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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Faisal Septim
(@896aetas) reported
@Ash01190356 @playnewworld @SerMedieval same issue
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rocko
(@spookyrocko) reported
@creativem0dz @playnewworld same issue here @playnewworld
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NSG_NaPPy
(@NSG_NaPPy) reported
@iamKN568 @playnewworld @Steam_Support Same, had no issues before Steam update
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NSG_NaPPy
(@NSG_NaPPy) reported
@dmjiggy @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.
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arin
(@arinchad) reported
@playnewworld Getting an error to play in Steam from, I am
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MrDaSpookguiin👻🐧
(@MrDaPenguiin) reported
Getting that "must launch steam" error on @playnewworld to tired to figure this out...ill try again tomorrow ...
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BigKalob09
(@xFatAssassin) reported
@playnewworld @Steam I keep getting the error "steam must've running to play". I've reinstalled steam, new world. Verified files for the game what can I do to fix this?
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TheTrey
(@InsertProfile) reported
@NSG_NaPPy @playnewworld I think it has to do something with the latest update. hopefully they can fix this.
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NSG_NaPPy
(@NSG_NaPPy) reported
@TotalWattage @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.
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Frank
(@TheRetselm) reported
@creativem0dz @playnewworld same issue
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ShootingstarTM
(@StarfromDiscord) reported
@mitzipana @playnewworld It's an issue with any game that runs easy anti cheat after the update
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SlunkBucket
(@BucketSlunk) reported
@playnewworld Yo... Steam update is killing players ability to play. Can we get a fix for this asap, my whole discord server is unable to play the game.
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Matt
(@DocG589) reported
@Steam Is anything being done about all of us who are unable to play @playnewworld because of your update? When can we expect a fix? When can I expect to be compensated for not being able to play the game that I own because of you?
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Jake
(@Jake80383670) reported
@playnewworld Your game isn't working due to the steam update and the anti cheat software. Its impossible to log in. This needs to be fixed ASAP and shouldn't even be an issue. Relying on 3 servers for your game to run is ridiculous FYI.
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Devyn B
(@devynthedm) reported
@playnewworld Fix your game please! You can't even load in properly.
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shawnwsl
(@shawnwsl1) reported
@FuTuReChAsEr99 @playnewworld wait now i have a problem. in game it says connection error/ connection registration did not arrive in time: CalendarConnectedMSG lol wat
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NSG_NaPPy
(@NSG_NaPPy) reported
@InsertProfile @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.
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Deven Greenawalt
(@DevenSabertooth) reported
@playnewworld @SerMedieval cannot play the game due to EAC issue :(
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Antonio Sandoval
(@Brewsumn) reported
@playnewworld Unrecoverable ERROR??
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NSG_NaPPy
(@NSG_NaPPy) reported
@nekrosnana @Steam @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.
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Courtney Statler
(@WildSideC) reported
@playnewworld steam updated and now can't play. fix it please
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MadBadHated
(@TheFakeMadBad) reported
@playnewworld Easy Anti Cheat is blocking steam after an update. Any eta on a fix?
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Epsy
(@Epsy_) reported
Hey @Steam nice update. How I can’t even boot @playnewworld fix this I am an addict
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kaze
(@iemkaze) reported
@playnewworld @SerMedieval New issue: it says we must be signed in to play after the new steam update. Doesn’t let a bunch of players load the game.
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Connor 🐝🇻🇦
(@Shrimp_Tako_) reported
@titan_cosplay @playnewworld It happens with any game that has EAC. It’s a steam problem not New World
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Pagong
(@Pagongg) reported
@playnewworld Hey your game is broken cant launch the game. unrecoverable error **** Unistall and reinstall does nothing
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shawnwsl
(@shawnwsl1) reported
@playnewworld steam updated today i keep getting unrecoverable error steam must be running to play this game. and then it says untrusted system file. did all the verify integrity/ reinstall etc. nothing works... anyone has a solution???
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605
(@Hard2Pipe) reported
@playnewworld game doesnt launch EAC error after steam update
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Chris The Ruler
(@_EndOfTheTunnel) reported
@playnewworld fix your game for steam😤😤😤🤬🤬🤬🤬
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Thecandyman88
(@Thecandyman881) reported
@playnewworld @M0MFHVG5q4tvoJu Hey is the team aware of the game launch issues that just popped up with the steam update?