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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Arief Rachman
(@fueled_byhatred) reported
@JJTHEGYMRAT @pyromajor1 @playnewworld and idk whats the meaning of PTR tho. they said PTR for people to check bugs,glitch, anything yet they not heard any of PTR players though
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Chris Lyon
(@ChrisLyon) reported
@playnewworld Thanks for nerfing my Weaver's Knot now I have no reason to login.
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OG_Swole_Nasty Gaming
(@Og_swole_nasty) reported
@playnewworld I’ve had a ticket for over a month talked to atleast 10 different customer service reps and they each tell me to try again in 24hrs just to get me to leave the chat. I have a ticket number if you want it, please help
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Alanay
(@MrAlanay) reported
@playnewworld ...the gathering bar not filling up, and more issues. Some people even lost some of their gathering items. They're doing a quick patch to "patch up" most of these bugs. It's a new game and no doubt will there be a lot of bug-fixing to be done in the coming year. (2/2)
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gizlikodlar
(@gizlikodlar) reported
@playnewworld Why don’t you test stability issues on ptr?
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Afro.Lee
(@AfroLee7) reported
@playnewworld #3 stop charging people soo much to travel. It needs to hurt, not Robb you and make you not want to play. Another is crazy. Too many other games have transportation and pvp/pve with no issues. Level 30mounts in the works And reduce azoth cost. .
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Ed
(@Mamagrainn) reported
@NordUser @pyromajor1 @playnewworld Your comment is stupid you are bitching about a game that’s been out for 2 months. What do you expect they are gonna do? Release a miracle patch to fix everything in the game ?takes time at least a year.
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BlacCobra
(@Champioee) reported
@playnewworld fix the ******* lag during wars OMG!! my company wasted 15k just for this lag???? wtf
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Arthur Guima
(@Arthur_G_A) reported
@playnewworld Fix the life staff targeted healing
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JoPom
(@JoPom5) reported
@playnewworld I saw a video about the pvp is broken ?? When you move de window your invicinble or something like that... whats happen with that.. it is fix ?? Or when this will be change and fix !?
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Connor R Gillies
(@Connorrgillies) reported
@Kakoiw @playnewworld I had the same issue. There was an Nvidia update once I downloaded it, game worked again.
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Mart Kedisi
(@MartKedisi) reported
@playnewworld I mean we were 50 players with 550+ gs and still had many hardships on a full run in the myrk. It was not a chest run, we killed all the slots and made a full run to see what changed. Portals are still broken, mobs are running on retreat at the pinch of health..
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Matt Stafford
(@Wraiyth) reported
Holy **** the lag during war in the latest @playnewworld update is HORRENDOUS. Just... people snapping in and out, not moving, no animations being played. No one in our Discord server knows what is going on. How is this game so broken still?
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Mart Kedisi
(@MartKedisi) reported
@playnewworld Why don't you try to listen to the ptr players? They told you armor was broken, mobs in myrk was worst than ever, and many of the weapons still are unbalanced. Added with the lag and pvp hordes, it is still no where to enjoy. You pushed it on the throat and still holding it.
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Relict
(@Relict60757544) reported
@playnewworld Well i would prefere good Server performance over a Fisher Skin. But well you give a **** about war or outpostrush since the beginning. Not once lag, bug or exploit free. But hey WE got a Fisher Skin. GG preference was made
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Mart Kedisi
(@MartKedisi) reported
@playnewworld Keep going with the harvester pieces getting disappeared, or maybe you can just buy 5$ bot scripts to leave it on all day when you are away, and no one will do anything. Don't mind the forum posts and videos about those guys, bcuz u are completely overwhelmed with broken updates.
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Mark Schmitz
(@MarkSch62557540) reported
@MartKedisi @playnewworld Weapons were no unbalanced so they made the most op weapon combo even more op and made they few mages switch to axe and hammer too. PvP is broken now once again like the hatchet exploit meta...
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Alanay
(@MrAlanay) reported
@playnewworld Not sure why everyone is so crazy negative. The reason they're patching unannounced, I assume, is because yesterday's "big patch" came with a lot of tiny bugs. People were having issues such as quest pins/unpinning not working, bought items not showing up immediately... (1/2)
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Yoshi Rocks
(@Y0shiR0cks) reported
@playnewworld Please... please....Once again I can't tell you how many bugs there are in this game now after patch 1.1 Salvage bug Salvaging things in your bank slots. items not showing up correctly in your inventory. THE BIGGEST ONE OF ALL..WARS ARE ONCE AGAIN UNPLAYABLE DUE TO LAG.
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S1Cness
(@DTS1C) reported
@sean57529218 @playnewworld I bet that jizzm in your neck feels real nice too, eh?! Go back to wankin' it to your prime membership! They haven't done **** to this game outside of taking the servers down to undo all those "constant fixes" you speak so highly of. Cash shop bs don't qualify as "content" kid.
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Jacob
(@DontTakeMeOn) reported
@playnewworld The new update is a **** show, mobs hitting like a truck, void gauntlet bugged damaging own hp when blocking, more balance issues and harvesting sets disappeared.
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DR Kien
(@DemetrioRosas2) reported
@playnewworld Is ok, take your time and fix what you need to fix for the good of the NW community , thanks
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AJ
(@Bazookavich) reported
@playnewworld why, as a level 60, getting creamed by two level 57 wolves in Ebonscale Reach? I didn't have this problem before.
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Jay Oddity
(@JayOddity) reported
By fixing various problems with @playnewworld, like nerfing chest runs for example, you are essentially consistently hurting the casual player who no longer get the chance to level up their watermark doing this. This is going to make people quit. Think of a different solution.
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InhumanV
(@inhuman_v) reported
@NerdGirlGasm @playnewworld You probably never seen this kind of bad start because you never played an MMO before? Tbh, im also upset with all the bugs and lag, but only thing i can do is wait and see what future decisions and fixes the devs will do. This is a normal start for any MMO. They working on it.
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Drakonman but swarmed by ants
(@DrakonmanTheFox) reported
@escape1979uk @JacobJenson6 @playnewworld I have trouble belive you considering the manufacturer already stated the issue was with manufacturing. I don't belive you even own the card.
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PferPOTATO
(@PferPOTATO) reported
@NordUser @playnewworld Same kinda person to complain if they don't add new content, you idiots are sad. There have been issues with the game, but the devs have been some of the best I've seen, very transparent, and constantly fighting to fix the inevitable problems that come with a game of this stature
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SomeoneSomethingSomewhere
(@Irenicus71) reported
@minofwarhammer @playnewworld You prefer a game that doesn't fix bugs? Cool
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grossepomme
(@GrossePommeMLG) reported
@playnewworld fix the bow pls.. it is very ****** it is so sad...
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PrimeRib_94TTV
(@RibTtv) reported
@DTS1C @playnewworld to be fair, at least they're attempting to fix ****. that's all I can ask for.