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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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abujyad - KSA
(@AbujyadK) reported
@playnewworld The time for patience is over. If developers and programmers are not able to solve a problem like this, invest your money in developers who can deal with problems. You do not know what the coming days hold for you, will you be like this?
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mm ddd
(@rawrkek) reported
@Byheer @playnewworld Yea we cant expect too much from a small indie company like Amazon. These aren't little small things. These are major issues, which is literally causing them to bring down all the EU servers for many hours every other day.
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Deathnoticee
(@RubberSpunk) reported
@playnewworld Still server down ?
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AsapCorp.
(@AsapCorpJF) reported
@playnewworld ANY NEWS WOULD BE GREAT TO UPDATE PEOPLE THAT PAID 40e FOR A PIECE OF BUGS HOW FAR ARE YOU TO FIX THE PROBLEMS DON'T YOU THINK?
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🏴Adam Cochrane🏴
(@Sausages68) reported
@playnewworld Time to take game down for couple days and fix this game, the every day fixes is a joke. Do it properly plz
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Leroy Benjamin
(@xToPBenjaminL1) reported
@jakehase @caustic_demon @playnewworld simply, that they settle their problem during the night! we paid a cheek to have maintenance every day and during the day?
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Israkuervo24i
(@israkuervo24) reported
@Imagina79982216 @playnewworld It is not fair that I have to lose level and equipment that I had recently, it costs a lot to get it, every maintenance there is a problem, I am sick of having to go through the same problem millions of times, and surely you will not have copies of the previous day
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GreyBeard71_TTV
(@rockmonster685) reported
@playnewworld I’ve stopped playing because you can’t fix your game.
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b
(@brokenelysium) reported
@Team_Brady_ @CorreyConroy @playnewworld Scrolling through people fanboying over a broken game on lunch break at work is really entertaining. Love seeing people white knight Amazon of all companies, even while they shovel **** down your throat
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JUZOU
(@TheyCallMeJuzou) reported
@ThePatrickBynum @playnewworld You simply have no clue what are you talking about. What are saying basically saying is that developers cant make errors. And expecting from 100 thousands of lines of codes to be flawless is just insane. Dumb comparison.
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(@Kahn1m9l) reported
@playnewworld Can you throw an emergency maintenance and fix the furniture maybe? Also a fun bug I love getting in opr/war where I can’t move/change directions unless I jump. Or still can’t interact with chat sometimes. Or when I mantle on top of stuff and then get hit, it drops me to hell…
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JUZOU
(@TheyCallMeJuzou) reported
@ThePatrickBynum @playnewworld You simply have no clue what you are talking about. What are basically saying is that developers cant make errors. And expecting 100 thousands of lines of codes to be flawless is just insane. Dumb comparison.
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Balamast
(@GMBalamast) reported
@808Hal @playnewworld I enjoy the game too but this game is so danm far away from perfect. There are systems that exist in this game that are broken in a daily/weekly basis that other mmos have had for years. Study, prototype, test. The game came out rushed.
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Pr3ma
(@PremuzicRobert) reported
@playnewworld U are investigation like every ******* day,fix this **** or give me money back,no point of this ******* game couse we are not able to play it.....Work on ur shopping servers,get rid of games,u have uselles servers administrators and developers....
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MultiAssassin
(@_MultiAssassin_) reported
@playnewworld LET ME PLAY THE GAME I PAYED FOR fix your game or refund my money such a pisstake. Yall are the most incompetent game studio out there, the fact its taken you over 5 hours and you still havent fixed it shows that, even activision-blizzard would do a better job, pathetic.
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JUZOU
(@TheyCallMeJuzou) reported
@ThePatrickBynum @playnewworld You simply have no clue what you are talking about. What you are basically saying is that developers cant make errors. And expecting 100 thousands of lines of codes to be flawless is just insane. Dumb comparison.
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JUZOU
(@TheyCallMeJuzou) reported
@ThePatrickBynum @playnewworld You simply have no clue what are you talking about. What are basically saying is that developers cant make errors. And expecting 100 thousands of lines of codes to be flawless is just insane. Dumb comparison.
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AngryTweet
(@Bu_Tameem) reported
@playnewworld Seriously guys get your sh!t together...im this close into dumping the game...u better fix the furniture since your down most of the day.
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Sayed Mohammad Hasan
(@AlhashemiMoha) reported
@playnewworld Why not just keep the server shutdown, fix everything then bring it back online.
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Marvin.S
(@Ragnagord87) reported
@BulletGoof @playnewworld The difference of using a dot. In US you will type in 100.00 in EU u use 100,00. So the game didnt noticed the "," and players got 500k instead of 5000,00. After this mistake players used their money to buy All stuff from the market. So its Not easy to fix it.
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Bratu
(@BratuBal) reported
@playnewworld Won't even suggest ( to all those who cried rage or know your facts) to try and look up what a live service, that people pay for, means. My suggestion only implied they should act in a more professional manner.
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Brad Bushard
(@Dragonlord_Brad) reported
@playnewworld Any update On when Na will get Coin compensation? and has the issues been resolved with compensation so Na will not have the same issues as Eu servers have?
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Snpminermen
(@snpminermen) reported
@Juswel_P @playnewworld I am not complaining about a game thats a few months old. If the game isn't fixed ill leave by xmas. But making accusations on Twitter is no different then farting in the wind, just stinks for everyone. You can see they had issues. Would have been more if they listened to you.
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Parkplan
(@Parkplan1) reported
@playnewworld Dont just give us an info. about a rollback, how about telling us about possible compensation for the waiting time EU has and the time we all invested that additional gets taken away? I mean, EU had the worst release and the most problems during and after maintenance. Greetings
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Wolfie
(@xxWolvesxxo) reported
@playnewworld Honestly don't get why people complain that a game has went down for a little so they can fix a issue ad least they are fixing it and not just leaving problems in the game honestly don't get it me
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Ministry of Warhammer
(@minofwarhammer) reported
@BulletGoof @playnewworld Well the idiots gave players 300k in compensation, guess what the players did with 300k? Spunked it all and now they don’t know how to fix it.
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CJ Carnage
(@CJ_Carnage) reported
@playnewworld Wow. EU Servers down for 5 hours with the last update from you guys 4 hours ago?
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Alejandro
(@solidnano) reported
@JacotaLukjo @me_moms_spaghet @playnewworld You have to be short-sighted to deduce from my comment that I am an "expert programmer who ... etc", I have only commented that this error should not occur in a company of hundreds of thousands of dollars ...
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld EU servers sucks im on Harminia, lag spikes every day in evenings and weekends are 500ms +- like all the time, i can play only nightime or morning normally, HIRE SOMEONE ELSE AND BRING BETTER SERVERS !
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Sebastian
(@RealSchAba) reported
@playnewworld Release game in early beta stage, make a mistake in the amendment to your own mistakes and go for whole day maintenance with rollback? No one is going to tell me that other big MMOs had such problems. Bye bye bye and returning to GW2. It's a shame because the world is lovely.