New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/25/2024 07:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • thesmurflord Daniel Cooper (@thesmurflord) reported

    Does anyone else think that the main problem with @playnewworld, is that the developer hasn't learned to distrust the playerbase? All MMOs devs know that players will exploit everything they possibly can.

  • hicko22 jordan hickling (@hicko22) reported

    @playnewworld AH BUG FIX WHEN? I WANNA TRANSFER!

  • Blues5211 Blues521 (@Blues5211) reported

    @playnewworld Why don't you actually fix your ******* game before promoting it. This game is a ******* disgrace. You try to fix one thing but break ten other things while fixing one issue. Your customer service is a joke. Do not buy this game it's a total waste of money.

  • AO_THELEGEND AO! 🧛🏻 (@AO_THELEGEND) reported

    @zstedronsky0 @playnewworld You should have planned better. Also, I transferred yesterday with 0 problem at all. The transfer is in the store

  • sKoZIM111 بَسّـام (@sKoZIM111) reported

    @Furious_SIDS @playnewworld I hope they fix the game fast because it has great potential ,now i have problem with server transfer it tells me there is an active sell on the trade post but there is not

  • Balmung Balmung (@Balmung) reported

    @zstedronsky0 @playnewworld To be fair, the video guys have nothing to do with the coding guys, the first one didn't fix bugs.

  • 0Alex0Hardisty0 Alex (@0Alex0Hardisty0) reported

    @playnewworld @playnewworld my faction cap is still capped at 25k even though I have done all the quests. I'm also bleeding thousands a day in sales from market sales made from when I'm offline please fix these two major bugs.....

  • TravisThUnknown Travis (@TravisThUnknown) reported

    @playnewworld Are you guys ever gonna fix the GPU/CPU issue or are we just ****** because you can't make a functional game for everyone?

  • sKoZIM111 بَسّـام (@sKoZIM111) reported

    @Furious_SIDS @playnewworld its a mmo game and they have problems with fps in empty settlement , i have rtx2060 and mt fps in empty settlement drops to 15

  • ToastyThaBrave ToastyThaBrave (@ToastyThaBrave) reported

    @saga_city9 @playnewworld They had 15 min downtime in the early hours today to fix it, so yeah.

  • KripplerTV Krippler (@KripplerTV) reported

    Hey @playnewworld can we fix the company name changing bug that prevents companies from changing faction and being able to use their same company name that they previously had?

  • sKoZIM111 بَسّـام (@sKoZIM111) reported

    @Furious_SIDS @playnewworld I understand maybe its rtx problem

  • xSoursop SOUR (@xSoursop) reported

    yo @playnewworld you guys gotta fix ur servers like you ran 2 betas before launching and you just continue to **** up like u fix one thing then another problem pops up

  • Alpha__JL Jose (@Alpha__JL) reported

    @playnewworld I love this game, but it's unplayable for now, so much lag. I keep getting stuck when I try to talk to npcs, can't even cut a tree without getting kicked out of the animation every second, and have to craft 1 item at a time cause it will kick me out if its more than 1 item

  • sKoZIM111 بَسّـام (@sKoZIM111) reported

    @playnewworld When will you fix the problem of the trade post stuck gold i want to transfer but it tells me I have active post

  • muratkumbetli91 Murat Kümbetli (@muratkumbetli91) reported

    @playnewworld World transfer fix now please...

  • neotheatxr kate ४ (@neotheatxr) reported

    @playnewworld dude I keep getting kicked out of the game bc of lag please fix your game

  • ItsNaz_95 𝕮𝖚𝖗𝖘𝖊𝖉 (@ItsNaz_95) reported

    @playnewworld Fix you broken game

  • Vishalghotra3 Vishal ghotra (@Vishalghotra3) reported

    @playnewworld Almost the fifth week and i still cant play a mmo with my friends gg, is there just one dev or what, you guys cant be for real, more then 24 hours already, that transfers arent working as intended and we cant get a goddamn update on the fix

  • Furious_SIDS |TPwn|Furious #FuckCancer (@Furious_SIDS) reported

    @sKoZIM111 @playnewworld you commented on my comment. im just telling you that i havent had the same problem as you. not looking for any argument.

  • Sunosrock Sunosrock (@Sunosrock) reported

    @playnewworld I'm having server transfer issues because it says I have something pending in the outpost markets and I have nothing

  • Furious_SIDS |TPwn|Furious #FuckCancer (@Furious_SIDS) reported

    @sKoZIM111 @playnewworld maybe. or it could be a problem with the nvidia drivers. I run AMD are around so i wouldn't be the best help to fiqure that out without having the same problem. But make sure all drivers are up to date. sometimes there's a silent update.

  • zstedronsky0 Zdeněk Štědronský (@zstedronsky0) reported

    @Balmung @playnewworld I mean “them” as one big team. There is always space to put more money and save somewhere else. I don’t think, that this would be a big problem to fix for some people with years of experience with making mmo-rpg’s … Just hire and pay right people.

  • ba_ZlNG ba ZING (@ba_ZlNG) reported

    @playnewworld Fix your game. That should be your only nightmare

  • Rotarybowl no (@Rotarybowl) reported

    @playnewworld any word on a fix for those who lost multiple houses from the recent patch?

  • sKoZIM111 بَسّـام (@sKoZIM111) reported

    @Furious_SIDS @playnewworld My friends have the same problem as me ether ways idont bring this here

  • fedraik SYTEX Fedraik (@fedraik) reported

    @playnewworld Man cmon its the fourth time in a row that my game crashes in the final boss of dinasty... i can't do the fkn task.. fix the game pls

  • AcWan30 ACWan30 (@AcWan30) reported

    @playnewworld Please Please Please, fix the auction house bug so I can transfer... I dont care if I dont get the gold from my offline sells lets me just transferr please!!!!!

  • jrhunt Randall Hunt (@jrhunt) reported

    @Scott_YNWA @Skimatik_Gaming @playnewworld Yes, and those active customers, like me - want the game breaking bugs (trading posts not working) to be a priority over advertising.

  • brttnyld B (@brttnyld) reported

    @playnewworld did y'all actually fix the trading post bug or nah because i'm still having issues