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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Yeti Laughs At You
(@dapper_yeti) reported
@L921Tony @hyp_Newtic @playnewworld I get what you are saying, but every.other.mmo.ever has managed this issue, largely without a problem. Lineage II had millions of players long before WoW came out and didn't have these issues and that was like 20 years ago. Amazon has created this problem for themselves.
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(@Lil_Vinie) reported
@playnewworld Amrine Dungeon in naraka server (SA east) have a bug, please fix, the Dungeon Monsters invisible
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AaronOnAir
(@superbig) reported
@playnewworld pls for the love of god make some sort of crash prio where if your game crashes or you need to disconnect to restart the game you get placed in front of queue if you rejoin within a 5-10 minute period!
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plo.24k
(@cda24k) reported
@playnewworld Fix your server instead of us restarting our hard working character
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Jaydon Hatfield
(@Jaydonhat) reported
@playnewworld Keep adding servers but allow players to move their characters to these new worlds for free forever. Why should my character be tied to one server anyways. Itll solve the queue issue and allow players to play with everyone regardless of initial server choice
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GFX/Content Creator-A Missing Piece
(@AbrahamLinner) reported
After getting kicked off the @playnewworld from a fully computer crash and waiting 30 minutes to have my internet come back. I stayed strong and persevered. @CouRageJD #CourageousStrong
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Whippets 🏴 🇪🇺 #FBSI
(@ArghWhippets) reported
@playnewworld The lag on eu servers is mighty. Couldn't kill the pirates due to rubber banding and attack slo-mo.
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dEkCaHw
(@wHaCkEdJW) reported
@playnewworld Played for a long time today, had a micro disconnect for 10 seconds and ended in in a 2-3 hour queue. Lost my position and I'm back in another queue. You need to offer transfers now, not in 2 weeks.
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DeltaArcAngel-TTV
(@DeltaArcAngel) reported
@playnewworld Hows about adding sever capacity, no one is leaving to join a new server. just spent 4 hours in a Queue just to give up cause I have work in the morning... I understand you're trying to fix the issue but more empty servers is not the fix.
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Draalalala
(@Draalalala) reported
@playnewworld Fix SA servers pls
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otis driftwood
(@autumnmayi) reported
@playnewworld plssss fix the “queuing for a starting area” bullshit.
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Voice of reason
(@Voiceof82927672) reported
@playnewworld Login screen is pretty neat in this new game Queue World.
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Tenshi
(@gabrielkeyss) reported
@playnewworld I have had to wait in a que for 3 hours just to have my game lag half the time then crash after a couple hours
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austin ernst
(@Mahoganymelt) reported
@SnugglesTheeDOG @RealPointmain @playnewworld No they said within the next two weeks they will open up a character transfer service not "you have only two weeks"
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ゆうたAotearoa
(@UtaAotearoa) reported
@VizualAbstract @Ruphachiy @playnewworld I don't know the queue, but I had a similar problem and restarted the game fix the bug. In my case, logout didn't work, so I close the game.
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Yeti Laughs At You
(@dapper_yeti) reported
@Ky_Million @shadethesin @playnewworld Ok, so make it so that if you have a character, you can get to that character. Lock the server but don't set it up so you have multi-hour login queues. Or, write better code. 2000 people on a server at one time in 2021 is child's play.
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ClassyBeard
(@ClassyBeardTV) reported
You know what. I really enjoy @playnewworld...but the fact that I crash at random moments is upsetting. I Almost loaded into the game and the application crashed to desktop. Now I have to sit in a 210 person que again...
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Mohamad
(@LucasMMohamad) reported
@playnewworld please fix Naraka. SA’s server! It’s unplayable
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Robin Yap
(@RobinYap) reported
@playnewworld Why i have connection error playing on my main character in Fusang and got kick out of server. But i can create new character and play on other server?
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Jerry
(@helljokerz) reported
@samyhasnn @playnewworld avoid this game at all cause, this game is tons of bugs and 10 hr waiting time to login
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RLBThe2nd 👾🎮
(@RLBThe2nd) reported
@hilfored @playnewworld I think they said they're working on being able to travel from a world set to another world set. That should fix your problem when it gets rolled out.
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sultan
(@sultan144) reported
@playnewworld will u pls fix EU server’s yesterday 6 hours queue
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DGTAB
(@DarrynDgtab) reported
@playnewworld I know there are multiple posts on the forums about the lag detected issue. My mate and I who are in different IRL cities, got Lag Detected at the same time. It kicked us from the server and caused our separate internets to crash. How is this possible?
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Bastian
(@bas3mp) reported
@playnewworld Fix SA servers please JUST RESTART
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Skyclad Clash
(@skycladclash) reported
@Sumnawww @vankellyn @playnewworld Are you stupid? Everybody plays with friends on MMOs. We've all started quests, made XP, started adding points to our builds. Why would we drop all that just to start the same thing over with queue issues on another server?
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iluminate
(@iluminatethesky) reported
@playnewworld Doesn't help that there's so many people in these Servers just running in place in cities and go AFK, just so they don't have to leave and queue again. This just adds to the problem 😢
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Chris Drevo
(@StrykerVenomXBL) reported
@playnewworld fishing pole bug where your pole is a ghost pole and resetting game death even fast travel won't fix it 💀
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TruthHertz
(@x_iTruthHertz) reported
@Danumis_ @F1N4LL7 @playnewworld How about company progress you're contributing to? Moving servers again isn't the only way they can fix this.
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juam froik
(@JFrick83) reported
@playnewworld fix for amrine??
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Burgman86
(@Burgman_86) reported
@playnewworld I love the game believe me ever since alpha but damn I’m on the AP Aussie servers and we need to work out some way to disconnect the players running against walls and having macros to move there characters so they don’t get disconnected please