New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/27/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AmerikanInfadel AmerikanInfadel (@AmerikanInfadel) reported

    @playnewworld why do I keep getting an error message after waiting though a queue till it’s my time(position 1) only to never make it into the game and get forced into ANOTHER queue?

  • phowell312 Patrick Howell (@phowell312) reported

    @playnewworld there is absolutely horrible in game lag in instances on the Nolandia server - the intro tutorial and Armine are nearly unplayable

  • JRozeTV JRoze (@JRozeTV) reported

    I’ve spent a total of 3 hours waiting in queue just for my game to crash as soon as I make it through and have to restart all over again in queue. Fun stuff @playnewworld

  • Hastes Haste (@Hastes) reported

    @playnewworld perma dead and theres nothing i can do, cant respawn and forums says there is no fix by restarting? am I really going to have to 2 hour queue to not even be able to fix this, please reply and send a gm to fix i cannot play the game

  • Honey_Druid HoneyDruid (@Honey_Druid) reported

    @playnewworld 419 queue taking over an hour. The problem is server capacity at this point, not AFKers. Get those transfers moving!

  • r3ychel reychel ♡ (@r3ychel) reported

    @playnewworld hi... so um.. i somehow like lag glitched inside of a rock and relogging didn't work. please help. 🥺

  • ZFYuki UnrealYuki (@ZFYuki) reported

    So people where thinking that players where abusing an exploit in @playnewworld who throw areas into conflict in seconds, only for a Dev to confirm it was working as intended, The issue at the moment is that it can take 11 min people 20 mins to throw a territory into conflict

  • Noodle4K Ollie (@Noodle4K) reported

    @playnewworld You gonna fix Armine Excavation desync yet? It's been unplayable since Friday on most servers. Impossible to beat without being grossly over levelled

  • thechubbypizza g59 (@thechubbypizza) reported

    @playnewworld gotta love sitting in queue for 5 hours to play for 20 minutes only to crash and go back to the 6 hr queue!!! yall are doing great!

  • Phantomstrk Phantomstrk (@Phantomstrk) reported

    Hey @playnewworld can we have a disconnect grace period where we can reconnect without waiting in the queue. It sucks when the UI bugs out or the client crashes only to have to wait 4 hours to get back in.

  • LunarGincrest Lunar silvercrest (@LunarGincrest) reported

    @playnewworld Nice fix but a little late. How about a character transfer service? Rather go to a low population servers than stay at my server that went from medium to high over the weekend.

  • rinodeg ArcSpark07 (@rinodeg) reported

    anyone have a problem with #PlayNewWorld it keeps crashing every 5 mins when I started the game. I mean it literally crashed my PC. I checked the forums. I followed everything it supposed to be. Really want to play New World. If I cant find a solution. I might have to refund it

  • BradleyMackill2 XenoXL (@BradleyMackill2) reported

    @playnewworld I was wonder when you guys are gonna fix the laggy *** expeditions. There to the point where I can't even progress through the story. Fix your game

  • pxl2d PXL2d (@pxl2d) reported

    @1BigBore @playnewworld It's a warning message you get if you leave the corruption area event, it's supposed to disappear but it appears randomly even when i'm not close to it, relogging fix it temporarly but queues make just rather live with till the next day.

  • NostreTweets Thomas (Nostre) (@NostreTweets) reported

    @xiaolinstyle @MrYabrevo @playnewworld Brother, we all have a part to play in this. Developer & Player. Like many people have said, yes, it's not the main problem but AFKers add to the problem. Thats a huge deal. Small or not. We all need to work together to fix this & and stop bitching at eachother. Right?

  • TheRealMunga Brice (@TheRealMunga) reported

    @GUNNAROptiks @playnewworld Too bad my queue has been broken for 2 days.

  • xiaolinstyle Garbage fr8ter pilot (@xiaolinstyle) reported

    @MrYabrevo @NostreTweets @playnewworld Your anger is entirely misplaced. Amazon is the problem here not the players.

  • SWE_Motorizer SWE_Motorizer (@SWE_Motorizer) reported

    @BajheeraWoW @playnewworld @LegionAth Just waiting for servers to work honestly. Disconnects & lag detected...

  • JerryAllen1991 Jerry (@JerryAllen1991) reported

    @ConnorJGump @playnewworld What lag

  • hmier Helios Mier (@hmier) reported

    @_Lanababy @playnewworld the queue issue is ridiculous. I already rerrolled into a new low pop server and now is at 2k queue again. already have lot of time on this toon and dont want to re-roll again >:(

  • ConnorJGump Connor (@ConnorJGump) reported

    Yo @playnewworld can we PLEASE fix the lag in Amrine Expedition. It is literally unplayable and has been for DAYS.

  • sjohns6121 Scott (@sjohns6121) reported

    @playnewworld First you ask us to go to low pop servers while you fix the queue. Then you lock the servers our friends are on and say nothing to assure us that we will get to play with them. How about reassuring us that we will be able to transfer into those servers later as you implied.

  • Itz_Milkyy MILKY (@Itz_Milkyy) reported

    HEY @playnewworld..... 2 WORDS! CRASH PROTECTION CRASH PROTECTION

  • ItzMillerTimeTV Ian (@ItzMillerTimeTV) reported

    @playnewworld we just had war last night and a lot of people weren’t able to teleport to the war camp, they were stuck on the loading screen. Is this a known problem and is it being worked on?

  • TatoThePotato Tato (@TatoThePotato) reported

    @playnewworld any word on the first patch coming? Got lots of issues with ice gauntlet having major hit detection, ice storm going away on wep switch with punishing storm perk.

  • francomas777 Franco Masinello (@francomas777) reported

    @playnewworld imagine having a disconnect timer so ppl wouldnt have to do that stuff smh......... fix your game before banning ppl

  • AntonniMcF Antonni (@AntonniMcF) reported

    @playnewworld When is there going to be a fix for the lag within expeditions? Currently on day 4 without any hint of improvement?

  • mr30below Mr30below (@mr30below) reported

    @Kephrii @playnewworld Crazy...the same issue we were talking about in Closed Alpha and Beta shows its face again. RIP to anyone who didnt know.

  • Kennyx42282788 Kennyx (@Kennyx42282788) reported

    @playnewworld you need to fix the fact that if the game crashes it puts you back in a never ending queue...at least give some minutes to those who's game crashes to get back in.. It already crashed 3 times today and I literally played 30 minutes out of 17 hours in the queue.. frustrating

  • HehatemeJ HeHateMe Picksix Jr (@HehatemeJ) reported

    @playnewworld fix your bullshit already why is there still a queue almost a week after launch? Either launch new servers on every cluster or ******* open them up already