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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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gifty
(@giftzwergg) reported
@Faders_ @playnewworld Its not even that bad wait until you get a connection error or a failed queue message and you Need to wait all over again
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TheStudioBears
(@TheStudioBears) reported
@playnewworld Waiting in queue for 4 hrs to get an internal server error is ridiculous and a disservice to your clients. Unrealistic
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Henrique
(@HenriqSamp) reported
@playnewworld It has SA server where Dungeon is COMPLETELY BROKEN! Tidy up, please.
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TheMechanic
(@TheMechanicTV) reported
@playnewworld Any plans to fix the connectiom error bug??
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David Pineda
(@W__strife) reported
@playnewworld imagine to wait in aeaea server for 1h30 and then get a log in error…. 1000k queue **** this
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TheMechanic
(@TheMechanicTV) reported
@playnewworld any plans to fix the commection error?? Just sat through my queue to join, got the error and now i get to do it all over again.... 😡😡
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👽 Rhodes 👽
(@Rhodes_Corpus) reported
@playnewworld Trying to be low NaCl but "forget about the character you got to 20 yesterday just make a new one on another server" isn't a fix. Love the game and I know new launches have hiccups but cmon. That being said looking forward to hopefully playing this weekend.
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AltoonaScott
(@AltoonaScott) reported
@playnewworld I have created 4 character on US servers, because of massive queues. I cant create anymore and cant get in. I waited and I get an error before I make it in. We need transfers, server pop increases. Streamers seem to not have problems. New World, dead in the water!
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Heero Yuy
(@Heero180) reported
@playnewworld I asked so many times to fix the musket sights and they ignored it completely, with this sight I can't see the target correctly Will I have to find the sight image file and fix it for me?!
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Broosh
(@Brooshie) reported
@Focalmicrobe @heyitsaaron @playnewworld The fact that they don't have something in place to give you priority if you get disconnected, errors, lose connection temporarily, etc is ******* amazing. How can you screw up that bad?
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Chris
(@CauT1oN) reported
@Diamattiss @playnewworld I just did a few minutes ago, just said lag detected and kicked me
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Edgardo Lamas
(@edgardo4415) reported
@playnewworld Can you please fix the immortal bug and dungeons not working and being ******* desynced with invisible mobs?? Thanks in advance dev team
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Jackson
(@Jacksonlong22) reported
@playnewworld is there anything being done about the “Error failed to join play sessions” that I get after waiting 2.5 hours from 1900 people to 200 and lose my spot in que?
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TheDiamondRanger#GoldenSun
(@DiamondRanger1) reported
@playnewworld Until then, why not try restarting the servers? Clean the server of all of those wall runners, acting as a bandaid to the issue until the previous things are fixed.
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Cody
(@rising117) reported
@playnewworld can you guys figure something out for server queues so I can play the ******* game? I have attempted to login twice today both times telling me it failed to log me in. Wtf is going on? I have spent 10 hours in queues, and have played a total of 3 hours.
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Toxely (commissions open)
(@toxely) reported
@playnewworld where are my marks of fortune? I got the edition with the 25k coins and they haven't shown up. Can't find anything about this issue
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therian
(@YAGUNNADIEKLOWN) reported
@playnewworld nothing worse then sitting in a 1700 queue for 3 hours. Get to 260 and I get a ******* error and it kicks me out I log right back in and I’m back to 1500. Fuuuuuuuuck you and ur mother
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InternalMalice
(@MaliceInternal) reported
@playnewworld fix your game pls. Just got kicked befrom a massive crash during one of the first wars, and now I gotta wait through 2k people again to get back in. Those who got kicked should have been allowed to reconnect back instead of getting kicked.
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YaBoiLight
(@Dalightnin) reported
@playnewworld Can you guys look into the Nunne Chaha Server? There is a God mode glitch from the first expedition, we can't complete it and after dying we lose the ability to die unless we drown, I wanna be able to progress but we can't even beat the expedition
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Ian Shalk
(@LimitZ_US) reported
@playnewworld FIX YOUR QUE TIMES U DELAYED 3 TIMES
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BongoDuck
(@trespasser543) reported
@playnewworld So this is wonderful for people just now joining us in the new world. This also changes nothing for people already dedicated to a server. Dominora is at 1600+ people in q and the error message means I’ve been in q for 4 hours. I now cannot play today due to work tomorrow.
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Buzlow
(@buzlow) reported
@playnewworld hey new world team...fix your game. I haven't been able to play since hitting level 4 launch day (of which I had the day off and couldn't use any of it playing this stupid game because your queue times are garbage and you dont seem to care)
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#Kevin
(@KevindeAquino_) reported
@playnewworld @playnewworld yo how can I get help with an in game issue!? My stuff disappeared! And no, I didn’t drop it
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Xiao Zhan Little Rabbit
(@XiaoZhanBaiTu) reported
@playnewworld i mean if you look at the queues most of them are below 2k so just add 2k or 3k onto of the server capacity then your problems will go away
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T.C. (Theresa) Dale
(@tc_dale) reported
I was hoping to play some @playnewworld with my friends. Started at queue 1380ish, got down to 700, booted out of queue due to an @@mm error, started over at 1780, got ALL THE WAY to #1. "Failed to join the login queue, please try again." Back to 1736. 4 hours wasted.
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David "Krofo" Lazzari
(@Krofo29) reported
@playnewworld I don't want any more worlds, I want to play with my friends on the same server. They add slots ... 4 hours trying to enter (position 2400 18.30pm) so that when I have to enter (22.30pm) it says "could not enter the login queue. Try again.". Try again and let me position 2955 ...
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Bodied
(@Cale_pug) reported
@playnewworld your telling me i spent $40 to sit in queue???? ive been in queue for over 4 hours and i so happen to dc right when i was 98 queue position, now i had to re queue and im all the way back to 717. Fix your servers, this experience is worse the wow classic re release.
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Tacopowner
(@baileymarieyee) reported
@playnewworld Been kicked from the queue 5 times now. Been waiting hours to get in. I was in the game for a bit until “lag was detected” and it removed me from the game completely. Such bullshit.
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Juan Pablo Uberti
(@vegetariantats) reported
@playnewworld Your long queue issue will be solved once you make the transfers available.
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Heero Yuy
(@Heero180) reported
@playnewworld I asked so many times to fix the musket sights and they ignored it completely, with this sight I can't see the target correctly