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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Adanimo nRg
(@Adanimo_) reported
EXTREME lag during Wars and in open world in #NewWorldMMO after #Void patch @playnewworld Unplayable! Attention and fixes needed ASAP!!
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DeviousAngel07
(@deviousangel07) reported
@playnewworld @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.
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SAVAG3-GAM1NG
(@Savag3Gam1ng) reported
@playnewworld Have they fixed the server lag on outpost / wars already ? I don’t think anyone cares what streamers are plying this game just want news on updates
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Iván Ortiz
(@Ivan_Guinea) reported
@playnewworld FIX THE PVP... after +600 hours and testing alpha... i will unnistall, worst product than i ever seen.... even the Prealpha 1 of @AshesofCreation was better than Nw 2 moths after release. Some CEO should be fire. this game is an alpha or less, dupe items, lag, bugs everywhere...
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KiLowaste
(@kilowaste) reported
@playnewworld can we have the expeditions looked at. Especially Dynasty. Our team has crashed 2 times already on final boss. The game will freeze/crash and or disconnect players from the server. Thank you in advance.
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Iván Ortiz
(@Ivan_Guinea) reported
@Swizzlerz @playnewworld Same fail... a new bug. every day amazon ruin a bit more the game. its amazing how a big company prefer do a product fast without think in players. Profit? ok, no problem.
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James J. Boehm
(@SuitJames) reported
By far the worst update yet @playnewworld. It's obvious you don't play test this ****. Lag wars are back again, fun dungeon content locked behind days of grind, elite gear drops nerffed to oblivion, while you bufffed how hard they are, invasions are impossible to win. Game blows.
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Dror Av
(@OldManOnaPorch) reported
@playnewworld Bifrost keeps crashing, fix it, first queues now never ending crashes
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ToastMalone14
(@toastmalone_14) reported
Server has been shut down randomly 4 times in the last 2 hours for *maintenance* then has come back up 10 minutes later.... feel free to notify us this issue... @playnewworld
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forbiddensevengaming
(@forbiddenVII) reported
@playnewworld Fix mage or this game is done also the 20% hp to ice pylon was trash fix that tree its even weaker then the nerfs
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iBeardedBot
(@iBeardedBot) reported
@DribzRL @playnewworld Rip I hope they fix it soon all the other changes feel really good if it wasn’t lagging like this
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DeviousAngel07
(@deviousangel07) reported
@playnewworld @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.
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DeviousAngel07
(@deviousangel07) reported
@playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.
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Josh
(@phobiaJ) reported
@playnewworld The was almost no lag before this update . What happened ? The game is unplayable right now!
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OG_Swole_Nasty Gaming
(@Og_swole_nasty) reported
@playnewworld Day 53 and my ticket has yet to be fixed/ resolved or looked into… this is the 14th customer service rep I’ve talked to..
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itsBiancazzi
(@grumpybiab) reported
@FoxyFoxin @playnewworld I'm having the same problem. Can't even login on forums.
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David Dunlow
(@Yahbe84) reported
@playnewworld Anyone else getting a ton of Lag Detected and major lag in Outpost now during fights!!!! Why is this game always so broken...
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Veronica4787
(@Veronicamarkoy1) reported
@playnewworld Fix the bug to the last boss in dynasty. My fkn god. This game is absolute trash
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Gullei
(@FrithDwaine) reported
@playnewworld i got kicked for being AFK in the middle of a dungeon????? now i have lost my key to do it again??? please fix this
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Iván Ortiz
(@Ivan_Guinea) reported
@jdubm31 @playnewworld some dev pressed many times downgrade, and now we have the same lag of alpha testing time.. interesting :)
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Dribz
(@DribzRL) reported
@iBeardedBot @playnewworld Happens a bit frequently for me. I’ll have times where I’ll catch someone in a 1v1 during OPR & their character will stand still for like 2-3 seconds then randomly be somewhere else and my hp will be lower. I asked him if he had the issue aswell. Sure enough he did
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Super Geek
(@Bradyz13) reported
What's going on with @playnewworld #newworldstatus ? Servers down on East Coast? Heard nothing about this? It's Friday night, dummies. What are you doing?
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Caio
(@delima_hc) reported
@playnewworld @playnewworld how a content creator can make contact with devs to try to solve an issue that is happening since the update?
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ian
(@chris_tiangg) reported
@playnewworld What is this ninja patches. The terrain changes suddenly made the game harder. Then they buffed elite mobs like crazy. In our low pop server, we keep getting wiped on the floor doing chest runs. What is PTR then for? Fix current bugs first! stop adding newthings! Frustrating!
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David
(@ConservativeRK) reported
@playnewworld Congratulations on yet another step towards removing healers as a class from the game. I have zero interest in mixing playstyles. I hope the PVP players get exactly what they deserve - a crash and burn for New World. Trying to apply PUBG-like combat to an MMORPG doesn't work.
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Ramonrtj
(@Ramonrtj) reported
@playnewworld Themiscyra server issues, cannot log in, que failure message keeps popping up, no notifications on the forums or on here, any status on this?
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Danumis
(@Danumis_) reported
@SuitJames @playnewworld I left the game a month ago. Hit 60, got my gear up to 550 and realized the game doesn't get better. The best aspects are gated behind a horrid orb system with dungeons. The game fights you constantly and you can only overlook the issues for so long before they catch up.
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jonathan jones
(@lordsetarurare) reported
@playnewworld holy hell fix the afk timer 60 sec of standing still and it does not count using your adilities or seige as being active ... WTF!!!
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DeviousAngel07
(@deviousangel07) reported
@playnewworld @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.
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Lovaic
(@LovaicAU) reported
A little heads up to when you're taking servers down would be pretty nice. Adiri went down with no warning at all @playnewworld