New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/29/2024 05:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • officiall33tch L33TCH (@officiall33tch) reported

    @playnewworld @PlaynewworldDE can you solve the queue problem on Naxsos? Players just get kicked out in the middle with an error message and start waiting again from the beginning. THIS IS NO FUN ANYMORE !!!

  • FrexieFrex FrexieFrex (@FrexieFrex) reported

    @Haerdad @playnewworld Well i cant play the game anyways. I play for a maximum of 30 minutes before i get "LAG DETECTED" and get kicked out so.. yeah tried everything i could find and no solution to this yet.

  • Liquid8794 Liquid (@Liquid8794) reported

    @playnewworld fix this too many requests exception error.. your 700k concurrent player count is about to drop drastically

  • SneakyOf TheSneakyManOfShadowingSneakiness (@SneakyOf) reported

    @playnewworld can you guys please fix the fking queue problem? when i play i have a great time, but the power shut down, and then i was placed in 1400 in queue, then power shut down again, now i am in 1900. please fix this ****.

  • L_eumas LeuMaS (@L_eumas) reported

    @playnewworld could you please fix the queues? It’s frustrating to sit there for 1-2 hours just to get kicked out of the queue and sent back to 2.3k ppl infront of you and having to wait for another 2 hours and just hope not to get kicked from the queue again

  • MelaniaMylioti Melania Mylioti (@MelaniaMylioti) reported

    When you crash after choosing to fast travel and you’re back in a huge queue @playnewworld #sigh

  • MrNoxBonaNL MrnoxbonaNL (@MrNoxBonaNL) reported

    @playnewworld Fix your QUE servers.. been in place 600 like 5 times now.. cause it always CRASHES and i have to start over.. you should be paying us to be in quee

  • denstore5 den store (@denstore5) reported

    @playnewworld Fix your ****. There are more people in queue than people playing.

  • Taken8G Taken8G (@Taken8G) reported

    @playnewworld Please fix the internal error when your in queue, getting kicked for no reason over and over again and getting last in queue is really frustrating.

  • SneakyOf TheSneakyManOfShadowingSneakiness (@SneakyOf) reported

    @playnewworld can you guys please fix the fking queue problem? when i play i have a great time, but the power shut down, and then i was placed in 1400 in queue, then power shut down again, now i am in 1900. and please fix the fking error when waiting in the queue.

  • JinzuEU Jinzu (@JinzuEU) reported

    New World EU log in servers are busted. Constantly getting booted from the queue for Tir Na Nog @playnewworld fix pls xoxo

  • Fabio9891 Vhenx (@Fabio9891) reported

    I'm generally ok with having queues at the launch of MMO's, but being in queue for 70 minutes and only going from 36th to 32nd position seems somewhat broken? @playnewworld So far in the last 2 days, only thing I've seen of the game is the queue

  • C4w31 C4w3 (@C4w31) reported

    @Armyofme_eve @playnewworld That's odd iw had no issues.

  • philipe_s0ares Lofi shinji (@philipe_s0ares) reported

    @playnewworld Please fix the SA server taparloka, some players dosen't take damage, and the first dg is unplayable, the mobs get invisble and lagging

  • Celtics_fan78 Rich Henderson (@Celtics_fan78) reported

    @nwaucm @Arkhaniir @playnewworld The thing is it’s not ready. ALL the same issues are there from the beta. And now the server capacity issue. All those people that cried when it was delayed and shouted down anyone that said “ I want it to work on release “ bare some responsibility as well.

  • Jonnyosborne199 Jonathan osborne (@Jonnyosborne199) reported

    @playnewworld so iv been queueing since half 10 bst and everything I get lower that 1000 in que I get an error message saying too many request or something like that then I get shoved back to the back of the queue I just wanna play

  • Tio_Sandae Tio Sandae (@Tio_Sandae) reported

    @playnewworld Can you please fix the amrine Dungeon in Naraka server? It's bugged until yesterday!! PLEASEE

  • iBrylen Brylen (@iBrylen) reported

    I love this game so much but after waiting for 8 hours in Queue then finally getting in. I spawn then the game kicks me out for an error. That is not acceptable. you delayed the game to fix it am sorry but I don't see that. This game went from hero to zero for me. @playnewworld

  • MrHoodl Free Satoshi (@MrHoodl) reported

    @playnewworld no way….i have a good computer and good internet. And there is a cue of 2/3 hours… when you are there for 1 hour an error apears then send you to the ******* lobby and start again. This seems a ******* alfa Game

  • DylanKernohan Dylan Kernohan (@DylanKernohan) reported

    @Thereal404c @playnewworld If you have a 5th gen Ryzen, try updating your bios. After trying every solution under the sun for crashes, this fixed my issue right away.

  • DemonDraconic DraconicDemon (@DemonDraconic) reported

    @playnewworld Can you please Fix the server Queue's my friend has worked his way down from 2400 to below 100 4 times now #FixYourGame

  • ZacharyKenyon ZacKenyon (@ZacharyKenyon) reported

    2 Hour que, to then have a too many requests error. 2000 in que to 500, to no position @playnewworld What is this ****.

  • ElectusMusic Oliver (@ElectusMusic) reported

    @lukewestart @Mt2Andres @playnewworld been having the same problem, whats even more frustating is figuring out that this works after refreshing at spot nr 50 and 91, just to wait from nr 1800 again haha. But hopefully it makes life smoother the next couple of days if anything.

  • Junior64400528 Junior (@Junior64400528) reported

    @playnewworld i know you guys are doing your best but PLEASE can you fix the servers i have big respect for you're game but if this gonna stay like this am gonna have to refund it. ps keep up the good work and please get this sorted (:

  • ZitroTecxXx Fabian Dietl (@ZitroTecxXx) reported

    @playnewworld How about you guys finally fix the login servers for EU and get us realistic population numbers....

  • Neddiv Neddiv (@Neddiv) reported

    @playnewworld instead of adding new worlds to Australia, you should focus on fixing the login time on already existing servers on both EU and US...... when you have people doing preorders and not letting them play then you just piss on your costumers.

  • MiraclesOnMe ahahhahahagacwfag (@MiraclesOnMe) reported

    @playnewworld Man this is bullshit! Halfway thru the game it says “lag detected” other times I can’t even bloody get in the server. Far out, thought you guys would be better than this fml

  • Offical_Jackko Jackko (@Offical_Jackko) reported

    @playnewworld can u please keep trying to fix the log in. ive been trying to get in for 4 hours. i go from 1700 in the queue to 600 then get a log in error 3 times in row!!! now i have to queue up at 1988 now. CMON

  • ThomasGielstra Thomas Gielstra (@ThomasGielstra) reported

    @playnewworld Just got a CTD error and had to reenter the queue which is over 2000. So even though I was online just fine, I have to reenter the queue, at least let me log back in after an error.......

  • sakariniittymaa Sakari Niittymaa (@sakariniittymaa) reported

    @LeviJermaine @playnewworld Got the same here multiple times and started queue at the bottom of the list. @playnewworld should fix this problem at least in that way we can continue from the position that we have before errors!