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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Beans
(@BeansPerth) reported
@playnewworld Please fix the map bug.
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Carlton
(@realcarltonlive) reported
@WhoaFlyingChair @KoRnyRocks @playnewworld would still cause huge problems in terms of lag and farm spots by adding another thousand players to each server.
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Pasiphae
(@lustfulpasiphae) reported
@playnewworld what is with these crashes and then login error/world under maintenance messages when PvP wars are happening.
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SpotonuTTV
(@SpotonuT) reported
@playnewworld Anyone else have high ping issues tonight? Been fine until tonight
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Jon Bronson
(@Chief_SlappaHo) reported
@playnewworld got disconnect from game then trying to log back in and says "login unavailable, world under maintenance" but my friends are in it.
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Rafael Moraes
(@RafaMoraes91) reported
@playnewworld when are you fixing these insane queues? It's impossible to login at night
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JBr
(@Castled92) reported
@ikeptyourcat @playnewworld I think its due to our populations, and wars starting at this time. My server Valhalla is down from massive lag spike
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kobie
(@KOBIEWESTSIDE) reported
from
Columbus, Ohio
@playnewworld fix your servers
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telinga telinga
(@telinga4458) reported
@OtakuTeddie @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.
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Andrew Nolan
(@PapaPulse) reported
@playnewworld Have you guys started to address the Amrine Expedition bug yet? People literally cannot play your game. Fix ASAP
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Matt
(@Moker1989) reported
@playnewworld I keep getting timed out errors when trying to log in. Any help!
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AgentNorth
(@AgentNorthTV) reported
Dear @playnewworld - US EAST Valhalla seems to be having some server issues. Some are playing no problems, rest of us are either dcing, or are unable to connect to queue or server
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ProdigyLegendz
(@ProdigyLegendz) reported
@playnewworld Will this fix the issue with people not spawning into war and then spawning in town being killed by pvp?
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Grizz
(@grizzbehr86) reported
@playnewworld servers down?
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Beans
(@BeansPerth) reported
Day 2: @playnewworld Please fix this map bug. I'm relogging to fix the issue and I have to queue everytime.
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Christian
(@ayylmao318) reported
@playnewworld Marshjaw doesn't spawn in El Dorado server. Everyone in the server is having this problem and can't finish a quest. Would your team look into it, please?
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Jon Bronson
(@Chief_SlappaHo) reported
@playnewworld Windward city on Cantahar US East is broken
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Bye Simmons
(@Eagleshive) reported
@playnewworld Amrine is broken, and play for a fix soon? Plz help.
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🌈shakesfists🌈VACCINATE🌈BLM🌈ANTIFA🌈
(@ikeptyourcat) reported
@playnewworld I got a "Lag Detected" and was booted from the game, and now I am getting "Server timed out while waiting to spawn player" repeatedly. I am seeing on the forums that the only way to get around this is to start a new character. Is this true? How long to a fix?
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Melina💫
(@Melisabrox1) reported
@AaronJCarson @playnewworld @instagram I also got similar issues and support service ain’t doing anything about it, so I contacted citrix_online on Instagram he successfully fixed my account today, he’s legit and reliable.
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Josh Mccarroll
(@joshmccarroll88) reported
@chewman11_tv @playnewworld I was able to just login chewy...
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Mark Drake
(@themarkdrake) reported
@playnewworld Is this the reason for Morrow being down "for maintenance"? Your server status page is lagging behind, and people are wondering why their servers are going offline (US East).
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Michael S.
(@draethiuswf) reported
@playnewworld The Amrine dungeon in NA East server Difu is not working for anyone on the server, causing us to get stuck not being able to continue the story quests. Any help???
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Sami | FalafelFather
(@falafel_father) reported
@TreysinBran @JeffBezos @playnewworld Dungeons are broken on every server it’s so frustrating. Moving to a smaller server was one of the best things I’ve done tho because at least they’re not laggy
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The Sriracha Lord
(@Sriracha_Lord) reported
@playnewworld are we on west coast servers going to get a fix for the dungeons being laggy soon??
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Zalbaugh
(@Zach84359855) reported
Awesome. Wait in Queue for an hour to play just to have my game insta crash and now the queue is up to 1000. Increase server size please @playnewworld
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scott simmons
(@scotskillz) reported
@playnewworld bro the queue time isnt even an issue anymore. I havnt had a problem except for the first few days and thats it
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Matthew stone
(@mattdogg0617) reported
@playnewworld fix us east sever Carabas infinite loading screens and fast trave broke can't interact with anyone multiple people haveing this problem
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Tito
(@Hasking10) reported
@OnceMagnus @playnewworld I got sick and tired of support not attending to me 🤮🤮..probably they’ve got too many people to attend to ..But all thanks to @AgentFemiTv they helped me resolve my account issues they are wonderful…
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MrJADSWorth
(@MrJADSWorth) reported
@thefemmefighter @playnewworld Just experienced my first game crash with it and it crashed my streaming software! 😭 Now I'm back in queue.