New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/23/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Dohhbro Dohhbro (@Dohhbro) reported

    @playnewworld Question, for the New World gamers. Old PC with a 2070s ran the game great no issues but new PC with 3080ti and a better CPU runs hot, 100% GPU/CPU usage. This normal? Or? Makes my **** run hella hot.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @Kryptik_D @playnewworld I think they've done a great job as well but I know a lot of those people won't care if they fix it in hours and will ask for a wipe regardless. Queue times may be a issue

  • cfrazier7 Cheech (@cfrazier7) reported

    @playnewworld Maybe you should get working on the market and actually find a fix for duping and people might actually return. But this half baked market that gets shut down every two weeks pretty much ruined the game. Try to fix **** before trying to get people back…

  • BetYall YallBetNotFightWitMe (@BetYall) reported

    @alwaysspookin @ItsHalvar @playnewworld You're actually talking about a logistical issue rather than a development issue. It's clear you are ignorant of the difference and lashing out on folks who don't agree. Not a good look.

  • KainsShadow Kainsshadow (@KainsShadow) reported

    @playnewworld Any fix for opening up servers for new players so that we can play with the friends that recently got the game!? Main reason I'm not really happy with your game atm...

  • ZPapaBearPDX ZPapaBear (@ZPapaBearPDX) reported

    @LegendSyco @smuffinz @playnewworld It doesn't matter if the current players weren't banned. The duping bug and all the exploits drove players away. They'd fix a bug but their fix caused a new exploit. It was an endless cycle for the first few months and people left in droves over it.

  • rndbrl RNDBRL (@rndbrl) reported

    @playnewworld please fix can't get drops from twitch, this issue has been ticketing since July, but still not fixed

  • winterrose5_ Winterrose (@winterrose5_) reported

    @playnewworld FIX THE SOUNDS 🙏🙏🙏🙏🙏🙏 WILL I PLAY NEW DUNGEONS WITH REEKWATER MUSIC ON??? here's a tip from a dev, start with that portal sound fix because that's where you ****** up! 💀 Pretty please

  • crabs_ugene UgeneCrabs (@crabs_ugene) reported

    @InimiChris @EyoCryo @playnewworld There is no problem on the current gen to run at 80 degree. They are made to run at it. If you have constant 90-100 you should worry.

  • tarellion Tarellion (@tarellion) reported

    How do I go about getting @playnewworld support? I really want to figure out why I don't have any music on the login screen. I have gone through uninstalling and reinstalling.

  • SDSisaJOKE SDSisaJOKE (@SDSisaJOKE) reported

    @playnewworld Why do you need 90 ******* minutes to fix 3 things?! I swear y'all are the most incompetent group of devs. I wonder what trophy or crafting exploit gets found after this one.

  • Siegnals Jayden Allen (@Siegnals) reported

    @playnewworld Hey can we please get a fix for the players who have had forced name changes on full servers (delos) but can't and are therefore pseudo banned?

  • Noora_Teresa Nora Teresa (@Noora_Teresa) reported

    @playnewworld The problem with this is that its going to make people want to rush to end game perhaps, it will ruin the early-mid game experience for new players

  • _Dresten_ Peter (@_Dresten_) reported

    @playnewworld Game is absolute carbage, glitchers and cheaters own this game , every single part is broken , but devs looks happy they making money with tokens and skins and that call Bezos proud via money talks. That many copys they sold and only 20k keep stick with this 💩💩💩

  • __Shitta__ joeman (@__Shitta__) reported

    @playnewworld Put out more dungeons, time trials (makes people farm for a reason). Open pvp needs balance or OP in EACH weapon class. Go towards more to do than looks at this point. Touch up/fix/build, looks later.

  • SDSisaJOKE SDSisaJOKE (@SDSisaJOKE) reported

    @playnewworld Smh... Gonna take 2 hours to fix 3 things.... Incredible

  • _iamFreddyp iamFreddyp (@_iamFreddyp) reported

    @playnewworld Please fix these dungeon bugs… tempest gets stuck at the last boss, can’t use staff. And Dynasty gets bugged at the door after clearing Isabella’s hounds.. loss of so many clears and shards :(

  • m_jayz Michael Jordon (@m_jayz) reported

    @alwaysspookin @ItsHalvar @playnewworld Took over a month to fix some of the game breaking map issues last time. So yeh worrying about a multimillion dollar company not paying their staff to put a few hrs on over the weekend to fix something people bought and expected to work in the first place...

  • KnaughtBruce KnaughtBruceWillis (@KnaughtBruce) reported

    @playnewworld are there any efforts to make New World Compatible with Steam Deck? It works for the most part but has strange connection issues. I can't seem to login via normal wifi but using a phone hotspot (on same wifi) works...

  • emoc11web Emoc11 (@emoc11web) reported

    @AnshinGG @ItsHalvar @playnewworld And cause there is less people Tuesday too, so you can restart serveur if needed for update without being a pain in the *** of many. And you can fix things before the huge player's number come to watch the new update :)

  • Spamsum B (@Spamsum) reported

    @_iamFreddyp @playnewworld imo this actually doesnt affect fresh start servers, fresh start want a FRESH no BS game experience. I wouldn't want double xp on there. my problem with it is like. why would you do double xp right before you revamp the leveling and questing experience?

  • PaiPlayer PaiPlayer (@PaiPlayer) reported

    @playnewworld You should fix the Market that's not updates the player item list when you sell stuff on preorder.

  • Cascad1984 Micha (@Cascad1984) reported

    @playnewworld If I only can connect to a server. Having this problem all day. Even your tips didn't help. I Uninstalled the game now and reinstall it. I hope it will work. 😡

  • thexgardener Mother of Flowers (@thexgardener) reported

    @playnewworld You going to fix invasions on NA West or nah?

  • Mynamajeff94 Buntino (@Mynamajeff94) reported

    @playnewworld Why tf can I not create a character on the same server my friends are playing? Ez refund, fix your ****

  • bravemink Bravemink (@bravemink) reported

    @war_munger @playnewworld It's fun but it has issues, just like a problematic relation

  • uhCupid Cupid (@uhCupid) reported

    @playnewworld Fix the Twitch thing!!!

  • Bonzai_Badger Banzai Badger 💚 (@Bonzai_Badger) reported

    @playnewworld No thanks. Not until you fix the constant server lag that has persisted even when the serve population was at its lowest.

  • FuryyyRL Daniel (@FuryyyRL) reported

    @TysonFreds @playnewworld Skill issue. I have no problems with the game.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @WYNA_Podcast @playnewworld Um except for patches dealing with major issues that need a hot patch it's usually Wednesday at 2am est/Tuesday 11pm pst