New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/18/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisYankeeInTX 🐮ChrisYankeeInTX🐮 (@ChrisYankeeInTX) reported

    @playnewworld Fixed problem for me. I did both steps though. Verified game files and then installed EAC. When running the executable, the only option available was Install...then I ran the executable again and it gave me the option to Repair, so I had it repair as well just in case.

  • TruElitePk TruElitePkLIVE (@TruElitePk) reported

    @playnewworld @Fums0888 PLEASE FIX TIER 4/5 AZOTH STAFF CANNOT USE IT ON RESTLESS SHORE 55 PORTALS . Game breaking bug!

  • TruElitePk TruElitePkLIVE (@TruElitePk) reported

    @playnewworld @Wordanjebber Why not fix the Tier 4/5 Azoth staff not working ? Game breaking bug...... Cannot do any Corruptions passed 45 And we have the Azoth staff tier 5

  • It_SaekoVT Saeko (@It_SaekoVT) reported

    @playnewworld Id really like to see you guys fix this. Your game looks interesting but not enough to warrant risking a $1k+ GPU with how short GPU stocks are currently. Im guessing its also a manufacturer Issue too, but Id still like to see bug fixes etc deployed.

  • frumpydumpy naruto 2.0 (@frumpydumpy) reported

    @playnewworld My trading market constantly stops working and I can’t put things up for sale anymore. Usually a re-log fixes the issue but today even after logging back in twice it’s not working.

  • BaisdenCurtis Curtis Baisden (@BaisdenCurtis) reported

    @playnewworld Have always hated Steam. NW needs its own launch pad. Let’s go! Plus fix the bag space. Walking around all gimpy and **** is no fun.

  • TitanMickey Miguel Medina, the King of Titans (@TitanMickey) reported

    @playnewworld Didnt work soooooo imma go play WoW till there is an actual fix to this issue

  • ScopeCulture Scope_of_Culture (@ScopeCulture) reported

    @The_Blaziken @playnewworld This did not fix the issue for me

  • anthonyakaducky Ducky (@anthonyakaducky) reported

    @barrington_tm @playnewworld To fix, go to steam library > New World > Click Properties > Local Files > Browse > AntiEasyCheat > Delete Certificates Folder > Launch EasyAntiCheat Setup > Click Repair New world > Click Finish > Launch New world. Should work.

  • lowiqapple No (@lowiqapple) reported

    @playnewworld I deleted the file and the file it said was causing the issue and I got in.

  • Wordanjebber Jordan 👹 (@Wordanjebber) reported

    @zenswxrld @playnewworld Those people don’t have real life problems to compare to so the game having issues is like rock bottom to them lmao

  • Rosesmit4 Ros esmit (@Rosesmit4) reported

    @playnewworld @playnewworld i try that earlier and it didn't fix the issue but I retried it again just now after the tweet and that fix my issue

  • Calamity_Jane41 AtT|The House of Cal (@Calamity_Jane41) reported

    Finally got @playnewworld reinstalled after the error came up. Getting set up to stream, even if it is for only an hour or two since I will be up most of the night again thanks to nesting energy and insomnia.

  • Gavin_Dhillon1 Steve (@Gavin_Dhillon1) reported

    @playnewworld Fix issue in the menu making gpu watts go over the max

  • Boofaaaaa Boofa | The Retired Athlete (@Boofaaaaa) reported

    @playnewworld Just gets a little confusing sometimes. its not a major issue of course but would be nice if it could be change as we still have months of daylights savings left

  • hidoniswg hiyyubuoo (@hidoniswg) reported

    @playnewworld Y'all saved my bacon, wife was pissed she could get on and I couldn't. Thanks for the info to fix the problem.

  • TheHanxiouss Hanxiouss (@TheHanxiouss) reported

    @playnewworld why is this an issue that we have to work around... ?

  • The_Blaziken The Blaziken (@The_Blaziken) reported

    @playnewworld Right click game on steam, properties, local files, verify integrity of game files, fixed the issue for me.

  • mangothe1st Alex Guzman (@mangothe1st) reported

    @playnewworld @playnewworld this is just one of two issues, I can't even get the game to open, something is going on between the handshake of steam and something else. It is a file that was updated I believe, according to everyone else.

  • themainvoli TheMainVoli (@themainvoli) reported

    @Jake_Verissimo @playnewworld did you fix yours?

  • Jake_Verissimo jacob verissimo (@Jake_Verissimo) reported

    @playnewworld Nope. I've seen threads saying re-installing the entire game doesn't fix it. Not everyone has infinite high-speed data for that also.

  • Shadowconxd Shadowconxd (@Shadowconxd) reported

    @playnewworld Karpfen07 5m This worked for me just now. I simply went to my Steam folder → steamapps\common\New World\EasyAntiCheat Ran the “EasyAntiCheat_Setup” (after the initial repair I did click on the “repair service” in the bottom left corner of the EasyAntiCheat

  • myviewoflife_ Rıᴅᴠᴀɴ ᴀʟᴛıɴᴏᴋ (@myviewoflife_) reported

    @playnewworld solve the problem unless you made it for the rich only

  • Meswannjr Michael Swann (@Meswannjr) reported

    @That1DanGuy @playnewworld Looks like they finally rolled out a fix on Steam as well.

  • The_NamesMatt Matt (@The_NamesMatt) reported

    @playnewworld If this were apex it would’ve taken a week for them to fix it. Good stuff @playnewworld

  • Zasstryn Chosen of Lolth (@Zasstryn) reported

    Saw @playnewworld is having issues on @Steam so I might not bother even trying to patch then play tonight. I haven't logged in for a few days.

  • ShawnBradleyK Shawn Bradley (@ShawnBradleyK) reported

    How the hell does @steam not have a fix for the easy anti cheat issue yet? It's been hours. This is a priority 1 ticket. Whoever is on call for emergencies is sleeping on the job. Jesus christ. Probably 100,000s of players not able to play their games @playnewworld

  • alkitria Alkitria (@alkitria) reported

    @playnewworld Anyone else's game lagging ridiculously after the update?

  • That1DanGuy ThatOneDanGuy (@That1DanGuy) reported

    @Meswannjr @playnewworld There's a fix for it. Look on Reddit, someone posted a copy of a pre update DLL file that fixes it

  • whyAshes Ashes (@whyAshes) reported

    @playnewworld THIS is an outdated way to fix the issue. The way they posted work 100% and you should follow the forms!!!!