New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/24/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • FRpensamientos Pensamientos (@FRpensamientos) reported

    @playnewworld The only thing that the customer service told me to take a screenshot when I'm farming. now I must play taking capture every second that I am farming?

  • TCG2385 TheCasualGamer2385 (@TCG2385) reported

    @playnewworld So fix that do stuff on all platforms, not just 1.

  • DontTakeMeOn Jacob (@DontTakeMeOn) reported

    @playnewworld Fix opr, it's spam healing and bow cucks

  • addccp adm (@addccp) reported

    @playnewworld So its broken right? Who would have thought

  • DontTakeMeOn Jacob (@DontTakeMeOn) reported

    @playnewworld Fix the damn combat goddammit

  • wolvestooth Wolvestooth (@wolvestooth) reported

    @playnewworld What's with the constant posting links and then removing them? You have an image problem already. Stop making it worse.

  • AodanTV Aodan (@AodanTV) reported

    @playnewworld Fix the light/kite meta for pvp outside of WAR and I'd be happy to come back.

  • addccp adm (@addccp) reported

    @ZoxLuna @playnewworld This. 100% and its the reason most ppl quit. The game just does not work. Its a broken product. It so sad because if its working its a fantastic base to expand on. But they released a broken game and now try to fix it rather than fix it first then release it.

  • pngrsa Ikhlas R Pangersa. (@pngrsa) reported

    @playnewworld please fix the bug, sometimes i dint know why i just cant move, i try to unstuck, still cant move, try to exit to menu, still cant move, exit to desktop will help, but its quite annoying if u have to exit to desktop and return to the game,especially when in dungeon

  • Ichiban09453777 IchibanTTV (@Ichiban09453777) reported

    @playnewworld hemorrhaging players. Two days gathering soul motes. This is a joke. Have to use gold bots. Not everyone wants to do the same dungeon 60 times. doesn’t seem to bother you no one is happy. impossible to fix now. New world = @AshesofCreation waiting room.

  • Merry_Mammoth Merry Mammoth (@Merry_Mammoth) reported

    @playnewworld Why is the lag detected bug a thing. Literally can’t play the game

  • P2W_Hater Don't Play Diablo Immortal! (@P2W_Hater) reported

    @playnewworld Ban the marketplace bots! I report the same guy multiple times a day because he's at the marketplace 24/7 with a bot. This is happening in every server. We shouldnt have to waste our time reporting, they should be redflagged for being at the market 24/7. Fix your game!

  • BeautifulDobby Beautiful Dobby (@BeautifulDobby) reported

    @playnewworld how about you fix your buggy *** game from the ground up instead of promising yet another boring event?

  • P2W_Hater Don't Play Diablo Immortal! (@P2W_Hater) reported

    @playnewworld Ban the marketplace bots! I report the same guy multiple times a day because he's at the marketplace 24/7 with a bot. This is happening in every server. We shouldnt have to waste our time reporting, they should be redflagged for being at the market 24/7. Fix your game!

  • Merry_Mammoth Merry Mammoth (@Merry_Mammoth) reported

    @playnewworld Wtf is this Lag Detected crap. I came back to the game when it worked fine 6 months ago and now it’s running like crap with this error disconnecting me every 5 minutes. How do I fix this? it’s unplayable

  • PlaneswalkerGam Eas (@PlaneswalkerGam) reported

    I've reached my breaking point with @playnewworld after 12oohs plus😔 Weapon perks not working, pots not going off, stuck in weaponswap, roots still not fixed, ... it's just not an enjoyable experience. @AMZNGameStudios #newworld #MMO #MMORPG

  • The_Laze_Utopia The Laze (@The_Laze_Utopia) reported

    @faeyerlol @playnewworld They still haven't implemented a lag out fix, multiple hotspots do not register to player or map despite being able to be used. *ignores ultimate trophy and the aptitude crates issue that is meh*

  • faeyerlol Star Guardian ζ͜͡𝓕𝓪𝓮 💮 (@faeyerlol) reported

    @The_Laze_Utopia @playnewworld Fishing issue?

  • P2W_Hater Don't Play Diablo Immortal! (@P2W_Hater) reported

    @playnewworld @Alienware Ban the marketplace bots! I report the same guy multiple times a day because he's at the marketplace 24/7 with a bot. This is happening in every server. We shouldnt have to waste our time reporting, they should be redflagged for being at the market 24/7. Fix your game!

  • NeverForgetCS Never Forget (@NeverForgetCS) reported

    @Braden59643867 @playnewworld If you quit because of the glitch abusers and bad end game systems. You will most likely love it now.

  • peffley_ryan Ryan Peffley (@peffley_ryan) reported

    @DamionW56391968 @Quarterlol @playnewworld Problem with that logic, is the majority of these things should have been in the game from day 1.

  • ididntdoit77 Nosaj Snook (@ididntdoit77) reported

    @playnewworld So you fixed all the issues with fishing or are you doing a event on yet another game activity that was nerfed into the ground?

  • VulkanARPG Vulkan! (@VulkanARPG) reported

    @DeathMonkeyXL @playnewworld Imagine fishing and suddenly a hydra comes out of the water looking for trouble

  • Javid__786 Mohd javid (@Javid__786) reported

    @JeffBezos @playnewworld Useless service from Amazon side. Hii guys, message for all those customers who are buying things from Amazon. I ordered one package from it and the amount was deduct from credit card. And at time or order the package delivery date was 12th of July but not delivered yet

  • Prawnsamdi Huh (@Prawnsamdi) reported

    @playnewworld have you guys considered fresh-start servers down the road around the time of a big patch release?

  • ItsMillr Miller (@ItsMillr) reported

    @playnewworld Cool! Would rather have a 25-50 man PVE raid & world bosses that are difficult af & equal cash/hr as holding a main territory so all the pvers don’t quit like they already have. No PVE = dead MMO. Need a MASSIVE PVE overhaul & more than brimstone sands to fix that

  • LDysp LordDysp (@LDysp) reported

    @playnewworld Who came up with this idea? Was there really nothing else to fix or nothing else to add?? Do you seriously expect this to bring back the players??? I seriously will never forgive for ruining the best game ever!!!! Not just this rock band stuff but everything else along the way.

  • KoreiaJunior Junior Koreia (@KoreiaJunior) reported

    @lulyjoga @playnewworld @STO_DocTheop if they activate the free game, the famous pay2win will appear! And that would be more of a problem. Complicated

  • maurorsana Emaus (@maurorsana) reported

    @playnewworld Put to buy them! And fix the high ping on Perú

  • Ichiban09453777 IchibanTTV (@Ichiban09453777) reported

    @playnewworld every server, have had to compete with gathering bots. This problem has never gotten better. And is never responded to on forums. Only solution to the problems you’ve created is to throw irl money at this game to buy gold. Because no one has time to farm like this.