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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Condomise
(@Condomise1) reported
@playnewworld I don't want to do the queue again if your game crash, just put something to solve the problem, increase your server cap and resolve all the bug that need a game restart to solve them
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Daniel Midgett
(@DanMidgett) reported
@getvindictive @playnewworld Getting Lag Detected every 10min or less of playing even for a new character in a new world and sometimes during the intro itself even on brand new OS install & updated recommended drivers from NW. Using same ISP working for another living close. Haven’t been able to play 😭
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Dougal BlackBeard
(@ElCaosReptante_) reported
It's a fail that if I have to do a quick relog to the characters screen because something in the interface gets bugged I have to queue again with +1k people to rejoin just because I logged out 10 seconds to fix it. Maybe you want to do something with those issues, @playnewworld
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Merouac
(@Merouac_) reported
@playnewworld when will you fix amrine? 6 days of MSQ block is unacceptable.
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Alchy
(@Alchyzs) reported
@playnewworld How about you fix "lag detected" error.
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In the clouds.
(@CloudyGeezy) reported
@playnewworld FIX BIGGER SERVERS
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Bixsato
(@bixsato) reported
@DOT_17 @JeffBezos @playnewworld The reason is called hype you ultra brain hahahaahha I don't have to be smart to see problems with the game but if you want to out you as less smart that's ok 👌 I mean did You talk about one problem i already mentioned no but what should I say your are right right?
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Dan Robins
(@roxyrocco2014) reported
@playnewworld This is a game developer issue, not a player issue dummies Fix your game
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Victor
(@Victorjulo) reported
@playnewworld Lag Detected
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Azeriath
(@Azeriath) reported
@Brick_houze @playnewworld Yeah US seems good now. EU seems to have more issues still
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Droopy
(@Droopy1943) reported
Logged on this morning @playnewworld after an hour got "lag detected". Kicked me out when I came back progress from today was gone and I cannot move. I've tried Unstuck, traveling, recalling too inn. Still saying Lag detected and when I travel just loads infinitely.
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INoScopedJFK
(@INoScopedJFK14) reported
@playnewworld How about fix the exploit of 17% influence with 1 run? It’s literally destroying the game. Put a faction in conflict within 30 mins.
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Roberto
(@Roby_F87) reported
@playnewworld It's since the launch of the game I can't get into the game! Endless queues and continuous disconnection errors (ticket expired...). It's been 6 days! Move on and fix the servers!!
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DrunKev🍺
(@RealDrunKev) reported
@aHPoze @playnewworld But by no means is it easy once you've already got the rendering pipeline done and everything is built on top of it. They would have to set weird limits and delays in there as a bandaid fix for the faulty hardware or something of the sort whike will just reduce fps artifically
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Julia
(@Julia_CaSsian) reported
@playnewworld You really, really, really should put a grace period too for when you crash, not just this. Its crazy that if you disconnect and reconnect within a minute you get back in a 12 hours queue
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Filip Ryder
(@Filip_Ryder) reported
@playnewworld are you guys working on a fix for the "lag detected problem"? I'm on 14 ping and keep getting it...
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GearTheOrc
(@GearTheOrc) reported
@playnewworld AFK people are not the issue is the time we wait to get into the game, and somtimes when we wait hours it drops is from Q saying there's an issue.
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BoBa
(@BoBadas231) reported
@playnewworld Any fixes coming soon to the lag detected bug?
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Rakshasa
(@RakshasaaR) reported
@playnewworld Was excited to play with my friends, but since I can't create a character of their server, I just ordered a refund. What a terrible way to adress server problems.
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Michael Hernadt
(@israphelhunter1) reported
@playnewworld Can you fix kibu server. Dungeons dont let you in and nobody can progress main story
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joanne
(@joanne_x8) reported
love crashing for nor eason and having to jump into a 450 queue just for a random error to come up n have to go into a 700 queue. The game has been out almost a week and this is the first time ive experienced crashes. fix ur game. @playnewworld
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Dinis Silva
(@dinisskizee) reported
@playnewworld > Remove Servers > Create a global server > To prevent overpopulation, and resource problems, you could implement a system similar to dimensions that would redirect the player to a dimension (with a maximum of 2k players (still in the same server)).
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Kallisti
(@Kallistisbough) reported
@2OC4Newgaim @playnewworld It's a beautiful location...too bad it's bugged. I'm sure they will fix this over the next month 🤞
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Максим
(@5ksqiA2fqidTLdU) reported
@playnewworld Could you please fix Amrine Expedition? Door doesnt work
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KKINALI_TV
(@kKinali_TV) reported
@playnewworld We're already 5 friends who stopped playing until you fix your 💩. For a trillion $ company, talking about how important NW is to them, you don't prioritize it enough. We may return if a fix is here soon, otherwise not. Not a threat, just how many feel I'm sure.
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PunjunKenobi
(@KenobiPunjun) reported
@playnewworld @playnewworld do yall or anyone know how to fix the Timed out while waiting for server to spawn to the player error, i got kicked for afk and cannot join back for quite some time now.
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Simon Blyth
(@SimmoDaYido) reported
@playnewworld The real problem is people still login and support the game, everyone needs to give this game negative reviews and force them to fix this absolute **** show of a launch and support after a week and no fix is a joke.
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Bora Yagimli
(@BoraYagimli) reported
@AustralianBl00d @playnewworld Dang, thought it was better for Aussies. Hoping it gets better soon cause I have like no lag on ff14 and I’m connected to European servers which are way further.
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Tenz Vi
(@TenzVi) reported
@playnewworld please fix GPU issues with your game litterally the only game that does any of this...
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Benzoato De Potasio
(@BenzoDePotasio) reported
@playnewworld This feature left some of our friends outside. We managed to build a company during the betas, a lovely group of 50 people, but only 30 where able to create a character. The rest couldn't even login to the game or ended up playing alone in a different server.