New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 12:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • paladindrial26 Chad (@paladindrial26) reported

    @playnewworld Are the east coast servers still having trouble ?

  • bmaines757 Will Maines (@bmaines757) reported

    @R41D3NZ @playnewworld yeah i understand that. they do work for amazon tho correct and it is an amazon issue so they would have information on this. use your brain please

  • Projund Projund (@Projund) reported

    @Nate50723854 @Ayo_ItzRed @playnewworld Amazon Web Services (AWS), which is used by thousands of services and websites, was brought down around 11am EST on the East coast. It affected my job a bit too. Some services are still down and I'm sure they'll be up and down tomorrow as well while they fix the issue.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @scottneys @playnewworld It's not a game issue but part of a bigger issue that's has been effecting a lot of different

  • RedWoodard Red Shanx (@RedWoodard) reported

    @FlammingItalian @playnewworld Oh okay, it’s a hardware issue, data corruption, or cutting it off to separate it from malware is the question I’m really asking. “When it’s safe to do so” can fall under one of the three though really, but with the Twitch hack, along side many other large hacks in rcnt years

  • JoshDanger304 Josh Danger (@JoshDanger304) reported

    @inztinked @playnewworld There will likely be a rollback to the time just before the outage

  • rico7130 rico💫 (@rico7130) reported

    @playnewworld ******* hell you ain’t fix ****

  • ReeceDevon2 Reece Devon (@ReeceDevon2) reported

    @playnewworld How about fix the crafting stations all over, I keep getting kicked out of menu when trying to craft. That's no1, no2 is why are pronouns on the game it's just he/him. She/her. They/them. How about one that says N/A as I don't use these pronouns so let's get that sorted out.

  • prestonv16 preston (@prestonv16) reported

    @leglessdan @playnewworld Look up AWS problems it isn’t just new world it’s a lot of services.

  • Jersey9986 JOE 🦅 (@Jersey9986) reported

    @playnewworld People are so braindead. Its not a developer issue and has nothing to do with the game.

  • Real_BenCook Ben Cook (@Real_BenCook) reported

    @playnewworld I hope we get our gold back from the war that was missed because of this outage.

  • PrincessThammyC Bebezinha4ever 😍 (@PrincessThammyC) reported

    @SuppressF1re @playnewworld What's unfair? This was not just a New World problem. It affected many large companies even Disney World. I think you'll be fine

  • JLUCAS215 ixbaconstripsix (@JLUCAS215) reported

    @xxkane009xx @kl3zzy @playnewworld THIS IS AN ISSUES. THEY LOCKED THEM ON PURPOSE

  • BokaiserSmite ♀RIP. Bokaiser♀ (@BokaiserSmite) reported

    @CarlosBeguigne @playnewworld Don't worry, if its US servers they will fix it in a moment.

  • BlueHeelerKY Twitch.tv/HeelerFromKY (@BlueHeelerKY) reported

    @scottneys @playnewworld This isn't the game devs fault, this is an AWS issue

  • xJaymv Jayson Miranda (@xJaymv) reported

    @AlphaNovah95 @playnewworld Why should I give you my vote when you can't effectively communicate the issues you're having and plans to fix them?

  • kelticfury Kelticfury (@kelticfury) reported

    @FeliciaHarty @Wizardhood2003 @playnewworld You know that this is the New World official twitter right? I am pretty sure if he had a problem with AWS elsewhere he would have posted there.

  • ur_Shulgi ur_Shulgi (@ur_Shulgi) reported

    @BlueHeelerKY @scottneys @playnewworld Amazon issue… Amazon game…

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @bmaines757 @R41D3NZ @playnewworld Use your brain. It's impossible to give a ETA on such a complex problem. If they knew exactly how long it would take also means they know exactly what caused it & wouldn't have let it happen because they would have prevented it.

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld Smh Amazon fixed their server issue like ******* 10 hours ago, you can no longer use it as a crutch for your ****** *** team never doing their damn job!!!

  • Tdohh_ Tate (@Tdohh_) reported

    @playnewworld Did y’all fix the lag yet

  • xXSwanyXx swan (@xXSwanyXx) reported

    @playnewworld Hmm mines still not working

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @BlueHeelerKY @scottneys @playnewworld Ya and amazon fixed the problem almost 8 ******* hours ago so it is on these ******* idiots

  • helios_advisors Helios Capital Advisors (@helios_advisors) reported

    @playnewworld And furthermore you ddin't even announce the maintenence issue and I lost not one but two dynasty tokens over that crap and was on last boss. not cool

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @TechToyTinker @playnewworld This is beyond a game issue. This is a big server farm having a problem

  • Iempleyerofgud Devin (@Iempleyerofgud) reported

    @playnewworld Fix your game please

  • J__Ducks J_Ducks (@J__Ducks) reported

    @playnewworld OPR broken noice

  • RedWoodard Red Shanx (@RedWoodard) reported

    @playnewworld When it’s safe to do so. What’s that mean though. Safe from technical issues in game or is Amazon on the receiving end of some malicious behaviors?

  • ncjbnc J (@ncjbnc) reported

    @playnewworld @thegameawards Oh yeah.. ill go vote.. dont you worry about the bugs, server down, crashes, **** game.. ill go vote!

  • DecodedTrading TradingDecoded (@DecodedTrading) reported

    @LowkeyFee_ @Hoover6480 @playnewworld They already have your money. The incentive is already gone. Maybe switch to a subscription based service and then they would have something to lose.