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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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KeepTV
(@fearakababo) reported
@Exitbot @playnewworld If they didnt fix the reagent drops, economy would be complete dead in 1 month from now on every server. So there would be absolutly no point in holding a territory. SO this fix is huge!
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Damian
(@Ghausght) reported
@playnewworld But where is the ability fix? why is reap still broken when taking gravity, there is no way it hasnt been reported a ton. 33% of your playerbase uses a great axe
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Zepreh
(@Zepreh98) reported
@playnewworld so i can't find the life crystal core, or any server has it, can you guys please fix it lol.... leveled arcana to 200 for nothing.
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AmazonSucks
(@hhhh32735025) reported
@playnewworld 2 weeks later and now 8 hours waiting Until we can finally play with our FRIENDS? I bet after these ****** 8 hours they lie to us again and have again any problems.... **** you are a billion dollar company you embarrassing idiots
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TheDemonicTim
(@TheDemonicTim) reported
Its interesting to see this issue in a game. Im sure its difficult to balance gold generation vs how much people should sink. Seems pretty obvious though the current system wouldn't work for long. @playnewworld
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Gianpaolo Panza
(@GianpaoloPanza) reported
@playnewworld There are some seriously problem on the ice gauntlet you can read on your forum. Make something about it, please.
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aLmiR
(@donalron) reported
@Explxcit_TV @ItsWhiskerzz @playnewworld Doesn't change the fact that it is broken. Either remove the "20%" from the tooltip or fix it
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Georgel Bénédicte
(@moussette62) reported
@DvalinDK @playnewworld For Real ? 😰 The french translation is super broken too, we don't even get the right numbers...
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Jaysen Bazinga
(@Cybrisbob) reported
@playnewworld Please try stay within the 5 hours maintenance period as this 9 hour stuff is not great, I know you are trying to fix things but please dont extend it.
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Anonymous1111
(@Anonymo91579355) reported
@SpicyJerkHQ @playnewworld uh, i've only used light armor and have never had this problem, not quite sure how that happens and i've never heard of it. you sure its a thing?
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quinten tarentino
(@quin1995) reported
@playnewworld an emote doesnt fix ur bugs in the game please start fixing real issues instead of making emotes
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Sam
(@Samdawg42) reported
@SteelyBee @playnewworld I am lv 60 I would love to hear what low level you guys are and let me tell you right now that this game will die unless they fix what he said in his video. Live in denial all you want this game is horrendous in its current state and any mmo would be considered better.
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𝔾𝕒𝕧𝕚𝕟
(@BlueBattleHawk) reported
@sp4ce_Elf @playnewworld It wouldn't bother me if they were more open on what they're working on to fix. The main forum post for this issue hasn't had an official response for weeks!
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Artur Nowowiejski
(@Arturus508) reported
@playnewworld Amber gems are not working , focus scaling on other weapons is buggeed , please address it in a new patch as my brother spent many gold on focus gear and his axe doesnt deal damage wiht amber gem .
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Rasmus V
(@RQmusen) reported
@jmillthathrill @playnewworld same problem is with the war hammer and the great axe, you need for now to shwich weppon to make your weppon do dmg .. its wird but its a bug they need to fix soon ...
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gmrmde
(@gmrmde1) reported
@playnewworld Game freezes on the new world logo startup screen, can’t even get to the amazon splash screen now. Using a 2070, others with the same card are having similar problems.
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KobIII
(@Kobiiiph) reported
@playnewworld fix faction token cap bug on accounts please
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Twisted
(@IxTwisTeDxI) reported
@holmietweet @playnewworld I have watched the whole war, your team lost A,B and C in 10 mins, repeatedly wiped on point. You then lost 4 gates to the fort in 5 mins, then had nearly 100 ppl fighting at the fort point, server lag is bound to happen, both teams had ppl frozen throughout the fight.
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KobIII
(@Kobiiiph) reported
@playnewworld fix faction token cap bug on accounts please
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Carter
(@jmyCarter) reported
@_CodedSky_ @Tidddleee @playnewworld PvP focused game... In a game where no one flags for PvP and wars are broken. But sure, its PvP focused. If this games best feature is suppose to be the PvP, then the game has a problem
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Jan Gajdůšek
(@Rikujokoro) reported
@playnewworld i am still waiting to some bigger amout of bug fixes, game is almost month in unplayable state, any idea when will any reasonable fix come?
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best-sniper
(@bestsniper20k) reported
@playnewworld i am having an issue updating the game in Steam "Content file locked"
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Chris Sanders
(@ChrisSa92526473) reported
@Voiceof82927672 @playnewworld Not many LVL 60 out there yet. I think that might be the issue. Not sure what the issue is :D
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KobIII
(@Kobiiiph) reported
@playnewworld Fix faction token cap bug accounts please
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chrono
(@chrono32123) reported
@arthemera @playnewworld @Suddenlink Bruh, like their one job is to provide internet service and they struggle so hard with it! I feel your pain! Time for SL to get good or get out lol
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Fennwulf
(@fennwulf) reported
@playnewworld Can we get a fix for the weapon bug where you miss all your hits. It's game breaking.
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HotFlakesTom
(@HotFlakesTom) reported
@playnewworld Good luck and fingers crossed that the infrastructure for server transfers have no problems.
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best-sniper
(@bestsniper20k) reported
@playnewworld nvm it worked after restarting my pc. it was the only game that have an issue updating it.
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Jota design
(@Jotadesign3) reported
@Quarterlol @playnewworld of course champion, I have to give thanks for a game that I have paid for and it is broken and they are fixing it little by little (and they fix nonsense as well)
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Geezer
(@GeezerGaming89) reported
@cyber_cas @playnewworld What GPU do you have? The issue is very rare to happen on any GPU other than the EVGA/Gigabyte RTX 3090. If you don't have that GPU you have nothing to worry about. If you have the EVGA/GB 3090 + it does brick, then the manufacturer will send you a new GPU because it is GPU fault