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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Zac
(@noBearhomie) reported
@playnewworld Your game is broken, 98-100% GPU Usage, and your support not addressing the issue at all.
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Nicholas
(@ShortCircuitTTV) reported
@EntityofJustice @playnewworld That’s absolutely wild. I had a problem where I couldn’t use wasd at all
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Liam
(@Liam_garford) reported
Can't be just me suffering with lag on @playnewworld ?? Up until today, can play on High setting, no lag at all, even in towns. Today, even on LOW settings, near unplayable lag and keep dying because of it. Definitely not an issue on my end 🤔
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𝙃𝙖𝙮𝙯
(@HayzStreams) reported
Today really was an absolute mess in @playnewworld. Playing in Wars is a chore because of the lag caused by massive amounts of AOE attacks. I really hope this is #1 on their list to sort out because it ruins, undeniably, the BEST part of the game.
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ItsJymmi 👻
(@itsjymmi) reported
@DannehTV @playnewworld Danneh. I've seen the clip and heard when you said "We’ve gotta f—ing lag to win this, we tried to play without the lag, but it’s not working." By your own words, You were obviously, intentionally exploiting the lag to win the war. Literally cheating.
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Nicholas
(@ShortCircuitTTV) reported
@EntityofJustice @playnewworld What glitch?
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Phil "Esquire" Stewart
(@therealEsq) reported
@HayzStreams @playnewworld Welcome to the world of MMO’s and issues. I worry about how much Amazon Games can devote to New World with lackluster store items and no subscription revenue.
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Shane
(@Korican86) reported
@playnewworld @amazongames please patch a fix for the black screen many of us get. I am using a titan x and I can only play for an hour or two before it black screens and this is the only game it doe it with
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JoeRosa
(@Joerosa) reported
@playnewworld are you ever going to fix or tune A selfless Nature quest? It’s impossible to do if everyone isn’t on the quest or already completed it .
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gachiosor 🔴🟢🔴
(@Gachiosor) reported
@MartinValdezMP4 @playnewworld Yes the social media manager will fix that now
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Q0LT0N
(@Q0LT0N) reported
@KripplerTV @playnewworld We have the same issue windsward 😬
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Csarnoklako
(@csarnoklako) reported
@playnewworld this lag detected thing have to stop... and one more thing, the servers are running? Cuz i have 150+ms since lauch, yall have to fix this, biggest company in the world btw...
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Liam
(@Liam_garford) reported
Fix your game!! @playnewworld unplayable completely
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Karri Sebastian Calitu
(@CalituKarri) reported
@playnewworld Any news on the armor bonuses the 20% light and 10% medium not working for healers? An issue reported in the beta and yet not fixed?
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Fjorleif
(@666lorddeath666) reported
@playnewworld Hello, I would like to know if the overwolf minimap app can be used without problems, I did not find official information on the subject I only saw a post in the forum but it clarifies nothing and I would like to know if it can be used without problems ?
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Matty E
(@mengelag) reported
@playnewworld why TF do you do this? Why would you change the order? So we accidentally go to town instead of the campfire? stupidest ******* thing in the game.. fix it!!!!
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Sui
(@suipikapii) reported
@Nez949 @The_Lazy_Peon Seriously @playnewworld fix your game. Did you guys just give up and are working on Lost Ark instead? Only thing you guys have fixed is the pig cancer of boarsholm. How did you guys not fix the pig spawn sooner btw? So many exploited their progression with this! 😤 #NewWorldMMO
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маленький уф
(@pusyadusyaka) reported
@playnewworld CAN YOU PLEASE FIX REEKWATERS BUGGING MOBS THERE ARE DOZENS OF MOBS SPAWNING ON SAME SPOT PLEASE FIX THIS **** UP ITS NOT THAT HARD
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Peter Ballack
(@Ljumberg) reported
@playnewworld Please fix the freezing error after patch 1.0.2. Right now the game is unplayable. Fix ASAP. All SA servers with same error, masive players reports and no answers
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SKHawks
(@SKHawks1) reported
@ChrissyCostanza @Alienware @playnewworld So, when do we start calling this a problem?
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Connor
(@mmofallout) reported
@nbrianna @MassivelyOP @playnewworld If they ever open up transfers to Minda, the queues on that server haven't been a problem in a week or two.
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Joken
(@Joken_UK) reported
@TheProsidian @playnewworld I got the NVIDIA GeForce RTX 2070 Super. But I heard the ones with the 30’s are having more issues
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Zac
(@noBearhomie) reported
@playnewworld Your game is broken, 98-100% GPU Usage, and your support not addressing the issue at all. #NewWorldMMO #Amazongames
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Oops! I'm Sad! (Read My Pinned)
(@EntityofJustice) reported
So, because I'm me, I log on to @playnewworld only to find I'm suffering from a glitch the other players had never heard of before. Time to wait on support to talk to me, I guess.
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Keith Scott
(@KeithSc29314202) reported
@playnewworld I’m having BAD lag issues on Arkadia Lambda. Like can’t move for 30 to 45 seconds.
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🎃 First Outpost 🎃
(@OutpostFirst) reported
So is New World still melting GPU's? If so, that seems like a pretty severe problem that no one is talking about much... #PlayNewWorld
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awaitingdeathxii
(@awaitingdeathxi) reported
@playnewworld Why does crafting and buying from trader not count for your gear score that makes no sense is there a fix planned
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jaxshyshy
(@jaxshyshy) reported
@playnewworld Update: Over 48 hours on waiting for a reply from my ban appeal and still got no response. From Customer service, “This is something to do with moderation team, we don’t have access. Simply wait for response, because here’s the last point of contact you can make”
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Cole
(@ImColeGG) reported
After a fresh install of windows I can’t even play New World and it makes me so ******* sad… @playnewworld optimize your game properly and fix all these crashes, it’s awful…. I have a high tier pc and have done everything that your troubleshooting guides tell you to and some…
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esmond
(@Esmond25) reported
@playnewworld Can you please fix southeast Asia server ping? It's so laggggg