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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@Chynes101) reported
@dev_katyk @playnewworld You guys need to do fresh start servers- would legit bring a lot of people to game and re-invigorate long time players who got screwed by wealth inequality issues on day 1
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Andy
(@AndyNicolaides) reported
@playnewworld I know it’s not the top (or anywhere on) your priority list, but do you know if there may be any updated Steam Deck support coming at all? It works but many people (including me) have issues with it allowing us to get into the game on certain wifi networks.
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anton lestrange
(@huge_mclarge) reported
@Eastcoast_Scott @almeidagu599 @playnewworld do we have to pay to transfer to the new servers? because if so that's bs - I'm not giving ags $15 to move to a new server w potentially the same queue issues. they never should have merged as many as they did in the first place
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Wilson Yusuf
(@yusuf_bluez) reported
@CarlCjenkz @playnewworld It might be a glitch in the server..I suggest you send a message to ASTROCODES_ on Instagram. He is an EX DEV guy who helped me recover my account . Hit him up and recover your banned account
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Mike Burdette
(@_ginger_is_me) reported
When your quest won’t update you reset then get stuck in another 30 min login que @amazon @playnewworld #newworld
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Majestic Gaming
(@DigitalXMarine) reported
@DeltaDontSwim @playnewworld I just started playing the game and at first I wasn’t having issues. Then last night I hit a queue like that and just logged off to play something else. I’ve been enjoying it so far but not sitting through that. To much good stuff to be playing
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Eleccytronics
(@eleccytronics) reported
@playnewworld Been playing since launch so I have free transfers to move to FAE but my friends have paid to transfer then got merged a week later onto Nysa (lots of lag now) and now some are asked to move to FAE and pay again because of AGS mistakes.
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IrishWomanH
(@IrishWomanH) reported
@playnewworld Is anyone else getting Lag Detected and it’s not a wifi issue just when you’re playing @playnewworld ? Kind of annoying being kicked and having to que with 100s of players again…
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EastcoastScott
(@Eastcoast_Scott) reported
@keigg @almeidagu599 @playnewworld The issue with rasing the server cap is not only about availability of resources, it is also about lag, and if the servers can handle the traffic. A load increase is much greater adding 200 to 2200, than it is for adding 200 to 2000. It is not linear.
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EvilScotsman0
(@EvilScotsman0) reported
@playnewworld Latest hotfix seems to have broken the game for linux users. The game starts, go to launch into a server and the game instantly crashes (Tried a fresh install, same thing). Works fine on Windows - Server EU Central - Fae
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Rocknbeers_
(@Rocknbeers_) reported
from
Sydney, State of New South Wales
@playnewworld Hi team, thanks for the efforts but the lag is turning unbearable. Not sure if increasing pop helps, rather have another sv (Australia region) even if it means having to merge again in the future in case pops go down (hopefully not)
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Evan
(@evanluls) reported
@tuna_sassy @playnewworld Yeah I’m pretty sure shortly after the issue happened last fall.
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Paolo Guion
(@Dragonpaint_it) reported
@4ColorCrack @playnewworld They have merged 11 servers the 22 of July in Europe, now they are opening some new for the new people coming back. Every time they merge or split servers companies lose all the conquest and have problems to rejoin all the people so players quit the game. That's bad planning
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SKYNYRD
(@SKYNYRD_DSG) reported
@playnewworld Please fix the fast travel bug. Sometimes when you try to fast travel it fails then you cant use it again till you relog. With the current queues on NA east you cant relog and cant ever port anywhere.
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João Matos
(@JooMato72278538) reported
@playnewworld Fix the expeditions guys, people are trying to do some for quests and its bugged.
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DeltaDontSwim
(@DeltaDontSwim) reported
@DigitalXMarine @playnewworld Yeah. I'm afraid that we're going to run into the same issues we had at launch. That's pretty disappointing considering a ton of players are returning after giving up back then.
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Casper
(@Casper_X_X_X) reported
@dev_katyk @playnewworld @dev_katyk Really nice with new servers for people to play on I still see an issue in the way transfers work for example there are 2000 in the queue on Nysa those people are prob returning people but they can't transfer before they get into the game and suggested time is 4hours+-
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SassyTuna
(@tuna_sassy) reported
@evanluls @playnewworld Did they ever fix the problem with burning up GPU’s?
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Carol Pelu | NeutronDev.com
(@pelu_carol) reported
@playnewworld The lag fest on Abaton is real. The server goes down or there is high latency whenever is full capped and a War is ongoing. This makes the game unplayable for everyone on the server. When will you address this issue?
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Tzunny
(@TzunnyNIB) reported
@playnewworld Add pls as well Fresh Servers without the possibility to transfer to them! And 1year from anniversary, we have no event?!? Least give free transfer tokens, and fix the transfer, atm need wait in queue hours to actually can transfer, so dumb...
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Salzbecken
(@salzbecken) reported
@playnewworld bring 4 or more Server to EU so No Quetime for all and all can play this game. and fix the Server FEA its Again Down! thats Realy bad for a Company Like Amazon Games....
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Max.stpn
(@MaxStpn) reported
@Rocknbeers_ @playnewworld I’m not lagging, High quality 24/7, FOV 70 Graphics card: Rtx 3070 Cpu: ryzen 5 5600X Ram: 32 gb
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Halvar 🍺
(@ItsHalvar) reported
@loreReporter @playnewworld This..... The separation of the playerbase is one of the big killers of the game. but i think it's too much work for them to do and it's easier to just add servers. who knows, maybe they'll listen and make fix bigger servers or ignore it again and watch the game die a 2nd time
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anton lestrange
(@huge_mclarge) reported
@Eastcoast_Scott @playnewworld my point is we should not have to pay to transfer to a new server when ags closed/merged too many previously. if they don't merge 7/8 of the US East servers this problem doesn't happen and they're not scrambling to open new ones.
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Kuscheldrache
(@Kuscheldrache) reported
@loreReporter @playnewworld The problem with increased server capacity is that there are only so many ressources you can farm on a server and you already see the strain at 2200 nevermind 250. The world is to small for higher server numbers
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James Kam
(@Kingjames13D) reported
@playnewworld Can you fix the issue of the game crashing on startup? Bought it and had it working for 2 days then stopped.
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EastcoastScott
(@Eastcoast_Scott) reported
@TheShapeOG @almeidagu599 @playnewworld Not just gatherers, but the higher the pop, the greater the strain on the server and it is an exponential relationship. Which would mean more lag, among other issues.
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Pedro305
(@mmapedroalfonso) reported
@Ooooitsapanda @playnewworld Also I’m not sure if you pay attention on shell companies ruined for new players experience. Either revamp entirely shell company or new server without server transfers. Shell company is a big problem right now. And the devs are aware of that since they mentioned on YouTube.
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Dean Hein
(@DAHein) reported
@Emfozz @playnewworld Same issue
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guildwarsboy
(@guildwarsboy) reported
@playnewworld This is gonna be a problem in the future that I hope you're already planning for, making more servers will usually just result in dead servers long term