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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Vitor Vaz
(@Vitor_Vaz15) reported
@playnewworld If only there was a territory claim block untill you guys could fix the queue. Its very unfair for most guilds. Thats my opinion
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Astdis Gudnadottir
(@Astdis) reported
@playnewworld Been in queue since the supposed restart, First I had 700+ queue that lasted 2 hours to get to 300+ when i got internal error and kicked me to the back of the queue, at 900+ now 2 hours later I'm at 531 in queue, a buddy just got in the queue 3k+ Niflheim EU
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Jon Shaben
(@Jon_Shaben) reported
@LeRofiq @playnewworld This is happening all over the place. I was 266 in que got a internal socket error, dropped to 5042, waited and got back to 4000, dropped again now at 5600
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Chris
(@Chris08901068) reported
I was expecting problems today.Since this morning I try to get to the server where my friends are (Eu).After 8 hours I was place 1487 and steam crashed.After a relog I was back in 9000+.It's absolutely ridiculous and slowly I'm getting really angry.@playnewworld @PlaynewworldDE
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Eurofys
(@eurofys) reported
@playnewworld Double the server size. More servers won't solve the issue of many players wanting on the high pop servers.
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amang
(@amang22902699) reported
@playnewworld currently waiting on the que, but I honestly want to know and think you should comment on this, are you working on fixing the server issues right now?
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Armor9
(@GBUclan) reported
@playnewworld Least it wasn't delayed.....again.....BUT you knew you would have these issues, the betas made that clear. Why you did not stand up additional capacity for launch is just a cheap Amazon move.
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Diamattis
(@Diamattiss) reported
@playnewworld fix Us east servers please
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Haluz
(@HaluzCZE) reported
@playnewworld Can you please give any statement about login queues instead of liking random tweets?
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Dan
(@BoxPressRadio) reported
Trying to play @playnewworld but I'm in a queue with 13,118 players and the number hasn't changed in minutes... sooooo I'm assuming the server is 100% full and no one is logging out, or this is a bad bug. Is this a known issue?
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Lycis
(@JustLycis) reported
"We are aware that players are having issues with queues and the login bc we made this issue ourselves by capping servers at 2000,I guess @Amazon's #AWS isn't as amazing as they all say. 325.000 ingame, 437.000 in queue,fix the goddam servers @playnewworld #pathetic #NewWorldMMO
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azuleslight
(@azuleslight) reported
@playnewworld waiting to que after massive crash been in line for 30 mins because im not a new player so low bucket priority... sigh
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ChristoUS82 💚
(@ChrisPlacko) reported
@playnewworld steam launch errors, cant launch game, easyanticheat blocking game - fix it
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Smrgfgrl
(@Sir_Harlot) reported
@ShowNwo @playnewworld Damn it's like y'all never played an MMO release. Even WoW, to this day, struggles with server issues on a launch. C'mon dudes. Day 1 is the shittiest day to try and play.
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Andrew Porter
(@defsdoor) reported
@playnewworld Queue of 20 on Eridanus - 30 minutes to get in - failed to login twice - back of the queue
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Chris
(@Chris08901068) reported
@playnewworld @mughoarder I was expecting problems today. Since this morning (8am) I try to get to the server where my friends are (Europe/Germany). After 5 hours I was place 1487 and steam crashed. After a relog I was back in 9000+. It's absolutely ridiculous and slowly I'm getting really angry
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Jonas Wulf
(@jonas_wulf) reported
@playnewworld please fix the Login queue. Ober 20 minutes and My Position are the Same. On the Server are so Many afk People. Please fix it.
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The Ginyu Force
(@manuallove7) reported
@playnewworld Waiting to Login = so bad -1
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jarn 🇱🇧🇱🇻🇦🇺
(@jarnjulien) reported
@NickWeikert @playnewworld this is what i was thinking too, but i believe if a large number of people request refunds after sitting in queue for 10+ hours (which im sure many will) i think steam or wherever will issue refunds. at least i hope so
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jarn 🇱🇧🇱🇻🇦🇺
(@jarnjulien) reported
@NickWeikert @playnewworld this is what i was thinking too, but i believe if a large number of people request refunds after sitting in queue for 10+ hours (which im sure many will) i think steam or wherever will issue refunds. at least i hope do
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Aaron Bisbee
(@Bisbeaar) reported
@playnewworld you've had 2 delays, and a whole year to know that server issues were going to be a problem.
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KingRulez
(@EdvanioFH) reported
@playnewworld Could you talk if you have a problem with the game crashing? I'm playing out of nowhere the game crashes and goes back to the home screen after 2-3 minutes locked, I've done everything and it's still like that, there's a friend of mine who has the same problem, will they solve it
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@Hudwinks
(@Hudwinks1) reported
@playnewworld omg what was the point of beta if you did not FIX **** with queues????????????????
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Señor Bander
(@Srbander) reported
@playnewworld Log in and kick every player that is running in a corner with a stone on the W, and yes, fix the queues problems pls.
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EspacioEnBlanco
(@SpaceInBlank) reported
@playnewworld stfu and fix your servers, i've been waiting for 5h to enter on EU Central and the stupid game kicked me out of queue for no reason. ALL THE FUKING SERVERS ARE FULL AND I CANT HAVE A REFUND CAUSE STEAM COUNTS THE QUEUE HOURS AS PLAYED WTF I DONT HAVE A STUPID CHARACTER YET
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James Johns
(@jamesdeanjohns) reported
@playnewworld Can't make mark...LAG DETECTED
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Qpan
(@detpackman) reported
@playnewworld login queues are expected
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ZatharoZ
(@ZatharoZ) reported
@playnewworld Let me please game tonight after 1 long day off work. PLEASE! Dont let me wait 3 hours in a que.... Please fix it! EU server
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DeathDisplayer
(@Death_Displayer) reported
Been waiting a year for @playnewworld get one lag detected/freeze and I'm going to be stuck in queue for hours. Feels bad man #NewWorld
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DayneMagus
(@Daynemog) reported
@playnewworld fix the rubberbanding on Loloi