New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/04/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • moussette62 Georgel Bénédicte (@moussette62) reported

    @DvalinDK @playnewworld For Real ? 😰 The french translation is super broken too, we don't even get the right numbers...

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @Voiceof82927672 @playnewworld Not many LVL 60 out there yet. I think that might be the issue. Not sure what the issue is :D

  • BlueBattleHawk 𝔾𝕒𝕧𝕚𝕟 (@BlueBattleHawk) reported

    @sp4ce_Elf @playnewworld It wouldn't bother me if they were more open on what they're working on to fix. The main forum post for this issue hasn't had an official response for weeks!

  • TheJeydrick9 The Jeydrick 9 (@TheJeydrick9) reported

    @playnewworld LET US TRANSFER REGIONS! Had to choose West instead of US East servers cause they we're too unstable when the game released, now you're telling me I have to stay stuck on this server? Fix this ****, this isn't a F2P MMO, we payed for this.

  • Zepreh98 Zepreh (@Zepreh98) reported

    @playnewworld so i can't find the life crystal core, or any server has it, can you guys please fix it lol.... leveled arcana to 200 for nothing.

  • fennwulf Fennwulf (@fennwulf) reported

    @playnewworld Can we get a fix for the weapon bug where you miss all your hits. It's game breaking.

  • Jotadesign3 Jota design (@Jotadesign3) reported

    @Quarterlol @playnewworld of course champion, I have to give thanks for a game that I have paid for and it is broken and they are fixing it little by little (and they fix nonsense as well)

  • quin1995 quinten tarentino (@quin1995) reported

    @playnewworld an emote doesnt fix ur bugs in the game please start fixing real issues instead of making emotes

  • gmrmde1 gmrmde (@gmrmde1) reported

    @playnewworld Game freezes on the new world logo startup screen, can’t even get to the amazon splash screen now. Using a 2070, others with the same card are having similar problems.

  • IxTwisTeDxI Twisted (@IxTwisTeDxI) reported

    @holmietweet @playnewworld I have watched the whole war, your team lost A,B and C in 10 mins, repeatedly wiped on point. You then lost 4 gates to the fort in 5 mins, then had nearly 100 ppl fighting at the fort point, server lag is bound to happen, both teams had ppl frozen throughout the fight.

  • Cybrisbob Jaysen Bazinga (@Cybrisbob) reported

    @playnewworld Please try stay within the 5 hours maintenance period as this 9 hour stuff is not great, I know you are trying to fix things but please dont extend it.

  • GianpaoloPanza Gianpaolo Panza (@GianpaoloPanza) reported

    @playnewworld There are some seriously problem on the ice gauntlet you can read on your forum. Make something about it, please.

  • Ghausght Damian (@Ghausght) reported

    @playnewworld But where is the ability fix? why is reap still broken when taking gravity, there is no way it hasnt been reported a ton. 33% of your playerbase uses a great axe

  • Kobiiiph KobIII (@Kobiiiph) reported

    @playnewworld fix faction token cap bug on accounts please

  • chrono32123 chrono (@chrono32123) reported

    @arthemera @playnewworld @Suddenlink Bruh, like their one job is to provide internet service and they struggle so hard with it! I feel your pain! Time for SL to get good or get out lol

  • Samdawg42 Sam (@Samdawg42) reported

    @SteelyBee @playnewworld I am lv 60 I would love to hear what low level you guys are and let me tell you right now that this game will die unless they fix what he said in his video. Live in denial all you want this game is horrendous in its current state and any mmo would be considered better.

  • bestsniper20k best-sniper (@bestsniper20k) reported

    @playnewworld nvm it worked after restarting my pc. it was the only game that have an issue updating it.

  • fearakababo KeepTV (@fearakababo) reported

    @Exitbot @playnewworld If they didnt fix the reagent drops, economy would be complete dead in 1 month from now on every server. So there would be absolutly no point in holding a territory. SO this fix is huge!

  • GawainGames Gawain Games (@GawainGames) reported

    @playnewworld "Fixed issues with the T4 and T5 azoth staffs— go close those high level portals!" And how do we do that when the portals keep despawning?

  • Kobiiiph KobIII (@Kobiiiph) reported

    @playnewworld fix faction token cap bug on accounts please

  • wazupbongo Bongo FPS (@wazupbongo) reported

    @CouRageJD @playnewworld This is a huge issue on our server. It takes a massive amount of coordination and planning to be able to declare war, but if Syn or Mar want to attack, it takes them about 5 minutes. Doesn’t help that they’re teaming on the little guys because our PvP is better when even #s..

  • hhhh32735025 AmazonSucks (@hhhh32735025) reported

    @playnewworld 2 weeks later and now 8 hours waiting Until we can finally play with our FRIENDS? I bet after these ****** 8 hours they lie to us again and have again any problems.... **** you are a billion dollar company you embarrassing idiots

  • donalron aLmiR (@donalron) reported

    @Explxcit_TV @ItsWhiskerzz @playnewworld Doesn't change the fact that it is broken. Either remove the "20%" from the tooltip or fix it

  • Arturus508 Artur Nowowiejski (@Arturus508) reported

    @playnewworld Amber gems are not working , focus scaling on other weapons is buggeed , please address it in a new patch as my brother spent many gold on focus gear and his axe doesnt deal damage wiht amber gem .

  • SebastianNiight Sebastian Niight (@SebastianNiight) reported

    @playnewworld House still not working, i can't teleport to windsward because i dont have 250 azoth. Faction points cap is still 15k, even if i completed the last trial mission. 2 of the most important things in the games are blocked for me. i think i'm wasting my time here

  • bestsniper20k best-sniper (@bestsniper20k) reported

    @playnewworld i am having an issue updating the game in Steam "Content file locked"

  • Kobiiiph KobIII (@Kobiiiph) reported

    @playnewworld Fix faction token cap bug accounts please

  • Rikujokoro Jan Gajdůšek (@Rikujokoro) reported

    @playnewworld i am still waiting to some bigger amout of bug fixes, game is almost month in unplayable state, any idea when will any reasonable fix come?

  • HotFlakesTom HotFlakesTom (@HotFlakesTom) reported

    @playnewworld Good luck and fingers crossed that the infrastructure for server transfers have no problems.

  • jmyCarter Carter (@jmyCarter) reported

    @_CodedSky_ @Tidddleee @playnewworld PvP focused game... In a game where no one flags for PvP and wars are broken. But sure, its PvP focused. If this games best feature is suppose to be the PvP, then the game has a problem