Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (86%)
-
Glitches (7%)
-
Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Casperite
(@Casperite2) reported
@ImKableGaming @playnewworld Which is why they will be giving free server transfers soon. And it is best they do that after a little time to avoid repeating the problem again immediately.
-
Adam Gray
(@adamkgray) reported
@playnewworld I got all the way down from 2500 in queue to 55 in queue, only to be kicked because of the "too many requests error" for the 5th time today. Now back at 2963 in queue. Great.
-
beat_pervert
(@beat_pervert) reported
@playnewworld I've been kicked from queue multiple times after 3+ hours only to be reset. Is there a bug causing this? Why is this error not being acknowledged?
-
Victorious Blz
(@VictorBelezza) reported
@playnewworld We would like to report a bug that is happening in Alatyr. In lvl 25 dugeon all mobs and players are having a hard desync problem which makes impossible to continue main quest story.
-
Danny
(@LemonDannn) reported
@playnewworld I've just been waiting for 4 hours in a 3k queue. I managed to get down to position 159, then I got a connection error and I'm back where I started in a 3k queue. :(
-
René Thomsen
(@RenThomsen) reported
@Seitzu_ @playnewworld I've been in queue for 11 hours, everytime I get close it fails and when I get to around 50 it fails with "Failed to join login queue".. 😒
-
Lethorio
(@LethorioGG) reported
@playnewworld Lag detected.
-
Brian
(@NYRangers0825) reported
@playnewworld randomly get dropped out of queue due to some error. Was in queue since 12:45 and was down to about 100 in queue. Literally hit play again 2 sec after that error popped up and now I’m up to 1469….why can’t it hold your place for 30sec or so. #sadface
-
Skimatik
(@Skimatik_Gaming) reported
@playnewworld I’m in Chicago but playing on a west server to avoid the que times but I’ve noticed so more lag and FPS drops on those worlds. Any chance of a server transfer happening?
-
Henrik Törn
(@TornHenrik) reported
@playnewworld How does that help people affected with que issues when you cant transfer your char????
-
Lansdell
(@Lansdell_D) reported
@playnewworld I’m getting a bit miffed by the fact I join a queue of 5,000 and then get into the lower 1000’s then get an error message! I’d love to play the game this side of Christmas
-
David Blowie
(@DeluxeFTW) reported
Got to around 1k and then i got an error message... guess i'm just not playing @playnewworld today...
-
Dennis F.
(@DennisF09887449) reported
@playnewworld Should you always start a new character just because you can't deal with the queues? Do your work! Queue 3500 -> 430 -> connection error -> 3500, that sucks!!!
-
Pedro Ivo Rodrigues
(@PedraoSW) reported
@playnewworld What about fixing the no physical damage problem? People got to a dungeon and get killed and leave, them they became immune to physical damage and exploit it in PvP and PvE. How long this will go on like this?
-
Francisco
(@_fhoyos) reported
@playnewworld I was chilling in the game and a fatal error occurred. Now I'm 700 in the queue, any advice on what to do meanwhile?
-
Kyltos
(@kyltos) reported
@playnewworld pls more slots on the server.. how is it possible i wait 5 hrs than im on ps 1000 and everytime i get login issues really?! pls go fast with char transfer and more slots on the server really..
-
Kxtche
(@kxtche) reported
@playnewworld Good job! This solved all the problems! Why me or anyone else should go to other servers while we could play with our friends? Why I have to wait in another server until you fix problems? Is this too much for "Amazon" brand to handle more than 2K player based servers?
-
Valuran
(@Valuran) reported
@playnewworld Could it be that all the afk player auto running to avoid afk kicks be a problem for the player waiting in queue?
-
Goatforce
(@SirGoatforce) reported
@playnewworld I completely understand why this is being done as a fix, but it doesn't really help the servers that are already up & running, without us being able to transfer characters over to new servers. People aren't going to start new ones. It's also clear that there are thousands of NA
-
Overlord
(@overlord_king) reported
@PsyFi_EN @playnewworld That's what tends to happen when there are ghost servers. They merge them. This wouldn't be an issue if the player cap was raised.
-
Sam
(@samzTv_) reported
@Sunwingg @playnewworld No because the new servers will get ridiculous ques times no matter what my server was a low pop and now it’s like 3k que wait time all severs will just end up like that because more people playing the game so they need to fix the servers they have now before adding more:)
-
Pint of milk
(@Pintofmilk3) reported
@playnewworld Queue for 3 hours. Gets error. Put to back of queue 🙃.thank you this is exactly what I payed for.
-
the_real_vixentails
(@roxy_vixentails) reported
@elimeretv @playnewworld I only play gw2 so not a lot of exp here but i kbow the issue with higher amount of players is a big issue and ive read that servers from same world set can be merged. It is right on the server screen. So dead servers is accually accounted for which is smart
-
Deadzed
(@Deadzed2011) reported
@0day_x00 @ZantyDesigns @playnewworld The game may have launched yesterday, but many people have been playing together since alpha/beta. My company of 200 and 2 sister companies were established in beta. The queue issue has effected us pretty badly.
-
Ardonomus
(@ardonomus) reported
OK @playnewworld, so now I've been in a #login #queue since my last post, waiting through 2800 people, and at 137 I alt tabbed and did something else, 5 minutes later I had the picture above greet me when I alt tabbed back. After 3 hours of waiting in line, I've now restarted.
-
Meme Stealer 3000
(@MemeStealerBot) reported
@TheAelTV @Mys1_1 @playnewworld Depends on the error, some won't let you do that
-
Tim De Hondt
(@timdho) reported
@playnewworld we need more then just extra servers. we need to increase current capacity. i was in the queue for 2h and got an error and i'm again all the way in the back....
-
Goatforce
(@SirGoatforce) reported
@playnewworld Players on EU servers. The moment they can transfer characters over, they will & it'll free up a lot of spaces. When NA servers are low - medium capacity but there are 4k+ queues for EU servers, we know where the issue is.
-
Vizbear
(@Vizzibear) reported
@playnewworld can we get a fix for Overseer Zane ffs? It's a circus with 10 clown cars here trying to complete.
-
Beagle Dad
(@Itsjustaword69) reported
@playnewworld Good news, I finally got down to 130 in the queue, got kicked out with an error and put back at 6k. Guess its time to wait another 5 hours.