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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Argenis D Barrios
(@ArgenisDBarrios) reported
@LestatPLays @playnewworld The beta just closed? They don’t need another open beta, they need to focus on fixing the problems they already have which they have acknowledged, they’ve been pretty open about the issues. Let them do their job.
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TooLateToTalk
(@TooLateToTalk1) reported
@playnewworld Beta please at least four weeks. I don't care if you are going to wipe the characters afterwards. It gives us something to do other then play so many broken cash shop MMOs like WOW and such..
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Jeff
(@MeinNameJeffery) reported
@playnewworld @Seanhendricks57 I think the majority of people support you guys taking time to fix bugs. Everyone just loves the game so much they don't want to have to wait for it!
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Ryan Aslett
(@ryanaslett) reported
@cryptotwitCND @playnewworld @Seanhendricks57 There are some glitches that nobody can work around, like gold /item duping. If they dont take extra time to fix those, the economy is shot, and people will abandon the game.
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Holydeat
(@TheRealHolydeat) reported
@netgfx @mike_voortman @playnewworld You call it toxic I call it not being a *****. The company doesn't need to fix something that isn't broken. The game feels and looks amazing..if you think I'm toxic, I feel bad for you. I'm not mad at the company I'm mad at the **** streamers that didn't experience the game.
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Shugo
(@Shugo10809544) reported
@playnewworld We just would like more transparency, respect and responsibility, some may see it as just a game, others see it as a customer. And as customers we are extremely upset that our product is so long overdue. We don't want to cancel the service, we want the product to be delivered.
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Raphael Merino
(@RaphaelMerino1) reported
@Lyravar1 @Level81Nord @playnewworld This is a studio... Amazon is the publisher. Stop thinking studios have infinite money and manpower, that's not how game development work, they just have the access to the infraestructure, meaning that for issues related to server expansion they can deal with it really fast.
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Pedro
(@Pedrikoso) reported
@ThatBoiDodo @playnewworld How do you suppose these devs test their servers stability with such big load of people trying to log in at the same time? Just write whatever code and hope for the best? No, you test it. Like they did, on the beta. If there aren't problems, they stick to the plan. Wasnt the case
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GM Shane
(@RunklePlaysGame) reported
@playnewworld Just stunned by the anger that so many people have over this. Have so many people just been fed bad product releases that they feel its fine to “patch it down the road” How about fix it so you can work on new content down the road instead? Take the time you need to get it right!
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Thy Floky
(@ThyFloky) reported
@playnewworld @LestatPLays The thing people don't understand is that "not working on new content" doesn't mean they showed all the content that already is added... There could be new content at launch just not stuff they worked on during and after the beta.
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Tristan🤪
(@tristanpope) reported
Ok @playnewworld I have a problem and there are no support groups for your game. I need my fix soon!
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Zeds Dead
(@ZedsDea35172732) reported
@playnewworld @LestatPLays Must be a crap load of bugs if it’s taking two months to fix.
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bcn
(@bcnpan) reported
@playnewworld @Seanhendricks57 Is there a list of critical of bugs/issues so we can see what’s being worked on in the extra month before release?
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Drgon
(@Maruko33958419) reported
@WeAreAbodeGG @playnewworld Yeah, agree with that. There was a lot of bugs and questtranslations errors but I looking forward for the release!
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deadcrush
(@deadcrush1) reported
@playnewworld Is it true New World announced their realization on long term problems with in game cash shop. Purchased legendary status producing longevity issues and destroys incentives to actually play the game etc
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Murchij1
(@murchison_g) reported
@Steevoo0 @playnewworld People were running NW, which is more graphically demanding than most games atm, at max settings 1440/4k uncapped/gsync off, on OC cards w/o adjusting fans etc to compensate and fried theyre cards is what i heard. 100% user error imo.
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Stevo
(@Steevoo0) reported
@xBowenoo @playnewworld No there was reports of more cards I seen it on @JayzTwoCents video I’m sure, was either a video or a tweet I can’t remember but he had a list of all the cards that had problems
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Chem
(@c_h_e_m) reported
@playnewworld @LestatPLays This is really disappointing. While bugs, servers, and so on have issues to be solved... Your game also desperately needs more content ! Items/crafting/quets/PVE/PVP
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ThatBr1tGuy
(@ThatBr1tGuy) reported
@playnewworld Could you just release at the end of this month so the suffering without it can end? I'm sure I speak for everyone when I say we'll play through the bugs and let you fix them as it goes, the wait is destroying my soul.
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Chem
(@c_h_e_m) reported
@NightZebra1516 @playnewworld @LestatPLays I was okay with the delay up until this point. I thought they will work on bugs... but also add content. But if it's just to solve server issues, while still a good thing, but not add new content at all.. Then it's really disappointing.
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Turboprop
(@Turboprop77) reported
@playnewworld @Kmack710 @lswyattt The burning question is...what are those issues?
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CR
(@cryptotwitCND) reported
@playnewworld @Seanhendricks57 People just love the game and want to start playing with glitches or not. Every glitch I encountered I was able to work around but only made lvl 46. Sticking to August release would be ideal but missing September will set people off for good.
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SilverStudios
(@TheDrewSilver) reported
Because of me enjoying @playnewworld several people have told me I MUST try @finalfantasyvii I have been hesitant for a LONG time to try this out but I have finally broken down and downloaded the Free trial. Wish me luck...
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Jamoose
(@xBowenoo) reported
@Steevoo0 @playnewworld Wasn’t it only specific brand 3090s having an issue?
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Travis
(@aidan8et) reported
@playnewworld Does no one remember the release of Witcher 3? CDPR gave regular updates as to "bug fix" delays & ended up releasing a game that was beautiful. Cyberpunk 2077 was repeatedly delayed in order to install new "features" & ended up a complete mess. Just chill out...
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DispensingAmmo
(@DispensingAmmo) reported
@W1ckedS1 @playnewworld Use your brain the main issue with the delay for 1 example is the fact this game was Breaking pcs. Quite a bit of em and particularly the rtx3090 cards. And that's just 1 example. It's not about changing the game but making it more stable.
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Suprvilln
(@Suprvilln1) reported
@Level81Nord @Lyravar1 @playnewworld lmbo so you googled "biggest game budget ever" and think this invalidates his point? shows how dumb you are. The issue is they keep announcing release dates then delaying the game. They need to just not announce **** and not say anything until the game is actually ready.
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SejanusOne
(@OneSejanus) reported
@playnewworld So you rewarded cashed up content creators who don't need this with incentives whilst creators who have been pushing the game since day one get nothing? Meanwhile Twitch is sending us email saying they are trying to work on the exposure problems of small streamers.
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Urich Hunt
(@urich_hunt) reported
@playnewworld @LestatPLays Are you working on anything to help the low end of sys requirements too? Min requirements should still play decently, just not be the best for like PvP and such. Right now, some of the lower end stuff takes MINUTES to load areas. Or is that server lag?
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𝓣𝓻𝓪𝓼𝓱 𝓗𝓮𝓪𝓵𝓮𝓻 🍃💨💫🍄
(@LoaOfAnxiety) reported
@Topher_TTV @playnewworld That's why I didn't bother with the beta. It can make you feel burnt out before the game even launches. But I look forward to New World's official release. And I'd much rather a delay than a broken game. They seem to have an excellent devteam and I'm sure they will pull together.