewworld just sat in queue for 3 hrs. Then when it was time to be put into the server it said there was an error joining. Great! Now I'm at 1500 queue again! Won't get to play until like 1-2 am est now!

  • Squeamish_Vamp TheSqueamishVampire (@Squeamish_Vamp) reported

    @xfallenEngelx @playnewworld I get this error every single time, 5 hours of time in the game and I've not gotten to actually play yet. I've never even gotten beyond queue.

  • ProbablyPriv Priv (@ProbablyPriv) reported

    @Deseptus So much worse lmao we will see when the fix it. People over at @playnewworld say they are working on it and I hope is sooner or latter it’s so much fun soo I can’t blame the que time

  • hawki822 hawki82 . (@hawki822) reported

    @playnewworld wtf is lag detected? Waited 5 hours in queue to get booted for lag detected. I'm on fibre hard wired . There qas no lag

  • diomar155 Pupii (@diomar155) reported

    @playnewworld pls fix it!, i was on a long quee and dc and now i have to wait 2k again!!!

  • Supsloth Seth Houston Pettit (@Supsloth) reported

    @playnewworld You gotta fix the auto run into a wall thing where they don't get dc for afk that is why queue times are so bad 3 hrs for a 16 person queue yikes

  • DefianceCompany DEFIANCE (@DefianceCompany) reported

    @playnewworld I really wish you would add soft server reserve to allow players to reconnect within a time frame in case they dc'd from an error and many other reasons... :(. Can't even reset your game to fix things in game. Please...

  • RGAccentuate Nathan (@RGAccentuate) reported

    Sat in an 1800 player queue just for the login to fail when I got down to 3 :) Thank you @playnewworld

  • RandyTCG Snowlet (@RandyTCG) reported

    How is it possible that of all companies to have server issues an Amazon game has those? What the actual hell @playnewworld

  • PlainZombie #1 Corn Salad (@PlainZombie) reported

    @playnewworld Any update on some of the achievement problems? I've verified local game files and that fixes it for a bit but then it breaks again. I'm on NA East. Also some achievements just...aren't unlocking at all. I joined Syndicate and it's marked "Complete" but no titles.

  • A6GamingSixen Sixen909 (@A6GamingSixen) reported

    @Gl0ckN9ne @playnewworld Remote in ur pc before u get home until they fix the queues