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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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BearH2o
(@Bear_Pixels) reported
@playnewworld How about AGS offer refunds? Is that too much to ask, since we are paying customers and you delivered a broken product why don't you offer refunds? You certainly cant keep your customers update so...
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solenya
(@solenya_0) reported
@playnewworld @primegaming Multiple companies are losing their towns to lag and exploitation during war. What are you guys doing to fix this?
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danielkathans
(@danielkathans) reported
@playnewworld @primegaming Us West servers down for maintenance? Getting popup that I can't join because Mag Mell is under maintenance.
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WanderingWizard
(@mediokr_mages) reported
@playnewworld @primegaming You know I would just like you guys to fix the bugs and have transfer instead of selling more cosmetics
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Evan Tarracciano
(@Roto_Wizard) reported
@playnewworld @primegaming Yay for cosmetics…. Said no one who actually plays the game, begging for the litany of bugs, crashes, imbalanced and errors to be fixed.
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BearH2o
(@Bear_Pixels) reported
@_Camouchie @playnewworld @primegaming We are owed something we paid for a complete game, not a broken one. 😕
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Shaolin
(@Sha0linn) reported
@Gothalion @playnewworld How would you even fix this tbh lmao it's just so much
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Bryce
(@Flexxatronn) reported
@playnewworld Fix the ******* game. You can't even play in wars, because people just spam great axe/warhammer/ice gauntlet and lag out the defenders. Lvl 65 major breeches still don't give drops. Outpost rush is still disabled. There's still ******* placeholder images for items ffs.
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Sandr013
(@Sandr0131) reported
@playnewworld @primegaming fix that stupid quests where hundred of mobs spawn instead of one in reekwater
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BearH2o
(@Bear_Pixels) reported
@playnewworld Well since NW_Mugsy has banned me from the NW forums I will post here where he has no control. He removed all my posts asking WHERE IS THE OFFICIAL UPDATES! We don't need updates from a CM whose head is too big and likes deleting posts because it makes AGS look bad. BROKEN GAME!
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MUDCAT
(@MudcatTV) reported
@Rose_Garden007 @playnewworld Lag causing everyone to look like statues. Impossible to tell what's actually happening.
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OneTimeACraft
(@OneTimeACraft2) reported
@playnewworld I'm hoping for outpost rush fix this patch or I'll be sad
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HoneyDruid
(@Honey_Druid) reported
@playnewworld TURN WAR OFF. It is just spamming AOEs on points to cause lag then a zerg. IT isn't fun. IT is broken. You are making people quit the game.
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Colin Sieder
(@Sieder14) reported
@playnewworld fix your stupid game and make items you buy from the trade house go into storage, Nothing like buying 4k weight items and not seeing they go into your bag to the point you cant move anymore and have to wait 4 hours for your friend to finish work to help you.
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East🏁💫
(@Wh0isDaveEast) reported
@playnewworld @primegaming Where’s the fix the game prime gaming pack? Pvp fixes,outpost rush, and turn server xfers back on.
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Emwun Garand
(@EmwunGarand) reported
Hey @playnewworld You in-game economy is broken. Just thought I'd throw that out there.
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Philip Snider
(@redins_) reported
@playnewworld @AN1MA @Gothalion would agree not a good take The SM content is how 90% of people ingest game communication these days No official ann from the SM acc feels like you aren’t doing a just service to the players Noone expects SM to fix it but would expect updates on the issues plaguing it
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Exitbot
(@Exitbot) reported
@_Camouchie @playnewworld @primegaming Game delayed 2 years to "fix bugs". Game launches with same bugs. It's cool that you're casual but 90% of the core systems in the game don't even work. Stop letting game dev's **** in your mouth and call it lasagna..
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Skurbz
(@Skurbbz) reported
@playnewworld @primegaming Can you guys please fix the Malevolence last boss spawning?? There was seriously 25 people on my server yesterday who needed hammer quest done….
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ArcadeGannon
(@Almalexxia) reported
@playnewworld @primegaming Where are the transfers? Fix the game first. Shameless.
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FA_eye(formally Accureye) #CyberPunk2077
(@accureye) reported
Does anyone know how to fix error code 29 or 25 on @playnewworld as i just got that code today but idk how to fix it other than a clean install
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Unmasked
(@UnmaskedGG) reported
@playnewworld Are there any plans for one free name change, or even a limited paid name change service to be added? Some of us (read: I) ended up leveling/playing on a server with the 'wrong' name because of queues and would like the option to change to a name from another server
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Ethan Price
(@Paradox_EP) reported
@jc05011999 @playnewworld @primegaming No. Bc there's several issues of just lack of caring or attn to detail
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takeSHi
(@Mom3nto_Mori) reported
@free05ct @Beyond_Eternia @playnewworld You cuck kids, who provide free PR service for this retard devs saying it exactly right. This piece of **** game looks exactly like it is 1 month old, not 2 years as it is in reality. They take money for this u moron, customer is entitled to request quality product
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nørv
(@__norv) reported
@playnewworld fix your game
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BearH2o
(@Bear_Pixels) reported
@playnewworld Well since NW_Mugsy has banned me from the NW forums I will post here where he has no control. He removed all my posts asking WHERE IS THE OFFICIAL UPDATES! We don't need updates from a CM whose head is too big and likes deleting posts because it makes AGS look bad. BROKEN GAME!
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Symptomz
(@TheSymptomz) reported
Anyone else having issues connecting to @playnewworld? #NewWorldMMO
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Moon
(@RealMoonGamer) reported
@IAmBigfut @TheSymptomz @playnewworld Got no issues on my end, recently tho steam has been finicky with connections and syncing to game servers ive noticed
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PirataSomali
(@PirataSomal1) reported
@playnewworld @primegaming Fix your ******* game
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The Negative One
(@TheGreatSuar) reported
@_Camouchie @playnewworld @primegaming We are owed something… a working game/service that we paid money for. In what other facet of life do you pay someone to do a job and then not expect updates along the way?