New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/15/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (7%)

    Online Play (7%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DNiederhausen David Niederhausen (@DNiederhausen) reported

    @playnewworld alexa pls fix paths unseen,its buggy since 16 days

  • pvthoch hochmeisterr (@pvthoch) reported

    @Sulsalogan @Ayo_ItzRed @playnewworld No, but they do thats why i pay for the product. Just like when i hire a electrician to fix my cables i pay the dude to fix my **** not to **** my cables and come at me with "Do YoU knOW hOW haRD tHis IS"

  • Roboticbrenden RoboticBrenden (@Roboticbrenden) reported

    @robdavidg1375 @playnewworld My problem is I don’t spam in world chat. I play the game.

  • kazik_m kazik (@kazik_m) reported

    @playnewworld pleas anyone tell me that they will patch this transferring issue i want to join my friends

  • Tomas12211 Tomc1k (@Tomas12211) reported

    @playnewworld Dev team tries to fix something and new major bug and exploits are found. Game braking exploits lags everyone out from servers.Test team doing terrible job If there is one.Stop pretending and just accept defeat. Shut down for a weak and fix the game. Game worked better on release

  • CDAGaming_ CDAGaming (@CDAGaming_) reported

    @Gonuso @devolore @playnewworld Personally can attest to this. Had a bunch of latency issues for awhile, abd as a result major desyncs missing trees or missing mob hits.

  • vPH0ENIXv Matthew Lindsey (@vPH0ENIXv) reported

    @no_xide @playnewworld Completely disagree. They are fixing issues as they figure it out. Remember the devs have families and lives outside of this game. If they need to take it down every day for a month then so be it

  • dawGen_ Thomas V. (@dawGen_) reported

    @playnewworld Lists of end-game (vital content for 60s thats broken) Portals, Dungeons (drop system), Watermark system, several crafting recipes for end-game gear, faction gear, Dungeon bosses crashing people's games, +5 class skills are either broken or can be used to break the game. GG AGS

  • marius19121390 marius (@marius19121390) reported

    @playnewworld Do you fix the mage AOE´s too or is this class still unplayable?

  • MehmetC95387987 Mehmet Can Kaya (@MehmetC95387987) reported

    @playnewworld Fix Frost Area, Pillar of Fire and Incinerate

  • _HEADRUSH HEADRUSH (@_HEADRUSH) reported

    @playnewworld hello guys just a quick one, i tried yesterday to transfer servers and then was made aware of the bug that is preventing players, something to do with the shop, which yes i had active sell orders, but cancelled them all. has this issue been fixed yet?

  • Nie34352751 Nie (@Nie34352751) reported

    @triston_bruno @playnewworld I also got banned and support service aren’t doing anything about it, so I contacted cyber_hit_01 on Instagram he successfully retrieved my account, he’s reliable.

  • Flowen2014 Flowen (@Flowen2014) reported

    @playnewworld Do you have a plan to address the AH problem? I am missing thousands of gold from transactions completed while offline. Compensation? Not sure you expect people to cancel all auctions every time they log off...

  • DNiederhausen David Niederhausen (@DNiederhausen) reported

    @playnewworld alexa pls fix the quest " paths unseen " its buggy since 16 days

  • FavioMazzola UnArgentinoxelMundo (@FavioMazzola) reported

    @JustSimplyMick @playnewworld Another mage here, same problem!!! Ice storm doesnt seem to be doing any damage at all sometimes, same with pillar of fire ... FeelsBad not being able to fully enjoy the class you chose! :(

  • vPH0ENIXv Matthew Lindsey (@vPH0ENIXv) reported

    @no_xide @playnewworld Can’t disagree; I just want them to fix it. I don’t care how it’s done as long as I can do my PVE stuff

  • not_yoduh count frackula (@not_yoduh) reported

    @playnewworld are you aware of the issue of bug surrounding the outfitting stations?

  • Solsticee03 Solsticee (@Solsticee03) reported

    @stevelouis110 @playnewworld That's not exactly the problem i have right now but yeah, that's not cool either

  • Flowen2014 Flowen (@Flowen2014) reported

    @playnewworld You broke the AH and I have lost thousands of gold while offline transactions were purchased. Fix and compensate!

  • Imagina79982216 Imaginarium (@Imagina79982216) reported

    @playnewworld Maybe due to patch rollout or it's a new bug now Ice Gauntlet misses basic attack, they just go through the enemy, you hit enemy after 5 misses. Also aoe ice storm is broken, it doesn't do any dmg, mobs just standing in the middle of it not even being triggered. Hope you fix that

  • Ayo_ItzRed Redz (@Ayo_ItzRed) reported

    @pvthoch @Sulsalogan @playnewworld You pay for games while also abiding by THIER rules and if they ****** up and need time to fix it over and over, then YOU gotta suck it up

  • devolore dev-o-lantern🎃 (@devolore) reported

    @sautewelle @playnewworld It's possible that they're referring to this, but given that they go to the lengths of modeling whether or not the axe impacts the tree, I suspect it's not merely an "out of range" issue (as that literally just requires checking coordinates of two objects, no animation needed)

  • xBowenoo Jamoose (@xBowenoo) reported

    @playnewworld Please revert patches until you fix mage abilities. Abilities just don't connect sometimes with this new patch and we already had it hard enough with the resilient perk being broken.

  • TheAntt_ Anthony (@TheAntt_) reported

    @GrandmasterGojj @playnewworld Small indie company takes 4 days to fix a bug where thousands of players lose their in game currency

  • Tomas12211 Tomc1k (@Tomas12211) reported

    @playnewworld Every time your dev team tries to fix something new major bug and exploits are found. Game braking exploits lags out everyone from servers. Test team doing **** job If there is one. Stop pretending and just expect defeat. Shut down for a weak and fix the game.

  • DogDadBody Owen Johnson (@DogDadBody) reported

    @FrostyFoes @playnewworld Having the same issue. Any idea what’s going on?

  • BoJanglesGaming RG | BoJangles (@BoJanglesGaming) reported

    @playnewworld Ya'll know the Ice Gauntlet is broken too? My ice storm barely ever does DoT

  • Casperite2 Casperite (@Casperite2) reported

    @no_xide @playnewworld Would you rather have to deal with the issues and bugs for a week so they do downtime according to what you think is best?

  • Baloo_the_Bear_ Baloo (@Baloo_the_Bear_) reported

    @momentus_x3 @playnewworld Oh man. Thanks. I would have missed that. Totally didn't realize trying to get literally anyone at Amazon Games to fix this nonsense could be perceived as "tHe DeVs DoNt RuN tHiS aCcOuNt"

  • LazrtagTV HeyImJ (@LazrtagTV) reported

    @Xthasys @playnewworld The games in a **** state right now. Amazon won’t patch issues like macro abusing, persistent buffs from weapons — they’ve let their own player base die from nothing but sheer incompetence in just under 30 days.