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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SilvaDaBarber
(@SilvaMandy1) reported
@BG_Locet @Dreamtrip77 @playnewworld Dude there's level 40 something mobs with like over 200k HP like what are you talking about "it's supposed to be hard" dude it's broken stop defending bullshit
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Jan Arthica Klovning
(@Arthica1337) reported
@playnewworld BERSERKING BROKEN INGAME, Can't Swap Weapons!
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⚫️⚪️Daniel Rose ⚫️🟠
(@ExileAryui) reported
@ted40225351 @playnewworld My issue isn’t with damage I didn’t mention damage it’s with the cc chains
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tom
(@tootyfrootzy) reported
Thanks for new patch, but now healing is the problem. Can’t heal other players anymore! But i can sell chests so that’s okay 🥴😖 #PlayNewWorld
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Balths Knight
(@spook420) reported
@Gnitepracdlo @playnewworld Let's be totally honest with each other here. no sugar coating. I could hit those terrawolves and in 30 minutes leave with around 3k wyrd wood. no trees are touching these numbers. on top of that. i can have a few buddies in the same area doing the same numbers as me. #Broken...?
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G3ntl3m4n
(@G3ntl3m4n1) reported
@KennedyJ0n @playnewworld Read patchnotes...issue is still not fixed.
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SomeoneSomethingSomewhere
(@Irenicus71) reported
@playnewworld Still no mention of fix for unjoinable invasions. No fix for main quests. No fix for so many other things... Not good. And no communication.
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xXSinEaterXx
(@XxXSinEaterXxX) reported
@playnewworld Okay, we have a serious problem here. Amazon... you really need to take a look at my situation. I was hacked yesterday. I was kicked out due to "duplicate logins" I restarted my pc and ensured that my steam account could not be accessed from any other machines. When
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TheHebrewhammer
(@TheHebroohammr) reported
@playnewworld “This patch is to try to fix the last patch. Hopefully the game breaking bugs caused by this patch will be addressed next patch.”
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tom
(@tootyfrootzy) reported
@playnewworld Healing other players is broken, tested now in Amrine dungeon. GG the patching.
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Chaos Tourist Tel.OS
(@telosv2) reported
@Big_Boi_STL @LukamiNZ @playnewworld There are things that could be done with the right build and knowing the enemies, solo or duo, without too much frustration. The fact even those now give people excessive trouble even in full groups is the biggest problem.
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Squish
(@SquishAlan) reported
@playnewworld NExt patch is gonna be "This week’s update is focused on resolving some of the issues that have arisen from our December Update."
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JL
(@Jlari777) reported
@playnewworld @playnewworld it's keep disconnecting me while playing after the server went up again and telling me connection blocked for damaging software, bru what is that, fix your game, this patch is not working!
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Nahar.
(@UglysomeNahar) reported
@playnewworld I believe there is an issue with attributes points after every respec. I lost strength from 300 to 298 without doing anything.
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Swagg Vijay
(@SwaggVijay) reported
@bc744 @amazongames @playnewworld New World is still downloading since yesterday! I hope for me New World won't lag form my hotspot and I don't have 5G. if with 5G did not work for you now I'm worried I might wont be available to play
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MarioStylez
(@Marstylerz) reported
@playnewworld Fix the god damn Sea Dreams quest !!!
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Zach Carrison
(@ZachCarrison) reported
@playnewworld Nothing about fixing broken houses?
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TwistedSinss
(@SinssTwisted) reported
@playnewworld Anyone else having issues since maintenance came back up that when you start up New World the news and continue button isnt there to get to your characters?
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Tingles
(@atingleee) reported
@JoshCrip @playnewworld So much random stuff broken and so much to fix D: Still having a blast despite it all
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Bloomingroove
(@bloomingroove) reported
@playnewworld Maybe fix ONE of the bug of the MEGA thread! Like the freaking RADAR that doesn't show stuff until it's in your face (if it does at all).
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begasus
(@MybeSomeOne) reported
@RockabettyAZ @playnewworld I have the same issue, and fishing improving trophy is missing too
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Balths Knight
(@spook420) reported
@divine_PSYCHO @playnewworld Sounds like you need to update that old toaster you play on. I did just last week. Zero issues at all now. Never freezes while decorating house now. No more skill lag. No more frame tearing when i turn. Smooooooove stuff now bud
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LeQuack
(@0veX93) reported
@playnewworld I am stuck here for over a month. I stopped playing. I cant earn more gold. I cant play the game anymore. Why not fix this issue as well? You really don't care? I am not willing to make a new char after spending a few hundreds of hour on this one. You are no better than wow team.
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Josh aka xinfinity♿
(@JoshCrip) reported
@atingleee @playnewworld Grinding isn't the issue, I played WoW since Burning Crusade, I'm fine with grinding. Plenty of established MMO's handle the travelling system far better. WoW is a perfect example. Making things needlessly tedious just put you off playing.
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Chaos Tourist Tel.OS
(@telosv2) reported
@Mekceg @playnewworld Not even considerinh outdoor 'world boss' mobs that can't be done due to the same overtuning. Or elite areas in general having the same problem. Solo watermarking is almost impossible right now
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Balths Knight
(@spook420) reported
@King_Totems @playnewworld Also balance weapons...? Stop begging for them to make it easy enough for you to get kills in pvp... how about instead... you get better... learn to adapt and overcome. Stop begging for weapon nerfs.. learn to play the game.. I have zero issues with any weapons being OP
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DamnGermanDriver
(@BadCokeMachine) reported
@playnewworld Problems? You basically ****** crafters up so hard, they left... Put that game back to the drawing voard and start again in a few years.
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Kontos
(@ItzKontos) reported
@playnewworld This weeks update is focused on resolving some of the issues from the last update where we tried to fix issues from the previous update where we noticed some issues when we tried to update some other things lol. Jk tho I'm no dev so keep doing you tho🤞🤞. Good luck!!
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Gorewayy
(@Gorewayy) reported
hey @playnewworld you mind fixing the fact we cant even defend invasions because the servers are down for maintanence and we come back on and all our town is downgraded with zero chance to defend it because the servers down???? You wonder why 80 percent of players are gone.
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Chaos Tourist Tel.OS
(@telosv2) reported
@Mekceg @playnewworld This carries onto the economy as well. With players quitting until it's fixed the market is all over the place. No one's around to stop invasions too. No one's around to outpost rush now too. Because ONE MAJOR ISSUE drove people off.