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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Erickson
(@BenEric32348620) reported
@playnewworld You guys going to actually start banning these people glitching and making PvP impossible? DipChip on the server Orun has been abusing the life staff glitch making his staff full auto for 3 straight days. Dozens upon dozens of reports and this guy is still playing.
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Jeremy Wilson
(@JeremyW35789327) reported
@playnewworld I don't know if anyone else is having this problem or not but mage abilities aren't hitting half the time with enemies standing in the middle of the ability.
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jesse
(@jj11952) reported
@playnewworld fix ice storm. And ice shower. 75% of the time **** does not work. As if it is not there.
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SkweezyJibbs
(@jibbs_skweezy) reported
@playnewworld It seems like you guys are fixing one thing at a time, which seems like the best choice of action. I'd prefer daily hot fixes instead of major patches since it's less risk to fix one thing at a time without breaking other aspects of the game as patches seem to do. Keep it up.
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Sulsalogan
(@Sulsalogan) reported
@pvthoch @Ayo_ItzRed @playnewworld Except you’re not paying thousands of dollars to have someone come in and fix your electricity, you’re paying $40 for software that is a WIP. They are the ones dropping the big money for people to fix the bugs, not you. Stop being so entitled.
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Romi
(@Pocarooo) reported
@playnewworld Come on please fix bug for Trading Post, how can we play the game if one the way we for make a progress got bug?! I lost a lot of money in game coz of that, until broke and i even cant repair my gear!
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Dan Keller
(@Dan_K_eller) reported
@playnewworld **** the trading post, fix crouch healing and actually fix wars.
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Klever Khaled
(@kh__alshamsi) reported
@playnewworld fix dryad beast spawn at malevolence ..
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Ryan ( ͡☉ ͜ʖ ͡☉) VII
(@Viirtualz) reported
@ToastyThaBrave @saga_city9 @playnewworld It didn't fix it.
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Tessa
(@TheBardess) reported
@Xorkii @TheDaveCalaz @playnewworld A shame about all the rampant duping of items and gold with nothing being done though. They fix that yet?
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EmptyLuckBox
(@EmptyLuckBox) reported
@Kakoiw @playnewworld desync is a big issue in the game, this happens with many things in the game for me, many places i have to switch weapons as the game doesn't recognize my active weapon :/
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Sleep♰
(@Fee_XZ) reported
Is it’s possible to return @playnewworld Bec I had this game for 2 weeks never once played it Bec “ Connection Failed , Login service isn’t available “ like damn..😞
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Zerork
(@Zerork_) reported
@playnewworld when are you going to fix the crash on DG 55 last boss?
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Pleiades
(@JimMile02024559) reported
@playnewworld Can you please fix the Chat, someone crashed the server with a link, the pictures, the gold spammers. People have to exploit everything.
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@playnewworld can you please fix your game so when I try to trade voidbent armor to people. Making me lock it, unlock it, and log out of the game for 5 minutes before I trade it is the extremely dumb. Fix your beta game please
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Belles
(@Passions4_) reported
I think @playnewworld broke my pc. My @Lenovo Yoga slim 7 (10 month old from date of purchase) went from running games at 60 fps to 3 fps all of a sudden after #NewWorldMMO update on the 19 October. I haven't been able to fix it. Even tried to reinstall windows 😢
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dazo
(@Mdsuq) reported
@playnewworld I sell 5.5k linen but the coins don't come to me, and keep items that have expired don't go to the storage shed please fix or rollback
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Sasa
(@dBtmuwB) reported
@Wurmitz @playnewworld Go play D2.. Not even Blizzard has control over their own game which is over 20 years old, they have problems with the server.
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Nathyiel😼
(@Nathyiel) reported
@dawGen_ @playnewworld a lot more than 5 skill is broken, half perk don't work correctly, strange threat, no pve balance, ...
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CozminFatul
(@Knucklsi) reported
@playnewworld Well done! The exploits will continue. Find a way to fix the game! Find a way to nerf some of the weapons. Like the Great Axe and Hammer! I love the Musket, but that’s literally useless in most of the dungeons and PVP. Especially in PvP agains those 2 what i said above
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The Mafiahitman
(@The_MafiaHitman) reported
@playnewworld IDK, I haven't had any "game breaking" bugs yet, working on my 2nd lvl 60 character so..no clue wtf is goin on with these ppl. If you want to complain about problems you are having in the game may I suggest something constructive like POSTING IT ON THE FORUMS?!?
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TwizzyFizzy
(@twizzy_fizzy) reported
@playnewworld hey so I've been in the customer service live chat que for 2 1/2 hours now so like wtf is going on.
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dazo
(@Mdsuq) reported
@playnewworld I sell 5.5k linen but the coins don't come to me, please fix 😞
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Belles
(@Passions4_) reported
I think @playnewworld broke my @Lenovo. My Yoga slim 7 (10 month old from date of purchase) went from running games at 60 fps to 3 fps all of a sudden after #NewWorldMMO update on the 19 October. I haven't been able to fix it. Even tried to reinstalling windows 😢
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jack
(@sexincarandrai1) reported
@playnewworld @Gothalion looks like they are fixing game so when you gonna grow up and fix your mindset noob?
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Aviv Lobel
(@AvivLobel1) reported
@playnewworld i think its time to hire better programmers , your programmer clearly cant fix bugs , still getting 10 achievement every log in , every patch more exploit happened and harm the game. pls do beta test before applying a patch. ty
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Wave Delivery
(@DeliveryPandaa) reported
@TheDaveCalaz @Xorkii @playnewworld "The problem isn't that it's been fixed. It's that it was there in the first place."
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Berkay ALTUNKILIÇ
(@BerkayAltunklc) reported
@playnewworld İtem not sold new bug :/ Although i have the right to sell 100 items, i get the error that your right has expired. Really :/
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ToxSyn
(@ToxSynTV) reported
@playnewworld @AMZNGameStudios Hatchet ruins the game and makes it not fun at all. Top that with how broken heals are you give anyone with hatchet and life staff immortal. Fix your game!
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MinaZetsu
(@MinaZetsu) reported
@playnewworld You guys also need to address the constant freezing and crashing since your last update the games become unplayable for me now. Everything's up to date verified game files nothing helps. Had no issues from leveling 1 to 44.