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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Leon
(@CrazyDaleks) reported
@playnewworld Will this patch fix any of the issues with the amrine excavation lag? It's pretty much impossible to complete because of the lag and desync.
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Manu.88
(@Manuxlow) reported
@playnewworld Horrible service compared to other mmo.. Just todas when i could play all day because i Gad FREE
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Theitaliansommelier
(@Theitaliansomm) reported
@playnewworld And here it goes my only free day in the week! Hope this maintenance will fix the problems for sure - When they open again to the whole world servers are gonna take a HUGE HIT
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Nuh B
(@nuhbiwan) reported
@Neoopets @playnewworld What you don't understand is, we don't need to pay any monthly fees to insist on getting a good service for a product we obviously paid for.
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Rasmus Henriksson
(@1mDuper) reported
@MIGHTYR4IDER @playnewworld Bad exp/ hour. Loot is the same, nothing good but a focus rapier and focus musket. I dont see the issue.
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Valerie
(@xXRedRunoXx) reported
@playnewworld i really would appreaciate it to take down servers in the morning for EU time ...since now all coming from work and gonna be mad for another plenty of hours in login qeue >.<
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Mjorganovich
(@Mjorganovich) reported
@SplodedChicken @playnewworld If you work on not spamming frantically and only practice making deliberate actions, queuing abilities won’t be an issue. Even if playing reactively in a pvp scenario. Similar to Dark Souls. People spam spam spam and lose all stamina only to get bodied.
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Manu.88
(@Manuxlow) reported
@playnewworld Horrible service compared to other mmo.. Just todas when i could play all day because i Gad FREE
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Nikolaj Nielsen
(@KoRnyRocks) reported
@Pheobemorris @playnewworld Now this has been working better than a beta to be honest. Most MMO's will always have bugs or exploits. Adding new patches will always extend maintenance the first few times because of un-forseen errors.
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imHAKUuuu
(@imHAKUuuu) reported
@ShansImmortal @Var1ousGaming @playnewworld theres a difference between entitlement and being upset a service you're paying for isnt being delivered. stop being a ******* weirdo lmao.
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twahly
(@twahlHD) reported
@playnewworld Y’all couldn’t even fix war UI, tooltip UI, not being able to Manually move war que, speed skating when overweight, being too far from a dungeon to start when we are all in front of it? But it took 6 hours to make sure Timmy could stay logged into Asmongolds server? Y’all a joke
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KojiroNakamura
(@Aboniimus) reported
@playnewworld So about 7 hours (or more) for MINOR bugfixes ? Wonder whats going to happened when a more major problem or update comes up.
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Marc
(@BagelBackpack) reported
@playnewworld Second day in a row I basically can’t play bc of your technical problems just great lol First your queue **** is still bugged and throws people out with new errors now where the previous fix doesn’t work and now you’re on maintenance for the majority of prime time lol
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Manu.88
(@Manuxlow) reported
@playnewworld Horrible service compared ti orbes mmo.. Just todas when i could play all day because i Gad FREE…
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Levi
(@Levi27356177) reported
@playnewworld I wonder if they will fix the mistake that after leaving the dungeon the compass does not show animals and plants
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Sellblade
(@Dismayxz) reported
@PustanSerban @Neoopets @playnewworld Quick, throw dollar bills at the thing, that'll fix it! GENIUS! Software engineering 101, read it. **** happens. Get used to it.
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KryptikDistortion
(@Kryptik_D) reported
@playnewworld Imagine complaining at developers to fix a game and when they do take the game down for maintenance you still complain. It's laughable for sure.
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Okyanus Kara
(@kara_okyanus) reported
@playnewworld Expedition lag fix when?
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привет, я карлос
(@AvanTepec) reported
@HunchoSquared @playnewworld Cuz is a complex task, is not just double click updateGameWorldWide.exe, imagine that they enable the servers “in time” but the patch is broken… if they need 2 hours to fix it is better than a shutdown tomorrow to solve the update issues
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opinion person
(@0pinionperson) reported
@playnewworld No word about expedition lag?
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Anthony Merrill
(@Merrill35) reported
@JJTHEGYMRAT @MIGHTYR4IDER @playnewworld I mean this fix is in the patch notes already lol
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MIGHTYR4IDER
(@MIGHTYR4IDER) reported
@pilhq @playnewworld yes i just been informed i didnt actually see the part of that fix in bug notes i must of skipped over it , thanks for bringing it to my attention tho
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Sam Dearie
(@dearie_sam) reported
@Pheobemorris @playnewworld Every MMO has massive release issues. You can never really fully polish a game before the deadline. Destiny, WoW, ESO always have week 1 and week 2 problems with their releases. Still sucks that it was basically double the wait that was promised.
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Maserati Prime
(@MaseratiPrime) reported
@ShansImmortal @NeaveNetwork @playnewworld Blizzard may have their issues, but they always do EU server maintenance in the middle of the night so it doesn't affect people wanting to play the game. There's absolutely no reason that Amazon Games can't do maintenance in the middle of each region's night.
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SPOODAY
(@PartyLover000) reported
@ugly_jimmy @playnewworld Almost as if they don't want to get attacked because of the 10k queue's. Opening up midnight would fix this problem and save them some deserved anger.
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aykut sırma
(@mekaci1989) reported
@skywalkergz @playnewworld I played many mmorpgs in EU servers from Turkey and my ping ms is generally around 45-65 ms. However, in New World my connection is not goo that I get very high latency - ping - ms for no reason while New World uses lots of cpu and gpu too. Our server is lagging most of the time.
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Dookies XL
(@DookiesXL) reported
@AllscTWhite @playnewworld probably fixing server related issue that isn't in the patch notes.. or maybe its cuz of the "groundwork" for server transfer lmao
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jacob stolmeier
(@JacobStolmeier) reported
@playnewworld can you fix your update my game is now crashing just sitting in the menu and I know 100% that it is your update ive played since launch with no problem
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Leo Arruda
(@larrudaaa) reported
@playnewworld Don't worry guys... Just take your time to fix the necessary things before re-open the servers! Most of the people doesn't know or underestimate the headache and pressure that devs could have in a maintenance or bug fix hahah. Waiting anxiously! 👀
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Outsider
(@Outsider_1120) reported
@playnewworld Most of the people in the comments wants to keep the game broken xD