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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Omar Prado
(@pradito523) reported
@playnewworld @AMZNGameStudios Fix you bugs!
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Abdulla Al-Janabi
(@Janabi300) reported
@playnewworld The game is trash! Random perma bans, taking forever to Fix duping, bugs…
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Sigyn
(@SigynX1) reported
@playnewworld I was able to do a partial fix by closing Steam completely. Now my achievements page is showing up. However, none of my recent achievements or titles are showing up. For example, I joined a faction today but got no achievements/titles to show for it but my husband did.
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Souli the Dragon #Unleashthedragon
(@soulidarksoul) reported
@VeNoMzShibe @playnewworld Price is no problem since I already have it, problem is if got better than before, while I wait for be a good game, I went to TESO and playing Dark Souls 3 meantime.
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XRP | Xinxubai 。
(@XinXuBai) reported
@playnewworld The current optimization speed is out of proportion to the problems that arise. I am on the verge of AFK, so I would not recommend it to friends. I hope that the game will get better, even if there is no discount, I will recommend it to more people.
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four_sight
(@foursight_ttv) reported
@Diivil92 @Leer09737525 @playnewworld Fixed you say? Lots of content are still having issues; bugged quest, glitchy models, Dungeon runs crashing, weapon balance, etc. to name a few. These issues were reported months back & are not even resolved not to mention the new ones. You might wanna raise your standards higher
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William Youngblood (He)
(@wfyoungblood) reported
@playnewworld When a game throws out new shinies to distract from fixing the massive **** show it created for itself. A great holiday present would be for Amazon to fix the horrible end game and bugs. Then I might check it out—I love MMOs.
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Sigyn
(@SigynX1) reported
@playnewworld I tried support but they told me that it would "fix itself".
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Bruinbrew
(@Bruinbrew1) reported
@playnewworld I've ran in to very few bugs lately and play daily still. I am witnessing an issue with quest turn ins for my faction quests. I hope they fix that
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pork
(@digilawls) reported
@playnewworld please fix the movement bugs. I can't take this anymore.
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🌿Ruby🌿
(@rubyswins) reported
@playnewworld So I have a love and hate relationship with this game. Great bones but the bugs and endgame are so bad that I quit. Getting to 60 was fun but that was it. Got my $ s worth but until they fix their ****, I don't recommend buying this game. Wait a year or so.
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bloody_sunday
(@bloody_sunday77) reported
@playnewworld Gave up #Newworld about 2 months ago.Constant bugs,constant one-step-forward-two-steps-back,constant very strong impression it's still in beta.Endgame as exciting as watching paint dry.Atrocious customer service. Save ur money&try something else,or see where it is a year from now
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Bruce McGonigal
(@bruce_mcgonigal) reported
@playnewworld The game was broken at launch with chronic issues, every patch not addressed. I bought the deluxe version and never play it anymore due to the frustration. I would not recommend this game to anyone & I will probably never gamble on an Amazon game again. $60 before taxes for junk
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Dabzsy
(@dabszy) reported
@Diivil92 @Leer09737525 @playnewworld PvP isn’t wars is a broken mess
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resdilmen
(@resdilmen) reported
@playnewworld When will you give a solution to people having a lag issue? There are people who have worse systems and internet than me but play smoothly. I cannot find any solution by the steam community also? Who will be giving the needed support?
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Sigyn
(@SigynX1) reported
@playnewworld I am loving this game but ran into an issue today... I'm not receiving achievements and titles anymore. (I was yesterday.) The entire achievements screen is blank. Tried verifying integrity of Steam files but didn't work. How can I fix and will I get all of them after it's fixed?
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DZM
(@DZMorris) reported
@playnewworld For the lag to go away
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Shark Biscuit⚰️⚰️
(@xAtomic_Alienx) reported
@Thrill_l_Am @OPxLEGENDARY @playnewworld I’m also not sure how they would fix that.
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SilvaDaBarber
(@SilvaMandy1) reported
Decided to go back to @playnewworld and I was having fun but now I'm out of azoth and there's a glitch that doesn't show any corruption portals on the map....**** man GET YOUR **** TOGETHER.....
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HecticGerva
(@GervaRod88) reported
@playnewworld Hoping that the Bugs are fixed in the chat and VIA the in game Voice chat when the player invites for PVP PVE. last week or so its been bugged where we have to go back to menu then back in the game to fix it. Sometimes chat stops as well.
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Rantabulus
(@RantAbulus) reported
Remove Ice Gauntlet, Void Gauntlet from the game or actually balance them. Makes no sense when a G.Axe Reap is only a .30sec ensnare and VG is 3 secs. Takes way more skill to actually play an Axe than a VG. Balance the game. Range + mobility builds are broken. @playnewworld
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Persian
(@Persian_Ent) reported
@playnewworld are you gonna fix this running bug??
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Mike
(@EQN_13) reported
@playnewworld lol like that will help this broken game … clueless game companies ….
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⚒HMRS⚒OPxLEGENDARY #BLM
(@OPxLEGENDARY) reported
@playnewworld Nah , i think you should give me back 100% of what i purchased on your game, since you just push content out and refuse to fix your game.
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Ronni
(@Heron_Ocampo) reported
@Evadooker @playnewworld @Spotify That is a very broad statement saying everything is broken bud
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Gabe Landerson
(@GameOnRodney) reported
@playnewworld Yo - servers down?
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Emily Frost
(@BckWaterOvrFlow) reported
@Diivil92 @Leer09737525 @playnewworld Wrong. Every patch has had a bug list longer than the last and every single patch has started with the line "focused on fixing issues that arose from our (last) update." They made farming wood harder for no reason. They made farming gear harder for no reason.
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Thrill_I_Am
(@Thrill_l_Am) reported
@OPxLEGENDARY @xAtomic_Alienx @playnewworld What are sone major issues you've rub I ti the kast few weeks you think they should address?
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Milton Yeoh
(@MiltonYeoh) reported
@playnewworld Fix the dam bug .. game is broken pvp r broken every new patch break the game even more
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Bsaint
(@itsBsaint) reported
Playing @playnewworld til' 7 in the morning really hits different. I really want to continue but have to sleep, going again in a few hours! I have a problem...