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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Pheshboi
(@KronicReliefttv) reported
@playnewworld 1 hour penalty re enabled is ridiculous, why is the penalty double the time it would take for me to complete any opr? It was disabled for a reason, your leaderboards wont change how many times people crash out. 10 minutes tops
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Roro :)
(@roro2759) reported
@NaderVonShlauss @playnewworld Every update they do mistakes. They change what they shouldn't change and they improve and add things nonsense to the game while bugs are there to fix and they don't work for fix it. Well, I'm tired of waiting and they're killing the game or they already did.
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Mr. Worldwide
(@JacksonB017) reported
@KronicReliefttv @playnewworld It was disabled because if you pressed “N”, you’d crash. That was fixed so now they re-enabled the penalty.
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martyseppy1552
(@martyseppy1552) reported
@playnewworld @LostTribeGG I did not. Steam didn't update patch right. Need to reinstall to fix the issues I was having
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FallenVXZ
(@2kfallen) reported
@playnewworld PLS ARENA REWARDS AND FIX BOW HITBOX MY ARROWS DONT HIT WHEN THEY SHOULD
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p s Y
(@esquerdossauro) reported
@playnewworld Jesis Christ. Literally no one gives a f*ck atm about that. The game right now is completely broken due how ridiculously OP are Greatsword and Musket. Theres NO FUN to play until it get fixed. Its taking too long and ppl is quitting cuz that. WAKE UP
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Charchar
(@Charchar10101) reported
@playnewworld Can you fking fix Castrum on Seer!
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Steven
(@Icemanfity6) reported
@balboquax @playnewworld I want to as well, I really enjoyed my time there. The repetition and inventory management got to me, though. I had trouble getting around that
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Snow_is_Unreal
(@jethom01) reported
@playnewworld I would Love to stop 🛑 jumping over Chest after you loot them. It’s annoying. It feels stupid and makes the game not enjoyable. Also fix the bobble head animals. I feel im playing a dumb game.
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CRYPTIDtv
(@CRYPTIDtv) reported
@playnewworld i9 10900k, 10 gb 3080, running an absolute unit of a rig, and I only get 30 fps in wars. D tier game engine and development. No wonder your next MMO is going to be on UE5. So pissed right now. Fix your damn game.
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друг
(@sloppyflapz) reported
@playnewworld Can you also fix the problem with reporting in outpost and then not being able to respawn, which then in turn leads to a ban from opr? is this to stop reporting? had it twice tonight, so am unable to play the only part worth playing at end game :/
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ThatoneRanger
(@OVVargStrider) reported
@playnewworld Absolutely no one cares about Leaderboards. How about you guys address the issues that have plagued your game since launch?
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John Doe
(@PuyoFanatic) reported
@playnewworld Remove automated bans! The customer service team is a joke!!!!!!!!!!
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Horrlockz
(@Horrlockz) reported
@playnewworld Does the door send out multiple tracer doors that aren't actual doors but look like doors so everything thinks you're exploidooring but it's just a bug the dev team won't fix?
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Steve
(@steve_dahm) reported
@playnewworld 5% of the people wanted leaderboards and you all spent weeks making this.. no one wants it. Spend time fixing the bugs and all the nodes not working for gods sake
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Josh Jager
(@iSuhBruh) reported
@playnewworld It's Feb 7th and Leaderboards is NOT live. can you fix?
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Lonz
(@theonlyl0nzy) reported
@Jamo18791 @playnewworld Time to play is the problem lol
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DatBoyLoy
(@ChrisLoy93) reported
@playnewworld Fix the damn leaderboards. Nothing gets tracked for opr. Haven’t had my kills count since my first opr match when the update dropped
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RileyX
(@RileyX87177914) reported
@playnewworld it is 6.30PM UTC and 10.30AM PT time right now. wheres the error ?
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16BitNitWit
(@16BitNitWit) reported
@playnewworld Removed a total of 28 Sarcophagi and Large Chests throughout Brimstone Sands to address global economy concerns? I play solo a lot and now the problem for me is my solo run to try to get a couple gear score bumps (fingers crossed) is not worth my time.
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x
(@Kzzzhu1) reported
@playnewworld Do something! I love the game but I don't even want to login anymore. There's no new stuff, there's no news or something to wait for. Your item shop is a shame with the same skins for weeks when other games change it weekly at least or daily like fortnite. Promote your game
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Alex Firlit
(@firlitking) reported
@playnewworld Please stop with the garbage skins, give us some assassin/ mid-evil/ viking looking skins and they will sell. But before that please fix the game
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Adelina Ryhal
(@AdelinaRyhal) reported
@playnewworld @primegaming I think everyone needs to chill, and stop tearing down the software development team attempting to do their best. Things can not be fixed over night and it is along process to fix the most simplest of issues. Constructive criticism is all that is needed.
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patrick mason
(@patrickmason978) reported
@playnewworld pvp and crafting is still horrendous, fix that **** already jesus. OPR is the biggest joke
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Bublegumz
(@yosaNbublegumm) reported
@frmthl @playnewworld they should fix the bugs first, cause it always came when new patch come
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Cam
(@_CamGG) reported
@playnewworld guys just full stop everything else and fix the game please 😭
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Duelist
(@Floola_64) reported
@balboquax @playnewworld My problem is once you hit lvl 60 there's nothing.
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Jason Daniels
(@Jaysinrd) reported
@HogwartsLegacy_ Day one was great but since then I’ve had a lot of stuttering and lag issues, issues I never have with @Warcraft or @playnewworld. I’ve dropped settings and raytracing but issues still persist. Bout to try reinstalling but see lots having same issues so might wait on patch
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Harry
(@Harry02316364) reported
@playnewworld I can respect what AGS is doing, and I get it. But bringing out Leaderboards now was not a good move when there are more pressing issues going on in the game, especially content being dry and broken mutations like Frenzied II (cheap mech and doesn't fit with a quality game).
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Krenym
(@KrenymYT) reported
@playnewworld @Tetshui This "feedback" has been given to you time and time again. The issue is not the feedback. The issue is you choose to ignore it and keep churning these terrible skins out. I want to give you my cash, but you seem to not want it 🤷