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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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MrWallopy
(@MrWallopy) reported
@thee_butcherr @playnewworld @KuroLilyStream The other issue, you can't actually skin those bears without a large party because their spawn is broken. So any quests pertaining to those bears require 10man in lower levels. So the break causes people to do this. So you have to exploit to even fight them. Goes both ways.
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Kiwi
(@Kiwi63642008) reported
@playnewworld I would really love to play this game but every time I try to login to a server I get hit with the "Timed out while trying to spawn." Feels bad living in the sticks of norther USA.
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Mr.Brewed
(@MrBrewed) reported
@playnewworld @WoodEagle3 Hey new world! Have you tried testing for lag detected bug by disabling each individual service yet? I have suspicions that javelinkickservice is part of the problem but I can't test this theory myself, you guys would have too. Test each service that looks at online status.
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Stephy Lapin 💙
(@LapinStephy) reported
@bakadesu911 @playnewworld @SerMedieval Hm, mine is fine and dandy... might wanna check with your ISP. Could be a local issue. I was having latency spikes about a week ago that was playing merry hell with my attempts to go fishing.
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**** Eastwood
(@Futurismprimo) reported
One week. It took @playnewworld ONE week to put a decent set of fixes for some glaring issues. @CDPROJEKTRED took an entire year and barely fixed their own load in issues. Insane.
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Fulo - Owner
(@Fulosophyy) reported
@playnewworld fix the ice gauntlet bugs please. Running and firing, animation freezing, delayed weapon swapping.
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Pat Killacky
(@norgaf1) reported
@willisahill @Maurbaa @playnewworld It is bricking cards because of weird random spikes in the menus. EVGA did confirm some fault on their side but it has been sorta confirmed that something is going on in the settings menu causing issues
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solenya
(@thatPickleMan) reported
@playnewworld @SerMedieval Can you pleaseeee disable realtime rendering on the login screen? There is no point wasting so much power while waiting in the queue!!
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Addruwu
(@Addru_) reported
Fix wars @playnewworld
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Angry Pickle
(@AdrianKEKW) reported
@bakadesu911 @playnewworld @SerMedieval Same here sometimes i get lag spikes on EU...
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Cynical_Xcon
(@CynicalXcon) reported
@GOHGAMER @playnewworld @SerMedieval This was only a problem in over populated servers, you can view the server before you join to see if it’s a popular server.
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Robert Webb
(@R8_Nightmares) reported
@X_WhyNot_O @playnewworld @SerMedieval I’ve grinded almost 60 hours in this game and I’ve had no problems on my 3080. I did hear most of the problems came from evga 30 series cards and mine is Rog Strix so idk.
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valeria
(@TrtCyber) reported
@IAmCasualty @playnewworld Contact distroCyberTrait on Instagram for support he’ll help fix that ASAP
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Mátray Márk
(@_Rykee_) reported
@playnewworld Zu-Vendis is basically broken since the update, most regions have extreme lag(not all), where mobs stay in place visually but attack you from completely different directions. It's like fighting invisble enemies. I saw few threads about it on the forum, but no answer
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Danny Heddle (Rogue Scythe)
(@Scytheology) reported
Another thing I hope is being fixed ASAP is the fact that the Tier V Azoth Staff is broken, and right now we currently can't run the portals in Shattered Mountains, which is really sad. But I believe in the fix! @playnewworld
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Zander
(@_TyZander) reported
@MAJIN2UU @playnewworld I just reset my PC. Seemed to fix it the other day when that happened to me.
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Matt
(@Matt83235607) reported
@playnewworld my friend has a bug where he takes no corruption damage doing corruption portals and also gets no rewards. Is there a fix for this, is this a known issue?
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Phrostbyte
(@Phrostbyte) reported
@playnewworld @SerMedieval If only you could fix the boot to main menu bug so we could actually play.
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Shannon
(@ShannonZKiller) reported
@AnthonyKongphan @playnewworld Agree. My trouble right now is trying to find a day of the week Chris can take off.
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Eru Ellimist Entreri
(@EruEllimist) reported
@playnewworld @amazongames @bbb_us Amazon Games seems to be operating a system designed to allow abusive users to trigger "auto-bans" on other users & is actively covering up the issue on their own forums & other places!
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Anthony Spookyphan 🌒
(@AnthonyKongphan) reported
@Strippin @playnewworld Yeah they need to fix the time frame to be able to adjust it so it applies to next war. So much fine tuning they need to work on.
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little foot babe 💋
(@lovelyfootbabe) reported
@playnewworld cant play w my friends. Third day still waiting. This sucks. $40 and I’m beginning to not even want to play. Its just irritating that most cant even join their friends. Fix this asap.
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Gary White
(@gare_bear39) reported
@X_WhyNot_O @playnewworld @SerMedieval The issue is the manufacturer of the cards not the game itself and depending on when u got ur card u should be fine
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little foot babe 💋
(@lovelyfootbabe) reported
@playnewworld Cant play. Third day in a row. Fix full servers.
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Wickedgoodtime
(@demonhunterboi) reported
@playnewworld I have been playing from central US on the west servers with 89ping since day one, but after this morning lowest is 270(SA east) and 480(US West where I play) ...are the servers having issues? I am not playing at 400 extra ping. And i'm not rerolling a lvl 43
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Jeffrey Crossman
(@JCrossman1) reported
@X_WhyNot_O @playnewworld @SerMedieval I'm sorry, but you're not bright. It was the EVGA 3090's that were bricking, and 1 unconfirmed report of a Gigabyte 3090. In all cases it was manufacturer error in the soldering. AND in every case it was the main menu that bricked them AND it was in Beta.
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ZenoVII
(@NotZenoVII) reported
@playnewworld @SerMedieval server crash while in game, I get kicked out. I return after 1600 in the queue, the game is all buggy, it tells me that I am not in a faction, the map has no territories and I cannot accept the invitations. Indefensible .. not worth all this money right now. 🤡
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Bristol Steve
(@BristolSteve4) reported
@playnewworld @SerMedieval Joined launch day. The idiocy allowing over creation of char on a server f that server into queue oblivion. Abandon that char for the joys of a low pop server. Loved just being able to log on when I wanted to play. For some reason that server now over pop. F fix your F game!
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Austin Benson
(@Austinbenson190) reported
Again tons of broken GPU by @playnewworld! be careful
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Ray - SquareBoxx📦
(@SquareBoxxx) reported
@playnewworld Error 25 while launching game.. help!