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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Dawson
(@Darren_Dawson) reported
@playnewworld A discount isn’t going to fix the servers, the broken game loops or dead servers. The PTR was a start, the short test window was a mistake and adding more players to the mix will only do one thing, create more ex-players. The potential is right there, just out of reach.
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SomeoneSomethingSomewhere
(@Irenicus71) reported
@minofwarhammer @playnewworld I could name you dozens that have done this after launch. Would you prefer a game with issues that ISN'T patched? You didn't think this through, did you?
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Esfato
(@esfat0) reported
@playnewworld good way to lose players you have been pulling the server for 2 days you fix 1 thing you spoil 10 for God do you know what the testers are before sending the updates ??????
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ShroudedRain
(@RainShrouded) reported
@playnewworld Please do not try to fix anything again; just leave it as it is
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time138
(@time1382) reported
@primegaming @playnewworld I had to recieve mine from the drop down menu in Twitch. Unlike every other prime gaming offer, thus particular one shows up as "locked" in the Amazon app and website. Even the link in the post takes me to the Robinhood 2 pack. So, if you have this problem, try Twitch
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LOLUBROKE
(@LOLUBROKE) reported
@playnewworld What a supportive community we have. Lets rush them even more so they can quickly fix the mistakes and put the servers back online without mistakes..
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Takodan
(@TakodanTweets) reported
@playnewworld Seriously. Can you do anything right? Your maintenances have been one mess after another since start. You "fix" one thing just to create four new problems. Getting sick and tired of this crap. Economy is already busted. Server is 250-450 ppl each day. Get your act together!!
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KareemAlsonbaty
(@KAlsonbaty) reported
@playnewworld we already losing our patience with this game 3 days cant play 1 Hour without server crash .
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AsapCorp.
(@AsapCorpJF) reported
@playnewworld wake up and let us, multibillion dollar company and can't afford some research how to optimize a game, fix bugs, and add more than 3 models of mobs. Clown show it is.
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KRANKONEHSLER
(@krankonehsler) reported
@playnewworld Temp-Ban every player, which exploited the additional amount of gold received, by blatenly buying everything from the market! Instead of simply reporting the issue, those few players exploit this bug and ruin the playtime for hundrets and thousands of others!
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Dries van den Enden
(@Dries_1979) reported
@playnewworld Apologize for breaking the game AGAIN? Better take some time to really fix the issues and do a relaunch. Most actions taken untill now had a negative impact on the game experience. Most issues are not fixed, but patched and keer re-appearing.
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UnderPressure
(@Terrorym_Yessir) reported
@tightwhite1 @playnewworld Twice, remember. Every patch they do, a new ****** occurs, so it takes another patch or two to fix the ****. I have no idea how a trillion dollar company can hire mobile app developpers to make their biggest title. ****'s wild
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Lark
(@depawky) reported
@playnewworld freeze and crash after new patch, cant play the game!
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Geo Liberman
(@Geo_Liberman) reported
@playnewworld thank god you will rollback it all, no other way to fix it.
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David 💎🙌🚀
(@DavidTradesFx) reported
@playnewworld Anytime I try to play this game it's just down or under maintenance please fix the game 🙌
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NE29 Rags to Riches
(@DarkbyDesign19) reported
@TheBadassRogue @caustic_demon @playnewworld well no they couldn't because of the weight issue
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jerome gio david cortina
(@gio_cortina) reported
@playnewworld I have a question!!! Did I pay new world for play or just for watching it offline? Since yesterday like 4 times servers off come on fix ya game pls it's kinda annoying
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AsapCorp.
(@AsapCorpJF) reported
@playnewworld wake up and let us, multibillion dollar company and can't afford some research how to optimize a game, fix bugs, and add more than 3 models of mobs. Clown show it is.
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Sini
(@sinisinisinisi) reported
@AustExperienced @playnewworld 4hours rollback ain't nothing, compared full economy crash. They will deffo do rollback.
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LOCKDOWN
(@ABottari82) reported
@playnewworld Fix the furniture bug while you're at it . Read many have issues
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Eglanel Indrandir
(@Eglanel) reported
@playnewworld I mainly explore, I craft for myself, I use the market now and then to buy items/tools. But honestly, the number of downtimes this week is horrendous! Either fix it or stop implementing untested patches. You appreciate our patience? it's pretty much gone.
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Husker
(@HuskerTheHutt) reported
@playnewworld you dumb-*** mother ******* are so ******* lazy that you would rather disable huge portions of content in the game and let your player base slow die than fix them. Lol, you are some ******* top-tier scam artist mother *******.
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KRANKONEHSLER
(@krankonehsler) reported
@GeezerGaming89 @playnewworld The exception isnt the rule, like you stated. Small amounts can be deemed as accidents, but using huge amounts of bugged money for your own benefit. Thats criminal behaviour and deserves a perma-ban in severe cases, tbh. Because of those few players, the issue got even worst!
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SomeoneSomethingSomewhere
(@Irenicus71) reported
@playnewworld What about the game breaking issue of NO MAIN QUEST which means NO AZOTH STAFF? I've reached out to support but nothing.... I love the game but this is really frustrating
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Scav
(@Scavstar) reported
@playnewworld You need to rollback the whole servers, not just characters.. Otherwise this is bullshit.. People has already bought alot of items with the massive amount of money, so the only way to fix this all is to just rollback everything.
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Tony
(@TonyNuMetal) reported
@playnewworld And again problems in Europe servers, is amazing how we paid the same than others servers, but have more problems and less time to play. Good Job to the developers, is a pitty we can't reepay the game back.
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Patrick Bynum
(@ThePatrickBynum) reported
@kalimist92 @playnewworld But, I agree that this is becoming a bigger problem.
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hani
(@hani43463111) reported
@playnewworld Your game is trash **** fix your game
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Husker
(@HuskerTheHutt) reported
@playnewworld Can you investigate the issue of how your development teams are so utter **** that every patch they break the game further causing the player base to recoil away for this **** show.
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♠️Kandy♠️❄❄❄❄❄♠️Milf♠️
(@bustyslutwife) reported
@HappyFeet_1402 @playnewworld My intuition tells me that they cannot roll back and that is why it is taking so long. They do not do sequential backups, they only have a snapshot of the latest state of the server/service.