New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/19/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Lazyyf0x Becky (@Lazyyf0x) reported

    @ElectusMusic @playnewworld myself & friends have tried both and unfortunately it's a gamble every time, earlier I got reset a couple times, and I also got my place in queue again a couple times, yesterday the same problem for 30 mins and i went from 700 to 35 so it's not actually guaranteed sadly

  • TomJCraft Thomas Craft (@TomJCraft) reported

    @playnewworld fix ur game

  • jeffargy jeffargy (@jeffargy) reported

    @DrLupo @playnewworld YouTube is trash. Can't even access your New World stream....ERROR!!!

  • CoastalNick Nick.De.Costa (@CoastalNick) reported

    @GoldCartridge64 @ParkerW55912092 @playnewworld Why don't you get over your dad issues?

  • Fadeeaway Niklas (@Fadeeaway) reported

    @playnewworld and when I tog to 2k it disconnected again, new queue is 3113. Please fix your Queue problems so you do not loose your spot when this happens.

  • JeanTVgaming JeanTVGaming (@JeanTVgaming) reported

    @playnewworld This is the third time time there is a Disconnect and back to queue number 1700 - 2500 and again 3500 you have to do better than this guys

  • Xire01 James (@Xire01) reported

    @NugzCorner @playnewworld mate press ok, dont press play again, just leave it a few minutes after pressing ok on the error and it returns you to your position.

  • JackDonde Jack Donde 💙 (@JackDonde) reported

    @Brava__ @forealziesXD @playnewworld The bad reviews are largely people bombing it for the issues every MMO has with day one server capacity

  • cmscalvert Chris M. Calvert (@cmscalvert) reported

    @GastonSeas @playnewworld Did you report the error the game made, since you don't cheat?

  • Furiouss38 Furiouss (@Furiouss38) reported

    @playnewworld Thanks for the new "Queue and Error message simulator" 4.5h on steam for 20min of gameplay

  • JJBuckby JayFromTheUK (@JJBuckby) reported

    @playnewworld Been trying to play since 10:30am BST been in the “Starting Area queue” every single time after an hour or so it has a connection lost error and forced me to re-queue this is getting beyond a joke now.

  • RagingJackal Jackal (@RagingJackal) reported

    @playnewworld Give the players a clear list of any restrictions in relation to the server transfer including if their is a limit. Id love to leave my queue hell server and go somewhere else for a week with my lvl 21 until you fix this mess but im not looking to be stuck away.

  • ByNickff ByNick (@ByNickff) reported

    @Fkayed_ @playnewworld I decided not to play until all these problems were fixed, if I found out I waited a week to buy the game and thus I would get a discount

  • tizmeth Tizmeth (@tizmeth) reported

    @CimeriesGaming @playnewworld Or they could just fix the ******* login servers :)🤡

  • yanail yanai lipshitz (@yanail) reported

    @playnewworld I wish I could join...... but I'm queuing for almost 4 hours now. getting an error every 1000 people. big JOKE.

  • Gingerdad15 Gingerdad (@Gingerdad15) reported

    @playnewworld trying to log in get put in a queue after a long wait get a error code come on all I want to do is play this masterpiece

  • Xire01 James (@Xire01) reported

    @got__dilf @playnewworld mate press ok, dont press play again, just leave it a few minutes after pressing ok on the error and it returns you to your position.

  • Andar_Wyn Gaming Dad (@Andar_Wyn) reported

    @playnewworld still can’t login on day 2!! I shouldn’t have paid £44 only to watch a queue number on screen. It’s an absolute shambles and @awscloud you should all be ashamed off yourselves 🤬

  • GeekByteUK Geekbyte (@GeekByteUK) reported

    Gone again 3454. Almost an improvement! @playnewworld Shocking tbh, absolutely shocking I'd even suggest you don't give out 1,000's of free game keys to your BIG streamers as you are just compounding your own issues It's like giving free gas when you can't even start a car!

  • nostranska Nostranska (@nostranska) reported

    @playnewworld @dealer_monkey FIX THE EU QUES

  • ByNickff ByNick (@ByNickff) reported

    @Bot_Ongest @playnewworld I decided not to play until all these problems were fixed, if I found out I waited a week to buy the game and thus I would get a discount

  • Tobbsi88 Tobias (@Tobbsi88) reported

    @playnewworld @dealer_monkey Playable for pc? second day for me that im trying to get in... que.... and then error and have to reque and then error... havnt even got to try it yet and my hours on steam is probably 10-15hours. I guess the refund is not happening now. so pay for game that we cant play. great

  • MasterTeixi Teixi (@MasterTeixi) reported

    @playnewworld Hey, i paid one year ago for the game you delayed more than 1 entire year to "fix". • It still has bugs • I can even see the code ingame due to bad programming • The login queues aren't normal Customers pay for a service, and that service HAS TO work properly

  • Lazyyf0x Becky (@Lazyyf0x) reported

    @playnewworld @playnewworld babysitting a friends queue via discord stream which has disconnected with errors 6 times in less than 1 hour - each time either resetting his queue or holding his place... the same for another friend. what is going on?

  • Alali79 Hussain Al-Ali (@Alali79) reported

    @playnewworld WTF I waited for 93 minutes waiting to enter and suddenly a technical error from the game gets me out of the queue

  • falleons Berki Ákos (@falleons) reported

    @geoffkeighley @playnewworld Login errors and ques! Good job amazon , i’ve spend already more than 9 hours just in the que! 🤬🤯

  • kestle_tristan Unbuckledbrute (@kestle_tristan) reported

    @playnewworld get to 150 in the queue and get error coded, i then queue up again and I'm at 797. Not cool. Can't refund the game as I've spent over 4 hours in queue please sort it

  • oversleep110 oversleep (@oversleep110) reported

    @playnewworld please fix the queue its buged i have been waiting 6hours to join i cant everything its rest back to 3000-4000 please

  • ItsParaYT ItsPara (ParagonDS) (@ItsParaYT) reported

    Imagine getting a sponsored stream by @playnewworld and it's just you sat in a queue for 6 hours, then for the game to crash and for you to be sent to the back of the queue. Imagine.

  • Dzanan Dzanan Gvozden (@Dzanan) reported

    @playnewworld You really need to get your EU servers straight. 3k+ queue times and somewhere in the middle you get an error and dropped out of the queue because there are too many requests. It's an MMORPG, not an RPG Amazon!