New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/24/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • InnkeepShadow Shadow the Innkeep (@InnkeepShadow) reported

    Since @playnewworld has chosen to be difficult today from long queues to being blocked form login with an accusation of suspicious software I know for a fact I do not have (game broke after update bc ofc it did), I'm going back to @GuildWars2 where I have none of these problems.

  • The_Forager_ The_Forager (@The_Forager_) reported

    @playnewworld Does this make it so the servers are broken and we can't connect? #brokenservers #bugged

  • kneckt_rp Ryan ⚔️🧙🏼‍♂️ (@kneckt_rp) reported

    @_Altruristic @playnewworld I walked through it with 0 lag.

  • NegativeCorey Corey (@NegativeCorey) reported

    @playnewworld I sit in queue for an hour and a half. It goes to put me in... "server connection error". Put into 2000 queue. Have to verify game files after I already updated. Your game is and always will be dogshit. @amazongames

  • WolfpackCasey WolfpackCasey (@WolfpackCasey) reported

    @playnewworld What's up with your login queue? I chose a fresh server, that only had Med pop. Showed 700 people in it. I create a character, and I am now in a 750 person queue? That's not how it should work. @amazon

  • Swedest Triv. (@Swedest) reported

    @playnewworld I literally got to spot number 1 in queue, get an error and got sent back to the menu only to end up being number 1143 in a new queue. Nice.

  • NoKeyxD DK (@NoKeyxD) reported

    @playnewworld FIx the Heartforge Guardian omg

  • FrancescaLace93 Francesca Lace (@FrancescaLace93) reported

    @playnewworld Been sat in a 4000+ long queue got to 16 people in front of me and got an error now back at the end of the queue

  • MorderonsGaming Morderon (@MorderonsGaming) reported

    Is the damn login queue busted again? Login 13:00 its 850 queue, coming back 4 hours later its still 850. Wtf are u @playnewworld doing out there guys. Cmn this make me really angry, its 24 hours since launch and i played 0 hours....

  • ClaretyTweets Jake (@ClaretyTweets) reported

    @playnewworld duuuuude! I was sitting in queue and got to 17th and got a connection error notice and had to re queue? What’s up with that? Not my internet

  • Game_Dev_Carto Carto (@Game_Dev_Carto) reported

    @imBronana @OnDeck @playnewworld Honestly, it's doing a good job. The biggest issue is the home network adjustment. I had to disable any sort of power saver options for my wifi router for it to connect. Cities in game can cause crashes, lots going on for shared RAM. Out in the open world tho it's really solid.

  • Jeebeeeers Jeebers (@Jeebeeeers) reported

    @playnewworld The Ritual quest broken please fix

  • Sinnaji Luke Doughty (@Sinnaji) reported

    @playnewworld Still one of the oldest problems to deal with. Can't play with my friends on new server because character creation is locked. Happened on original launch too and split us to so many different servers. Needed to solve the higher server capacity issues. =-(

  • forth_online Førth (@forth_online) reported

    @playnewworld You really wanna tell me that I had to share the queue with 7.988 people to get an error and I have to go through all of this again?

  • RaylanGaming Raylan (@RaylanGaming) reported

    @playnewworld Anyone know how to fix file not found error? I verified files and restarted game/pc been in que three times….

  • rappy2006 Rappy2006 (@rappy2006) reported

    @playnewworld I really wanted to play the game today with my friends but you are still not able to solve the que problems. The same as the game started last year. I think you underestimated the player base and learned nothing from the past. Omegasad

  • JimmyPoulsen1 Jimmy Poulsen (@JimmyPoulsen1) reported

    @playnewworld Please fix Overseer Zane on Gawain and probably also a lot of other servers. There are so many people that cant progress main story because he is bugged.

  • kevinhu59648398 kevin hu (@kevinhu59648398) reported

    @playnewworld A number of players have logging in issue, the system says we have internet connection issue.

  • _Altruristic FourthKind (@_Altruristic) reported

    @playnewworld Yeah cuz that's level of lag is a good thing

  • Professor_RPG Van (@Professor_RPG) reported

    Oh **** you @playnewworld i waited hours in queue just for the game to crash. fix your ****

  • jamesja06142026 james (@jamesja06142026) reported

    @Pur3Pineapples @playnewworld and then for those players to be forced to go through the que multiple times because they get error codes on a game that's years old :D

  • Sedgythurgo Sedgythurgo (@Sedgythurgo) reported

    @playnewworld FIX OVERSEER ZANE UNLOCK SERVERS Fresh start servers ruined for people with jobs , Suketh locked 9am AEDT 5 hours after launch....

  • StrokerAceKid Jay 🤘🏻😎🤘🏻🇺🇸 #RandomActOfCoolness (@StrokerAceKid) reported

    @playnewworld I thought this would be a cool game . Not just a " Waiting to login" sim game .

  • ExoSagePlays ExoSage (@ExoSagePlays) reported

    @YT_Trouble982 @playnewworld Had the same issue, verifying the files on steam fixed it for me.

  • BiggPapaJames BigPapaJames (@BiggPapaJames) reported

    @playnewworld please open up servers on NA east that have not hit max population, specifically Myrddin. They also have no queue. Trying to play with a group, but could not login earlier due to work and irl.

  • forth_online Førth (@forth_online) reported

    @playnewworld You really wanna tell me that I had 7.988 people in the queue to get an error?

  • Poulette_QC Poulette (@Poulette_QC) reported

    @playnewworld 2+ hours in cue only to get to number 1 and then get an error message and have re try and end up being 1600 in cue **** that

  • razshoots razshoots (@razshoots) reported

    @playnewworld diamond gypsum -- pls fix

  • Nassyy1 Nassyy (@Nassyy1) reported

    @MiracleL0L @playnewworld IT's still an issue. Can you please fix it @playnewworld

  • 8lue_Dra6on Daedric Abyss (@8lue_Dra6on) reported

    Is Delos having issues? @playnewworld #NewWorldMMO