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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Politics
(@DemocracyIsGone) reported
@Asmongold @playnewworld Ok so you would prefer them have every use this transfer to go to a full server with a 12hr+ queue so they can never login and then everyone can come back to twitter and complain about queue times some more
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Fidelis
(@Thewildrage) reported
@playnewworld @playnewworld Is there any updates on a fix for Azoth Staff Tier 5?
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Ari
(@nzsonleo) reported
@Paradox_EP @Squirtl3_On_M3 @playnewworld I see the problem. I see that it's a problem for other people. I see people haven't yet grasped the nature of game developers and how they continually over promise and under deliver. They see amazon and expect perfection. They see words and read it as something else entirely.
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Eric Martin
(@1Martin_Eric) reported
@playnewworld Mag Mell is broken. FIX OR ROLL BACK SERVERS.
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sonii
(@sonii) reported
@CouRageJD @playnewworld I've been banned 4 times in the span of 5 days now.. This is definitely a major issue. I believe they're actively working on it
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SenateHD ✳️
(@Mr_Eddies) reported
@Faders_ @themainvoli @playnewworld Easy fix. Make the files for eac and new world trusted with your anti virus. Then restart your computer. Fixed it for me
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Ryan Happer
(@ryanisright2515) reported
@Mod3rnPlay3r @playnewworld It's a Discord issue, disable Discord in-game overlay
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Ethan Price
(@Paradox_EP) reported
@nzsonleo @Squirtl3_On_M3 @playnewworld They legit said to play on a lower pop server and that u could transfer to any server after that when they got it up and running. How do u not see the problem? If they hadn't told people to just play on lower pop servers and wait for server transfers then there's no issue.
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TheReaperOfChess
(@Garrett_Stein) reported
@playnewworld Still no fix on faction token glitch and I am on the content creator team. Is there any eta on fixing the 25000 cap glitch on commander in faction boards?
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Geppetto
(@TVR_F3Geppetto) reported
@playnewworld Tired of playing alone. Had to make my character on a different server because you locked character creation on some. How does EU have transfers but US don’t? How about release transfer and fix the so called “edge cases” with those who experience them?
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Munchkin
(@MunchkinMatt) reported
@IRLBabynikki @playnewworld Please be aware of the 3090 issues! Some people cards have died since the official launch.
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NQUISTR
(@NQUISTR) reported
@BonusFeatures75 @Asmongold @playnewworld If Olympus isn't full, then he doesn't have an issue
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Miggy
(@Miggy87x) reported
@playnewworld Quit banning people for no reason this is a game not the amazon shop get your customer service game up a notch ******* dog dudu customer service
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Apnea
(@Apnea675) reported
@playnewworld Mag Mell experienced a massive server error an hour ago and likely needs a roll back ASAP. Hopefully this gets resolved quickly before more progress is lost.
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Weggie
(@itsWeggie) reported
@kardelar_ @Asmongold @playnewworld I don’t think you realize the bigger problem in the situation. They told us server transfers would be allowed to any server/region. Now it’s understandable that you can’t transfer to a full server, but across regions being denied is just a slap to the face.
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J Heezy
(@j_heezy19) reported
@playnewworld why do you guys waste time working on this dogshit solution when the problem clearly lies with server capacity? nobody cares about transferring from one low pop server to another. just tell the people the truth about your servers and their capacity. your game might die though.
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Frantz
(@frantzwidmaier) reported
@playnewworld magmel server is in literal meltdown. It’s as if war timers etc are x10 speed. You need to take that server down and revert
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Oeurzo
(@oeurzo) reported
@playnewworld maybe fix mass reporting before you fix something that can wait a week
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Techniquexzs
(@techniquexzs) reported
@playnewworld What do we do if this doesn’t work I’m still having this issue
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Wheelium
(@iTzUNPOSSIBLE) reported
@playnewworld Hi are you aware of a bug concerning Unending Thaw not working as intended for the Ice Gauntlet? When I cast Ice Storm, it only deals damage for the initial first tick, then completely does nothing.
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🖖 Bradley🖖
(@Ysylla135) reported
@AchterklapErgin @playnewworld Transferring to a full server doesn't relieve the queue issues.
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MrYabrevo
(@MrYabrevo) reported
@playnewworld Please fix people getting banned for mass report banning. You don't even have to do anything wrong. My friend disagreed with some people in global. Nothing vulgar or disrespectful at all. Gets up this morning, banned for two days. This is bs @playnewworld . It needs to be fixed!!
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Nep 👁️
(@nepthegoblin) reported
It's got to the point now in #PlayNewWorld that I the mobs are becoming seriously too OP. The stun-locking, man... all of this could be avoided if we could animation cancel with dodging. It's like Dark Souls, but twice as hard and punishes you for server lag and casting skills.
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Misterragtag
(@AyloTaylo) reported
@Paradox_EP @playnewworld I agree that's where the problem is but I never believed in what they said word for word because full server is full not full plus more people I always thought they couldn't deliver on full servers bring added to but they are working on making servers not full by adding space
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MikeTheBard
(@MikeTheBard) reported
@Asmongold @playnewworld This is my exact issue. I joined a low pop server in a DIFFERENT REGION because it was available at launch. I was expecting, based on New World official statements, that I would be transferring to my company's server in a week or so. The server is "full" and in another region.
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kehvDuhluhfuente
(@KevinDelafuente) reported
@playnewworld so a big streamer gets mass reported ban and speaks to y’all briefly and y’all just lift it but when it happens to everyone else they gotta take it on the. **** banning **** customer service **** community. Spent 4 hours trying to get this **** handled and lied to
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TheMainVoli
(@themainvoli) reported
@Mr_Eddies @Faders_ @playnewworld they already came out with a fix.
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TheItalianStallion321
(@TStallion321) reported
@playnewworld i also deleted that file, right clicked on the launcher.exe file, ran it as admin and that is also still not working.
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TheBurger
(@TheBurgerTTV) reported
@nzsonleo @BlipoStream @playnewworld "logic". If your friends are on a locked server you can't transfer to theirs. That would mean you would not be able to play with your friends. Don't use words like logic when you can't even use it yourself. Get your hands out of Bezos pants and realize there are issues.
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Artiën
(@Ar0xA) reported
@playnewworld some worlds after your afk fix are still locked for new characters but hardly have any queue to speak off, please let our friends play with us and unlock them!