New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 11:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • 2MuchJello Yeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee (@2MuchJello) reported

    @playnewworld your customer service is absolute dogshit.

  • MaWa36_ MaWa (@MaWa36_) reported

    @playnewworld I haven't seen the arcana issues addressed in the 'Known issues' post. Please tell me you guys are aware that water/fire/life arcana doesn't give +15 Min/Max GS. Making it impossible to craft 600ilvl items. Also some legendary items are not in the game for arcana weapons.

  • warbloodz_ Victor Sevilla jr (@warbloodz_) reported

    @playnewworld fix your game whole server kicked celadon

  • kakovalipuduk merida (@kakovalipuduk) reported

    @playnewworld I'm trying the launch the game but it keep saying "connection error" does anyone know how I can get rid of this?

  • Champioee BlacCobra (@Champioee) reported

    @playnewworld Fix the fkn mobs that can chase you until 100m away it is so goddamn annoying!!

  • Joyful4eternity Marie Thomas (@Joyful4eternity) reported

    @Sprocketfix @playnewworld Yes they have to fix these mobs and how they stun us and then proceed to beat us into oblivion and we can't move at all.🙄 Still love the game and supporting them and have faith they will fix this. I hope. If not I'm stuck living in the three starting areas😭

  • djcallarman98 Devin Callarman 🐝 (@djcallarman98) reported

    @playnewworld Fix rapier life staff bug and I’ll come back

  • WightBoyOS Gamer-Man : Jacob (@WightBoyOS) reported

    @playnewworld Nice blog post from 3 days ago, could we have more info about fixing the trade post server transfer error? Over 1000 players are still locked out of server transferring and no fix/ update/ information has been posted in weeks.

  • Higor_Chv Higor Chaves Lima (@Higor_Chv) reported

    @playnewworld Cure nerf has been exaggerated. This will cause major problems in pve content. The debuff to reduce the healing received from the new weapon and the ax (could increase) would already solve the problem in pvp..

  • saga_city9 Uncle Kyle (@saga_city9) reported

    @playnewworld You're doing great. Don't let this noise through. If you fix the roll weapon swap, please get rid of the stutter following it or else light will die imo.

  • PsyGigante p s y (@PsyGigante) reported

    @playnewworld Hey, if u "fix' dodge canceling on rolling u gonna destroy light armor right? ok

  • CaptainSavager2 CaptSavagery (@CaptainSavager2) reported

    @SL4YYYQU33N @playnewworld The replies in this thread are actually ridiculous. Wtf? Feminine is not a bikini... like curves, a bust and perhaps lace or frills or some such. Yeah fix the bugs and all that but this should have been in the game from the start not an afterthought.

  • AMPLIClT AMPLICIT (@AMPLIClT) reported

    @playnewworld Frost gauntlet and all aoe abilities are absolutely broken. how can I do a “unstoppable Charge” out of the aoe if it rubberbands me back into it. literally a slingshot back into fuckery is what it feels like..please fix

  • MissDoitBig Missy (@MissDoitBig) reported

    Hey @playnewworld can we get a log of who is putting money into the treasury and who is taking money out? This would save companies the trouble of figuring out where the money is coming and going.

  • KrAzYezT Kain (@KrAzYezT) reported

    @playnewworld Idk if this issue has been addressed but, Last update completely erased my house with all my storage chest in there.

  • avaudiovision AudioVision (@avaudiovision) reported

    @Mom3nto_Mori @Casperite2 @playnewworld Servers are a lag fest still whatever bandwidth is the cap currently AWS need to x2. How's about sort this game out .. then talk about what is left of the pop when it's done ... cod and bf2042 out and a whole bunch of other games like ashes etc n arc . They missed their window.

  • SalTovar2 Sal Tovar (@SalTovar2) reported

    @playnewworld Fixing bugs as in just nerfing mages. .yeah that'll fix the bugs F

  • ManevalNick Nick Maneval (@ManevalNick) reported

    @Voldrox1 @playnewworld And the game just came out. Most MMOs and games in general decline in population. The largest bulk shortly after release due to ppl testing if it's for them. There is improvements to be made. But restricting ppl just causes more problems

  • RadFu1 RadFu (@RadFu1) reported

    @playnewworld Well heres one to Fix, Arrows travel slower than fire/ice blasts and the fire/ice blasts have a larger hitbox radius than the arrows. Oh Heres another, the mobs clip into you when they get point blank making you shoot your arrow out of there anus not registering as a hit.

  • Twist31 Sean cook (CrazyNavy-Vet) (@Twist31) reported

    @playnewworld Fix our servers. Literally 200 people on Tipra Chonali. Done till word comes out. That includes any Content Creator stuff made. Fix this game plz. Had so much potential. Unplayable as a single player.

  • ManevalNick Nick Maneval (@ManevalNick) reported

    @Addru_ @playnewworld Your point is with the bugs, issues, balancing makes this a beta. And my point is all MMOs have this issue. So..... Nice self portrait

  • Agrimariio Agrimario (@Agrimariio) reported

    @playnewworld Fix the ******* bug that mob can duplicate themself and they are 40 in a single point

  • thetiip Austin Scott Bruner (@thetiip) reported

    @playnewworld you know it would be useful for the PTR to have all the locations unlocked so you can actually adventure around. I cba walking everywhere to be able to teleport to test issues for you. Oh yeah you might wanna patch the ice gauntlet this patch or we gonna have a hatchet bug 2.0

  • yigitvocal Yiğit Vatansever (@yigitvocal) reported

    @playnewworld FIX the Trading Post! Damn it!

  • sellnex Thomas (@sellnex) reported

    @playnewworld Fix the goddamn 250 strength lag!!!!! And also fix shattered mountains on server Midgard...

  • Chaosbeasty1 ChaosBeasty (@Chaosbeasty1) reported

    @playnewworld How about clarification on why people are getting 24h-7day bans for the lag detected bug... honestly love the game but the fact that someone gets 7 days do to your system failure just wow

  • DontTakeMeOn Jacob (@DontTakeMeOn) reported

    @playnewworld What a joke, so many things broken and not balanced, crafting is broken

  • CdubFromMI Cody (@CdubFromMI) reported

    @playnewworld What you need to damn fix is the false bans and your customer service.

  • LurkingZombie_ Albert (@LurkingZombie_) reported

    @playnewworld Wait, will this address the armor issues as well?

  • kamoch7 Kasper MC (@kamoch7) reported

    @playnewworld Fix the friendlist issue please… so anoying ngl