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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Vidi
(@vidinov) reported
@playnewworld All the whinny folks should try to understand that they want to release the update asap but they are also trying to release it with less bugs than they can. What the hell you mean with all the requests for exact time... When you have an issue for which you don't have solution 1/2
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Vidi
(@vidinov) reported
@playnewworld All the folks clear should try to understand that they want to release the update asap but they are also trying to release it with less bugs than they can. What the hell you mean with all the requests for exact time... When you have an issue for which you don't have solution 1/2
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datoneinch
(@datoneinch) reported
@MichaelStachle1 @Meszer @playnewworld What bandwagon? I played the hell out of the game on launch. Realized that it simply isn't good and they need years of development to fix it. It wasn't like a few details, every core system of the game was bad. They didn't learn from any failed mmos, and that's the problem.
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João Laranjo
(@JooLaranjo1) reported
@playnewworld Just be honest and clear guys, I understand that can existe some bugs to fix. But you need to be professionaly about that. Im a pizzaiollo and when i cant do a certain pizza for tommorrow i say that just for the next week! Camoon
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Tuffy Garcia
(@tuffy_garcia) reported
@JoeMondfrans @playnewworld And this tweet of theirs is what? I mean, they’re telling us they’ll give more info about the issue in the morning… there’s no point in passing info forward with deadlines and stuff if you’re not sure about it…
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Laidback Daddio
(@Laidback_daddio) reported
@Activisionisaj1 @playnewworld Understandable, but wtf you want bug city and broken or a decently stable update without duping, or game crashing, be honest with yourself
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Redz
(@Ayo_ItzRed) reported
@JoeMondfrans @playnewworld I read, which is why I said what I said…”don’t play with us”…I don’t feel played with…their communication is constant and pretty clear…”we are having big issues, so we ain’t releasing this **** yet”….what else you want?
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Vidi
(@vidinov) reported
@playnewworld All the folks clear should try to understand that they want to release the update asap but they are also trying to release it with less bugs than they can. What the hell you mean with all the requests for exact time... When you have an issue for which you don't have solution 1/2
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OGDale
(@OGDale_) reported
@jokidre @playnewworld Assuming updates are constantly tested since creation, and trying to test out the billions of scenarios that players (may) go through, it’s not a reach that a team of only maybe 100 or probably less testers just ran into an issue. To think all issues will be discovered is silly
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ComicBooksPlus
(@4ColorCrack) reported
@JoeMondfrans @SchmiddiKiel @playnewworld They just said "we will provide you with an update tomorrow" which means they're working on it but don't know if they'll find the solution by then. Clearly if they fix it the patch it will be tomorrow and if they don't it will have to be pushed. ETA = Estimated time of arrival
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Geezer
(@GeezerGaming89) reported
@playnewworld would you be able to clarify what you mean by 'update'? I am assuming you mean you will provide us with an update (meaning information) regarding the current situation, progress on the bug fix, and an estimated release. people are getting confused on my server with the wording
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BobbyDimes
(@BobbyDimes) reported
@playnewworld So are you releasing the update in the morning or an update on the issue..
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lakupekka
(@lakupekka3) reported
@playnewworld Would yall really want the patch now with serious issue instead of waiting an day or two? Smh
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Activisionisajoke
(@Activisionisaj1) reported
@4ColorCrack @ShitterGeek @playnewworld ITS GONNA BE BROKEN REGARDLESS!!!!
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Dr J Smith
(@KThoth313) reported
@playnewworld There also appears to be a long list of missing required fixes to make the game playable again after it broke with bugs that were there at released & patched prior to the "Bug Fix Patch" that broke some classes! The ones on the forum unacknowledged & overlooked!
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taz25turner
(@taz25t) reported
@JoeMondfrans @playnewworld Lmao they can't win, they put something out that causes bugs "fix your game" they find something that causes bugs and delays AND keeps communicating with the community and yet people still complain wtf they suppose to do?
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Breannnaa
(@swerv0w00zy) reported
@playnewworld I understand that the backend tech issues could be a hassle but please be specific because this is 2 days taken off work now for this update I'd rather you guys say we're gonna delay it a week for internal testing instead of saying the next day after next still love the game!
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Jvcͥkpͣoͫt
(@JVCKP0T) reported
@playnewworld This game needed a solid year of beta testing and it’s still broken. What was wrong? More duping possibilities?
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ComicBooksPlus
(@4ColorCrack) reported
@ShitterGeek @playnewworld You want them too release a broken patch?
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Activisionisajoke
(@Activisionisaj1) reported
@Ayo_ItzRed @playnewworld They'll take their time to fix this one bug, but we'll still have another 10-20 to deal with regardless. AGS doesn't release clean patches or updates, it's just a teeter totter of brokeness
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Laidback Daddio
(@Laidback_daddio) reported
@playnewworld Sooo can you just say heyy we have serious problems fam, we want to delay update another week THIS IS FINE TO DO GUYS
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MJB 6967
(@MJB6967) reported
@playnewworld The fact people are giving a pass is enabling. Pretending that AGS amazingly found this game breaking bug right before releasing patch, they had a lot of time to do all their testing and if they claim not to have, they are incompetent. Staffing issues are not our issues.
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jokidre 🍥
(@jokidre) reported
@playnewworld Why you always, absolutely every time, find the errors too late after patch release or just on time of patch release? Don’t you have enough time the months before to be extremely sure patch works? I really don’t understand if it is not a marketing strategy to keep twitter hot.
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nardo
(@N4rdo__) reported
@playnewworld If I use an ability tomorrow am I gonna lag like crazy?
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LOUD
(@LOUD306) reported
@playnewworld Not trying to be a jerk here but what is the point of the PTR being LIVE for? If you guys have a system in place (PTR) then why is this becoming such an issue on patch release day. Also why is your communication misleading and confusing? not here to bash I just want answers
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ComicBooksPlus
(@4ColorCrack) reported
@JoeMondfrans @SchmiddiKiel @playnewworld They clearly can't give you info they don't have. Can they? No. So they're not pushing the patch yet because they're hoping to fix it beforehand but if they can't, they'll clearly have too. It's not that hard of a concept. So they'll update you when they have a better idea of..
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Peter Wong
(@Original182) reported
@MindofX1 @playnewworld Basically they don't know. They want to fix the bug so that they don't delay it further and disappoint us, but they also don't know if they can make it. It all depends on what kind of bug it is. But I'm gonna say there's a good chance they won't make it.
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ComicBooksPlus
(@4ColorCrack) reported
@Ramez05 @playnewworld It's they're hoping to have the fix by then but since you have too A) find what's causing the issue & B) then fix it. It's hard to say. So they're giving themselves a more open window
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Nicholas Lipinski
(@DjISOBE) reported
@playnewworld what a dogshit incompetent company, i hope this release with issues and dupes and finally ends this game entirely
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TheEmptyBurial
(@TheEmptyBurial) reported
@playnewworld Rather a delay then something broken. Keep up the good work and i cant wait to blunderbuss everyone