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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandre Leites
(@asleites) reported
@playnewworld please fix your ****** drop algorithm. Just spend hours with my friends killing bosses and I got nothing while he got 2 legendary drops just because level/gear score a bit higher. This game has many stupid caps.
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panda
(@iKungFlu) reported
@playnewworld please, fix marauders pvp faction mission on shattered mountains, cant get the second chest on it... since day 4 of the game
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Fara
(@FaraGameplays) reported
@playnewworld new world gpu killer still happens fix it
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Gsxr jeff
(@gsxr_jeff) reported
@playnewworld is completely broken in almost every way. PVP is broken by lifestaff spam. Economy is broken. Outpost rush? "Haha we didn't wanna fix that so we just disabled it." Sounds like a good fix idiots. You can literally go invincible in wars. Influence exploits...
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Felipe Nunes
(@FelipeN23) reported
@playnewworld please fix the faction tokens bug, when you reach the last tier (alchemist) the maximum tokens is stuck at 25k
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Inkognyto
(@_Inkognyto) reported
@JDimick4 @BoscoModernLife @playnewworld Oh they communicate. I'm on NA East and I have been troubleshooting the "LAG Detected" that floods me off the net. When that happens I get a massive TCP push from US West server farm. The gameplay is UDP. I have no idea what it is, but it DDOS's me. Support ticket pending.
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Jade
(@Iron_Jade) reported
@CSlwimmer @realblankspace @playnewworld Do not assume a chat filter in place is a license to say anything you want. We can’t share any further information about our decision, and we won’t reply to further emails about this issue. Best regards, Fabian G. Nothing about what I supposedly said and a refusal of clarity.
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Fara
(@FaraGameplays) reported
@playnewworld new world foi killer still happens fix it
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Rudeus
(@__Rudeus) reported
@playnewworld just asking if someone got the same error but someone here crashed when doing the adds phase in the empress zhou? we tried the run like 4 times and every single time we got people crashing when she touches the ground...
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Robert Fiedler
(@RobertFiedler1) reported
@playnewworld When is the fix for gauntlet glitch lost 4 territories in 9min to that ****
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Leon
(@RealTootired) reported
@YoanSuperdad @playnewworld I mean it's not the problem of "the lack thereof crafters" the problem is that for example iron. You need iron the entire way up the metal smelting process. It's a 4 iron > 1 ratio to make steel. Then 4 steel > 1 ratio to make starmetal. So forth so forth.
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sonii
(@sonii) reported
@CouRageJD @playnewworld Yeah I have no idea. We got dominated on Killaurus for being covenant but never any issues running PvP quests. Buffs to the underdog faction could be cool but not sure how that’d work either
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Me_Myself_and_Why
(@Nite_Chandrian) reported
@playnewworld Why don't you fix the invincibility exploit. Teams are using it to take land off other teams and no one does anything. Rather that than an emote. FFS.
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BigMikeFlipz
(@BigMikeFlipz) reported
@Hobbesdawg @playnewworld @AmazonHelp Housing issues are your biggest issues? Wow, GG.
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Joshuah d blazic
(@Jester199109) reported
@playnewworld so we lost all our territories due to a glitch and we wont be getting them back? the group exploiting this glitch should be banned.
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Syn
(@SynicleJester) reported
@CouRageJD @playnewworld If some get barred from joining said faction on a server, they just wasted money on a transfer to not be able to play with friends. So now what? Everyone wants to point out issues but not give possible solutions like it's an easy solution. Give ideas, provide feedback.
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BigMikeFlipz
(@BigMikeFlipz) reported
@soulidarksoul @playnewworld This is seriously the biggest issue you could post about???
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Joshuah d blazic
(@Jester199109) reported
@playnewworld seriously our company keeps losing wars due to the attackers not being able to take damage due to a glitch they are exploiting. fix this ****! we have been in so many wars and cant do anything.
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Inztinked
(@inztinked) reported
@playnewworld Just fix the War God Mode Exploit. We lost 3 territories because of it. No one moving, no one taking damage, then boom. Point gone. Like 3 minutes. Now no territory period. It's going to kill your game.
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Caitlyn Lerario
(@CSlwimmer) reported
@Iron_Jade @realblankspace @playnewworld Mine was banned too but ESCAPECYBER on Instagram got me unbanned he’s a pro on unban service
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xdeede
(@djexperia) reported
@playnewworld Companies are abusing a lag exploit which is caused by Ice Staff and Heal staff massive AOE spam in a single place to easily win war attacks and still nothing fixed regards to that, great.
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DogeTurd, MD 🏴
(@Doge_Millionair) reported
@playnewworld Have gotten a few Fatal Errors playing where the game just crashes.
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Membar
(@BoredWithHorde) reported
@MrWigglyAU @playnewworld Kinda sounds like a you problem
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SilvaDaBarber
(@SilvaMandy1) reported
@playnewworld You guys need to address the ice gauntlet exploit people are using in wars... multiple people spam ice gauntlet in one area and it locks up everything and makes those people invulnerable FIX THE EXPLOIT OR GET RID OF THE PEOPLE ABUSING IT!
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Dvalin
(@DvalinDK) reported
Hey @playnewworld could we get a fix for the Light/Medium armor, so the 10%/20% damage scales correctly? Currently everyone is going Heavy cause the damage scale is broken. #NewWorld #NewWorldMMO
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Henrique Marino
(@henrique_cpp) reported
@aggrowtank @playnewworld The same faction dominates on the 2 servers, that's the problem. I can't change even when I migrate
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mimi haney
(@Mimi_Haney) reported
@playnewworld Can u fix faction token bug?
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Henrique Marino
(@henrique_cpp) reported
@raidspam2 @playnewworld yes, but when you want to switch to Faction X and this one is with most territories, the game does not allow. That's my problem and I'd like the help of @playnewworld
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Peter Wong
(@Original182) reported
@GhostIyyz @msisdn2 @playnewworld If you google this problem, you'll find that your card was faulty and bound to fail at some point. If not New World then it would be another game.
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GreekTTV
(@GreekTtv) reported
@playnewworld still no faction token cap fix.. another week of not being able to buy gear... love the fixes that happen but no one gives a **** about the tiger involved in one quest.