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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Rıᴅᴠᴀɴ ᴀʟᴛıɴᴏᴋ
(@myviewoflife_) reported
@playnewworld solve the problem unless you made it for the rich only
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Steve
(@Gavin_Dhillon1) reported
@playnewworld Fix issue in the menu making gpu watts go over the max
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Shawn Bradley
(@ShawnBradleyK) reported
How the hell does @steam not have a fix for the easy anti cheat issue yet? It's been hours. This is a priority 1 ticket. Whoever is on call for emergencies is sleeping on the job. Jesus christ. Probably 100,000s of players not able to play their games @playnewworld
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ThatOneDanGuy
(@That1DanGuy) reported
@Meswannjr @playnewworld There's a fix for it. Look on Reddit, someone posted a copy of a pre update DLL file that fixes it
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BobbyBraveheart
(@BobbyBraveRL) reported
@TheDanimalUK @playnewworld I didn't cap to 60fps last night but did notice before update I was getting 140+fps and after it was around 90fps. Pretty sure it's NewWorld end problem. Let me know about the reinstall.
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Michael Swann
(@Meswannjr) reported
@That1DanGuy @playnewworld Looks like they finally rolled out a fix on Steam as well.
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#️⃣ ragectl follow
(@ragectl) reported
FFS @Steam was working for me, then they released an update to rollback the EAC bug, then I starting getting the EAC errors trying to start @playnewworld What a ***********!!
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AlfaAviador
(@AlfaAviador) reported
@myviewoflife_ @playnewworld The expensive graphic cards are the ones having more problems with the game
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Marc
(@BagelBackpack) reported
@BaisdenCurtis @playnewworld Please no Every single **** game with their own launcher just causes bugs crashes and low tier launchers lag like **** Unless it’s like blizzard or riot Too many wasted hours with Ubisoft and origin garbage
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Alex Guzman
(@mangothe1st) reported
@playnewworld @playnewworld this is just one of two issues, I can't even get the game to open, something is going on between the handshake of steam and something else. It is a file that was updated I believe, according to everyone else.
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Ben Hoomans
(@MisterSpanDecks) reported
@Kian_mckennaz_ @SirArtLovett @playnewworld There's also the issue of the game bricking some high tier cards. This needs addressing
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Beans
(@TheRudyTudy) reported
@playnewworld Fix your dogshit game corruption keeps spawning in my mining spot when I already got rid of it like 50 times and the country isn’t in invasion phase
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naruto 2.0
(@frumpydumpy) reported
@playnewworld My trading market constantly stops working and I can’t put things up for sale anymore. Usually a re-log fixes the issue but today even after logging back in twice it’s not working.
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Psy&cho
(@Kallermatsch37) reported
@playnewworld Would really love to get back to playing, but I still can't play with them together, because their less crowded server is closed, despite having no queue at peak player times.I have no problem paying a tiny bit extra for a char transfer, but please implement it quickly!
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Boofa | The Retired Athlete
(@Boofaaaaa) reported
@playnewworld Just gets a little confusing sometimes. its not a major issue of course but would be nice if it could be change as we still have months of daylights savings left
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RocketX
(@ElFayome95) reported
@playnewworld but how about us as an egyptian player i can't join any server without vpn and it cause lag connection please support us
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Alkitria
(@alkitria) reported
@playnewworld Anyone else's game lagging ridiculously after the update?
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DANIMAL
(@TheDanimalUK) reported
So seems others are getting intermittent stutters too @playnewworld since the patch. I'll do a fresh install today see if it fixes the problem.. If not surely as 3/6 of my mates are getting the same problem as me, even when we cap to 60 fps there is an issue?
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AtT|The House of Cal
(@Calamity_Jane41) reported
Finally got @playnewworld reinstalled after the error came up. Getting set up to stream, even if it is for only an hour or two since I will be up most of the night again thanks to nesting energy and insomnia.
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Matt
(@The_NamesMatt) reported
@playnewworld If this were apex it would’ve taken a week for them to fix it. Good stuff @playnewworld
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Psy&cho
(@Kallermatsch37) reported
@playnewworld Would really love to get back to playing, but I still can't play with my friends, because their less crowded server is closed, despite having no queue at peak player times.I have no problem paying a tiny bit extra for a char transfer, but please implement it quickly!
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Shadowconxd
(@Shadowconxd) reported
@playnewworld Karpfen07 5m This worked for me just now. I simply went to my Steam folder → steamapps\common\New World\EasyAntiCheat Ran the “EasyAntiCheat_Setup” (after the initial repair I did click on the “repair service” in the bottom left corner of the EasyAntiCheat
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ZingerWing
(@CptCuddl35) reported
@playnewworld Any news on when we will get a fix on Zu Vendis, EU Central server? Some Regions are lagging, Amrine (quest progression dungeon) is unplayable. Its been 3 days now, could be more stopped counting after I almost popped a vein.
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AI Gaming
(@AlternateImageG) reported
Fix for @playnewworld : For the start-up error Steam not being open / Steam64.dll being untrusted. Open game files in steam >Run the EasyAntiCheat_Setup > click Repair Service and then launch again. #NewWorldMMO
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Psy&cho
(@Kallermatsch37) reported
@BaisdenCurtis @playnewworld The bag space isn't such a huge problem for me. Just check it before you leave a city and maybe go the longer way to quickly visit a city to empty your inventory. Hope you know that you can upgrade your bag's space though.
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Curtis Baisden
(@BaisdenCurtis) reported
@playnewworld Have always hated Steam. NW needs its own launch pad. Let’s go! Plus fix the bag space. Walking around all gimpy and **** is no fun.
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czik4
(@gru_szek) reported
@playnewworld Connection lags in this game are massive, I have no problems with any other games but there is . Especially in the city
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LoveOnTap
(@LoveOnTap) reported
@CrazicGaming @playnewworld Slash it bash it crash it
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Matt Fisher
(@Hokieharrier) reported
@playnewworld The real fix is so simple, open EAC, pick NW, repair files, done
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Hanxiouss
(@TheHanxiouss) reported
@playnewworld why is this an issue that we have to work around... ?