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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Khalisee
(@Khalisee6) reported
@Razvan28770708 @playnewworld @ochapeieiro Got the same problem
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That guy innit!
(@Bigtrollowski) reported
@playnewworld I understand you guys are new at this, but you guys have the biggest server farm in the world.. and you cannot host this? I thought the push back and the beta test few weeks ago was to fix issues?? Seems like they are still there, annoying EU can’t even go on and play tonight….
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Mr2Fat2Carry
(@Fat2Mr2) reported
Login Servers Down ? @playnewworld
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Nik
(@kbeez34) reported
@playnewworld why is it on Valgrind that my buddy who queued an hour after me was put in queue at 880 but I'm still sitting at 2009? FIX YOUR QUEUING SYSTEM. Oh he's a content creator though. So if you're "not giving priority" then I call bs. Else, fix your queues.
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Zoldyck シーシュ
(@KMyrestrand) reported
@playnewworld How can you get incredible support, when 99% can't even play, its actually horrible. All my friends waited in queue for over an hour and then we got connection error, *******!
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Wasaburashi
(@wasaburashi) reported
@playnewworld been in queue for 3 hours and when i was about to get in i got Disconnected and now i cant get back into the game cause i keeps giving me errors .
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James Drysdale
(@JamesDrysdale84) reported
@PhilsMinis @playnewworld @ochapeieiro I'm getting the same error as you. I hope it will be resolved soon
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Bakadesu
(@bakadesu911) reported
@playnewworld Fix EU servers plz
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Lady Deminia
(@Demi_nia666) reported
@playnewworld I can’t logg in, whats happening? Server crash?
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Tobbe
(@f1ttsker) reported
@playnewworld Ive been in the queue for hours now.. Finally getting close and now I get an error? Are you ******* kidding me?
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Termeh
(@Termehhs) reported
@playnewworld Queued for 1 hr and "mm_authresult_ error kicked me out, now I'm getting it constantly and can't even get to character select screen.
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Karl
(@Scum_______) reported
@playnewworld EU servers login servers wack? Got DC'd when I was in position 50
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James Jarvis
(@JamesJa82842666) reported
@Osxgeekgirl @playnewworld same problem
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Joe
(@DaSOCPO) reported
@FannySvedin @playnewworld sounds like a you problem loser
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Oliver Griffiths
(@OlyGriffiths) reported
@playnewworld What is going on? Sit in a queue from 3000-72 and then get kicked. Then rejoin at 3000 to get a log in error and now the server and character is gone? Erm?
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SILBERJOUNGE
(@silberjounge) reported
@playnewworld @ochapeieiro also i cannot see my Char anymore.. i get errors which says Try again. if i press yes the same issue happens again.. Cant see any EU Servers
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Frost
(@Fr05t1998) reported
@playnewworld yo sick game launch, love waiting for over 8 hours just to finally get throught then be given a ******* error, nice launch.
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James Drysdale
(@JamesDrysdale84) reported
@Razvan28770708 @playnewworld @ochapeieiro I am having this issue as well
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TARTAR
(@TARTAR91324239) reported
@playnewworld @Osxgeekgirl It seems login servers are down. My character doesn't show up either, but when I switch between regions it says 1/2 characters on EU central. @ mmloginservices_InternalServerErrorException -> Connection failed.
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SheepB0T
(@SheepB0T) reported
@playnewworld @playnewworld y’all have a serious queue problem. I’ve been in queue since 8am PST and I’m STILL only 5092 in queue at just after 11am (down from 6968). This is insane….what the hell is going on? Large streams had NO issue hopping right in….
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elliott
(@ExtremeP0tat0) reported
@playnewworld u taken eu servers down as it not even loading now wtf
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Theͥwiͣsͫhmaster
(@Thewishmasternl) reported
@playnewworld OMG noooooooooo i was allmost out of the queue and now not 1 server in EU is online Login server down???
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Azul eléctrico
(@AlejandroZh_) reported
@playnewworld Login down in EU…
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Alexander Rolsted
(@atrolsted0) reported
@playnewworld Plz fix Played the game for like 2 hours and then the game crashed, then i waited in a queue for 4 hours, and was nr. 1 in queue, and then the game crashed again now im nr. 500... FeelsBadMan !
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RoyVixen
(@Roy_Vix) reported
@playnewworld @ochapeieiro Login Servers seem to be down, queue died on EU servers (at least on Barri)
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TiMTriX_
(@TiMTriX3) reported
@playnewworld I and some other people have a problem with the character. After creating it and sitting in queue I got an error message. After that my character wasn't visible but still exists. So it says 1/2 but both slots are empty. Is it possible to fix it in any way?
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Nikarous
(@Harallinio) reported
@playnewworld cant login, http auth error and my char is gone. Eu server
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Markos YosifⓂ️
(@YosifMarkos) reported
@beardphobia @playnewworld I have the same problem. Wtf is going on
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Paul Ring
(@Ringod123) reported
@playnewworld 4 hours in queue, now all servers gone and cant even connect to login server.
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a Living Being
(@aLivingBeing) reported
@playnewworld Why did you guys still not fix the 100% GPU usage...