New World

Is New World down?

Some problems detected

Users are reporting problems related to: sign in, online play and glitches.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/29/2025 01:55

October 29: Problems at New World

New World is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • megaskeletor Megaskeletor (@megaskeletor) reported

    @trouvailleq @playnewworld Not our suzy! 😡😡😡 Amazon Fix this NOW

  • DontTakeMeOn Jacob (@DontTakeMeOn) reported

    @playnewworld Taking a break from the game, it's a broken mess

  • SoberTTV SoberTTV (@SoberTTV) reported

    Must be cool to be a game dev or a mod for a game dev company. You know giving out false bans then say we will look it to it like cool look forward to the 3-5 day process for the game that i have invested 600 hours in 1.5 months time. @playnewworld great service 10/10

  • jtswift2010 Jtswift2010 (@jtswift2010) reported

    @playnewworld I just wish I could play, errors everytime I log in

  • artishod4 Ash4u (@artishod4) reported

    @playnewworld Dear New World there is a little bug about food in War / when I used Focus food tier 3 my focus downgraded from 280 to 250 and though it was bugg I used another one and it went 220. maybe you should consider to fix that as well

  • R_SenpaiGaming RamenSenpai (@R_SenpaiGaming) reported

    @playnewworld I will most def not recommend this game to anyone else. Your lack of concern for the health of the game and it's player base is astounding. 5 years in development almost a year in beta live for near 3 months. In this timeframe you've created more problems than solutions.

  • Reval_Renaldy Rere (@Reval_Renaldy) reported

    @Virt_7 @playnewworld play more MMO will ya? You're just another player with less exp on MMO world kid. Every MMO in 1st & 2 years they got much issues. Like RF, LINIAGE 1 & 2, AION, Blade & Soul etc they got the same problem in the first 1 & 2 years.

  • kamoch7 Kasper MC (@kamoch7) reported

    @playnewworld Plz. Fix friendlist bug

  • ssssssssssabina Sabi (@ssssssssssabina) reported

    @playnewworld I can confidently say I was wrongfully and permanently banned. You've stolen £70~ and 200+ hours from me. This is disgusting, fix this. Character: Sabina, server: Bifrost

  • stardog97x Landon Thames (@stardog97x) reported

    @playnewworld Fix your ban system. People are getting perma banned for no reason. At this rate you won’t have anyone for a test server.

  • wil0087 Stephen Williams (@wil0087) reported

    @playnewworld we wre so hyped for the AppleHar 90% 61+ influence zone push war. For Brightwood you should be ashamed giving someone 15k gold for a bs update due to money glitch #GIVEUSANAPPLEWAR

  • Michael99038419 silentXthreat (@Michael99038419) reported

    @Joaa_1020 @playnewworld Can’t wait for them to give us better cosmetic options and fix the dang bugs, get more aggressive on bots and asks in outpost

  • Raylin25420029 Raylin (@Raylin25420029) reported

    @playnewworld Thanks for giving ur best and trying to improve the game! There are way to many ppl here crying about you guys trying to fix stuff which i cannot understand. Keep it up, i and many others have high hopes for the next patch!

  • DzikowskiPL Radosław Olszak (@DzikowskiPL) reported

    @playnewworld Good job with fix. You blocked the replacement of furniture and now if someone tries to hide furniture items to the storage they will lose them. I lost a few items this way... I hope you will do something with this problem.

  • foursight_ttv four_sight (@foursight_ttv) reported

    @playnewworld We know you are taking action, but how long will it take you to fix this issue @playnewworld. The longer it takes for you to fix it is killing your game.

  • JesusSk8s AwareWolf On Wheels (@JesusSk8s) reported

    @playnewworld Gonna implement a fix where your game doesn't crash my entire PC countless times?

  • Saint_Sociopath Cyberpop Ronin - Jinx SIMP (@Saint_Sociopath) reported

    @playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!

  • LuckyPaddy LuckyPaddy (@LuckyPaddy) reported

    @trouvailleq @playnewworld This is 100% completely undeserved. @playnewworld please fix your mistake.

  • Saint_Sociopath Cyberpop Ronin - Jinx SIMP (@Saint_Sociopath) reported

    @playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!

  • Sugar_Shock_93 Amber ʕ•́ᴥ•̀ʔ (@Sugar_Shock_93) reported

    @playnewworld Diranda server down or All?

  • Saint_Sociopath Cyberpop Ronin - Jinx SIMP (@Saint_Sociopath) reported

    @playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!

  • DzikowskiPL Radosław Olszak (@DzikowskiPL) reported

    @playnewworld Good job with fix. You blocked the replacement of furniture and now if someone want to put furniture items to the storage like me he will lose them.

  • dannydefou DannydeFou (@dannydefou) reported

    @playnewworld I have given up,too much disapointment!Hype,buy,cant Play, wait,cant Play with Friends,waiting for Tokens,everybody on different Levels,still waiting in Line before playing,Trouble with Patches and for what?empty Server,Economy dead,trading turned Off!Most Friends quit,me2!

  • applegreg123 Greg Donald (@applegreg123) reported

    @Joaa_1020 @playnewworld love the game ... expect bugs .... casual player got to lvl 30 twice so think i know what i will do going forward ... only problem is getting help with quests u need more people for but that will improve

  • chroniclace blyat chronic (@chroniclace) reported

    @playnewworld @playnewworld how about you guys ban actual cheaters rather than players like me that farm all day? I got banned after harvesting all day meanwhile i seen 13 diff bots in their 20s running around. **** new world. **** whoever Pete M is on the customer service team.

  • DzikowskiPL Radosław Olszak (@DzikowskiPL) reported

    @playnewworld Good job with fix. You blocked the replacement of furniture and now if someone tries to hide furniture items to the storage they will lose them. I lost a few items this way...

  • Zhatt6 Zhatt (@Zhatt6) reported

    @playnewworld you left one server down

  • OkroguLes Okrogu Les (@OkroguLes) reported

    - @playnewworld we were so hyped for the AppleHack 90% 61+ influence zone push war. For Brightwood you should be ashamed giving someone 15k gold for a bs update due to money glitch #GiveUsAnAppleWar -

  • Saint_Sociopath Cyberpop Ronin - Jinx SIMP (@Saint_Sociopath) reported

    @playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!

  • Zhatt6 Zhatt (@Zhatt6) reported

    @playnewworld hey, you left one server down