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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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lscamaro02
(@nick60073501) reported
@playnewworld fix graphics card bricking??
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SWE_Motorizer
(@SWE_Motorizer) reported
@KJaggerX @playnewworld The troubleshooting says turn of vpn. A friend had the same issue as me. Lag detected. He started his vpn. And never had the issue since. I bought a month from nordvpn to try. Only played an hour before work but it was during prime time and no lag detected. Gonna test more today
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MonkeyTech
(@MonkeyTechKC) reported
@SlothsHere @playnewworld yeah thats not even close to accurate...plenty of people to back up their positive experience outside of server full issues. try minecraft, heard they are accepting players right now.
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Wood
(@GamingWWood) reported
@playnewworld Only problem is there are people still in game as you are doing maintenance...? But my game shows I can't enter que. Can you not force kick everyone to start maintenance?
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Fulo - Owner
(@Fulosophyy) reported
@PapaPulse @playnewworld How is amrine bugged? I've run amrine about 30+ times. Never once had an issue, nor anyone in chat talking about? Also on the most populated server in the game NA East Valhalla?
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SABER
(@ItsSABER_) reported
@Lyrcmck @playnewworld They have already taking multiple steps to lowering queue times and increased a few servers capacity a little bit there is no reason for them to go crazy solving a problem that will naturally be fixed in a week
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Zyntastic
(@Sarah17863848) reported
@Lyrcmck @Sweaty_Fat_Nerd @playnewworld Its because a more regular flow of in and outgoing players on that server will cause the queues to move along smoothly and more consistently. Ppl who avoid afk bans to not be stuck in queue literally contribute to their own problem.
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Elementz
(@oElementz) reported
@Nhoxuz @playnewworld For sure there's lots that could be a bit better or could use some polish but for the price and what you get I have zero issues with the game. Most of the criticism seems blown out of proportion when the issues are very minor.
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Karl Thiele
(@Irisht333) reported
@Olathural @J__Ducks @playnewworld Was just in. Lag detected got kicked now saying under maintenance.
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Fat Gay Disabled Leftist
(@fatgaydisabled) reported
@Sulsalogan @Lyrcmck @playnewworld I'm disabled. My fat *** has nothing but time. I can sit in a queue for 3 hours, or 6 hours. But parents, people with jobs, students? They've only got so much free time in a day. Your stance on this issue stems from an attitude of "other customers problems are not my problems."
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🌈shakesfists🌈VACCINATE🌈BLM🌈ANTIFA🌈
(@ikeptyourcat) reported
@Castled92 @playnewworld I'm seeing folks having this same exact issue and reporting it on thw forums starting 7 days ago and still not being able to log in. This is something different.
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Fat Gay Disabled Leftist
(@fatgaydisabled) reported
@Sulsalogan @Lyrcmck @playnewworld Again. Your attitude stems from a mindset of "other customers problems are not my problems". I was on the two most populated servers by pure coincidence. I started day one, when there was no way of knowing. Not caring about other people doesn't make you more right.
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SWE_Motorizer
(@SWE_Motorizer) reported
@playnewworld Nice! Still nothing on Lag Detected though...
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Crimson_Ether
(@CrimsonEther) reported
@playnewworld Fix Reap please, I miss using my Greataxe 😭
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WumbologistMD
(@WumbologistMD) reported
@playnewworld I'm getting an error that my world is under maintenance, but the forums don't indicate that is the case.
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Volhov Velez
(@volhov_velez) reported
@playnewworld when are we getting the free world move? so i can play with my friends since we all had to split because of the server issues
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SacrificedYou
(@SacrificedYou) reported
@playnewworld Ppl afk are not your problem
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GamersBoD
(@GamersB0D) reported
@playnewworld GPU issues.. are you and the GPU manufacturers going to sit and talk to find out what’s causing so many issues?
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SABER
(@ItsSABER_) reported
@PapaPulse @playnewworld Have not heard of this being a problem… so I would not say half of servers that would be hundreds of servers and half a million players maybe a server or two and they will likely nsturallly fix with this patch your server probably needed a restart
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Ashlyn
(@CaIIMeAsh) reported
@playnewworld Your login server is down for City of Brass. People cannot connect, but those still logged in can continue to play, and your server status page says everything is fine.
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TurnThePage
(@JesseFelstead) reported
@Mikes_gaming90 @playnewworld any update on this? Im having the same issue here
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🌈shakesfists🌈VACCINATE🌈BLM🌈ANTIFA🌈
(@ikeptyourcat) reported
@Castled92 @playnewworld I can definitely see lag spikes and disconnects from the world during wars, though, but not this issue I am so mant others are consistently having. It seems we just have to wait until a server fix is issued, which suuuuucks.
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HoneyDruid
(@Honey_Druid) reported
@playnewworld REALLY during prime time login server is down? C'mon man...
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TurnThePage
(@JesseFelstead) reported
@playnewworld Unable to login to City of Brass server, whats going on over there??
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Kip
(@KJaggerX) reported
@SWE_Motorizer @playnewworld I had no problems on beta with 3 people playing on my internet. I alone can’t get on at home now. Glad I can play at work
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Doobie Toob
(@DoobieToob) reported
@playnewworld “Fixed an issue where the abandoning event notification could sometimes persist after the player abandoned the event.” 🤞
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iamFreddyp
(@_iamFreddyp) reported
@playnewworld What about the issue with the radar?? Tracking of icons disappears after exiting expeditions.. 😡😡😡
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****
(@realysmartguy) reported
@playnewworld I get mad random lag spikes and it hurts.
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Sci-Ky
(@BuddyJB3) reported
@playnewworld Please please please fix the janky combat. Im ok with running the same 5 quest over and over and over but the combat has gotta be better.
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tyllyn
(@tyllyn) reported
@playnewworld Fix the servers please :(