New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/24/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SivHDtweets Siv (@SivHDtweets) reported

    @Vicoachh @playnewworld thats an entirely fixable issue without flipping the system around.

  • ItsSABER_ SABER (@ItsSABER_) reported

    @Tartbox_tv @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind

  • ItsSABER_ SABER (@ItsSABER_) reported

    @zeyiM_ @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually

  • RathisVel Vel'Rathis (beep/bop/boop} (@RathisVel) reported

    @playnewworld Shame you Havnt fixed the issue where even if I play with friends I can't do so till level 12 because we all end up starting on different beaches!

  • TzoBlack666 TzoBlack (@TzoBlack666) reported

    @playnewworld Anyone else having problem with worlds not loading?

  • Magicfoood EXO Magicfood (@Magicfoood) reported

    @playnewworld @NamesSook the amount of tree chopping on release will crash the game lol

  • ToneVR_ ToneVR (@ToneVR_) reported

    Already stayed up suuuper late. Do I set my alarm for 945 and snab my name for @playnewworld and crash , or get some sleep and set my alarm and play. Anyway , Eden ! Here we come !

  • ItsSABER_ SABER (@ItsSABER_) reported

    @CallumBrett10 @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind

  • aztr0id Aztr0id (@aztr0id) reported

    @avaudiovision @playnewworld It depends I think.. If you're in SEA then you might be able to play in Australia without much problems. Korea/JP might have higher ping to AU, they might be able to connect to NA-West.. This game can be played under 180ms..provided your connection is stable.

  • Vicoachh Vincent 'Vicoach' B. (@Vicoachh) reported

    @SivHDtweets @playnewworld The easiest way ti fix it is prob flipping the system around A BIT as they did, not the best way but the easiest. Polished balance of weapons would fix it, but on release you cant have a polished balance. Anyway i dont wanna just defend them, never said that was the right choice

  • Tupu11 Efrén Pastor Mateo (@Tupu11) reported

    @playnewworld Cant wait for 1-3 hours of login issues and crashes, will be exciting.

  • Hinata311_ Hinata (@Hinata311_) reported

    @playnewworld is there a problem because i can’t access the game right now even it won’t let me update

  • MadDogAngus Angus Sweeny (@MadDogAngus) reported

    @playnewworld I have 0 servers or "worlds" come up. Is this a known issue or is it just happening to me?

  • Phoenixxl Phoenixxl ⛔ (@Phoenixxl) reported

    @playnewworld Clicked "request access" No mail No access No download. Please fix this.

  • williancurvello Willians Felipe (@williancurvello) reported

    @playnewworld are having a problem releasing access to the beta? I haven't received my access yet and many friends haven't received it either!

  • FeelYeeDeez Joe Jack (@FeelYeeDeez) reported

    @Faux_Grey @CrAiGiShza @playnewworld I really doubt amazon is "forgetting" about potential money lol - everything you're seeing is a business decision by people closer to the issue than you are.

  • SumtaPenDragon The Rude Canadians (@SumtaPenDragon) reported

    @GigahDank @playnewworld Ya, it actually feels like they want it to launch well :) Not just " fix it later"

  • ItsSABER_ SABER (@ItsSABER_) reported

    @JerseyFinFan @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind

  • ItsSABER_ SABER (@ItsSABER_) reported

    @Serreph1 @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually

  • SivHDtweets Siv (@SivHDtweets) reported

    I hope @playnewworld will see this problem arising before it kills off the stream of new players later. (which it would)

  • ItsSABER_ SABER (@ItsSABER_) reported

    @Ramonrtj @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually

  • roberdon_ Don (@roberdon_) reported

    @Nightcrwler3500 @playnewworld i also have the same issue

  • ItsSABER_ SABER (@ItsSABER_) reported

    @OnefITA @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind

  • jess31256812 jess (@jess31256812) reported

    @Kintinue @playnewworld anyone having trouble finding a world? tried all servers but no worlds will appear zzz

  • Fioffi23 Fiorenzo Russo (@Fioffi23) reported

    @playnewworld Server down ?

  • Joaomarcosy Joao marcos (@Joaomarcosy) reported

    @playnewworld If my email doesn't arrive by the time the servers open, will I be able to login??

  • AhmetW_ Ahmet Winchester (@AhmetW_) reported

    @playnewworld Servers don't seem to be online in Central EU, guess I have to wait till 4pm-ish where I live rn ..:c .. But at least I could get to the login screen :D

  • Joewillams55 Joe Willams (@Joewillams55) reported

    @Orslaugth @playnewworld I will kindly recommend you to mack_cyber25 on IG, he fixed mine when I had similar issues.

  • TheLEGObrick_ TheLEGObrick (@TheLEGObrick_) reported

    @HayzStreams @playnewworld 13 minutes to download like 34 GB worth of data? Sounds like you got a pretty decent internet connection... Oh right, yeah you shared that you got like... several hundred download for your connection? Ain't a problem downloading that kind of stuff, eh?

  • MadDogAngus Angus Sweeny (@MadDogAngus) reported

    @playnewworld i dont have any "worlds" to select from, is anyone else having this issue?