New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/16/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Azerox050 Azerox (@Azerox050) reported

    @playnewworld You beter fix the Legendary crafting materials in the upcoming update (Etched Handguard, Empowered Counterbalance) or im putting this game on the shelve and will never look back.

  • rob_hackett R. (@rob_hackett) reported

    @playnewworld Everyone complaining and moaning. They're fixing the issue. Calm ******** down.

  • ArcticPenguino ArcticPenguino Twitch (@ArcticPenguino) reported

    i like how @playnewworld tries so hard to fix economical balancing for worlds but doesn't fix the hatchet bug enabling players to over farm elite areas without even needing more than 3 people to instantly kill bosses.. dumb af

  • dazzoboy Dazz Waring (@dazzoboy) reported

    @HornpubO @Brandon96061217 @playnewworld Not even close to the same, literally every MMO starts out like this. I remember when WOW first started and they had these issues but it took a lot longer to fix because it was basically the only MMO people played at the time.

  • SenseiSteeltail Revenant Kitsune (@SenseiSteeltail) reported

    @playnewworld I appreciate that you all are working to fix this stuff as fast as you can. I am also sorry that you have to listen to us complain so much but as much as all these bugs irritate and annoy me I do enjoy this game

  • Franjvy Fran (@Franjvy) reported

    @TriadforLife @playnewworld One:3k pc should be enoug. Two: full storage because I cant sell or trade because of market disabled. Three: heavy because market disable and full storages, need to travel full inventory or just throw my items to the floor. Four: economy broken because they didnt know how to 1/2

  • jandeboi jandeboi (@jandeboi) reported

    @playnewworld Reported a guy linking pictures to chatbox and the code to crash the game and the dude is still playing.

  • akodalive akoda (@akodalive) reported

    @CallumBotDev I expected Amazon Games to put some experienced devs for @playnewworld. It's like you're putting students there after their first day of uni. I'm sorry but if your fix is checking for the size attribute expecting it to be the solution I don't expect much of you.

  • dystanz619 Dystanz | Andy (@dystanz619) reported

    @playnewworld Could you provide us a list with the new bugs you guys implemented? Since its an ags tradition to fix some bugs and get more in with every update it would be good ti know if its worth to login today . Ty

  • BagelBackpack Marc (@BagelBackpack) reported

    @praveenram1983 @playnewworld So far every bug fix downtime brought new bugs while keeping most of what they wanted to fix broken I mean they do make some progress but it feels like the game should’ve been postponed till like March 2022 lol

  • Un45aken Un45aken (@Un45aken) reported

    @kristoferneil1 @MikeHarris757 @playnewworld To break the hatchet, all you have to do is use the hatchet lol... I can't blame players for using a weapon many been using. The macros on machine gun staffs are the one I got a big issue with. I just hope the fix doesn't mess up legitimate animation canceling on my firestaff.

  • betwixtthebuns BetwixtTheBuns (@betwixtthebuns) reported

    @vandarsin @playnewworld I’m saying maybe having all the people in a lag fest on a single point isn’t the best for the game, but if you have any better ideas I’d love to hear them

  • Mind_Punch MindPunch (@Mind_Punch) reported

    @Osryn @playnewworld Reeeee, fix my game. Reeeee, they're fixing my game. You people are nuts.

  • RavyniaGaming Ravynia ❤💜💙 BroadcastHer Awards Nominee (@RavyniaGaming) reported

    @DA2Z5 @playnewworld Believe me, I appreciate them fixing the money issue. Not being able to buy stuff yesterday sucks. I just wish they had given us a little more notice and maybe not shut down during peak times. This is a suggestion from someone who loves the game, not a hate message.

  • Georgianst_gl Stef Georgian (@Georgianst_gl) reported

    @playnewworld Not so great...too many issues at this point

  • Vertos1132 Dariusz (@Vertos1132) reported

    @playnewworld fix this game please

  • heck_balazs Heck Balázs (@heck_balazs) reported

    @playnewworld Fix fire/ice ty

  • RockSoloTV RockSolo (@RockSoloTV) reported

    @playnewworld please fix the ice g

  • izabalshots Fernando Aguirizábal (@izabalshots) reported

    @playnewworld hachet acumulates buff of Enemies and dont lose never. The two handed hachet mantein velocity buff in the time too. We lose our territory in a war where enemie use the hachet bug all players, healers anda ranged todo. Please fix it.

  • bigdoble big Doble (@bigdoble) reported

    @playnewworld needs to fix the hatchet -.- please !!! #NewWorld

  • xXSwanyXx swan (@xXSwanyXx) reported

    @playnewworld Keep up the good work. People complain the game is broke but then also cry when servers are down..how do they expect u to fix things lol.

  • toastmalone_14 ToastMalone14 (@toastmalone_14) reported

    @BagelBackpack @FKN_unlucky @playnewworld What's broken now?

  • Franjvy Fran (@Franjvy) reported

    @TriadforLife @playnewworld Manage it, if cheaters help to break it, their fault too, not mine. Five: y crash 50% of expeditions, and its not only me. Six: I hve played other mmos for years. This is worst release ive played.

  • aPrimOrange aPrimitiveOrange (@aPrimOrange) reported

    @Mr_Juise @playnewworld Perhaps if you worked on an engine like lumber yard, and have bad management that doesn't know what it's doing youde be talking differently, and if you've mostly " seen people telling to fix bugs" then you've seen nothing, and those are not the people im talking about.

  • jandeboi jandeboi (@jandeboi) reported

    @playnewworld I dont mind the glitches and other bugs like ice staff, hatchet, bugged quests. Its an MMO after all. But when it comes to duping stuff that can break games economy or people linking Html-code to crash game, thats where AGS need to permaban faster....

  • Sogilv Stevo (@Sogilv) reported

    @Brandon96061217 @playnewworld What a dumb comment. So because people are upset that they paid for a product that has many issues, and the devs seem to keep adding new issues. These people must be animal abusers and beat there wifes? **** right off shill

  • theendlessdrone Harrison Bergeron (@theendlessdrone) reported

    @playnewworld any idea why Im getting a "No product information" error?

  • Bazinga_1986 illumiTriX (@Bazinga_1986) reported

    @GrizzzIybearzz @Franjvy @playnewworld why should it be better? its complett okay to say whats broken atm in the game... and sadly he is not complett wrong

  • aliiccann Ali Can (@aliiccann) reported

    @playnewworld Ice storm not hitting fix it guys..

  • faisalx120 faisalx1 (@faisalx120) reported

    @DexxonGaming @playnewworld @Al_orv Same issue here , I chose NA east cuz it was closer to my EU friends and now most of them quit cuz of the bugs and I can’t transfer to NA West..