New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/17/2025 09:10

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ryeavr Eavr (@ryeavr) reported

    @playnewworld Fix campfire spam near cities , and audio bugs. Swimming and running animation bugs

  • Svenosss Svennoss (@Svenosss) reported

    @playnewworld Please for the love of god, get the team to fix the stamina bug. Literally couldn't get myself to play this open beta after having to fix this over 20 times within 8 hours. This is a huge problem many people are dealing with and is insanely irritating.

  • periarde Periardd (@periarde) reported

    @playnewworld I think you should focus this week on fixing the most severe bugs and that impact the progress of the game and other bugs you can fix in maintenance during the game, in my opinion...

  • DemonicTwiter Demonic_Bob (@DemonicTwiter) reported

    @ZekeGamerz @playnewworld I was just about to comment about this. I’ve been reading the comments and oh my I must be lucky. Only issue I had in this beta was audio.

  • MajesticAsHuck goodhuck (@MajesticAsHuck) reported

    @playnewworld i log into Windsward and some person has an .mp3 voip script repeatedly saying: ******, ******. ****** and when I report them I GET BANNED? Fix your ****. fml. I called them on this hard, and you banned me. wtf?

  • RedMoonHead Hydaelyn IS the moon! (@RedMoonHead) reported

    @playnewworld Combat, while good in concept, is either severely lacking or simply doesn’t work with their net code. It’s not as smooth or “accurate” as say dark souls. Things like simple animation cancelling are missing. The delay between command input and action is an issue.

  • SeezOnSocials Seez (@SeezOnSocials) reported

    @playnewworld Hopefully FPS and stuttering issues and so on, won't be a problem at Launch. It's been hectic during the Betas, especially around lots of players.

  • missrulana Laura (@missrulana) reported

    @RealSlyeb @playnewworld @OhMisty_ I think we might have played a different game, or my pc is more able to handle the game... I haven't experienced ANY performance issues, the only thing I have encountered are some flickering lights where it shouldnt be and some 'normal' bugs...

  • BeradonWAR Beradonwar (@BeradonWAR) reported

    @playnewworld Only bug i have noticed so far that is really annoying is the sound bug and a few minor issues, other then that i hope it will launch 28th september and bugs can get patched out later! Hope we are not getting any delays anymore!

  • aPrimOrange aPrimitiveOrange (@aPrimOrange) reported

    @playnewworld Please fix the pvp scaling. The whole point of the progression system is basically destroyed as no matter what level you are with what amazing gear someone whos just started has a chance against you. This is absolute bs imo as it makes progression seem pointless

  • Maleficus24 NightLightG (@Maleficus24) reported

    @SirXudes @SpreadItGaming @playnewworld You’re delusional then. Their argument for delaying will literally be the same as before since the current game state is pretty bad. And you don’t “fix bugs” 16 days out. Is this your first beta? At 16 days you’re only concerned with servers. They’re delaying again.

  • bhumphreys1213 Brendan Humphreys (@bhumphreys1213) reported

    @playnewworld Feel like gameplay regressed since the closed beta. Sound bugs through out and so many quest bugs where I needed to restart the game or closing it all together. Didn’t have any of those issues in the closed.

  • hotsforlara Katie (Kit-Kat) (@hotsforlara) reported

    @playnewworld Regarding the mount debate; personally, I'm 100% opposed to them but as a compromise, some kind of spell/ability that allows for 200%/300% movement speed while active. Balanced by having it terminated upon combat/damage with a 5 min cooldown. mounts are not the only fix.

  • SirXudes xudes (@SirXudes) reported

    @Maleficus24 @SpreadItGaming @playnewworld This isn't my first beta no. And yes, you can fix the bugs within 16 days as they are working on the reported bugs already. Its not like there is a GAME BREAKING bug that cant be easily fixed. You still haven't given me a good argument/named a game breaking bug as to why they

  • FaultRunner FaultRunner (@FaultRunner) reported

    @MidnightVict @playnewworld Yeah I think I might get it now that I’ve played it. The only issue I’ve had since I started was the usernames and stuff in chat. Hopefully that can be stopped

  • SirXudes xudes (@SirXudes) reported

    @MiDNiTEplaysTTV @playnewworld Besides lag, more bugs to come and ultimately there is no need for mounts

  • shadzu101 Peter (@shadzu101) reported

    @playnewworld Ezra the Forgemaster is bugged on OCE Aldi server, plz fix

  • MidnightVict Midnight Victoria (@MidnightVict) reported

    @FaultRunner @playnewworld yeah, some are funny, others are offensive. I think it goes on any online game. They could do it based on steam names but if they are going to do cross play later, it might be an issue....

  • Josiah2313 Josiah Henderson (@Josiah2313) reported

    @playnewworld Please don't fix the way PvP current works in open beta please, please. I love you ha ha

  • RealSlyeb Slyeb ⚔️ (@RealSlyeb) reported

    @missrulana @playnewworld @OhMisty_ I have a high end pc so that is not the issue for sure and closed beta was running smooth. The new world forums is a massice thread going on about performance tbh

  • jokidre jokidre ⚪️ (@jokidre) reported

    @playnewworld I have found a bug whereby after 15 hours of gameplay, I wake up the next day and I have the need to put another 15. They should fix that because it is exhausting ...

  • charliemartnn Charlie (@charliemartnn) reported

    @playnewworld Fix the scaling. Its impossible to fight someone even a couple levels higher anymore just bc they have a bit better faction gear ect. I agree you shouldn't be able to nuke someone much higher but literally get one shot by someone even 2-3 levels higher

  • KR155_ KR155 🌐 (@KR155_) reported

    @ShultsTV @playnewworld Could be a CPU issue. Depends on how you have obs setup. I've noticed that new world is more CPU intense than GPU. My GPU hardly broke a sweat but my CPU was having a ball.

  • KharmasToken Kharmas_Token (@KharmasToken) reported

    @ZekeGamerz @playnewworld Open beta seemed to give lag to like half the people. My closed beta wasn't laggy or buggy tbh. Open beta was tweaked for me though lol.

  • SirXudes xudes (@SirXudes) reported

    @Maleficus24 @SpreadItGaming @playnewworld Still haven't heard a good argument as to why they should delay. Just saying "Because of the bugs" isnt good enough as they still have 16 days to fix them and most of them are pretty minor compared to the closed beta bugs.

  • ziGzaG667 zaG (@ziGzaG667) reported

    @playnewworld If you fix the stuttering issues i would buy this game. I have very good frames though... it's weird but seems to be the frametimes or netcode...

  • T_Bagginzs Tamaaio Stewart (@T_Bagginzs) reported

    @playnewworld One bug i get frequently is my shift button stops working, cant dodge but i can jump. And my weight isn't maxed. Have to completly close the game to fix 👍🏼

  • WilliamArtane William (@WilliamArtane) reported

    @playnewworld Loved the beta this weekend. My only problem was with the pvp. I unlocked it at like lvl 9 and flagged up to do one of the faction quests, I was almost there but I got hanged up on by dudes that were 10+ levels higher then me. I feel like pvp should be level bracketed.

  • dabszy Dabzsy (@dabszy) reported

    @ShultsTV @playnewworld Could be a software issue on your end though.

  • ziGzaG667 zaG (@ziGzaG667) reported

    @playnewworld @adymusTV Will there be a list? Because it makes for me the difference of buying it or not. If you fix the stuttering issues i'm in!