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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Gobbo
(@goblinfanatic) reported
@playnewworld Real cool getting to position number 1 after 3 hours only to get an error. Nice.
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8976
(@Mrdjay62) reported
@playnewworld @FelixScollen We need bigger servers new worlds wont fix the problem listen ti the community please dont be like EA or ur game will die FAST
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3d3nFPS ➐
(@3d3nFPS) reported
@Todredmi @iuhliah @playnewworld She doesn't have a 30 series card so she will be fine, also that was a manufacturer issue.
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Neo
(@Nightcodex) reported
@playnewworld A grace period would be really nice tbh. Crashing and goin back in 10k Q :) Crash once cant play for the day. Any look on increasing server capacity?
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knighty
(@Kniighty) reported
@marvba11 @playnewworld having the same problem on Bifrost
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Arik_Official
(@OFFICIAL_ARIKTV) reported
This is the worst crap man 1.5 hours in a que to play @playnewworld right now!! This is a terrible way to start like damn I had now issue in any of the betas getting in this server then bam all of a sudden 14000 people trying to get on this server? Like I don’t think so!!
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Mantha3l
(@mantha3l) reported
@playnewworld Very few MMOs launch without issues, but this server cap you have set is ridiculous. What made you think 30 or so servers with 2k capacity would be enough for the entirety of EU??? Looks like nothing was learnt from the alphas / betas
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Koen van der Lem
(@KLC1990x) reported
@playnewworld Login queues are totally fine; the fact that finnaly after hours you made it to the start of the queue and get the error "Failed to join Login queue" and get pushed back ALL the way towards the end of the queue again is unacceptable.
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worldbestmCL
(@worldbestmCL) reported
@ShowNwo @playnewworld Ye cause 2 Million cant Login.
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Always Bet On Douk
(@Douk_a_cute) reported
@playnewworld The problem is that people are forced to queue for a certain server that them and their friends all decided to play on. Adding servers won't fix this, max capacity raising will ruin the game (map is build around 2k max), so introduce a server transfer.
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shaboiOwO
(@shaboyxo) reported
@cozlyg @playnewworld Just login before you go and hope your get in by the time your off
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Mini D
(@George06316035) reported
@playnewworld When we can login waiting hours still in que :(
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Giovani Vazquez
(@Memnoch5951) reported
@playnewworld I can't seem to launch the title... I did not have this issue with the beta. It seems to be due to Easy Anti Cheat and an "untrusted system file." Currently scouring the internet for a fix, and hitting up my IT buddy.
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فارس العبدلي
(@FaresAlAbdalli) reported
@Mayed_Alf @playnewworld I didnt have issue with classic wow on release weird. Bro i was stuck queue 7 hours today so. Idk hopefully they fix this.
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Brzvczu
(@Brzvczu1) reported
1. You are buying the game 2. You install 3. It turns out you can't play because the network is blocking you from accessing the servers 4. None of the given fix options work 5. Zero help from support Good Job @playnewworld
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Zodiam
(@Zodiamqt) reported
@playnewworld So what are you doing about the server capacity? I have been queuing since 8 AM CEST, just hit 700 and was met with login service exception and sent back to 21k..
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nexusphere
(@1deeps1) reported
@playnewworld i died and the game would not let me respawn anywhere. Other people are having the same issue. Had to relog to a 25k que kinda feels bad after waiting for 5 hours to get in..........
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DSGSplashy™
(@ByrneDsg) reported
@playnewworld any other updates for the server issues and Login issues?
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Bjorn 'Bjeaurn'
(@bjeaurn) reported
@ZFSheep @playnewworld @TEAMEVGAUK Is this with only the EVGA cards? I recall vaguely this problem was with the 3080/ti line as well?
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Emmanouil Eisa
(@EmmanouilEisa) reported
@playnewworld I prepaid for this game a year ago , how can you treat a customer@like that ??? It’s like waiting 10 hours in a restaurant to eat ... you have 300.000 people in ques and 150.000 playing where is the fairness in that ? At least shutdown the servers and fix theproble
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redux09
(@redux09) reported
@playnewworld I've been in que for 1.5 hrs at the same position 55 in que is it broken
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WrecKLess
(@hafwreck) reported
@playnewworld 8000 player queue. WOW!!! so i wasted money on a game that has **** *** servers. what was the point in releasing the beta if you couldn't even fix the sever issues. this game isn't finished.
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SoloHiker
(@SoloHikerUK) reported
@playnewworld I don't mind having to queue, as it's worth the wait. What I have a problem is after waiting hours in the queue, I get login error and have to start all over again. 😔
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Nathaniel McFarland
(@friggnmcfarlan) reported
@playnewworld Awesome game but server capacity needs to be increased. Lag detected. kicked out. 650 person queue on one of the low pop servers. Not sure what you could do about login queues with server capacity reached. Except kick people out with lag detected I guess.
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NWO Show
(@ShowNwo) reported
@goblinfanatic @playnewworld haven't had an issues after we stopped going for the biggest servers out there... try a server with a lower population. we moved 6 guides off morrow to and everyone is playing now
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Gaming Dad
(@Andar_Wyn) reported
@playnewworld @playnewworld If I order a login using Amazon prime will it be faster than waiting queue!!! I didn’t spend £44 to watch a number tick down slowly!!! Completely useless.
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Anime_BJ
(@Anime_BJ) reported
@playnewworld is the Twitch integration broken?
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Liam Smith
(@Liam_smith22) reported
@NiftyZauper @playnewworld Yeh spend 40 mins in the q and get an error, yeh great job.
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NALU💋
(@NaluticWOW) reported
@Bigntastymj @playnewworld That crash was dumb and now you have to wait...
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Alcsaar
(@Alcsaar) reported
@playnewworld How is there no dual wielding? Why am I forced to use a sword if I want to use a shield? Why are there no daggers? This games weapon system is already not great (tying abilities to weapons) but the lack of variety is also a serious issue