New World

Is New World down?

Some problems detected

Users are reporting problems related to: sign in, online play and glitches.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/21/2025 04:15

October 21: Problems at New World

New World is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • NeaveNetwork FeetUpGaming (@NeaveNetwork) reported

    @MaseratiPrime @ShansImmortal @playnewworld My point exactly. I don't know of a single mmo that does it during peak hours. Someone made a good point though that it would cause players to flood into other server if they do it seperatley. Which after the queue issues i can see why they'd want to avoid it

  • PudimGostosoDLC Tones (@PudimGostosoDLC) reported

    @playnewworld fix the bug to type the message of the day in the GUILD tab, if you try to write something it activates the declaration commands and closes the screen. fix it please

  • nuhbiwan Nuh B (@nuhbiwan) reported

    @Neoopets @playnewworld What you don't understand is, we don't need to pay any monthly fees to insist on getting a good service for a product we obviously paid for.

  • BlueMtns1 Billy’s Valor (@BlueMtns1) reported

    @DrLupo @playnewworld I hope they are addressing the bug that literally gave WW away overnight in some bugged out imaginary war. Our company is now territory less with no explanation, no chance to defend and no one seeming to give a damn. This is a huge bug/problem and needs to be talked about more.

  • Chiddiru Tony Birch (@Chiddiru) reported

    @Pheobemorris @playnewworld 2/ When a game hits full release, you cant expect a team of even 100 testers to find the same amount of issues within a game or exploits that 100s of thousands if not millions can/ could

  • Drigo_68 Rodrigo Moreira (@Drigo_68) reported

    @playnewworld please take the lag off the DG, Kukku server

  • SeanJen19653787 Sean Jenkins (@SeanJen19653787) reported

    @fstrankowski @playnewworld I think that's the part that gets me the most. A lot of these issues they are just now hotfixing were in the beta too. This game needed more time in the cooker

  • Austinjwilli Austin Williams (@Austinjwilli) reported

    @ShansImmortal @PatrickDJ1994 @playnewworld the entitlement is off the charts on this website lmao. i agree, people need to grow the hell up, its a game. they are literally improving the quality of the game. guaranteed these are the same people that ***** in global about "QQ this bug" "QQ that bug" they try to fix still QQ

  • Jaydizzay1619 ZedexTenar (@Jaydizzay1619) reported

    @playnewworld Omg no way they need more time to fix a game to make it run smoother and better for everyone's gaming experience. To everyone complaining go outside and touch some grass for two hours.

  • Mecowaty MEC (@Mecowaty) reported

    @FishFPS @ZenHeadshot @playnewworld paid for the service. if there would be an option to choose from private servers as well, then you are right. but as the usage of the product is dependent on the infra of the provider? yeah - they should somehow compensate

  • Outsider_1120 Outsider (@Outsider_1120) reported

    @playnewworld Most of the people in the comments wants to keep the game broken xD

  • BoymanOhboy BoymanOhboy (@BoymanOhboy) reported

    @ShansImmortal @PatrickDJ1994 @playnewworld This **** happened "all the time" about 10 years ago, The market is full of live service games with proper pipelines that allow seamless maintenance or at least proper testing/estimations. But keep shilling for incompetence.

  • TommyW44 Tommy Welham (@TommyW44) reported

    @playnewworld New World Developers - ‘we’re sorry for trying to fix and improve your gaming experience.’ New world players - ‘how ******* dare you!’

  • DofusPoo PooPandaDofus (@DofusPoo) reported

    @EvanIveson @playnewworld WHY ******** are we suppose to be patient on a FULLY RELEASE paid game why do we give hand to this sad money hungry companys who release fully broken games at 100% cost and then their trash community types "Patience is virtue" shut up nerd

  • brendanbella Brendan Bella (@brendanbella) reported

    @playnewworld AFK fixes? Maybe fix your **** servers, kind of unfair people have to wait in a 2 hour line every time something in real life needs their attention

  • Wujek_Arce Arce (@Wujek_Arce) reported

    @playnewworld Where is lag/desync fix to the Excavations? I can't progres Main Story due to that bug.

  • Theitaliansomm Theitaliansommelier (@Theitaliansomm) reported

    @playnewworld And here it goes my only free day in the week! Hope this maintenance will fix the problems for sure - When they open again to the whole world servers are gonna take a HUGE HIT

  • kobii18426917 idk (@kobii18426917) reported

    @Gonhk1 @playnewworld Obviously there will always be some bug fixes but simple things like being able to swim, arms disappearing, the amount of people who would play the game, random error messages kicking you out of game with a PC being able to play way better games than this with no problems. Beta??

  • Gonhk1 Gonhk (@Gonhk1) reported

    @kobii18426917 @playnewworld I personally havn't experienced ANY of those problems you mention. I may be just lucky, but none of my friends that play have experienced that either.

  • MIGHTYR4IDER MIGHTYR4IDER (@MIGHTYR4IDER) reported

    @pilhq @playnewworld yes i just been informed i didnt actually see the part of that fix in bug notes i must of skipped over it , thanks for bringing it to my attention tho

  • 21Resist 21Resist (@21Resist) reported

    @playnewworld take your time, sorry to hear about the technical difficulties, looking forward to login in later looking forward to the fixes, i'll just go catch up on some proactive stuff irl 👌🔥🔥

  • MIGHTYR4IDER MIGHTYR4IDER (@MIGHTYR4IDER) reported

    @Ponykiller2001 @CoffeeDr3 @playnewworld i have plenty of mates "pal" i dont need to bug abuse to gain my levels or gold. if you dont see the problem then youre the problem

  • sellnex ThomasL crypto (@sellnex) reported

    Please fix expedition lag @playnewworld mobs has 2 sec delay on server iroko - EU Central

  • WiseOldDean Dean (@WiseOldDean) reported

    @playnewworld -If patch takes twice as long- "Omg, compensation?" "This long for bug fixes?" "We paid" -If patch was on time- "Why did you do it at my peak time" "This is my only day off" "Omg, compensation?" -If NW Devs just didn't do maint- "Omg, so many bugs" "Why you no fix bad game"

  • sniperwrath Sniperwrath (@sniperwrath) reported

    @PatrickDJ1994 @playnewworld Its almost like coding for a game isnt easy and they never run into problems. Grow up

  • Ponykiller2001 Dennisterror (@Ponykiller2001) reported

    @zelgadiss_demon @MIGHTYR4IDER @playnewworld its not a glitch but okay i see you dont play alot of mmos

  • AEon_27 AEon_27 (@AEon_27) reported

    @playnewworld I don't understand ppl that say " give us compensation or free stuff". First of NW has no subscription. Second they are fixing in-game issue that we need fixed, sometimes it takes little longer. Ppl just feel so entitled & wanna cry about everything. Just calm down it will be ok

  • Spirit_Nicker Crazy_Horse (@Spirit_Nicker) reported

    @playnewworld Unfortunately we have another problem and will have to keep the servers offline indefinitely or until the end of time. The End.

  • Sweaty_Fat_Nerd Musty Gorilla (@Sweaty_Fat_Nerd) reported

    @ZenHeadshot @playnewworld First mmo? Lol “wahh fix these issues” followed by “wahhh how dare you take time to fix the issues” lmao

  • IsaacDobbins Isaac Dobbins (@IsaacDobbins) reported

    @PatrickDJ1994 @playnewworld It sounds like you have never worked with server side applications. Which is fine, but getting upset about an online service having extended downtime is like raging when water is wet. You can do it, but it demonstrates a lack of understanding.