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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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nexusphere
(@1deeps1) reported
@playnewworld i died and the game would not let me respawn anywhere. Other people are having the same issue. Had to relog to a 25k que kinda feels bad after waiting for 5 hours to get in..........
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wiseleadingblind
(@wiseleadingbli1) reported
@playnewworld @FelixScollen It is an amazingly stupid game design to force people onto specific servers to play, then not allow enough people to play on those servers :). You'll need 3500 servers to handle CURRENT wait times. I'd adjust the core problem FIRST.
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shaboiOwO
(@shaboyxo) reported
@cozlyg @playnewworld Just login before you go and hope your get in by the time your off
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Sheep
(@ZFSheep) reported
If you have an EVGA 3090 DO NOT play “New World” It’s just completely killed my GPU… No stream for a few days sorry guys. Apparently this is an ongoing issue with EVGA cards and New world @playnewworld @TEAMEVGAUK
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AnachromY
(@YAnachrom) reported
@playnewworld down to 59 in the queue after waiting over 1,5 hours.. then connection error... had to requeue.. now im back at 1200+ in the queue :(
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3d3nFPS ➐
(@3d3nFPS) reported
@Todredmi @iuhliah @playnewworld She doesn't have a 30 series card so she will be fine, also that was a manufacturer issue.
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Kyle Willard
(@kswillard) reported
@afomuwu @Chivashon @playnewworld They just stated they were working getting more servers NOT upping the server cap to fix the current issues.
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ryan
(@Valkyrionn_) reported
@ZFSheep @playnewworld @TEAMEVGAUK how did they not fix it wtf
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Lichtbogen
(@Lichtbogen2) reported
@playnewworld Can you fix the servers player waiting toooo long
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Kyle Willard
(@kswillard) reported
@Tillia_13 @iCrohnen @playnewworld This is quite literally the dumbest issue to have. And it was predicted months ago. The game is amazing, but decision making on server caps is garbage.
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Mike Willemsen
(@unrated1225) reported
Dear @playnewworld Do you have any plans to fix the massive queue times? In queue for about an hour and i moved about 250 places. EU Thule server
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MTL DN
(@SoMTL_A) reported
Hey @playnewworld Can you fix a bug that make my Friends not play this game de was for the past 3 h on the game play xp ect but he cant have any achivement like wtf Can you try to fix it pls
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Gobbo
(@goblinfanatic) reported
@playnewworld Real cool getting to position number 1 after 3 hours only to get an error. Nice.
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Always Bet On Douk
(@Douk_a_cute) reported
@playnewworld The problem is that people are forced to queue for a certain server that them and their friends all decided to play on. Adding servers won't fix this, max capacity raising will ruin the game (map is build around 2k max), so introduce a server transfer.
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TheOldKnite
(@VranesevicA) reported
@playnewworld I see this because “Lag detected” now I’m in queue 🙁
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NoT ToDaY
(@WinOrGoHome7) reported
@playnewworld there is only one solution with this fail launch, increase servers capacity, you cant cap server capacity in only 2k with clan limit is 100 players, please do something to fix this! Dont be the protagonists of the worst launch of a game in the history of video games
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Amanda
(@Siyashiye) reported
@playnewworld I don't know what's worse... queues, or being forever stuck in a "lag detected" even if you relog.
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MTL DN
(@SoMTL_A) reported
Hey @playnewworld Can you fix a bug that make my Friends not play this game he was for the past 3 hours on the game play xp ect . But he cant have any achievement like wtf Can you try to fix it pls
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Rebirthgaming
(@rebirthgamingtx) reported
Join eu severs on @playnewworld get to que 1515 after 4 hours waiting to crash and be sent to 7074 fun times
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Bjorn 'Bjeaurn'
(@bjeaurn) reported
@ZFSheep @playnewworld @TEAMEVGAUK Is this with only the EVGA cards? I recall vaguely this problem was with the 3080/ti line as well?
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DSGSplashy™
(@ByrneDsg) reported
@playnewworld any other updates for the server issues and Login issues?
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Puigggg
(@Puigggg1) reported
@playnewworld I understand that there were errors in the beta with the servers but this launch is unforgivable. I have been in line since 13:00 thanks to my brother and I get home from work at 18:00 and there are still 2900 people in front of me. Sad
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NWO Show
(@ShowNwo) reported
@goblinfanatic @playnewworld haven't had an issues after we stopped going for the biggest servers out there... try a server with a lower population. we moved 6 guides off morrow to and everyone is playing now
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Lorgarn
(@ItsLorgarn) reported
@playnewworld After 4,5 hours of queue I got the error message "Failed to join queue". Back up to 2912. #fml
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Mantha3l
(@mantha3l) reported
@playnewworld Very few MMOs launch without issues, but this server cap you have set is ridiculous. What made you think 30 or so servers with 2k capacity would be enough for the entirety of EU??? Looks like nothing was learnt from the alphas / betas
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import politics
(@politicogent) reported
@playnewworld Afterv4 hours in queue i get a random bullshit connection error... I was 500 and now 7000... At least remember me for 50 sec lol
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1cecold
(@1cecoldgaming) reported
@playnewworld I got through a queue of 500 to be greeted with a login server error and now back in the queue at 780
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Arik_Official
(@OFFICIAL_ARIKTV) reported
This is the worst crap man 1.5 hours in a que to play @playnewworld right now!! This is a terrible way to start like damn I had now issue in any of the betas getting in this server then bam all of a sudden 14000 people trying to get on this server? Like I don’t think so!!
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Neo
(@Nightcodex) reported
@playnewworld A grace period would be really nice tbh. Crashing and goin back in 10k Q :) Crash once cant play for the day. Any look on increasing server capacity?
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SpiritedMan
(@man_spirited) reported
@playnewworld PLZ FIX THESE QUE TIMES