New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/13/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • VonSplashback RichardVonSplashback (@VonSplashback) reported

    @basada79 @playnewworld Having the same problem

  • AliceFelis Alice (@AliceFelis) reported

    @4ColorCrack @playnewworld It really doesn't matter how long I stepped away from a game I've never had a game just remove me from my server let alone not let me back in. I saw there was cool new stuff and wanted to see. It's a pretty nasty thing to do whether they intend to fix it or not.

  • EduardoPeaGonzl Eduardo Peña Gonzále (@EduardoPeaGonzl) reported

    @playnewworld The patch is corrupted. It keeps kicking me out of the game. Fix It ASAP please!

  • TumbaSherman Tobias Sherman (@TumbaSherman) reported

    @DMHSaintTP @playnewworld now for the initial post server crash queue, standard

  • Itz_JoErN Jörn (@Itz_JoErN) reported

    @Nassyy1 @playnewworld I have the Same Problem….

  • Rocknbeers_ Rocknbeers_ (@Rocknbeers_) reported

    @playnewworld Waiting for “fixed an error that caused musket to do disgusting damage while sitting 100m uncontested and frustrated every other player but muskets causing opr to be full of dex” and “fixed an error that caused arrows to install a magnet on players asses and follow around corner”

  • LucasGo24499345 Lucas Gomes (@LucasGo24499345) reported

    @playnewworld DIDNT YOU GUYS LEARN ANYTHING FROM LAUNCH?? REPEATIG THE SAME ERRORS AGAIN AND ******* WITH ALL THE HYPE

  • Refl3xes Re(ally scary)fl3xes (@Refl3xes) reported

    @only_shelton @playnewworld I've got everything on low and there's just microstuttering that drives me nuts plus the whole flickering issue. I really wanna grind the game but not like this

  • KingCozm0 King Cosmo (@KingCozm0) reported

    @DanO65245696 @playnewworld Why is that their fault? thats your issue man

  • Jalemarus Joe.Ale. (@Jalemarus) reported

    @playnewworld Your other servers are experiencing (El Dorado) problems. Getting constantly kicked out. Is this related to the congestion of the fresh starts?

  • Ash_N7 Ash (@Ash_N7) reported

    @playnewworld It would be great if you could finally fix a missing quest for tier 2 camp. Because of it, we are stuck with having tier 4 instead of 5 at the end of the game.

  • TumbaSherman Tobias Sherman (@TumbaSherman) reported

    Waiting for @playnewworld fresh server deployment, and ironically @AmazonFresh delivery arrived while waiting for sever. I may have an @amazon problem

  • Digitalwnderlnd Digital Wonderland (@Digitalwnderlnd) reported

    @playnewworld Please fix the main story reseting bug and camp quests, I'm level 60 with tier 1 camp because the main story reset and I can't get quests to upgrade my camp

  • Rupa14 David Rupa (@Rupa14) reported

    @HemingwayBray @playnewworld The fact there is still a que is another problem with the game.

  • BrionyHeneberry Briony (@BrionyHeneberry) reported

    @playnewworld STILL DOWN - Connection Error. Wasn't happening before.

  • ur_Shulgi ur_Shulgi (@ur_Shulgi) reported

    @playnewworld Going to need a lot more FS servers, especially EUS - each one that starts is 1k+ login queue after 1-3 min

  • imTeaXV Ó Sírín (@imTeaXV) reported

    @tonidraganov9 @playnewworld I deleted 2 characters and now have this issue

  • Refl3xes Re(ally scary)fl3xes (@Refl3xes) reported

    @only_shelton @playnewworld Yeah or just anything really. I get some stutters and now the issues with shadows/lights

  • james_brender Brender James (@james_brender) reported

    @inosays @playnewworld How long have you been having this issue??

  • EduardoPeaGonzl Eduardo Peña Gonzále (@EduardoPeaGonzl) reported

    @playnewworld @FogtoothTV @toomanysnipers The patch is corrupted. It keeps kicking me out of the game. Fix It ASAP please!

  • FinyaCottontail Finya 🎃 (@FinyaCottontail) reported

    @playnewworld There are the same Problems when you released the game. Opening more Servers at the same time would be a better start...

  • imgoomie L ୨୧ (@imgoomie) reported

    @playnewworld Not for u posting this and saying nothing about the queue times or the fact that half of us black screen during the crash scene and lose our spot to get into the server XD

  • hallowpeak ShadowHallow (@hallowpeak) reported

    @playnewworld Game working fine *installs update* Constantly gets kicked with error message " suspicious software or corrupted files*

  • CompsoureTM David Judd (@CompsoureTM) reported

    @playnewworld Yet you still didn't fix the biggest game breaking exploit with heartgems. Big ******* yikes. I guess opr and other pvp will just be pushed to side yet again. #FIXHEARTGEMS

  • TheErros Erros Draco (@TheErros) reported

    @playnewworld fml... no queue saver. Started to finally load in and hit with Error to check connection... figured since I got in I'd be ok to jump in game. Nope. 5560 queue.

  • Dobby_MD Michael Dobbs (@Dobby_MD) reported

    @playnewworld Got to 40ish in queue then error occurred, now at 3.8k. It's launch all over again

  • AntCar1989 Anthony Carney (@AntCar1989) reported

    @playnewworld I can’t play my account since your new update, 200+ hour account says it’s brand new and every time I login I can’t move

  • EduardoPeaGonzl Eduardo Peña Gonzále (@EduardoPeaGonzl) reported

    @playnewworld The patch is corrupted. It keeps kicking me out of the game. Fix It ASAP please!

  • Refl3xes Re(ally scary)fl3xes (@Refl3xes) reported

    @only_shelton @playnewworld Do you ever have any performance problems with the game? It’s making it really hard to play :/

  • TheForce1983 Brandon Rose (@TheForce1983) reported

    @playnewworld Did you fix the Halloween shield Legendary pattern...not crafting at Legendary value?!