New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/22/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • deviousangel07 DeviousAngel07 (@deviousangel07) reported

    @playnewworld @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.

  • LovaicAU Lovaic (@LovaicAU) reported

    A little heads up to when you're taking servers down would be pretty nice. Adiri went down with no warning at all @playnewworld

  • Veronicamarkoy1 Veronica4787 (@Veronicamarkoy1) reported

    @playnewworld Fix the bug to the last boss in dynasty. My fkn god. This game is absolute trash

  • SAFX72 SAFX7 (@SAFX72) reported

    @playnewworld When are you going to fix the automated ban system? and Unban the people who were targeted by malicious mass reports? What an embarrassment of a gaming company.

  • KejsareNcs RM (@KejsareNcs) reported

    @playnewworld Servers down?

  • Savag3Gam1ng SAVAG3-GAM1NG (@Savag3Gam1ng) reported

    @playnewworld Have they fixed the server lag on outpost / wars already ? I don’t think anyone cares what streamers are plying this game just want news on updates

  • KastyelS Kastyel (@KastyelS) reported

    @FairuzaGoes @playnewworld I really wish they would fix the cape this skin.. I got both the skeletal and bloodthirst.. But the vampire one has the cape glued to the body and It's very ugly when my character runs..

  • Ivan_Guinea Iván Ortiz (@Ivan_Guinea) reported

    @playnewworld FIX THE PVP... after +600 hours and testing alpha... i will unnistall, worst product than i ever seen.... even the Prealpha 1 of @AshesofCreation was better than Nw 2 moths after release. Some CEO should be fire. this game is an alpha or less, dupe items, lag, bugs everywhere...

  • kilowaste KiLowaste (@kilowaste) reported

    @playnewworld can we have the expeditions looked at. Especially Dynasty. Our team has crashed 2 times already on final boss. The game will freeze/crash and or disconnect players from the server. Thank you in advance.

  • Hipky_Tweets Hipky (@Hipky_Tweets) reported

    @playnewworld apart from a few teething problems, I've not had much gripe with the game, and mostly enjoying it. But when you just decide to do 'maintenance' with no in-game warning, then that really annoys me. Especially when you're killing a boss! You can cut that out now

  • OldManOnaPorch Dror Av (@OldManOnaPorch) reported

    @playnewworld Bifrost keeps crashing, fix it, first queues now never ending crashes

  • toastmalone_14 ToastMalone14 (@toastmalone_14) reported

    Server has been shut down randomly 4 times in the last 2 hours for *maintenance* then has come back up 10 minutes later.... feel free to notify us this issue... @playnewworld

  • Ivan_Guinea Iván Ortiz (@Ivan_Guinea) reported

    @Swizzlerz @playnewworld Same fail... a new bug. every day amazon ruin a bit more the game. its amazing how a big company prefer do a product fast without think in players. Profit? ok, no problem.

  • deviousangel07 DeviousAngel07 (@deviousangel07) reported

    @playnewworld @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.

  • jorunnd Valros (@jorunnd) reported

    @playnewworld Today i am extremely happy i did not buy this game :) With all the changes and issues this patch has makes me think that there developers don´t know how to do there jobs ;)

  • TheJcwolves Jcwolves (@TheJcwolves) reported

    @playnewworld Duguang server (US EAST) just jumped about a month and a half forward and the wars are all ongoing and wiped. **** is downgraded. It says today is Dec 31. PLEASE FIX.

  • OliVier07474557 Oli Vier (@OliVier07474557) reported

    @playnewworld Always blocked by "Login unavailable: Server under maintenance"... No announce by NW team... Great sunday to play, surely up on monday morning, while i'm at work... Guys, dont be surprise by all people leaving...

  • deviousangel07 DeviousAngel07 (@deviousangel07) reported

    @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.

  • FrithDwaine Gullei (@FrithDwaine) reported

    @playnewworld i got kicked for being AFK in the middle of a dungeon????? now i have lost my key to do it again??? please fix this

  • Og_swole_nasty OG_Swole_Nasty Gaming (@Og_swole_nasty) reported

    @playnewworld Day 53 and my ticket has yet to be fixed/ resolved or looked into… this is the 14th customer service rep I’ve talked to..

  • forbiddenVII forbiddensevengaming (@forbiddenVII) reported

    @playnewworld Fix mage or this game is done also the 20% hp to ice pylon was trash fix that tree its even weaker then the nerfs

  • SuitJames James J. Boehm (@SuitJames) reported

    By far the worst update yet @playnewworld. It's obvious you don't play test this ****. Lag wars are back again, fun dungeon content locked behind days of grind, elite gear drops nerffed to oblivion, while you bufffed how hard they are, invasions are impossible to win. Game blows.

  • deviousangel07 DeviousAngel07 (@deviousangel07) reported

    @playnewworld @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.

  • Danumis_ Danumis (@Danumis_) reported

    @SuitJames @playnewworld I left the game a month ago. Hit 60, got my gear up to 550 and realized the game doesn't get better. The best aspects are gated behind a horrid orb system with dungeons. The game fights you constantly and you can only overlook the issues for so long before they catch up.

  • CovenantFaction Covenant Faction (@CovenantFaction) reported

    @cherokeedevil66 @bfveterans @playnewworld Dude, you know these are really issues, sure 22 players leaving isn't gonna have a massive impact on the game but it adds up, if more people keepleaving like this the games in trouble

  • MikeHarris757 Michael Harris (@MikeHarris757) reported

    @playnewworld You did it! I have been defending the game since launch. I told people to give it some time, bugs will be fixed, balance will be established. Then “enter the void 1.1” Healing rendered ineffective… PvE or PvP. Graphics lag with void weapon. Etc. Time to find a new game.

  • BEARD_PVRIS BlackBeard (@BEARD_PVRIS) reported

    @NewWorld_Status @playnewworld just fix the serv pls guyz

  • AurelioSdeC Aurélio S. de C. (@AurelioSdeC) reported

    @mmk1304 @playnewworld That and sound issues made me quit the game.

  • Ivan_Guinea Iván Ortiz (@Ivan_Guinea) reported

    @jdubm31 @playnewworld some dev pressed many times downgrade, and now we have the same lag of alpha testing time.. interesting :)

  • ConservativeRK David (@ConservativeRK) reported

    @playnewworld Congratulations on yet another step towards removing healers as a class from the game. I have zero interest in mixing playstyles. I hope the PVP players get exactly what they deserve - a crash and burn for New World. Trying to apply PUBG-like combat to an MMORPG doesn't work.