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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Madock
(@Hectus74) reported
@SolidClash @playnewworld People: Fix the bugs! Amazon: ok heres the way we do it Also people: No dont fix it like that!
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Streamer/Libertarian Market Socialist.
(@NoFilter54220) reported
@playnewworld Me and my friend went after the PAPA BEAR quest...she is 10 levels higher than the bear and its beyond broken and a trash fight lol fix it
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Sergeant GirlDad
(@SirCoomes22) reported
@playnewworld I was excited to play the game but it’s broken… maybe fix the game before releasing new stuff, player base is dropping dramatically.
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tes7cycle
(@testcycl_e) reported
@playnewworld This is a great start and I look forward to being able to enjoy the game again… but there a fundamental issues that need to be fixed before the player base starts climbing again. You got this, @AMZNGameStudios !
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Covenus
(@covenus88) reported
@playnewworld Fix Entropy now! It is ruining the game for weaponsmiths! We can't make 600GS items without it! HELP!!!
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Jason Brewer
(@RacerDemon) reported
@playnewworld At this point, shut the game down, fix everything, re release the game in a few months with a wipe. Too much wrong with the game to just “patch”
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Coach Harris
(@CoachHarrisOW) reported
@playnewworld Any word on compensation for the housing glitch? A few weeks now with all 3 of my houses being taken away.
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SukebanIchigo
(@SukebanIchigo) reported
@playnewworld So lets get this right. Before you fix prob- you add new content.........? Hmmm
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Dragonwolf
(@DragonofWolves) reported
@Asmongold @playnewworld You know, having a PTR for a B2P game, is good. Because I understand it's a new dev. But NW isn't working half as good as people said. Kinda disappointed that Amazon promoted the game with streamers only to have the game lose players due to the issues. So yes I agree with Asmon
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Qweets
(@TheQweets) reported
@SilversnowFFXIV @Asmongold @playnewworld lol almost every MMO has a ptr so they can make sure they didn't mess anything up or miss anything. How you can see this as a negative is beyond me. Would you rather patches keep coming out broken as hell? Doubt it. It's way easier to test a patch with the public than in house.
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MarioStylez
(@Marstylerz) reported
@Hagg3r @playnewworld Yes because it's the same people who fix bugs and design new things.
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Esscrin
(@onslotkiller) reported
@playnewworld Oh so you see you guys noticed me the one person who completed every side quest in your game PS it took 23h played and about a week of me playing. If it was not for computer problems I would have all the weapon quests don't to!
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KhalidAlnajjar
(@OpJavaa) reported
@SL4YYYQU33N @playnewworld you can't be serious , first time MMO? there's more important things to fix in the game than some freaking gear. bicr try getting attention tho
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UniverseMON
(@universemonn) reported
@playnewworld Ice Gauntlet is bugggg if you didn't notice..... Please fix it before this new Void Gauntlet bugg again
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MrYabrevo
(@MrYabrevo) reported
@playnewworld Can yall like start giving a damn explanation as to why people get banned. "Abusive behavior" I literally don't talk in world chat at all and I'm banned today. Congrats I'm done with your pos buggy *** game. ****** game has more issues than playboy magazine. Gtfoh.
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Adam Knight
(@LootMasterAdz) reported
Hey @playnewworld ... care to fix your Reekwater missions...dont fance my chances against 50 cloned enemies at once...in multiple places....
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pocket
(@Pocketdeath) reported
@Daschhhh @playnewworld i think i fix it lol i was on my phone and in a rush
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Bob
(@Xstreambob) reported
@playnewworld This will be really good for future content if it's used right. The game has had some serious problems but I still enjoy it.
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HappyLonelyTTV
(@Happylonely_ttv) reported
@playnewworld When are you guys going to fix the missing items from crafting schematics such as the etched handguard and the fire/ice crystal core not even in game
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Pablo Navas
(@DxOP3NK) reported
@SilvaMandy1 @playnewworld Just asking had 27 hours gaming and a day the game just crashed and the gpu fans start running at 100% and then some graphic problems (black screen in every game and turn off)
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Chiron - BLM / Stop Asian Hate
(@Chiron_Fur) reported
New World announces a Public Test Realm server, with the disclaimer: “May contain bugs, crashes, missing text or other issues.” So basically like the retail game? Seriously, I am enjoying the game despite the issues, and the Void Gauntlet looks cool as hell. @playnewworld
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DS3DGamer
(@DS3DGamer) reported
@rew_han @playnewworld I agree and it's why I stopped playing after the first two weeks. When gear stat and perk bugs have existed since alpha without being fixed I washed my hands off this crap game run by amateurs that can't fix simple **** even with Amazon level money. It's sad.
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Nacho
(@RealNachodef) reported
@playnewworld What we need is full PvP servers! The current model is not working for PvP lovers, nobody is outside with PvP on
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Phoenix
(@BrntBird) reported
@SenpaiRu @playnewworld Already have. But it is a known issue they are working on. Probably wont be fixed till next patch they say. It happens to a lot of people since the last update.
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Michael
(@Hagg3r) reported
@heyitsaaron @Deej_Best_Girl @playnewworld Not sure what you mean....Sandbox MMOs are supposed to be broken? lol
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Esscrin
(@onslotkiller) reported
@playnewworld Oh so you see you guys noticed me the one person who completed every side quest in your game PS it took 23h played and about a week of me playing. If it was not for computer problems I would have all the weapon quests don't to!
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Phoenix
(@BrntBird) reported
@playnewworld They need to fix the damn crafting glitch. I have now had to stop olay both of my characters because I can no longer craft. All the workarounds dont work. Just hot patch the problem amazon!
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GOpherIIT
(@GOpherIIT) reported
@playnewworld Hey there! Will you guys ever be looking into the Company renaming issue? Company names are being locked out of being used again when you rename your company. I've submitted 2 tickets already and all I get is "sorry, that is out of our control". Yeah... it's a bug.
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chris
(@chris91820336) reported
@playnewworld FIX SERVER LAG AND RUBBER BANDING.. FIX SERVER LAG AND RUBBER BANDING!!!
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Cody
(@CdubFromMI) reported
@jham710 @dechimonx @playnewworld Absolutely pathetic customer service and moderation, but what did we expect from out sourcing and ******* Amazon of all people. Lost ark is dead for me before it even arrives because I won't support their products anymore.