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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kilroy
(@KilroyTheSaint) reported
Anyone else getting massive lag in Amrine? #newworld @playnewworld
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Ethan Price
(@Paradox_EP) reported
@Sidular @playnewworld @WheaT0ast I mean it really isn't that bad. If the lagged detected bugs keep happening that could change. Seems it's happening more and more to people with players getting them reoccurring. The tracking being broken is unexcusable imo. U grind for high levels and tracking doesn't work...
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xGooselordx TTV
(@xgooselordx) reported
@playnewworld @playnewworld Why can't we type in guild messages without the keybinds over taking this? It was broken and reported on many times a few betas ago....
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ManaLocked
(@ManaLocked) reported
@Kephrii @playnewworld @Kephrii did you limit fps to 60? That seems to be the reported fix. I have been running it with my ASUS 3090 STRIX with no issues
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Juuso Vesterinen
(@JuusoVest) reported
@playnewworld Can you please fix the queue in to starting area? Is there nothing i can do to play. I don't want to delete my account.
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Soup_hawk
(@soup_hawk) reported
@playnewworld I just got into game after que and I got DC from game security cheat violation or something. This has happened more than once. Please put on your fix list. Thank you!
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Bgg
(@Bgg_666) reported
@Luuu_90_ @playnewworld Lag detected 0__0
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AJ Hold
(@AjHoldXBL) reported
@playnewworld im trying to enjoy the game after a 3 hr queue i had no problem waiting for the first time but now i have a visual bug causing my game to zoom in when walking (not running) and fighting making it hard to do anything, is there anything i can do besides restart
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David Clyde 💙
(@DaytimeCoder) reported
@vaskumer @playnewworld You can do a global fps cap in the nvidia control panel to address games that done throttle themselves like this. I have the same issue with @survivetheark and my GPU getting hot in menus and fans being loud.
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Welly
(@ryan_welly) reported
@playnewworld @LemmyBravo Fix the actual issue rather than this lol. You need groups too leave the full servers. You have 5k characters trying to log in to those servers because people want to play together... fix the actual issue not waste it on this...
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John Brookes
(@JohnLBrookes) reported
from
Pyle, Wales
@playnewworld Are you that dull to keep posting stuff like this with the current problems? Start once you get down to under an hour queue without having to hop servers (which really defeats the point btw) sort stuff then play nice, public will play nice back en
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Stuart Miller
(@SaintStu19) reported
@playnewworld Id love to… shame I cant login any time after 10am
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DJ Granblue
(@DJGranblue) reported
Can't connect to Sarragalla. Was just playing earlier. There connection issues, @playnewworld?
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Stephen Riley
(@silverhazey_) reported
@ECieplechowicz @Kephrii @playnewworld Wow...yes thank god their return process is very seamless and they are being super nice about replacing the cards. But because you got an RMA for your card, that makes the underlying problem ok? Do you even hear yourself bro? Jesus.
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Sidular!
(@Sidular) reported
@playnewworld Honestly, the fact that you're having so many server problems due to capacity, really just shows how successful New World is. Nobody could have predicted nearly a million people playing it on Steam for launch day. Those numbers are crazy! #1 game on the #1 PC platform! :D
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Whippets 🏴 🇪🇺 #FBSI
(@ArghWhippets) reported
@playnewworld Unplayable. Choice of servers with pings from 250ms to 750ms. No such issue with any other mmo.
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Plewto
(@Plewtoeu) reported
@JeffBezos @playnewworld I love the game, only thing i wish for is better optimizations, i feel like i shouldnt lag on a computer i payed 3500 dollar for :s
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Jacob!
(@seinenjayy) reported
@playnewworld My game is broken
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Eric McL.
(@KillerSPER) reported
@playnewworld Would love too but between login queues and "Unable to Configure" errors it just gets tiresome trying over and over. Had more play time in the beta than I have at all in the launch sadly.
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Juuso Vesterinen
(@JuusoVest) reported
@playnewworld Can you please fix the queue in to starting area? Is there nothing i can do to play. I don't want to delete my account.
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Brian St. Pierre
(@Kephrii) reported
@Sam_IAm_Not @playnewworld Well duh. I used all this information and allegedly the issue was resolved.
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UwUmeDaddy
(@ume_daddy) reported
@playnewworld @Lifeisgugu1 Can u fix Instance Servers/Dungeons then? So they aint desyncd. PC Users cant really call the Game playable either :(
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Xzstance
(@Xzstance_TTV) reported
@playnewworld Greetings! I can the word "i" or "we" understand that you doing the best for the community to solve the Queue On Servers. I'll be honest and i will say that i see so many people spinning on walls with macro's ( 3rd Tool Party Programs ) to avoid disconnect. That needs to be fixed
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Deandra
(@Purrramedic) reported
@Kephrii @playnewworld Solved like all our overwatch problems 😎
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Revealed91
(@Revealed91) reported
@playnewworld I would love to, but I have a long *** que after crashing in Starstone. Why would players have a que after a DC/crash?
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WesTheFluffy
(@WesTheFluffy) reported
Yo so **** you @playnewworld do you understand how ******* annoying it is to be a PvE player and have your game crash just because you pass a town that has 100+ players fighting which then forces you to relaunch and wait in an hour queue? Fix your ******* game
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Juuso Vesterinen
(@JuusoVest) reported
@playnewworld Can you please fix the queue in to starting area? Is there nothing i can do to play. I don't want to delete my account.
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Jasmine.
(@Sorrowly) reported
@x_arisx @playnewworld @SyrothTV Same issue with me and one of our consuls. Mass reported and banned.
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Rick
(@thirsten55) reported
@playnewworld 2 hours and 34 min. Yeah...@playnewworld you need to fix this!
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TheCloudX
(@TheCloudX) reported
@playnewworld Is there an issue with community/guild chat if you change guilds? I can still see my old guilds chat actively despite not being a member anymore. It's been over 12 hours and multiple log out/in.